chapter 4 nonverbal communication chapter 4 nonverbal communication

Download Chapter 4 Nonverbal Communication Chapter 4 Nonverbal Communication

If you can't read please download the document

Post on 25-Dec-2015

229 views

Category:

Documents

5 download

Embed Size (px)

TRANSCRIPT

  • Slide 1
  • Chapter 4 Nonverbal Communication Chapter 4 Nonverbal Communication
  • Slide 2
  • Chapter 4 Nonverbal Communication Nonverbal Communication Consider the past and you will know the present. Chinese Proverb There is language in her eyes, her cheeks, her lip, nay, her foot speaks. Shakespeare In human intercourse the tragedy begins not when there is misunderstanding about words, but when silence is not understood. Henry David Thoreau
  • Slide 3
  • Chapter 4 Nonverbal Communication Learning Objectives understand the definition and functions of nonverbal intercultural communication identify different aspects of nonverbal communication understand the implications of nonverbal communication interculturally
  • Slide 4
  • Chapter 4 Nonverbal Communication Case 1 Bushs Gesture Why were Norwegians shocked? What can we conclude from the case?
  • Slide 5
  • Chapter 4 Nonverbal Communication Nonverbal Communication Paralanguage E Kinesics D Proxemics C Chronemics B An Introduction to Nonverbal Communication A
  • Slide 6
  • Chapter 4 Nonverbal Communication While-Class Learning: Text A Pre-reading Activity: expressing opinions Without words, how will you express yourself and communicate with others?
  • Slide 7
  • Chapter 4 Nonverbal Communication While-class Learning: Text A An Introduction to Nonverbal Communication 1. Definition of Nonverbal Communication 2. Functions of Nonverbal Communication 3. Areas of Nonverbal Communication
  • Slide 8
  • Chapter 4 Nonverbal Communication An Introduction to Nonverbal Communication communication = 35% verbal messages + 65% nonverbal behaviors similar nonverbal expression: universal emotions, such as happiness, fear, and sadness differences in nonverbal expression of the same meaning or feeling: source of confusion
  • Slide 9
  • Chapter 4 Nonverbal Communication Text A: An Introduction to Nonverbal Communication 1. Definition of Nonverbal Communication
  • Slide 10
  • Chapter 4 Nonverbal Communication Text A: An Introduction to Nonverbal Communication 2. Functions of Nonverbal Communication a. Repeating b. Complementing c. Substituting d. Regulating e. Contradicting
  • Slide 11
  • Chapter 4 Nonverbal Communication 2. Functions of Nonverbal Communication a. Repeating 1) repeat 2) clarify 3) emphasize
  • Slide 12
  • Chapter 4 Nonverbal Communication 2. Functions of Nonverbal Communication b. Complementing
  • Slide 13
  • Chapter 4 Nonverbal Communication 2. Functions of Nonverbal Communication c. Substituting substitute verbal messages in certain settings
  • Slide 14
  • Chapter 4 Nonverbal Communication 2. Functions of Nonverbal Communication d. Regulating Regulate and manage communication by using some form of nonverbal behavior
  • Slide 15
  • Chapter 4 Nonverbal Communication 2. Functions of Nonverbal Communication e. Contradicting On some occasions, nonverbal actions send signals opposite from the literal meanings contained in our verbal messages.
  • Slide 16
  • Chapter 4 Nonverbal Communication 3. Areas of Nonverbal Communication Time language (chronemics) Space language (proxemics) Body language (kinesics) Paralanguage (voice modulation)
  • Slide 17
  • Chapter 4 Nonverbal Communication Case 2 Functions of Nonverbal Communication
  • Slide 18
  • Chapter 4 Nonverbal Communication Text B: Chronemics the study of time: how people use it, structure it, interpret it, and understand its passage two perspectives: 1. time orientations 2. time systems
  • Slide 19
  • Chapter 4 Nonverbal Communication Text B: Chronemics 1. Time Orientations: the value or importance the members of a culture place on the passage of time a. Past-oriented Cultures b. Present-oriented Cultures c. Future-oriented Cultures
  • Slide 20
  • Chapter 4 Nonverbal Communication B.1 Time Orientations a. Past-oriented Cultures previous experiences and events as most important b. Present-oriented Cultures current experiences as most important c. Future-oriented Cultures tomorrow or some other moment in the future is most important
  • Slide 21
  • Chapter 4 Nonverbal Communication Text B: Chronemics 2. Time Systems: different cultures, different ways of organizing time a. Monochronic Time (M-Time) b. Polychronic Time (P-Time)
  • Slide 22
  • Chapter 4 Nonverbal Communication a. Monochronic Time (M-Time) Things should be done one at a time. Time is segmented into precise, small units. Time is viewed as a commodity; it is scheduled, managed, and arranged. An event is regarded as separate and distinct from all others and should receive the exclusive focus of attention it deserves.
  • Slide 23
  • Chapter 4 Nonverbal Communication b. Polychronic Time (P-Time) Several things are being done at the same time. Often schedule multiple appointments simultaneously
  • Slide 24
  • Chapter 4 Nonverbal Communication Comparison of Monochronic and Polychronic Cultures Monochrome Time PeoplePolychrome Time People Do one thing at a timeDo many things at once Concentrate on the jobAre easily distracted and subject to interruption Take time commitments (deadlines, schedules) seriously Consider time commitments an objective to be achieved, if possible Are low context and need informationAre high context and already have information Are committed to the jobAre committed to people and human relationships Adhere to plansChange plans often and easily Are concerned about not disturbing others; follow rules of privacy Are more concerned with people close to them (family, friends, close business associates) than with privacy Show great respect for private property; seldom borrow or lend Borrow and lend things often and easily Emphasize promptnessBase promptness on the relationship Are accustomed to short-term relationshipsHave strong tendency to build lifetime relationships
  • Slide 25
  • Chapter 4 Nonverbal Communication Case 3 Left in the Cold Katherine: an English woman teaching in Beijing Prof. Wang: a Chinese in Katherine s school How would you explain the Directors behavior toward Katherine? How would you make the Director understand why Katherine felt frustrated and angry?
  • Slide 26
  • Chapter 4 Nonverbal Communication While-Class Learning: Text C Proxemics 1. Definition: the study of how people differ in their use of spatial relations 2. Three aspects of space
  • Slide 27
  • Chapter 4 Nonverbal Communication C.1: Personal Space the interpersonal relationship
  • Slide 28
  • Chapter 4 Nonverbal Communication C.1: Personal Space we are surrounded at all moments by a personal space space changes depending on the interpersonal relationship four major types of distances in American social and business circumstances (1) Intimate distance (2) Personal distance (3) Social distance (4) Public distance
  • Slide 29
  • Chapter 4 Nonverbal Communication North American Zones of Space
  • Slide 30
  • Chapter 4 Nonverbal Communication C.1: Personal Space Personality also determines the amount of personal space. eg. introverts extroverts Cultural styles play a big part too. eg. Japanese American body distance: touch culture, nontouch culture Arabs English-speaking countries Chinese and other Asian cultures
  • Slide 31
  • Chapter 4 Nonverbal Communication C.1: personal space Personality Cultural styles Short Distance: Latins, Mediterranean Arabs Medium Distance: Americans, Northern Europeans Long Distance: Japanese, Mediterranean Europeans
  • Slide 32
  • Chapter 4 Nonverbal Communication C2: Semifixed Features of Space spatial arrangements of movable objects within a room (1) Seating arrangements (2) Furniture arrangement
  • Slide 33
  • Chapter 4 Nonverbal Communication C2: Semifixed Features of Space (1) Seating arrangements
  • Slide 34
  • Chapter 4 Nonverbal Communication C2: Semifixed Features of Space (2) Furniture arrangement
  • Slide 35
  • Chapter 4 Nonverbal Communication C3: Fixed Features of Space
  • Slide 36
  • Chapter 4 Nonverbal Communication C3: Fixed Features of Space The origin of fixed features of space began with cultural needs over territoriality. The Americans whose culture stresses individualism generally demand more space than do people from collectivistic cultures.
  • Slide 37
  • Chapter 4 Nonverbal Communication Case 4 Personal Space Mark: a Danish just moved to Sydney Why did that woman suddenly stop talking with Mark and turned to another man?
  • Slide 38
  • Chapter 4 Nonverbal Communication Case 5 Americans Are Cold? Eva: a girl from to Peru to America Hilda: the American hostess Jimmy: Hilda s son How did Mrs. Larsen and Jimmy greet Eva respectively? Why did Eva feel that the Larsens were cold? If you were Eva, would you think that Mrs. Larsen was cold? Why or why not?
  • Slide 39
  • Chapter 4 Nonverbal Communication While-Class Learning: Text D Kinesics 1. Posture 2. Gestures 3. Facial Expression
  • Slide 40
  • Chapter 4 Nonverbal Communication While-Class Learning: Text D 4. Eye Contact

Recommended

View more >