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Chapter. 2. Communication, Culture, and Work. Chapter Summary Cultural Diversity and Communication Organizational Culture. Cultural Diversity and Communication. Cultural Differences in International Business. Formality Social Customs Styles of Dress Time Tolerance for Conflict - PowerPoint PPT PresentationTRANSCRIPT
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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2Chapter
Communication, Culture,and Work
Chapter Summary
Cultural Diversity and Communication
Organizational Culture
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
Slide 3
Cultural Diversityand Communication
Cultural Differences in International Business
FormalitySocial CustomsStyles of DressTimeTolerance for ConflictGender Roles
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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Cultural Diversityand Communication
Co-Cultural Dimensions of a Diverse Society
Regional DifferencesEthnicity
Attitudes About TalkAttitudes Toward ConflictSelf-Disclosure and CandorNonverbal Behavior
Disabilities
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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Cultural Diversityand Communication
High Versus Low ContextIndividualism and CollectivismPower DistanceUncertainty AvoidanceTask Versus Social OrientationShort- Versus Long-Term Orientation
Fundamental Dimensions of Cultural Diversity
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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How morally significant is this situation?
Is there home culture consensus regarding the
issue?
Cultural Diversityand Communication
Questions to Consider When FacingDiversity and Ethical Issues
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
Slide 7
Cultural Diversityand Communication
Learn About Different Cultures
View Diversity as an Opportunity
Don’t Condescend
Talk About Differences
Communicating Across Diversity
Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
Guidelines for interacting with people who disabilitiesSpeak directly to a person with disabilitiesOffer to shake handsIdentify yourselfOffer assistanceTreat adults as adultsThe chair is part of the person’s personal body spaceListen attentivelyPlace yourself at eye levelTap or waveRelax
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Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.
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Organizational CultureDimensions of Organizational Culture
SociabilityPower Distribution and Job AutonomyDegree of StructureAchievement RewardsOpportunities for GrowthTolerance for Risk and ChangeConflict ToleranceEmotional Support