Chapter 9

Sport Management

Characteristics of Leaders

Developing Leadership Skills

• Leaders are not born

• Training and personal development help individuals improve leadership skills

• Leaders need to be team players

Human Relation Skills Needed

• Self –understanding

Aware of one’s strengths and weakness

• Understanding others

Each person is unique and brings different skills and attitudes to the workplace that must be nurtured and understood for the employee to feel part of the team.

Leader Characteristics• Communication

Must be clear, timely, and effective

• Team Building

The leader must match individuals with the proper skills on each team

• Develop Job Satisfaction

When employees are happy in their position, they are more productive at work.

Leader

• Need to empower the employees in the daily activities for the to be an effective part of the team.

Homework

• Read pages 214-219

• Intermission Page 216

• Intermission Page 219

• Lead the Way- page 219

Types of Leadership

• Autocratic LeadersLeader give direct orders with detailed

instruction . Employees are well aware of what, when, and how work is to be performed. Auto cratic leadership is necessary for tightend security at locations like park, concerts, and sporting events. This type of leadership doesn’t encourage employees to think for themselves.

Democratic Leaders

• Encourage employees to participate in planning work, solving work related problems, and making decisions.

• Employees are more responsive to work changes that occur.

• Employees are more likely to feel like stakeholders in this situation

Class Assignment

• Identify the type of leadership that you would like to work under when you get your first real job out of high school and describe why, using complete sentences

Open Leaders

• Provide little to no direction to employees

• Employees clearly know the work that needs to be completed and decide the methods, details, and decisions for accomplishing the task.

What Do Employees Want?

• Employees want consistency

Effective management is more concerned with human motivation to reach goals than with efficiency and control.

Managers must:

• Encourage employees participation• Keep employees informed• Are easy to talk to and are readily

available• Support employee training and

development• Support employees who are doing their

best even when making mistakes• Show appreciation for work efforts

Mutual Reward Theory

(MRT)- is based on the premise that both parties come out ahead. Both parties standing are improved by the work that was completed.

• Rewards may be money, special benefits, public recognition of total efforts, or a combination of all of these.

Classwork

• Page 226

• # 1,2,4,and 5

Agents of Change

• Change is a constant in all aspects of business.

• All managers must be prepared for the eventual change in the organization.

• Employees can be resistant to change.

Signs of Change

• Hard Issues: Questionable economic conditions, rowdy crowds rushing the playing field, or fans being irresponsibly at entertainment events.

• http://video.google.com/videosearch?q=eric+cantona+kick&www_google_domain=www.google.com&hl=en&emb=0&aq=0&oq=Eric+Contona+#

Soft Issues

• Soft Issues: Include attitudes, mindsets,

and states of mind. Soft issues are human issues are that are difficult to measure but they must be considered for change to occur.

• Change requires leaders to modify the ways that people think, behave, and manage.

Hard Issues

• Downsizing : When there is a reduction in the size of the workforce.

• Severance packages may be offered to employees in good standing and may be structured with salary, career training, or assistance with locating a job.

Classwork

• Intermission- page 229.

Steps for Effective Change

1. Careful Planning for the change2. Communicate with people to decrease

the element of surprise.3. Involve people to make them feel like

they are part of the change.4. Educate people for a better

understanding of the change .5.Support people who are expected to

accept change.

Reductions in the Workforce

DownsizingOccurs when an organization reduces its

number of employees.

Severance Packages A full or partial salaries for several weeks or

months and allows employees time to locate new jobs. Personal training and career counseling happens in quality jobs.

Classwork

Intermission pages 229 and 231

Write out the answer and submit

Enlightened Leadership

The type of leadership necessary for successful changes.

Visionary leadership are individuals who have the vision of the future. Vince Lombardi,Bill Gates, Michael Dell, Gordie Johnson, Walter Bowden, and Bill Parcells are all example on people with these skills.

Enlightened leadership means to bring out the best in people.

Leadership

• Instills a sense of direction and confidence to successfully complete the task

• Dynamic sports and entertainment organizations and leaders understand that there is a need for a clearly understood purpose or mission

Class work

• Quiz Wednesday 2/15 on Chapter 9

• Chapter Questions: Page 235/236

# 17, 18, 20,23,25

Case Study---page 239