chapter six maintaining a computer part ii: installing, repairing, and removing applications

Chapter Six

Maintaining a ComputerPart II: Installing, Repairing, and

Removing Applications

© 2006-2011 Wiley, Inc. All Rights Reserved.

Strata Objectives Covered

1.6 (21.2 FC0-U11 U.K.) Identify the risks associated with upgrading the following technologies and equipment:–Applications–Automatic applications and operating system updates

3.1 (2.1 FC0-U11 U.K.) Conduct basic software installation, removal, and/or upgrading–Follow basic installation/upgrade procedures–Documentation–Digital rights management–Software removal–Re-installation

2


Installing Applications Overview

• Assess minimum requirements• Assess compatibility• Secure administrative rights and

firewall access• Back up important files• Run Setup program• Reboot if necessary

3


Assessing Compatibility and Minimum Requirements

• Minimum requirements are listed on the retail box for each application

• Same information is also available on product web site

• Compatibility issues can be researched in application’s Support forums before purchase– Incompatibilities with certain hardware– Incompatibilities with other applications

4


Administrative Rights

Only an Administrator account can install new applications

If logged in as a Standard user, right-click Setup file and click Run as Administrator

5


Windows Firewall Settings

For applications that require Internet connectivity to install, adjust firewall settings as needed to permit that

6


Creating a New Rule in Windows Firewall

7


Internet Access Issues

• Bandwidth: the connection’s ability to send data swiftly and in large quantities

• Contention: competition with other Internet users for shared bandwidth

8


Applications that Require Substantial Bandwidth

• Voice over IP (VoIP): phone and video conferencing service over the Internet

• Music and video streaming• Web-delivered applications• Online gaming• Remote desktop services• Virtual Private Networking (VPN)

9


What Does Installing Do?

• Windows– Copies application files to Program Files

folder of the hard disk– Creates shortcut on Start menu– Makes changes to Registry

• Mac– Copies application files to Applications

folder of the hard disk

10


Ways to Begin Installing a New Application

• Insert the disc and follow the prompts

• Double-click the Setup file and follow the prompts

• Double-click a ZIP file containing the setup files, and extract them to a new location. Then double-click the Setup file in that location

11


License Agreements

• You aren’t buying the application; you’re buying the right to use it in a limited ay

• You can return the software for a refund if you don’t agree to the license agreement

12


Types of Licensing

• Commercial– Single User– Multi-User– Concurrent– Site License

• Shareware• Freeware• Open Source

13


Registering Software

• Provides your contact information to the software maker

• Not usually required• May result in you receiving ads and

marketing materials • You may be eligible for discounts on

new versions

14


Activating Software

• Locks the copy of the software to the PC on which it is installed (by installation key code)

• Prevents software piracy• You usually have 15 to 30 days to

activate new software• If you get a PC, you may be able to

transfer your activation to the new PC by calling Support

15


Digital Rights Management

• Digital content is frequently pirated– Music, videos, e-books

• Digital Rights Management (DRM) is software that tries to prevent unauthorized sharing of content

• Usually involves encryption placed on data files that locks them to a particular PC or digital music device

16


Repairing or Reinstalling an Application

• Removing and reinstalling an application can repair it if it’s not working

• Some applications have a Repair option in their Setup program

• In Windows, look under Programs in Control Panel for list of installed apps

17


Removing an Application

• Can free up hard disk space• Can clean up Start menu and reduce

the size of the Registry• Windows: Use the Programs list in

the Control Panel to uninstall• Mac OS X: Drag application folder to

the Trash• Ubuntu Linux: Uninstall from

Software Center window

18


Removing an Application in Windows

19

chapter six maintaining a computer part ii: installing, repairing, and removing applications

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