chapter 5 - recap
DESCRIPTION
Chapter 5 - Recap. Which is usually more believable? Verbal or nonverbal What is interaction adaption theory? What does it mean? Kinesics refers to the study of ___________? Example? Haptics refers to the study of ____________? Example? Chronemics refers to the study of _________? - PowerPoint PPT PresentationTRANSCRIPT
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Chapter 5 - Recap Which is usually more believable? Verbal or nonverbal What is interaction adaption theory? What does it
mean? Kinesics refers to the study of ___________?
Example? Haptics refers to the study of ____________?
Example? Chronemics refers to the study of _________?
Example? Proxemics refers to the study of __________?
Example? Paralanguage is the study of _____________?
Example?
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Food for Thought
How difficult would it be to communicate without nonverbal communication?
Would listening play an even larger role?
ACTIVITY!!! Let’s play TABOO!
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Tying it all togetherVerbal, nonverbal, and listening
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Verbal + Nonverbal
Charades vs. Taboo Which was more difficult? Communicating without verbal
or without nonverbal? Explain. Easier or Harder?
Taboo with nonverbal movements? Charades with verbal (descriptions)? What did the two activities teach you about the
importance of both nonverbal and verbal communication? How did listening play a role?
How do you have to use verbal communication, nonverbal communication, and listening (together) in during a conversation?
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Effective Listening + Interpersonal Communication
Chapter 6 Lecture/Recap
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Hearing vs. Listening Difference? More of an active process? Riding to the mall with my friend, Shannon.
We decide to play the Elle Varner cd while we are on the road. Then, Shannon and I start to talk about her baby shower and how much fun we had with all of our friends. Are we hearing or listening to each other? Are we
hearing or listening to the music? Working memory theory
e.g. processing and storage while hearing Is listening impacted by culture? Gender?
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The Four Rs of Listening
Receiving Responding Recalling Rating
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Receiving
“hear and attend” Acknowledging the message
(verbally and nonverbally) Selective reception Mindful vs. Mindless Ways to improve
Eliminate noise and physical barriers Do not interrupt reception
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Responding
Giving feedback Verbal? Nonverbal? Or both? Ways to improve
Adopt other’s point of view Take ownership of words/thoughts/ideas Remember, your thoughts aren’t
universal
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Recalling Understanding, storing, and remembering Word-for-word?
Could this be difficult and possibly hurt effective listening? Example▪ What is the moral of the story?▪ What year did the story take place?▪ Was the mother helping her son or daughter?▪ Who did the mother go to for advice?▪ How many weeks did she wait before she returned?▪ How many times did I say the word “and” throughout the story?
Ways to improve Repeating the information Mnemonic devices (e.g. acronyms) Chunking information
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Rating
Evaluation and Assessment Do you agree? What is the context?
Does the message have value? Facts vs. inferences vs. opinions How to improve
Detect speaker bias Be open to change
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Reasons We Listen
For information (examples?) For enjoyment (examples?) For cultural understanding
(examples?) For advice (examples?) To help others (examples?)
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Importance of Listening in Interpersonal Communication Personal relationships (examples?) Educational context (examples?) Occupations (examples?)
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Styles of Listening (PACT) People-centered listening style Action-centered listening style Content-centered listening style Time-centered listening style
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Barriers to Listening
Noise (physical, semantic, and psychological)
Message overload Message complexity Lack of training Preoccupation Listening gap
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Poor Listening Habits
Selective listening Talkaholics Pseudolistening Gap filling Defensive listening Ambushing
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Poor Listening
http://www.youtube.com/watch?v=bO-a-Yz4xA8
http://www.youtube.com/watch?v=7AzNPWnzgC4
Video Clip – My Wife and Kids, “He Said, She Said” (approx. 17:35) http://www.amazon.com/gp/product/B0041L
N2YA/ref=dv_dp_ep7#
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Are you an Effective Listener?
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Tips for Effective Listening Evaluate your skills
What type of listener are you…..(and why)▪ Application Exercise
Prepare yourself to listen (physically and mentally) Examples?
Provide empathetic responses and/or nonjudgmental feedback
Practice your active listening Paraphrase Dialogue enhancers Ask questions Use silence to help with your listening
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Active Listening
http://www.youtube.com/watch?v=aP55nA8fQ9I&feature=relmfu
http://www.youtube.com/watch?v=W8a3w2aTEyo&feature=related
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Listening activity – Application Exercise Important object Goal: work on improving listening
skills for interpersonal communication
Sheet of paper, three sections Before… During…. (notes) After…reflection
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Before we begin…
Take a few minutes to respond to the following questions/statements: Any listening prep? What is your strategy for being an
effective listener? What will you do as a speaker to help aid your listener in understanding (and remembering)?
Do you think there will be any barriers? For example, do you think noise will be an issue?
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Being an effective listener… Pick a partner. Tell them a story about the picture/object you brought in Switch. Repeat. Afterwards, ask each other some questions about your story. Did
your listener retain the information? Why do you think that was the case?
Reflect and share with your partner (take notes): Do you think you were an effective listener? Does your partner agree?
Why or why not? What feedback did you give as a listener?▪ For example: Did you acknowledge the message? Did your provide feedback? Did
you use active listening? How did you retain the information?▪ Did relational history play a role? Interest in the story? The speaker’s actions?
What barriers existed? Pick another partner and repeat the process. (and another…)
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Reflection…
How did you do as an effective listener?
Do you still remember the information?
Based on the feedback from your partner, what did you do well as an effective listener? What do you need to work on?
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Looking ahead
Film analysis 1 starts next class period Midterm review; week from today
Wednesday, June 18th – Midterm Exam Group meetings start today
2 groups of 4 Who will be in your group? What are some ideas for movie choices? Who has a laptop? Exchange contact info. Second group meeting after film analysis