chapter analyzing the marketing environment five copyright © 2015 mcgraw-hill education. all rights...

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chapter

analyzing the marketing environment

five

Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

5-2

LEARNING OBJECTIVES

LO 5-1 Outline how customers, the company, competitors, and corporate partners affect marketing strategy.

LO 5-2 Explain why marketers must consider their macroenvironment when they make decisions.

LO 5-3 Describe the differences among the various generational cohorts.

LO 5-4 Identify various social trends that affect marketing.

5-3

Macroenvironment

Culture Demographics

Political/Legal

TechnologyEconomic

Culture

A Marketing Environment Analysis Framework

Immediate Environment

CorporatePartners

Competition

Company

Consumers

5-4

The Immediate Environment

Immediate Environment

CorporatePartners

Competition

Company

Consumers

5-5

Successfully Leveraging Company Capabilities

Existing knowledge, facilities, patents, etc.

New markets, new products, etc.

Core competency

applied to

©M

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by

5-6

Competitors

• Know strengths & weaknesses

• Proactive rather than reactive strategy

Chad Baker/Getty Images

5-7

Corporate Partners

From factory Retailerto

• Firms are part of alliances• Align with competitors, suppliers, etc.• Just in Time Delivery Systems (JIT)

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check yourself

5-8

1.What are the components of the immediate environment?

5-9

Macroenvironmental Factors

Culture Demographics

Political/Legal

TechnologyEconomic

Culture Consumers

5-10

Culture

Country Culture vs. Regional Culture

©Brand X Pictures/PunchStock PhotoLink/Getty Images

5-11

Demographics

Provides an easily understood snapshot of the typical consumer in a specific target market

U.S. Census Website

BananaStock/JupiterImages Comstock Images/Alamy

5-12

Generational Cohorts

5-13

Income

• Purchasing power is tied to income

• Many middle class families feel the decline in purchasing power in recent years

Courtesy of Hammacher Schlemmer, www.hammacher.com.

5-14

Education

Education is related to income, which determines spending power

=

©Fancy Photographer/VeerBrand X Pictures

5-15

Gender

Marketing has changed to reflect

these shifts

Male/female roles have been shifting

Jochen Sand/Digital Vision/Getty Images

5-16

Ethnicity

By 2050, minorities will represent 50% of the

population.

©2006 Oldemarak, LLC Reprinted with permission The Wendy’s name, design and logo are registered trademarks of Oldemark, Llc and are licensed to Wendy’s International, Inc.

Super Bowl XLI CommercialBud Light Starring: Carlos Mencia

5-17

Social Trends

ThriftHealth and Wellness Concerns

Greener Consumers

Privacy Concerns

Time-Poor Society

Celebrity Magazine Covers

5-18

Technological Advances

• Technology has impacted every aspect of marketing– New products– New forms of

communication– New retail

channels

Stop and Shop Website

AP Photo/Ric Feld

Rachael Ray

5-19

Combined with inflation and interest rates affect firms’

ability to market goods and services

Economic Situation

Foreign currency fluctuations

Conference Board Website

PhotoLink/Getty Images

Brand X Pictures

5-20

Political/Regulatory Environment Competitive Practice and Trade

Legislation

1890: Sherman Antitrust Act

1914: Clayton Act

1914: Federal Trade Commission

1936: Robinson-Putman Act

1938: Wheeler-Lea Act

1993: North American Free Trade Agreement (NAFTA)David Hiller/Getty Images

check yourself

5-21

1.What are the six key macroeconomic factors?

2.Differentiate between country culture and regional culture.

3.Identify the different generational cohorts.

4.What are some important social trends shaping consumer values and shopping behavior?