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    By: Ummi Kalsum Binti Hassian

    CHAPTER THREE:SELF MOTIVATION

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    BUILDINGSELFCONFIDENCE

    Is essentially feeling or showing firm trust in ones abilities.

    Has a major impact on how others perceive you.

    Generally characterized by;

    Optimism

    Assertiveness

    Boldness

    Eagerness

    Independence

    Ability to handle criticism

    The difference between feeling unstoppableand feeling scared out of your wits John

    Wesley

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    10 KEYSFORBUILDINGSELFCONFIDENCE

    Know the real you

    Practice positive

    self talk and

    visualize success

    Maintain the company

    of confident &

    nourishing friends

    Acknowledge and

    celebrate your success

    or achievements

    Learn to be

    assertive

    Develop your

    communication skill

    Maintain

    perseverance

    Never

    underestimate your

    abilities

    Enhance your

    knowledge and job

    -

    related skill

    Act confidently 3

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    MAINTAININGSELFDISCIPLINE

    Focusing ones attention on important activities,which contr ibute towards the at ta inment of

    wor thw hi le goals, wi thout dist ract ion un t i l the are

    completed

    The ability to work systematically and progressively

    toward a goal until it is achieved Steve Devore

    Self-disc ipl ine is th e abi l i ty to get you rsel f to take

    action regardless of your emotional state

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    12 TIPSTOMAINTAINSELFDISCIPLINE

    Clarify yours goals and

    priorities

    Keep your written goals in

    sight

    Practice daily planning

    Set realistic deadlines to

    complete the difficult tasks

    Get started and work on a

    task

    Create some momentum to

    get you moving on an

    unpleasant tasks

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    Remind yourselfdaily

    Calculate the cost ofprocrastination

    Monitor periodicallyprogress

    Celebrate yourachievements

    What is the best useof my time now?

    Develop self control

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    MAINTAININGPERSEVERANCE

    Perseverance is commitment, hard work, patience,

    endurance

    Perseverance is being able to bear difficulties

    calmly and without complaint

    Perseverance is trying again and again

    Perseverance is a con t inuous

    effo rt app l ied to attaining a goal

    wi thoutg iv ing up unt i l you

    succeed

    8

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    QUOTES

    Victory belongs to the most persevering.(Napoleon Bonaparte)

    Hitch your wagon to a star. (Emerson)

    To persevere, trusting in what hopes he has, is

    courage to a man. (Euripides)You may be disappointed if you fail, but you are

    doomed if you don't try. (Beverly Sills)

    Many strokes overthrow the tallest trees. (John

    Lyly)

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    OVERCOMESHYNESS

    Definition: Generally regarded as a form of

    social anxiety where the individual may

    experience a range of feelings from mild anxiety

    in the presence of others to unreasonable fearof people

    Behaviour related to shyness:

    Reluctant to talk

    Inability to make speeches

    Difficulty in making eye contact

    Keeping a low profile

    Pounding heart

    Sweaty hands

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    10 TIPSTOOVERCOMESHYNESS

    Learn to accept andlike yourself

    Have faith in yourself

    and your abilities

    Learn to assertive

    Determine causes ofyour shyness

    Get out and talk to

    people

    Learn the art ofconversation

    Use affirmations to

    override your negative

    thoughts about yourself

    Watch and copy the

    behavior of someone

    else who has excellent

    social skills

    Practice role play

    Avoid being

    perfectionist12

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    MOTIVATION

    Direction

    PersistenceIntensity

    Key Elements

    1. Intensity: how hard a person tries

    2. Direction: toward beneficial goal

    3. Persistence: how long a person tries

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    DEFINITIONOFMOTIVATION

    The processes that account for an individualsintensity, direction, and persistence of efforttoward attaining a goal

    Refers to forces within an individual that

    account for the level, direction andpersistence of effort expanded at work

    Motivation is defined as the process that

    initiates, guides and maintains goal-

    oriented behaviors.Motivation is what causes us to act,

    whether it is getting a glass of water to

    reduce thirst or reading a book to gain

    knowledge 14

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    TYPESOFMOTIVATIONTHEORIES

    2 types:

    Content theory

    Focus on individual physiological and

    psychological needs.

    Managers job is to create a work environment that

    responds positively to individual needs.

    Theories:

    1. Hierarchy of Needs

    2. ERG Theory

    3. Acquired-Based Theory

    4. Two Factor Theory

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    Process theory

    Focus on the cognitive processes that

    influence behavior.

    Examines why a person behaves in

    particular ways relative to availableoutcomes.

    Theories:

    1. Equity Theory

    2. Expectancy Theory

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    MOTIVATIONTHEORIES

    Needs theories of motivation

    Equity theory of motivation Expectancy theory of motivation

    Goal Setting theory of motivation

    MOTIVATIONFROM ISLAMICPERSPECTIVEhttp://gov-

    ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islam

    ic_perspective

    17

    http://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspective
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    According to Abramah

    Maslow, there are

    general types of needs

    (physiological, safety,

    love, and esteem) thatmust be satisfied before

    a person can act

    unselfishly. As long as

    we are motivated tosatisfy these cravings,

    we are moving towards

    growth, toward self-

    actualization.18

    HIERARCHYOF NEEDS THEORY (MASLOW)

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    HIERARCHYOF NEEDS THEORY (MASLOW)

    Hierarchy of Needs Theory

    There is a hierarchy of fiveneedsphysiological, safety,

    social, esteem, and self-actualization; as each need is

    substantially satisfied, the nextneed becomes dominant.

    Self-Actualization

    The drive to become what one is capable ofbecoming. 1919

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    Lower-Order NeedsNeeds that are satisfiedexternally; physiologicaland safety needs.

    Higher-Order NeedsNeeds that are satisfied

    internally; social, esteem,and self-actualization

    needs.Self

    Esteem

    Social

    Safety

    Physiological

    HIERARCHYOF NEEDS THEORY (MASLOW)

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    Physiological needs

    Food, water, air and shelter.

    Security needs

    Safe physical and emotional environment.

    Affiliation needs Friendship, love and a feeling of belong.

    Esteem needs

    Feelings of achievement and self worth throughrecognition, respect and prestige from others.

    Self-Actualization needs Self-fulfillment and achievement.

    "the desire to become more and more what one is, tobecome everything that one is capable of becoming."

    MASLOW HIERARCHYOF NEEDS THEORY

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    ASSUMPTIONSOF MASLOWS HIERARCHY

    Movement up the Pyramid

    Individuals cannot move to the next higher level until

    all needs at the current (lower) level are satisfied.

    Maslow Application:

    A homeless person

    will not be motivated to

    Meditate!

    Individuals

    therefore must

    move up the

    hierarchy in order

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    ERG theory. Developed by Clayton Alderfer. He redefined

    Maslows theory in his own term and named it ERG

    Theory.

    Collapses Maslows five categories into three

    categories: Existence needs, Relatedness needs,

    and Growth needs.

    More than one need category may be activated at

    the same time.

    ERG Theory

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    ERG theory cont .

    Existence needs.

    Desire for physiological

    and material well-being.

    Relatedness needs.

    Desire for satisfying

    interpersonal

    relationships.

    Growth needs.

    Desire for continued

    personal growth and

    development.

    ERG Theory

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    Research evidence on ERG theory.

    Supporting evidence is encouraging.

    Addition of frustration/regression hypothesis is a

    valuable contribution. Offers a more flexible approach to understanding

    human needs.

    ERG Theory

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    Herzberg found that the factors leading to jobsatisfaction were separate and distinct from those that

    lead to job dissatisfaction.

    Motivator factors

    Related tojob content or what people actually do intheir work.

    Motivator factors are based on an individual's need

    for personal growth.

    Hygiene factors

    Associated with thejob context in which thejob is

    performed.

    Hygiene factors are based on the need to for a

    business to avoid unpleasantness at work. 26

    Herzberg Two-Factor Model

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    Two-Factor Model

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    Bottom Line: Satisfaction and Dissatisfaction are

    not Opposite Ends of the Same Thing!

    Separate constructs

    Hygiene Factors---

    Extrinsic & Related toDissat isfact ion

    Motivation Factors---Intrinsic and Related to

    Satisfact ion

    Hygiene

    Factors:

    Salary

    Work

    Conditions

    Company

    Policies

    Motivators:

    Achievement

    Responsibility

    Growth

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    Herzberg Two-Factor Model

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    Herzberg Two-Factor Model

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    COMPARISONOF SATISFIERS

    AND DISSATISFIERS

    Factors characterizing events

    on the job that led to extremejob dissatisfaction

    Factors characterizing

    events on the job that led

    to extreme job

    satisfaction

    Source: Reprinted by permission ofHarvard Business Review. An exhibit from One More Time:How Do You Motivate Employees? by Frederick Herzberg, SeptemberOctober 1987. Copyright

    1987 by the President and Fellows of Harvard College: All rights reserved.

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    Need for AchievementThe drive to excel, to achievein relation to a set ofstandards, to strive tosucceed.

    Need for AffiliationThe desire for friendlyand close personalrelationships.

    Need for Power

    The need to make others

    behave in a way that theywould not have behavedotherwise.

    Bottom Line:

    Individuals have

    different levels of needs

    in each of these areas,

    and those levels will

    drive their behavior31

    David McClellands Theory of Needs

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    David McClellands Theory of Needs

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    Need for achievement.

    The desire to do

    something better or

    more efficiently, to solve

    problems, or to mastercomplex tasks.

    High need for

    achievement people:

    Prefer individual

    responsibilities.Prefer challenging

    goals.

    Prefer performance

    feedback.

    Need for power/authority.

    The desire to control

    others, to influence

    their behavior, or to be

    responsible for others.

    High need for power

    people:

    Seek influence over

    others.Like attention.

    Like recognition.

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    David McClellands Theory of Needs

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    Need for affiliation.

    The desire to establish and maintain friendly and

    warm relations with others.

    High need for affiliation people:Are drawn to interpersonal relationships.

    Seek opportunities for communication.

    David McClellands Theory of Needs

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    What Would Herzberg Say? What Would Maslow Say?

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    Equity theory.

    Workplace development by J.Stacy Adams.

    People gauge the fairness of their work outcomes in

    relation to others.

    Perceived inequity occurs when there is anunfavorable social comparison of work outcomes.

    When perceived inequity occurs, people will be

    motivated to remove the discomfort.

    Equity Theory

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    ReferentComparisons:

    Self-inside

    Self-outside

    Other-inside

    Other-outside

    Individuals compare their job inputs and

    outcomes with those of others and then

    respond to eliminate any inequities.

    Might compare himself with his peer within

    the present job in the current organization or with his friend/peer working in some

    other organization

    or with the past jobs held by him with others.

    An employees choice of the referent will beinfluenced by the appeal of the referent and the

    employees knowledge about the referent.

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    Equity Theory

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    Equity theory cont .

    Felt negative inequity.

    Individual feels he/she has received

    relatively less than others in proportion towork inputs.

    Felt positive inequity.

    Individual feels he/she has received

    relatively more than others in proportion to

    work inputs.

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    Equity Theory

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    Equity restoration behaviors.

    Change work inputs. Change the outcomes received.

    Leave the situation.

    Change the comparison points.

    Psychologically distort the comparisons.

    Take actions to change the inputs or outputs of the

    comparison person.

    Equity theory implications.

    Inequity perceptions are entirely from reward

    recipients perspective, not from reward giversperspective.

    The equity process must be managed so as to

    influence the reward recipients equity perceptions. 39

    Equity Theory

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    Research evidence on equity theory.

    Overpayment (felt positive inequity) results in increased

    quantity or quality of work.

    Underpayment (felt negative inequity) results in

    decreased quantity or quality of work.

    Stronger support for underpayment results.

    Overpayment and underpayment results are closely tied

    to individualistic cultures.

    Collectivist cultures emphasize equality rather than

    equity.

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    Equity Theory

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    EQUITY MODEL

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    Justice & Equity Theory

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    Distributive Justice

    Perceived fairness of theoutcome (the finaldistribution).

    Who got what?

    Procedural Justice

    The perceived fairness ofthe process used todetermine the outcome(the final distribution).

    How was who gets whatdecided?

    Interactional Justice

    The degree to which oneis treated with dignityand respect.

    Was I treated well?43

    Three Types of Justice

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    Ethical Values andBehaviors of Leaders

    Bottom line

    All three links between the boxes must be intact or motivation

    will not occur. Thus,

    Individuals must feel that if they try, they can performAnd

    If they perform, they will be rewarded

    And

    When they are rewarded, the reward will be something they

    care about

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    Expectancy Theory

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    Developed by Victor Vroom.

    A persons motivation is a multiplicative function of

    Expectancy, Instrumentality and Valence

    Expectancy

    The belief that a particular level of effort will be

    followed by a particular level of performance. Instrumentality

    The probability assigned by the individual that a

    specific level of achieved task performance will

    lead to various work outcomes.

    Valence

    The value or importance that the individual attaches

    to various work outcomes.45

    Components of Expectancy Theory

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    Effort

    Performance

    Outcomes: Rewards

    Valence

    Instrumentality

    Expectancy

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    Expectancy Model

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    Motivational implications of expectancy theory.

    Motivation is sharply reduced when, expectancy,

    instrumentality or valence approach zero.

    Motivation is high when expectancy and

    instrumentality are high and valence is strongly

    positive.

    Managerial implications of expectancy theory.

    Managers should act to maximize expectancies,

    instrumentalities, and valences that support

    organizational objectives.

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    Expectancy Theory

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    Research evidence on expectancy theory.

    Theory has received substantial empirical support.

    Multiplier effect is subject to some question.

    May be useful to distinguish between extrinsic

    rewards and intrinsic rewards. Does not specify which rewards will motivate

    particular groups of workers, thereby allowing for

    cross-cultural differences.

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    Expectancy Theory