67th Annual Report

Chartered Instituteof Ergonomics& Human Factors

2016

In this past year, our fi rst full year as a Chartered body, the Institute has been extremely active and gaining visibility. Our strategic plan that was put in place by our outgoing Past President, Roger Haslam, has been a fundamental part of this, and I would like to formally record my thanks to Roger for this tremendous achievement.

We live in an increasingly interlinked world, in which our discipline can make a signifi cant contribution. Ergonomics and human factors is a key part of the solution to challenges in healthcare, defence, transport, energy and manufacturing, to name but a few areas of activity that impact the lives of more or less everyone in a modern society. With the advent of smart cities, and pressing issues of sustainability, resilience and productivity, our discipline is key to helping to ensure that organisations and systems are eff ective and safe. The Institute has a critical role to play in ensuring that our discipline and the contributions and skills of our members are better recognised by employers, industry leaders and policy makers.

Human factors has tended to come to prominence when accidents and incidents occur, and in the past year we have seen incidents and investigations such as Shoreham, Virgin Galactic and Alton Towers where the role of human actions has been highlighted. However, we should be also be working positively to outline where ergonomists can play hugely infl uential roles in making the world a better place. Our work over the past year to develop a set of case studies where ergonomics and human factors has made a diff erence has gone a long way towards this.

Since becoming a Chartered body we have transformed the way we work as an organisation.

Specifi c changes in the past year have included our work with a professional PR agency, McOnie, which has begun to provide a timely route to bring ergonomics and human factors to a wider public. Work in areas such as autonomous vehicles and healthcare has been particularly highlighted in the past year, and it’s important that we continue to use media routes to demonstrate the value of integrating ergonomics and human factors into design.

Our PR activities are a work-in-progress and long term but are a valuable way of building an appetite amongst the young and not-so-young for a career in ergonomics. Young members and career changers face huge challenges in fi nding and gaining the right career. We should do everything we can to guide good people into great roles within the discipline.

In addition, we have seen a step change in activities undertaken by our Regional Groups. Groups like these are the lifeblood for many professional bodies just like us, and critical for demonstrating our nationwide presence. I’m very heartened to see that there is such enthusiasm developing in these groups, which are a real way for existing members to participate in the life of the Institute and for potential members to see ergonomics and human factors at close hand.

I’ve thoroughly enjoyed my year as President and have been very proud to represent a thriving and lively group of members. I wish the incoming President, Ian Randle, every success in what I’m sure will be another exciting and signifi cant year in our Institute.

Professor Sarah Sharples

Institute President 2015-2016

� Our VisionErgonomics Everywhere: a world where ergonomics and human factors are recognised, valued and applied, to the benefi t of people, organisations and society.

◎ Our MissionTo develop and share our understanding of ergonomics and human factors, demonstrate its benefi ts for human wellbeing and organisational success, and bring about its adoption in everyday life.

Ergonomics Everywhere

Strategic highlights

‘Towards 2020’ is our agreed fi ve-year strategic plan designed to guide our activities with the aim of placing the Chartered Institute of Ergonomics & Human Factors and our members in a recognised position of infl uence.

We are now a year into the plan and are making good progress, laying the foundations for the next four years.

The plan is laid out in full at the end of this report.

37%Rise in events run by the Institute

We organised and ran 5 national Institute events last year and 21 Regional Group events, enabling more people than ever to engage with us and learn more about the discipline and what we do.

8%Rise in total membership numbers

We have bucked the trend of falling member numbers in many other professional bodies, who are showing a small but consistent decrease in numbers.

205%Increase in Tweet reach

We have seen more than a three-fold increase in the number of people reading about CIEHF events, achievements and news every month, thanks to our increased social media activity.

21%Increase in Associate Members

Through a number of new initiatives, we have attracted new people to the Institute who are interested in what the Institute and the profession has to off er.

11%Rise in annual conference delegates

Eff orts to improve the quality of the programme, to increase the reach of our advertising, and to use the event to celebrate Chartership paid off by raising the numbers of delegates.

29%Increase in Chartered members

Our members are demonstrating their growing committment to continuing professional development and, by submitting their annual CPD record, achieving Chartered status.

Operational improvementsIn recent years we have successfully enhanced our systems and procedures to improve our operating effi ciency whilst at the same time providing a better service for our members and the public.

Our major investment in 2014 of a new CRM membership database is now starting to pay off . Later than originally planned, the CRM was installed at the very end of 2014, coinciding with the start of our membership renewal cycle. The timing understandably caused challenges but we worked through them and are now seeing the benefi ts of the system. We are now regularly using external IT expertise to continue to develop the CRM, integrate it better with our new website, and gain further value from our investment. We have also upgraded our computer capability and telephony to help ensure we maintain a fast and effi cient service.

Many of the early CRM installation challenges were successfully tackled by our Membership Manager, Rebecca Kelly. Rebecca chose to move on in 2015, and after taking time to fi nd the right candidate as her replacement, we were very pleased to welcome Manda Forster into the role. Manda brings new skills and experience to our team from other organisations within the non-profi t sector. Manda’s work will focus increasingly in the future on membership development, looking at initiatives to retain existing members and to attract new ones.

The CRM now allows us to communicate by email more eff ectively and in a more targeted way with our members and contacts. News and notices about events, consultations and Institute activities are more regularly sent out to ensure members fi nd out in a more timely way about things that might benefi t

them and can engage more effi ciently with us. We now off er a conference call service for members to facilitate communications within working groups.

During 2015, we enhanced our PR capability by working with McOnie, an external professional media and communications partner. McOnie organised a media training session for those most likely to be a spokesperson for the Institute, including the Chief Executive, President and President Elect.

We also increased the time and eff ort we put into social media and are seeing signifi cant increases in exposure through Twitter, LinkedIn and Facebook, largely thanks to Frances Brown, our communications consultant, who continues her work as editor of our magazine, The Ergonomist. Amanda Bellamy, our PR & Communications Offi cer, moved on after many years of service with the Institute.

Our offi ce premises in Loughborough were redecorated and reorganised during the summer to make them more comfortable and to make better use of the space we have. We continue to look for new growth opportunities and to evolve our business to address them. One example is the provision by the Institute of education and learning services. A feasibility project was agreed at the end of 2015, which will, by May 2016, bring recommendations for a suite of training courses covering the practice of ergonomics and human factors. The aim is to increase skills and competency in new graduates, practising professionals and career changers. We look forward to providing this service and to seeing the benefi ts it will bring to professionals in the discipline.

Our strategy highlights our commitment to high professional standards in the work of the Institute.

We are also committed to being an inclusive, listening and learning organisation.

To achieve these, we are constantly striving to be more effi cient, to provide a quality service to all, and to encourage those who work for us to be the best they can be.

6.5mProfessionals exposed to messages

We have employed the services of an external PR agency to better promote the discipline and our members’ work to a wider audience. In just 11 months, 6,466,677 professionals from our target audiences have been exposed to CIEHF messages.

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Our strategic plan states that we will use our status as a Chartered body to promote our discipline and practice to all sectors of society that would benefi t.

We will encourage businesses and other organisations to consult and employ Chartered Ergonomists & Human Factors Specialists.

Professionalism A celebration of Chartership

On 3rd March 2015 we held a reception to celebrate and promote our newly-acquired Royal Charter. Respected professionals from commerce and industry joined journalists and senior Institute members at St Pancras in central London.

We were privileged that Nicky Morgan, MP for Loughborough, accepted our invitiation to welcome guests to the event. She publicly supported our eff orts in promoting the discipline and profession.

Our then President, Roger Haslam and President Elect, Sarah Sharples, gave illustrated talks on the history of ergonomics and human factors, and its increasing impact and infl uence on work and life today.

To further mark the achievement, we held a special celebratory dinner, open to all, at our annual conference in April.

378Chartered Members

We have a large and growing number of members who have attained the highest status in this profession through demonstration of their commitment to continuing professional development.

Ergonomics Careers Day

The CIEHF’s annual Ergonomics Careers Day is a good opportunity to help and support students and recent graduates at an early point in their career and steer a course for them to Chartership.

The event on 11th November in Northampton was well attended by young members, although a notable diff erence this year was the number of more senior people who were looking for a career change into ergonomics or who wanted to increase their qualifi cations and experience in the discipline.

Leading organisations were present searching for the best new recruits and giving attendees professional insights. The companies included Areva RMC, BAE Systems, Cavendish Nuclear, DCA Design, ERM, NATS, QinetiQ, Team Consulting & Thales.

Leading ergonomists and human factors professionals spoke to attendees about work in particular sectors including aviation, manufacturing, defence, product design, healthcare and rail.

Next year, we will give even more help to those making the move from other disciplines into ergonomics and human factors.

Our strategy says that we will explain to a wide audience how ergonomics and human factors works in support of human values, social capital and organisational well-being.

We will also engage with business leaders, government and policy makers to promote the quality and productivity benefi ts of applying ergonomics and human factors.

Thought leadership

The Human Connection

During the summer of 2015, we invited members to submit specifi c examples as case studies that highlighted the positive diff erence application of ergonomics and human factors could make to their sector.

On 6th October 2015, we organised and ran a workshop in Nottingham involving several senior Institute members at which we discussed the submissions.

The output from this event is a comprehensive set of more than 20 case studies extolling the benefi ts of the application of ergonomics and human factors and demonstrating improvement to lives, business and society.

These will be publicly available online, both as a single substantial document, called The Human Connection, and as individual case studies, as a tool to help raise awareness.

24Case studies available

We have produced a set of clear and resonant stories that illustrate the impact of ergonomics and human factors on all aspects of life, from the moment of birth, to retail experiences to controlling complex systems.

A new website

In June 2015, we relaunched our website with a contemporary new design and updated information. This was achieved within six months on a very small budget and with the help of volunteers from our membership who gave assistance from the initial design to review of the fi nal website.

This now provides us with a better vehicle for membership, events, groups and governance information amongst other things.

We continue to develop the site in conjunction with our new membership database in order to improve internal processes and interaction with our members.

Institute awards

The Institute makes annual awards to acknowledge signifi cant contributions to the discipline, both in scientifi c research and practical application. Innovation, achievement and voluntary contribution to the community are all recognised. Winners in 2015 were Colin Drury, London Underground Capital Programmes Directorate Human Factors Group, headed by Jon Wackrow (pictured receiving the award from Institute President, Sarah Sharples), Peter Hancock, Tanya Heasman and David Streets.

The Institute also recognises excellence in student project work to encourage high standards from the outset. Winners in 2015 were Charlotte Davies, Brendan Hazlett and Vicki Antrobus.

There are also a number of awards for written papers and the work behind them. Leading authors of the winning papers in 2015 were Judy Village, Beverley Norris and Sandra Starke.

Our annual awards ceremony takes place at our Ergonomics & Human Factors conference in April.

Recognition of excellence

Ergonomics Design Award

The CIEHF’s Ergonomics Design Award, now in its sixth year, is the only award to recognise excellence in the application of ergonomics to design. For the fi rst time this was held as part of the London Design Festival week.

After much deliberation by a distinguished line up of judges, the 2015 award was won by Principal Engineer - Human Factors and Control Centres Frøy Bjørneseth’s team at Rolls-Royce Marine AS, based in Norway, for their innovative Unifi ed Ship’s Bridge design (pictured left).

Traditional ship bridges are often cluttered with equipment, buttons and levers as there is usually no holistic focus on where to place equipment. It is either just randomly placed somewhere in the consoles or placed according to the wish of the captain on duty that day.

A complete redesign of the ship bridge environment, including consoles, levers and software interfaces, was carried out by incorporating human factors as the basic foundation for developing a user-centred design process. The fi rst installation of the Unifi ed Bridge left port in August 2014.

The other three shortlisted entrants for the award were all highly commended: SEND, a patient data display by Lauren Morgan of Oxford University; Express Banking Services design by Ergonomie in Australia; Intercity Express Train design by DCA Design.

Our strategic plan states that we will reward and promote contribution, achievement and best practice in ergonomics and human factors.

11Institute awards presented

In 2015 we recognised and acknowledged 11 individuals or groups of ergonomists and human factors professionals who made signifi cant eff ort and contribution to further the discipline and the aims of the Institute.

Our strategic plan states that we will coordinate our membership to promote ergonomics and human factors and the Institute more eff ectively.

Our growing events portfolio demonstrates that we are engaging more people than ever before.

Engagement in eventsWe have involved more members in event planning, in order to provide higher quality programmes and better value for everyone who attends. Each event involves a number of members who work together to encourage others to present their research, experience, thoughts and ideas.

In 2015, we organised and ran fi ve national events including two that were run for the fi rst time, both of which were very well received and made a surplus.

Human Factors in Aviation Safety

On the 9th and 10th of November, professionals from a wide range of aviation organisations, including BAE Systems, the Royal Air Force, EasyJet and Monarch, gathered at East Midlands Airport for this new event.

The event was organised to meet the demand for knowledge sharing among the human factors community in aviation. It was originally intended to be a one day event, but was lengthened to two days to accommodate the large number of excellent submissions that were received.

Several presentations and discussions centred on the causes and issues surrounding pilot error, much of which, it was argued, were down to cockpit instrument design and automation. Further talks focused on incident investigation and organisational safety culture.

“Very friendly, supportive, and professional atmosphere. It was nice seeing industry-led presentations.” K P, University of Southampton

63Organisations represented

Our Human Factors in Aviation Safety event attracted delegates from a wide range of organisations, from the military, defence organisations and air traffi c control to commercial airlines, safety consultants and research groups.

Ergonomics in Design

The Institute’s fi rst Ergonomics In Design Seminar took place on 22nd September 2015 at the Design Council in London, during the London Design Festival week.

The seminar was aimed at anyone interested in user-centred design and focused on two workshops, ‘Designing for changing demographics’ and ‘Measuring improvement in new designs’.

The delegates enthusiastically engaged in the workshops and the mix of experience and backgrounds amongst them led to some interesting interaction and discussion. Feedback on the day indicated that many found it a useful and rewarding time.

Regional Groups

Our strategy includes our commitment to providing more opportunities for people to meet ergonomists and human factors specialists and hear about what they do.

Our Regional Group events are great opportunities for members and non-members to meet, and see and hear about local issues.

110%Rise in Regional Group events

Our Regional Groups have been revitalised and 9 of them arranged and ran 21 events across the country and throughout the year, enabling more people to attend and, in many instances, get privileged visits to large organisations.

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8 April 2015: visit by the Scottish Regional

Group to the Forth Crossing Bridge in Rosyth

The structure has the longest cantilevers of any bridge in the world. The variety of skilled labour needed has required recruitment from all over the world resulting in 14 languages being spoken around the sites. A behavioural safety programme has been introduced with impressive results.

12 May 2015: visit by the Southern Regional

Group to NATS ATC centre at Swanwick

The Air Traffi c Control Centre became operational in 2002 and is a most impressive site. NATS supports 14 airports in the UK, 10 airports overseas and handles in excess of 5500 fl ights per day through UK airspace. They have a large team of 28 human factors practitioners delivering the required capability to the controllers and the trainers.

Applied Ergonomics

Applied Ergonomics continues its international contribution with over 600 submissions and 130 publications over the year and a unique blend of case studies and fundamental research orientated and leading to practical application. For those interested in metrics, it has a respectable impact factor of 2.0 and a publication in Applied Ergonomics is regarded as one of the highest quality. The increased activity has been taken up with enthusiasm by an expert team. Gaia Lupo does a great job in organising us from Elsevier with monthly conference calls with Co-Editors in Chief, Pascale Carayon and myself (Pascale has made another outstanding contribution) and regular meetings with the continually refreshed Editorial Board and 10 Scientifi c Editors including at IEA, HFES, CIEHF conferences and more.

This year’s best paper involved the development of a sociotechnical systems model of interruptions in an emergency department and a paper from Applied Ergonomics on safety risk for lever operation in mechanical railway signal boxes won the IEA/Liberty Mutual medal. In addition the John Wilson IEA prize was awarded to distinguished ergonomists and presented at the IEA in Melbourne.

Publications have been as eclectic as ever ranging from complex systems in healthcare to the design of smartphones, nutrition labels on products, vibration in vehicles, the design of clothing, sleep, the health of construction workers, fi refi ghters and forestry workers, obesity and prolonged repetitive lifting and the use of cardboard under a sleeping bag to keep warm, as well as why we love or hate our cars.

I think that Brian Shackel, the founder of the journal in 1969, would be pleased with his legacy, with thanks to Stuart Kirk and Nigel Corlett for their signifi cant contribution. John Wilson and I became editors in 1983, with leadership roles in 1990, later joined by Pascale Carayon. The world of publishing has changed and will change again with many opportunities. The authors produce the papers however and the referees and editors ensure quality. We all owe much to them for their contribution to the journal and, as the longest serving editor of 33 years, I off er my sincere thanks. Their contribution has been pivotal and I am certain will continue to ensure the success of the journal into the future.

Ken Parsons

Co-Editor in Chief

Access to research

During the year, work was undertaken to consolidate journal access as a key aspect of membership benefi ts.

7Leading journals available

Membership of the Institute includes online access to a total of 7 leading journals, including Ergonomics and Applied Ergonomics, a particularly valuable benefi t.

Agreements for royalties from two existing publishers were signifi cantly improved and new arrangements were concluded by the end of 2015.

The Institute has a fi fty per cent ownership of Applied Ergonomics with Elsevier, and continues a no-equity publishing partnership with Taylor & Francis for the journal Ergonomics.

Ergonomics

Ergonomics is the offi cial journal ofthe Chartered Institute of Ergonomics & Human Factors, publishing both theoretical and applied contributions from across the discipline, including physical, cognitive, organisational and environmental ergonomics.

Specifi c initiatives, alongside the ongoing work of selecting the best papers for publication from the several hundred submitted each year, has resulted in 2015 being another successful year for the journal.

During 2015, Ergonomics published two special issues on ‘Sociotechnical systems and safety’ and ‘Whole body vibration injury’, both of which were well received. We also continued our series of State of Science articles, with the contribution by Mark Young, Karel Brookhuis, Chris Wickens and Peter Hancock on ‘Mental workload in ergonomics’. Further State of Science articles are planned for this year.

The journal continues to collaborate with the Chartered Institute with its Liberty Mutual Award for the best paper published in Ergonomics each year. The award for 2015, announced and presented at the Ergonomics & Human Factors conference in Daventry, went to Judy Village and her co-authors for their excellent paper, ‘An ergonomics action research demonstration: integrating human factors into assembly design processes’.

Increased eff ort over the past year has been devoted to identifying papers likely to be of wide interest and then working with the journal’s publishers, Taylor & Francis, to promote these. This has taken the form of news releases, social media activity and cartoon abstracts. A compilation of cartoon abstracts (www.tinyurl.com/TandFcartoons), includes two studies

from Ergonomics, one investigating offi ce design and sick leave rates and another examining the postural eff ects of using tablet computers. Promotion such as this considerably increases the readership of articles, with further benefi ts in raising awareness of the journal and our science. The offi ce design paper, for example, has now had almost 20,000 downloads and wide media attention, including a feature in the Wall Street Journal.

My fellow editors of Ergonomics are Stephen Bao, Wen-Ruey Chang, Sue Hignett, Thurmon Lockhart, Neil Mansfi eld, Richard So and Neville Stanton. Mark Young stood down as editor at the end of 2015 to be succeeded by Andrew Thatcher.

A development last year was the appointment of Miles Richardson to the new position of Multi-media and Social-media Editor. Although we have yet to fully analyse the data, it is apparent that Miles’s work is having a discernible impact on the journal’s altmetric scores (altmetrics track the attention that scholarly articles receive online). Guy Walker oversees the journal’s Book Reviews, popular with our readers. I would like to recognise the considerable work of all my colleagues; the editors’ signifi cant commitment with their time and judgements are central to the journal’s success.

We are also grateful to the large number of anonymous peer reviewers, many of them members, who, giving freely of their time, provide independent advice on every paper that we publish. Finally, it is appropriate to acknowledge our publishers, Taylor & Francis, for their continuing support for the journal since its inception.

Roger Haslam

Editor in Chief

Sector Groups

In our strategic plan, we state that by 2020 we want to be an organisation that people want to identify with, support and be part of. Sector Groups are one way of bringing people together to achieve this.

Nuclear energy

The CIEHF has long had a Nuclear Sector Group, bringing together our many members whose work is focused in this area, either as consultants or working directly for organisations such as energy companies or regulators.

On 9th November 2015, more than 60 delegates attended the Institute’s Human Factors Integration in the Nuclear Industry event, held in the East Midlands. Several members of the Group, led by Group Lead, David Gledhill, reviewed submissions for the event and developed the programme, which consisted of presentations and organised discussion sessions.

One talk highlighted the fact that once the full investigation of a major incident has been completed, the conclusions often point towards the culture of an organisation. The question for ergonomists is to identify how to help improve the culture by providing holistic analysis that addresses human behaviour.

One of the discussions focused on how well human factors experts integrate and on how to unify approaches to human factors integration plans across organisations.

This event continues to be a very useful forum for academics, practitioners and consultants working in all aspects of the nuclear industry to come together and learn from each other.

Manufacturing

In May 2015, the formation of a new Institute Sector Group for manufacturing was agreed. Ergonomics and human factors is always important in work environments, and historically has been crucial in manufacturing to address its relentless development of sociotechnical systems. Today, the ‘4th industrial revolution’ of factories becoming progressively more computerised and inter-connected via internet services brings an enormous challenge. We need to grasp how best to design products and processes to optimise both performance and well-being in these automated environments. Manufacturing organisations are showing a better appreciation of how ergonomics and human factors can enhance their operations in various ways, and we now see a growing number of researchers and practitioners devoted to this fi eld. This Group will help coordinate links between members and non-members interested in or working on ergonomics and human factors activities in the manufacturing sector.

Pharmaceuticals

The formation of a new Institute Group for the pharmaceutical industry was agreed in November 2015. The Group is a collection of individuals with cross-sector interest in the safe and eff ective use of medicines across healthcare, clinical research, regulatory and government agency, manufacturing, supply and distribution, sales and marketing.

The Group brings together its collective expertise to work towards its primary goal of optimising human performance within the pharmaceutical sector for patient safety and effi ciency by systematically applying evidence from organisational and human factors science. This Group, led by Brian Edwards, has been very active, organising itself into task groups and meeting regularly to discuss plans and activities.

2New sector groups formed

We encourage and support groups of members who have a common interest in raising awareness of ergonomics and human factors and a wish to bring benefi t to those operating in their sector. Two of these groups were formed in 2015.

Membership43%

Journals20%

Events 27%

Sponsorship3%

Advertising2%

Professional Fees3%

Training & Education

2%

Financial highlights

In sharp contrast to many peer organisations, membership revenue was up 12% (£178,000 versus £158,000 in 2014) but fell short of an ambitious budget, on the back of the award of Chartered status at the very close of 2014. Costs in total were below budget, with people costs (including contracted support) managed below budget. By year end full-time staff numbers had been reduced to three full-time, two part-time. Fixed staff costs (40% of total costs) were almost entirely met from the relatively stable income generated by membership subscriptions.

The risk associated with a reliance on surplus income from events to support day-to-day operations was successfully removed in 2015. Events were planned to cover the costs of each event only, with a number of very well attended events in 2015 covering all costs. The annual conference, our largest event of the calendar, was the most successful on record in terms of delegate numbers, although sponsorship and advertising income were both down versus prior year and versus 2015 budget, refl ecting the diffi cult external commercial environment for both income streams.

Income£418,398

Administration54%

Events21%

Membership3%

PR6%

Sales & marketing

11%

Governance & standards

3%

Affiliations2%

Expenditure£467,644

The year saw a draw-down on reserves due to day-to-day operations of £49,000, on a turnover of £418,000. Investments held by the Institute fell by £6,000, refl ecting conditions generally, resulting in a total draw-down on reserves of £55,000 for the year. Reserves at year end stood at £170,000, compared to £225,000 a year ago.

Discussions instigated by the Institute in the third quarter of 2014 to improve the contractual arrangements with our two publishing partners took longer than expected to reach a conclusion, resulting in royalties from journals (our third-largest income stream) £72,000 below budget at year end. However, the revised arrangements fi nally agreed will be advantageous to the Institute in future years.

By 2020 we want to maintain our fi nancial security with a diverse and reliable income.

The risk associated with an historic reliance on surplus income from events to support day-to-day operations was successfully removed in 2015.

� Our Stategic ObjectivesBy 2020 we want to:

» Have greater, wider recognition as the authoritative source for comment, information and advice on ergonomics and human factors.

» Have raised awareness of the importance and benefi ts of ergonomics and human factors at senior level in the organisations that most aff ect our lives.

» Be infl uencing policy both nationally and internationally where our input can make a tangible diff erence.

» Be larger, with a substantial increase in membership at every grade.

» Be an organisation that people want to identify with, support and be part of.

» Maintain our fi nancial security with a diverse and reliable income.

Chartered Instituteof Ergonomics& Human FactorsStrategic Plan: Towards 2020

The CIEHF’s vision, mission, values and strategic objectives and priorities for 2015 to 2020 are set out in this plan. The actions being taken in pursuit of the plan are described in a corresponding Delivery Plan each year, which is reported against and updated at meetings of trustees.

� Our VisionErgonomics Everywhere: a world where ergonomics and human factors are recognised, valued and applied, to the benefi t of people, organisations and society.

◎ Our MissionTo develop and share our understanding of ergonomics and human factors, demonstrate its benefi ts for human wellbeing and organisational success, and bring about its adoption in everyday life.

♥ Our ValuesWe are committed to:

» Putting people at the centre of what we do.

» The world becoming a better, safer, more sustainable place in which to live and work.

» Robust research, underpinning ergonomics and human factors practice.

» High professional standards in the work of the Institute and our members.

» Ethical conduct in research, practice and in the operation of the Institute.

» Being an inclusive, listening and learning organisation.

» Recognising and respecting diversity.

Promoting ergonomics & human factors

» Use our status as a Chartered body to promote our discipline and practice to all sectors of society that would benefi t.

» Explain to a wide audience how ergonomics and human factors works in support of human values, social capital and organisational well-being.

» Engage with business leaders, government and policy makers to promote the quality and productivity benefi ts of applying ergonomics and human factors.

» Provide an innovative focal point for showcasing the benefi ts of ergonomics and human factors to those we wish to reach.

» Benefi t from our members’ expertise as active participants on bodies that infl uence policy and standards.

Knowledge & education

» Highlight the opportunities for a rewarding career in ergonomics and human factors.

» Provide new opportunities for people to gain knowledge and skills in ergonomics and human factors.

» Encourage the adoption of ergonomics and human factors as a taught subject in its own right, in addition to the current provision at degree level.

» Become recognised as the sole UK-based accreditation body for professional standards in ergonomics and human factors.

» Reward and promote contribution, achievement and best practice in ergonomics and human factors.

Our members

» Coordinate our membership to promote ergonomics and human factors and the Institute more eff ectively.

» Provide more opportunities for people to meet ergonomists and human factors specialists and hear about what they do.

» Organise our volunteers effi ciently and ensure they have well defi ned and rewarding roles.

» Provide better support to members in managing and developing their careers.

» Promote the value of Chartered membership nationally and internationally to current and potential members.

» Encourage businesses and other organisations to consult and employ Chartered Ergonomists and Human Factors Specialists.

� Our Stategic Priorities

“It’s been a privilege in my fi rst full year as Chief Executive to work in a discipline with so many enthusiastic professionals applying ergonomics and human factors to bring about benefi cial change. I’m encouraged by the early progress we are making to bring our discipline to the fore in a rapidly evolving society.”

Steve Barraclough

CIEHF Chief Executive

Elms Court, Elms Grove, Loughborough LE11 1RG

iehf@ergonomics.org.ukwww.ergonomics.org.uk

Chartered Instituteof Ergonomics& Human Factors