chapter extension 1 collaboration information systems for decision making, problem solving, and...
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Chapter Extension
1Collaboration Information Systems
for Decision Making, Problem Solving, and Project Management
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Study Questions
Q1: What are the two key characteristics of collaboration?
Q2: What are three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration information system?
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Q1 What Are the Two Key Characteristics of Collaboration?
1. Cooperation – • Two or more people working together to
achieve a common goal, result, or work product
• Communicating, sharing information, sharing knowledge, combining skills, sharing time
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Q1: What Are the Two Key Characteristics of Collaboration? (cont’d)
2. Collaboration –
• A group of people working together to achieve a common goal via a process of feedback and iteration.
• Members must provide and receive critical feedback
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One person produces something
Others review and comment
Make changes
It takes time to create a
collaborative team
Importance of Feedback and Iteration
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Changes?
Done
Yes
No
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Qualities, Attitudes, and Skills That Make a Good Collaborator
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CE1-7
Qualities, Attitudes, and Skills That Make a Good Collaborator (cont'd)
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Guidelines for Giving and Receiving Critical Feedback
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Warning!
• Working team of chief engineer, chief financial officer (CFO), legal counsel, and PR director.
• People in group have different education, expertise, life experiences, and different values.
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Q2: What Are Three Criteria for Successful Collaboration?
Primary criteria for judging team success:
1.Successful outcome
2.Growth in team capability– Improve task skills, share knowledge
3.Meaningful and satisfying experience– Important, given recognition,
camaraderie
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1.Accomplish goals and objectives that satisfy sponsors and clients
2.Over time, working together is easier and more effective
3.Members learn and feel fulfilled“Leading Teams” survey
Hackman’s Three Characteristics of Team Effectiveness
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Q3: What Are the Four Primary Purposes of Collaboration?
Become informed
Make decisions
Solve problems
Manage projects
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Share, communicate, document
Operational, managerial, strategic
Structured, unstructured
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Collaboration Needs for Decision Making
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Problem Solving Tasks
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Project Management with Four Phases
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Q4: What Are the Components and Functions of a Collaboration Information System?
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Five Collaboration System Components
1. Procedures - Communication & Content Sharing 2. Hardware - Most collaboration systems hosted
on organizational servers or the cloud3. Software - Collaboration programs applications
like email or text messaging that support collaborative work
4. People - The individuals who are collaborating5. Data - Project data and project metadata
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IS Requirements for DifferentCollaboration Purposes
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Active Review
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Q1: What are the two key characteristics of collaboration?
Q2: What are three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration information system?
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