chapter one defining the human service professional theory, practice, and trends in human services...
TRANSCRIPT
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Chapter One Defining the Human Service Professional
Theory, Practice, and Trends in Human ServicesPages 1-15
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The Human Service Degree Emerges•The war on poverty and Johnson’s Great Society Programs in the 1960s•The expansion of the social welfare system•The need for a generalist human service professional
–Associates Degree•Paraprofessional worker•Over 380 programs
–Bachelor’s Degree•Professional Career•Over 400 degree programs in the U.S.
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Who is the Human Service Professional?
• Human Service Professionals are generalist that work side by side with specialists in the helping professions in 13 primary roles/functions:
1. Outreach Worker2. Broker 3. Advocate4. Evaluator5. Teacher/educator6. Behavior Change
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Who is the Human Service Professional?
• Human Service Professionals are generalist that work side by side with specialists in the helping professions in 13 primary roles/functions:
7. Mobilizer8. Consultant9. Community Planner10. Caregiver11. Data Manager12. Administrator13. Assistant to Specialist
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Skills, Standards, and Competencies of the Human Service Professional
1. Participant Empowerment2. Communication3. Assessment4. Community and service
networking5. Facilitation of services6. Community and living skills7. Education, training, and self-
development
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Skills, Standards, and Competencies of the Human Service Professional
8. Advocacy9. Vocational, educational, and
career support10. Crisis intervention11. organizational participation12. documentation
These will be discussed in more detail in chapter 2
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Other Professions• Psychiatrist• Psychologist• Social Worker• Psychiatric Nurse• Psychotherapist• Counselor
– School– Rehabilitation– Career– Marriage– Family
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Important Professional Associations
• The National Organization for Human Service Education (NOHSE) http://www.nohse.org/
• Council for Standards in Human Service Education (CSHSE) http://www.cshse.org/
• The American Counseling Association (ACA) http://www.counseling.org/
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Important Professional Associations
• The National Association of Social Workers (NASW) http://www.naswdc.org/
• The American Association of Marriage and Family Therapists (AAMF) http://www.aamft.org/
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Characteristics of the Effective Human Service Professional
• Empathy– Have a deep understanding of the
other person’s point of view
• Open-Mindedness– Allow others to express their point
of view– Can I listen to others in certain
situations
• Acceptance– Have a high regard for others and
their differences– Unconditional positive regard
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Characteristics of the Effective Human Service Professional
• Cognitive Complexity– Understand the world and the
complexities of social forces acting on individual behavior
• Psychological Adjustment– Looking deeply within– Self awareness
• Genuineness– Saying and acting the way you feel
rather than the way you think another person wants you to be
– Congruent actions with feelings– Transparent readily show feelings to
others
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Characteristics of the Effective Human Service Professional
• Relationship Building– Client change is dependent on the
relationship between client and helper
• Competence– Helper expertise– Desire for continual learning
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Content Pyramid
Knowledge
Skills
Attitudes/Values
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Content Pyramid
• Knowledge: Familiarity, awareness, or understanding gained through experience or study
• Skills: proficiency, facility, or dexterity that is acquired or developed through training or experience and ability
• Attitudes: Feelings or thoughts about people or things
• Values: The worth we place on something.