chicao code camp 2016 improve your retrospectives with agile kaizen
TRANSCRIPT
Chicago Code Camp 2016
SPONSORS
[email protected] Twitter: @OakParkGirl
Decomposing SAFe
Kalahari Resort, Wisconsin Dells, WI
August 8th - 10th, 2016
Early bird pricing ends May 1st
Web: http://thatconference.com/
Twitter: @ThatConference
Quick review of Agile and Lean principals
A Look at Agile Retrospectives
Kaizen
Kaizen in Agile Retrospectives
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Specify value
Map the value stream
Establish flow and eliminate waste
Create pull
Continuously improve
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Lean
Japanese term meaning "the real place.“
Lean definition = the place where work is actually being
done or value is being created
Go to where the problem is if you want to have a real
chance of solving it!
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Lean
No one knows best what and how to improve than the people closest to the work!
Lean
Iterative development methodology where requirements evolve through collaboration between the customer and self-organizing teams. Agile business approach aligns software development efforts with business and customer needs.
Agile
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Quick review of Agile and Lean principals
A Look at Agile Retrospectives
Kaizen
Kaizen in Agile Retrospectives
[email protected] Twitter: @OakParkGirl
Set the stage
Gather Data
Generate Insights
Decide What to Do
Close the Retro
Retrospectives
Set the stage
Gather Data
Generate Insights
Decide What to
Do
Close the Retro
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Process: Agile (kinda)
Team Size: 17 (3 BAs, 8 DEV, 2 AUTO, 3 QA, 1 PO)
Project: Complete rewrite and consolidation of 2 legacy
customer and employee portals into 1 website
Timeline: 2 years and still going strong. Original release
date was supposed to be Dec 1, 2015. NOT so agile
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Retrospectives
03/18/16 Retrospective Notes
Insights:
Standups are taking 45 minutes. Too hard to get through everyone’s status (scrum master)
Product owner not approving User Stories before grooming, so team committing to “half-done” stories and end up doing a lot of in-sprint refinement (dev lead)
Vendor shipping rates engine delivered a week late and quality was poor. Team wasted 2 days manually backing out the changes and restoring the old version to environments. (whole team)
Team sometimes waits up to an hour for CI builds to finish. Need another build server and CI environment. (dev lead)
The team carrying an average of 50% of committed stories into the next sprint (product owner)
Action items and owners:
Focus standups on WIP only, avoid stand-up turning into a status meeting - Scrum master
Review agreed upon timelines with vendor, what recourse do we have when things are late or broken? - Product owner
Work with operations team to setup a new CI environment - Dev lead
Retrospectives
04/01/16 Retrospective NotesInsights:
Standups are better. Still taking 30 minutes due to disagreements about story acceptance criteria. (scrum master)
Vendor shipping rates engine delivered on time, but services did not match the documentation so we’ve had a big increase in bugs the past few sprints. (QA lead)
Development team still waiting on new CI environment. (DEV lead)
The team’s had an increasing number of defects overall, many due to misunderstood requirements. The tests QA writes are based on original requirements, but they aren’t notified when requirements change (QA lead)
The team still carrying 50% of committed stories over into the next sprint, many items are rejected during sprint review
due to requirements not being fully met (product owner)
Action items and owners:
Make sure more time is spent discussing AC during backlog grooming - Scrum master
Meet with vendor to discuss our standing SLA. What recourse do we have for missed milestones? - Product owner
Work with operations team to setup a new CI environment - Dev lead
Retrospectives
04/15/16 Retrospective NotesInsights:
Standups are on track, team doing a great job of focusing on WIP
CI environment is up and running as of late last night!
Developers encountered no issues with vendor code, but still needs to go through QA to be sure (dev lead)
Team moving from Skype to Slack for day-to-day communication (dev lead)
BA team is very waterfall and is still struggling with user story development (dev lead)
Not enough user stories on the backlog for next sprint, never seem ready for approval (Product Owner)
Over 50% of features being rejected in Sprint Review due to defects (Product Owner)
Manual testing required for regression has outgrown available team capacity, we may be missing bugs! (QA lead)
Action items and owners:
Work with BAs and product owner on agile user story development techniques – scrum master
Focus on reviewing features with PO as soon as complete, don’t wait for Sprint Review – dev team
Recruit sales and marketing folks to assist with manual testing – QA lead
Retrospectives
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Quick review of Agile and Lean principals
A Look at Agile Retrospectives
Kaizen
Kaizen in Agile Retrospectives
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@OakParkGirl
Identify an opportunity
Analyze the process
Develop an optimal solution
Implement the solution
Study the results
Standardize the solution
Plan for the future
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@OakParkGirl
Kaizan
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@OakParkGirl
Kaizan
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
A Kaizen burst, also known as a Kaizen blitz, refers to a short burst of activity that solves a problem with intensity and urgency.
Focused activity on a particular process or activity
Goal is to identify and quickly remove waste
[email protected] Twitter:
@OakParkGirl
Quick review of Agile and Lean principals
A Look at Agile Retrospectives
Kaizen
Kaizen in Agile Retrospectives
[email protected] Twitter:
@OakParkGirl
04/04/16 Retrospective Themes
Recurring issues:
Too much rework due to incomplete or misunderstood requirements
Operations team is a bottleneck
Quality issues due to lack of automated tests adding risk
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
This is the starting point for applying lean principles to improving your
process
Improving cycle time
Reducing downtime
Improving quality/reducing errors
Focusing on delivering what the customer wants when they want it
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@OakParkGirl
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
[email protected] Twitter:
@OakParkGirl
Analyze the current process
Determine what processes, activities, and deliverables to keep
Determine what processes, activities, and deliverables to replace
Collaborate to add new processes or activities to replace waste (if needed)
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@[email protected] Twitter: @OakParkGirl
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
[email protected] Twitter:
@OakParkGirl
Create a plan to move to your ideal process
a) Action Steps
b) Accountability
c) Timeline
d) Resources
e) Potential Barriers
f) Communications Plan
[email protected] Twitter:
@OakParkGirl
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
04/05/16 Action Plan
Identify an opportunity
Analyze the
process
Develop an
optimal solution
Act on the
solution
Study the
results
Share the
solution
Plan for the
future
Action Steps: Start holding proper grooming meetings with the whole team!
Accountability: Product owner and scrum master
Timeline: Next sprint’s Grooming meeting on April 15th
Resources: need to secure the larger conference room
Potential Barriers: sales team meets in that room, can they shift to afternoon?
Communications Plan: SM and PO to send email explaining need for proper grooming meetings. PO will also have f2f conversations to make sure we have “buy-in” from business folks
Make sure the right people attend
Make sure that leadership is aware of your efforts and “has your
back”
Allocate enough time to analyze the important issues
Keep future state and action plan documents someplace visible
to everyone
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@OakParkGirl
Agile Kaizen: http://agilekaizen.net/
Agile Retrospectives: https://pragprog.com/book/dlret/agile-
retrospectives
Lean Change Management: http://www.amazon.com/Lean-
Change-Management-Innovative-organizational-
ebook/dp/B00O580KUI
Kim Scott’s Radical Candor: http://www.businessinsider.com/the-
surprising-secret-to-being-a-good-boss-2015-12
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