chapter 3 self motivation
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CHAPTER THREE:SELF MOTIVATION
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BUILDINGSELFCONFIDENCE
Is essentially feeling or showing firm trust in ones abilities.
Has a major impact on how others perceive you.
Generally characterized by;
Optimism
Assertiveness
Boldness
Eagerness
Independence
Ability to handle criticism
The difference between feeling unstoppableand feeling scared out of your wits John
Wesley
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10 KEYSFORBUILDINGSELFCONFIDENCE
Know the real you
Practice positive
self talk and
visualize success
Maintain the company
of confident &
nourishing friends
Acknowledge and
celebrate your success
or achievements
Learn to be
assertive
Develop your
communication skill
Maintain
perseverance
Never
underestimate your
abilities
Enhance your
knowledge and job
-
related skill
Act confidently 3
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MAINTAININGSELFDISCIPLINE
Focusing ones attention on important activities,which contr ibute towards the at ta inment of
wor thw hi le goals, wi thout dist ract ion un t i l the are
completed
The ability to work systematically and progressively
toward a goal until it is achieved Steve Devore
Self-disc ipl ine is th e abi l i ty to get you rsel f to take
action regardless of your emotional state
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12 TIPSTOMAINTAINSELFDISCIPLINE
Clarify yours goals and
priorities
Keep your written goals in
sight
Practice daily planning
Set realistic deadlines to
complete the difficult tasks
Get started and work on a
task
Create some momentum to
get you moving on an
unpleasant tasks
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Remind yourselfdaily
Calculate the cost ofprocrastination
Monitor periodicallyprogress
Celebrate yourachievements
What is the best useof my time now?
Develop self control
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MAINTAININGPERSEVERANCE
Perseverance is commitment, hard work, patience,
endurance
Perseverance is being able to bear difficulties
calmly and without complaint
Perseverance is trying again and again
Perseverance is a con t inuous
effo rt app l ied to attaining a goal
wi thoutg iv ing up unt i l you
succeed
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QUOTES
Victory belongs to the most persevering.(Napoleon Bonaparte)
Hitch your wagon to a star. (Emerson)
To persevere, trusting in what hopes he has, is
courage to a man. (Euripides)You may be disappointed if you fail, but you are
doomed if you don't try. (Beverly Sills)
Many strokes overthrow the tallest trees. (John
Lyly)
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OVERCOMESHYNESS
Definition: Generally regarded as a form of
social anxiety where the individual may
experience a range of feelings from mild anxiety
in the presence of others to unreasonable fearof people
Behaviour related to shyness:
Reluctant to talk
Inability to make speeches
Difficulty in making eye contact
Keeping a low profile
Pounding heart
Sweaty hands
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10 TIPSTOOVERCOMESHYNESS
Learn to accept andlike yourself
Have faith in yourself
and your abilities
Learn to assertive
Determine causes ofyour shyness
Get out and talk to
people
Learn the art ofconversation
Use affirmations to
override your negative
thoughts about yourself
Watch and copy the
behavior of someone
else who has excellent
social skills
Practice role play
Avoid being
perfectionist12
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MOTIVATION
Direction
PersistenceIntensity
Key Elements
1. Intensity: how hard a person tries
2. Direction: toward beneficial goal
3. Persistence: how long a person tries
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DEFINITIONOFMOTIVATION
The processes that account for an individualsintensity, direction, and persistence of efforttoward attaining a goal
Refers to forces within an individual that
account for the level, direction andpersistence of effort expanded at work
Motivation is defined as the process that
initiates, guides and maintains goal-
oriented behaviors.Motivation is what causes us to act,
whether it is getting a glass of water to
reduce thirst or reading a book to gain
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TYPESOFMOTIVATIONTHEORIES
2 types:
Content theory
Focus on individual physiological and
psychological needs.
Managers job is to create a work environment that
responds positively to individual needs.
Theories:
1. Hierarchy of Needs
2. ERG Theory
3. Acquired-Based Theory
4. Two Factor Theory
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Process theory
Focus on the cognitive processes that
influence behavior.
Examines why a person behaves in
particular ways relative to availableoutcomes.
Theories:
1. Equity Theory
2. Expectancy Theory
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MOTIVATIONTHEORIES
Needs theories of motivation
Equity theory of motivation Expectancy theory of motivation
Goal Setting theory of motivation
MOTIVATIONFROM ISLAMICPERSPECTIVEhttp://gov-
ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islam
ic_perspective
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http://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspectivehttp://gov-ps.academia.edu/MohdBuhaisi/Papers/538433/Human_motivation_An_Islamic_perspective -
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According to Abramah
Maslow, there are
general types of needs
(physiological, safety,
love, and esteem) thatmust be satisfied before
a person can act
unselfishly. As long as
we are motivated tosatisfy these cravings,
we are moving towards
growth, toward self-
actualization.18
HIERARCHYOF NEEDS THEORY (MASLOW)
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HIERARCHYOF NEEDS THEORY (MASLOW)
Hierarchy of Needs Theory
There is a hierarchy of fiveneedsphysiological, safety,
social, esteem, and self-actualization; as each need is
substantially satisfied, the nextneed becomes dominant.
Self-Actualization
The drive to become what one is capable ofbecoming. 1919
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Lower-Order NeedsNeeds that are satisfiedexternally; physiologicaland safety needs.
Higher-Order NeedsNeeds that are satisfied
internally; social, esteem,and self-actualization
needs.Self
Esteem
Social
Safety
Physiological
HIERARCHYOF NEEDS THEORY (MASLOW)
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Physiological needs
Food, water, air and shelter.
Security needs
Safe physical and emotional environment.
Affiliation needs Friendship, love and a feeling of belong.
Esteem needs
Feelings of achievement and self worth throughrecognition, respect and prestige from others.
Self-Actualization needs Self-fulfillment and achievement.
"the desire to become more and more what one is, tobecome everything that one is capable of becoming."
MASLOW HIERARCHYOF NEEDS THEORY
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ASSUMPTIONSOF MASLOWS HIERARCHY
Movement up the Pyramid
Individuals cannot move to the next higher level until
all needs at the current (lower) level are satisfied.
Maslow Application:
A homeless person
will not be motivated to
Meditate!
Individuals
therefore must
move up the
hierarchy in order
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ERG theory. Developed by Clayton Alderfer. He redefined
Maslows theory in his own term and named it ERG
Theory.
Collapses Maslows five categories into three
categories: Existence needs, Relatedness needs,
and Growth needs.
More than one need category may be activated at
the same time.
ERG Theory
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ERG theory cont .
Existence needs.
Desire for physiological
and material well-being.
Relatedness needs.
Desire for satisfying
interpersonal
relationships.
Growth needs.
Desire for continued
personal growth and
development.
ERG Theory
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Research evidence on ERG theory.
Supporting evidence is encouraging.
Addition of frustration/regression hypothesis is a
valuable contribution. Offers a more flexible approach to understanding
human needs.
ERG Theory
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Herzberg found that the factors leading to jobsatisfaction were separate and distinct from those that
lead to job dissatisfaction.
Motivator factors
Related tojob content or what people actually do intheir work.
Motivator factors are based on an individual's need
for personal growth.
Hygiene factors
Associated with thejob context in which thejob is
performed.
Hygiene factors are based on the need to for a
business to avoid unpleasantness at work. 26
Herzberg Two-Factor Model
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Two-Factor Model
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Bottom Line: Satisfaction and Dissatisfaction are
not Opposite Ends of the Same Thing!
Separate constructs
Hygiene Factors---
Extrinsic & Related toDissat isfact ion
Motivation Factors---Intrinsic and Related to
Satisfact ion
Hygiene
Factors:
Salary
Work
Conditions
Company
Policies
Motivators:
Achievement
Responsibility
Growth
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Herzberg Two-Factor Model
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Herzberg Two-Factor Model
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COMPARISONOF SATISFIERS
AND DISSATISFIERS
Factors characterizing events
on the job that led to extremejob dissatisfaction
Factors characterizing
events on the job that led
to extreme job
satisfaction
Source: Reprinted by permission ofHarvard Business Review. An exhibit from One More Time:How Do You Motivate Employees? by Frederick Herzberg, SeptemberOctober 1987. Copyright
1987 by the President and Fellows of Harvard College: All rights reserved.
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Need for AchievementThe drive to excel, to achievein relation to a set ofstandards, to strive tosucceed.
Need for AffiliationThe desire for friendlyand close personalrelationships.
Need for Power
The need to make others
behave in a way that theywould not have behavedotherwise.
Bottom Line:
Individuals have
different levels of needs
in each of these areas,
and those levels will
drive their behavior31
David McClellands Theory of Needs
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David McClellands Theory of Needs
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Need for achievement.
The desire to do
something better or
more efficiently, to solve
problems, or to mastercomplex tasks.
High need for
achievement people:
Prefer individual
responsibilities.Prefer challenging
goals.
Prefer performance
feedback.
Need for power/authority.
The desire to control
others, to influence
their behavior, or to be
responsible for others.
High need for power
people:
Seek influence over
others.Like attention.
Like recognition.
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David McClellands Theory of Needs
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Need for affiliation.
The desire to establish and maintain friendly and
warm relations with others.
High need for affiliation people:Are drawn to interpersonal relationships.
Seek opportunities for communication.
David McClellands Theory of Needs
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What Would Herzberg Say? What Would Maslow Say?
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Equity theory.
Workplace development by J.Stacy Adams.
People gauge the fairness of their work outcomes in
relation to others.
Perceived inequity occurs when there is anunfavorable social comparison of work outcomes.
When perceived inequity occurs, people will be
motivated to remove the discomfort.
Equity Theory
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ReferentComparisons:
Self-inside
Self-outside
Other-inside
Other-outside
Individuals compare their job inputs and
outcomes with those of others and then
respond to eliminate any inequities.
Might compare himself with his peer within
the present job in the current organization or with his friend/peer working in some
other organization
or with the past jobs held by him with others.
An employees choice of the referent will beinfluenced by the appeal of the referent and the
employees knowledge about the referent.
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Equity Theory
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Equity theory cont .
Felt negative inequity.
Individual feels he/she has received
relatively less than others in proportion towork inputs.
Felt positive inequity.
Individual feels he/she has received
relatively more than others in proportion to
work inputs.
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Equity Theory
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Equity restoration behaviors.
Change work inputs. Change the outcomes received.
Leave the situation.
Change the comparison points.
Psychologically distort the comparisons.
Take actions to change the inputs or outputs of the
comparison person.
Equity theory implications.
Inequity perceptions are entirely from reward
recipients perspective, not from reward giversperspective.
The equity process must be managed so as to
influence the reward recipients equity perceptions. 39
Equity Theory
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Research evidence on equity theory.
Overpayment (felt positive inequity) results in increased
quantity or quality of work.
Underpayment (felt negative inequity) results in
decreased quantity or quality of work.
Stronger support for underpayment results.
Overpayment and underpayment results are closely tied
to individualistic cultures.
Collectivist cultures emphasize equality rather than
equity.
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Equity Theory
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EQUITY MODEL
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Justice & Equity Theory
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Distributive Justice
Perceived fairness of theoutcome (the finaldistribution).
Who got what?
Procedural Justice
The perceived fairness ofthe process used todetermine the outcome(the final distribution).
How was who gets whatdecided?
Interactional Justice
The degree to which oneis treated with dignityand respect.
Was I treated well?43
Three Types of Justice
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Ethical Values andBehaviors of Leaders
Bottom line
All three links between the boxes must be intact or motivation
will not occur. Thus,
Individuals must feel that if they try, they can performAnd
If they perform, they will be rewarded
And
When they are rewarded, the reward will be something they
care about
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Expectancy Theory
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Developed by Victor Vroom.
A persons motivation is a multiplicative function of
Expectancy, Instrumentality and Valence
Expectancy
The belief that a particular level of effort will be
followed by a particular level of performance. Instrumentality
The probability assigned by the individual that a
specific level of achieved task performance will
lead to various work outcomes.
Valence
The value or importance that the individual attaches
to various work outcomes.45
Components of Expectancy Theory
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Effort
Performance
Outcomes: Rewards
Valence
Instrumentality
Expectancy
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Expectancy Model
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Motivational implications of expectancy theory.
Motivation is sharply reduced when, expectancy,
instrumentality or valence approach zero.
Motivation is high when expectancy and
instrumentality are high and valence is strongly
positive.
Managerial implications of expectancy theory.
Managers should act to maximize expectancies,
instrumentalities, and valences that support
organizational objectives.
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Expectancy Theory
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Research evidence on expectancy theory.
Theory has received substantial empirical support.
Multiplier effect is subject to some question.
May be useful to distinguish between extrinsic
rewards and intrinsic rewards. Does not specify which rewards will motivate
particular groups of workers, thereby allowing for
cross-cultural differences.
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Expectancy Theory