children’s trust network 19 october 2011
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Children’s Trust Network 19 October 2011. Developments in Safeguarding. Anthony May Corporate Director for Children, Families and Cultural Services. Where we have come from. A new Children’s Department in 2006 A successful JAR in 2008 - PowerPoint PPT PresentationTRANSCRIPT
Children’s Trust Network19 October 2011
Developments in Safeguarding
Anthony MayCorporate Director for Children, Families and Cultural
Services
Where we have come from
• A new Children’s Department in 2006• A successful JAR in 2008• An unprecedented rise in workload during 2009
and 2010 – services which lacked resilience• A poor Unannounced Inspection in 2009• An inadequate full inspection in 2010• A DfE Improvement Notice
What we have done about it• High level improvement programme – independently led:
– New vision and mission for social care– More social workers and support workers– New thresholds and improved partnership working– Restructure of front end services– New quality assurance and performance management regimes– Engaged wide range of external support and challenge
• Significant financial investment:– £25 million over two years (£22.6 million is permanent):– Staff – front line and support– Placements– Legal costs– New improvement/ quality assurance team
• A human resource strategy:– Staff development and training– Communication and engagement– Working conditions and arrangements– Culture
Where are we now?• A focus on leadership, accountability and sustainability • Partnership-wide thresholds guidance – Pathway to Provision • Recruitment to provide additional capacity and a more stable
workforce• Improvements in timeliness and quality of assessments• An embedded “Quality Management Framework”• Wave one transformation projects underway• Improved partnership working • Integrated approaches for:
– early intervention;– targeted youth support;– child poverty; and– young carers.
How do we know we’re improving?
• Quantitative data has improved• Quality systems confirm improvement• External audit support this view• The staff are telling us • Our partners are telling us• We’ve had two successful DfE reviews• We’ve had a successful unannounced Ofsted inspection• We’ve had a successful Peer Challenge• We’ve had a successful Ofsted reinspection of safeguarding
services• Our Ofsted Children’s Services Assessment for 2011 will see an
improvement in our rating.
Ofsted safeguarding reinspection
Key Findings
• The overall effectiveness of services in Nottinghamshire in ensuring children are safe is adequate (grade 3)
• The capacity for improvement is good (grade 2)
“In a relatively short period of time the local authority, and the full range of partners, have made significant progress in understanding and improving safeguarding services within the county. Senior managers within the local authority, and at the highest level from across partner agencies, have a shared understanding of the effectiveness of safeguarding services.”
“Effective plans are in place to continue with service improvement reflected in the Safeguarding Improvement Plan, the Nottinghamshire Children, Young People and Families Plan and the NSCB Business Plan.”
“Appropriate action is taken by partners and children’s social care to safeguard children. The quality of provision has improved but as yet remains inconsistent. However, performance management and quality assurance have been a significant driver to date and are a good basis for continuing improvements.”
Ofsted safeguarding reinspection“areas for improvement”
• Improve quality and consistency of assessments– Assessment & Care planning training programme in place for all front line staff
and first line managers– Reflective practice action learning being commissioned for 1st line managers– Quality management framework revised in October 2011 to improve monitoring
of quality
• Reduce the number of inappropriate referrals to children’s social care
– Introduction of common referral form (Autumn 2011)– Revised Pathway to Provision with improved step up and step down processes,
published in November 2011– Ongoing audit of inappropriate contacts and re-referrals to Children's Social Care
Ofsted safeguarding reinspection“areas for improvement”
• Reduce the Number of Children subject to both Safeguarding and Looked After Plans
– IRO & CPC project underway, clear policy of “One child one plan” implemented October 2011, completion December 2011
• Improve the strategic lead and challenge functions of the LADO
– October 2012 implement an action plan to strengthen the strategic role of the LADO and improve contact with hard to reach communities and faith groups.
• Improve managers awareness of commissioned services and effective commissioning
– Implement a commissioning good practice programme for Group managers (November 2011)
Ofsted safeguarding reinspection“areas for improvement”
• Increase the use of the CAF as early intervention tool
– Use the Multi Agency Safeguarding Hub programme October 2011 (ongoing) to review the effectiveness of current CAF use and Joint Access team & early intervention processes – strong engagement with Children’s Trust
– Re launch Pathway to Provision handbook in November 2011– Introduction of seven new “Early Intervention District Manager” posts to support
the development of district based early intervention services
• Provide a Management Development Programme for First Line Managers
– Supervision skills training Care planning and assessment skill training already established. Reflective practice learning currently being commissioned
– Full team manager development programme to be implemented in 2012
Initial AssessmentsINITIAL ASSESSMENTSThe DFE improvement notice requires that:“Whilst ensuring assessment are of a high quality, increase the percentage of initial assessments for children’s social care carried out within timescales from the provisional 2009-10 baseline of 54% to:
60% for September 2010 (in month figure)70% for March 2011 (in month figure)75% by 30 June 2011 (cumulative figure for the first quarter of 2011-12 year)” Improvement notice
Percentage of initial assessments completed on time
Oct Nov Dec Jan Feb Mar Apr May June Jul Aug Sep
09/10 62.9 48.8 49.8 48.1 47.5 49.2 37.1 43.9 49.0 67.0 61.9 63.5
10/11 81.3 77.8 68.8 71.7 84.1 81.6 75.9 76.1 76.1 80.8 82.9 83.6
Target 60.0 62.5 64.5 66.0 68.5 70.0 72.0 73.5 75.0 75.0 75.0 75.0
Total number of initial assessments completed
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
09/10 510 539 478 424 413 567 418 786 798 1151 892 871
10/11 720 600 500 502 571 631 547 590 670 562 574 659
Percentage of initial assessments completed within timescale
0
10
20
30
40
50
60
70
80
90
100
Oct Nov Dec Jan Feb Mar Apr May June Jul Aug Sep
Month
% 09/10
10/11
Target
Linear(10/11)
PLEASE NOTE: These figures include ALL teams, as opposed to just R & A teamsThe target has been consistently achieved in each of
the past 12 months, with sustained improvement being evidenced again in the last 3 months.
Core AssessmentsThe DfE Improvement Notice requires that:
“Whilst ensuring assessment are of a high quality, increase the percentage of core assessments for children’s social care carried out within timescales from the provisional 2009-10 baseline of 46% to:- 55% for September 2010 (in month figure)- 70% for March 2011 (in month figure)- 75% by 30 June 2011 (cumulative figure for the first quarter of 2011-12 year)”
Percentage of core assessments completed on time
Sep Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep*
09/10 38.8 29.9 46.8 54.8 47.4 38.5 29.3 51.2 34.6 67.4 61.8 76.1 71.3
10/11 71.3 56.0 70.6 57.1 67.7 66.3 71.4 73.7 72.5 77.2 75.8 68.0 71.6
Target 55.0 57.5 59.5 62.5 65.5 68.5 70.0 71.5 73.5 75.0 75.0 75.0 75.0
Total number of core assessments completed
Aug Sep Oct Nov Dec Jan Feb Mar Apr May June July Aug
09/10 105 85 67 94 93 97 96 92 82 165 132 217 155
10/11 155 209 175 187 154 164 175 192 152 171 202 215 228
CORE ASSESSMENTS - Highlight report reference 1.3
“Whilst ensuring assessments are of high quality, increase the percentage of core assessments for children’s social care carried out within timescales from the provisional 2009-10 baseline of 46% to:
55% for September 2010 (in-month figure)70% for March 2011 (in-month figure)
Percentage of core assessments completed on time
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
09/10 29.9 46.8 54.8 47.4 38.5 29.3 51.2 34.6 67.4 61.8 76.1 71.3
10/11 56.0 70.6 57.1 67.7 66.3 71.4 73.7 72.5 77.2 75.8 68.0 72.4
Target 60.0 62.5 64.5 66.0 68.5 70.0 72.0 73.5 75.0 75.0 75.0 75.0
Total number of core assessments completed
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
09/10 67 94 93 97 96 92 82 165 132 217 155 209
10/11 175 187 154 164 175 192 152 171 202 215 228 257
Percentage of core assessments completed within timescale
0
10
20
30
40
50
60
70
80
90
100
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
Month
%
09/10
10/11
Target
Linear(10/11)
PLEASE NOTE: These figures include ALL teams, as opposed to just R & A teams
Following a dip in performance during August, the data for September shows that performance is moving back toward the target level
Re-referralsThe DfE Improvement Notice sets a target to:
“Reduce the percentage of re-referrals to children’s social care to:- 30% by September 2010- 26% by 31 March 2011- And sustain at levels by 30 June 2011.”
Percentage of re-referrals started
Sep Oct Nov Dec Jan Feb Mar Apr May June July Aug
09/10 38.0 37.3 36.8 33.7 36.0 35.3 34.1 34.5 30.3 25.6 32.3 40.8
10/11 37.5 41.3 29.8 33.8 37.7 35.4 35.1 30.5 38.3 32.2 30.5 28.7
Target 30.0 29.3 28.5 27.8 27.0 26.5 26.0 26.0 26.0 26.0 26.0 26.0
Total number of referrals started
Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug
09/10 981 964 867 748 839 733 829 724 953 900 1572 1000
10/11 888 806 692 559 589 610 713 541 618 621 548 602
Percentage of re-referrals started
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
09/10 37.3 36.8 33.7 36.0 35.3 34.1 34.5 30.3 25.6 32.3 40.8 37.5
10/11 41.3 29.8 33.8 37.7 35.4 35.1 30.5 38.3 32.2 30.5 28.7 27.3
Target 30.0 29.5 29.0 28.5 27.5 26.5 26.0 26.0 26.0 26.0 26.0 26.0
Total number of referrals started
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
09/10 964 867 748 839 733 829 724 953 900 1572 1000 888
10/11 806 692 559 589 610 713 541 618 621 548 602 703
Re-referrals as a percentage of referrals started
20
25
30
35
40
45
Oct Nov Dec Jan Feb Mar Apr May June July Aug Sep
Month
%
09/10
10/11
Target
Linear(10/11)
PLEASE NOTE: These figures include ALL teams, as opposed to just R & A teams
Re-referral rates continue to reduce towards the targt level.
Child Protection Reviews
The DfE Improvement Notice requires the Council to:
“Ensure that statutory timescales are met for the review of child protection cases.” Improvement Notice
2009 (March) 2010 (March) 2010 (Sep) 2010 (Oct) 2010 (Nov) 2010 (Dec) 2011 (Jan) 2011 (Feb) 2011 (Mar) 2011 (Apr) 2011 (May) 2011 (Jun) 2011 (Jul) 2011 (Aug)
% 99.3 92.5 99.3 99.1 99.2 99.2 99.7 99.8 99.8 100 100 100 99.8 99.8
80
85
90
95
100
2009(March)
2010(March)
2010 (Sep) 2010 (Oct) 2010 (Nov) 2010 (Dec) 2011 (Jan) 2011 (Feb) 2011 (Mar) 2011 (Apr) 2011 (May) 2011 (Jun) 2011 (Jul) 2011 (Aug)
2011/12 Target
2009 (Mar) 2010 (Mar) 2010 (Sep) 2010 (Oct) 2010 (Nov) 2010 (Dec) 2011 (Jan) 2011 (Feb) 2011 (Mar) 2011 (Apr) 2011 (May) 2011 (Jun) 2011 (Jul) 2011 (Aug) 2011 (Sep)
% 99.3 92.5 99.3 99.1 99.2 99.2 99.7 99.8 99.8 100 100 100 99.8 99.8 99.5
Percentage of child protection reviews carried out within timescale
80
85
90
95
100
2009 (Mar) 2010 (Mar) 2010 (Sep) 2010 (Oct) 2010 (Nov) 2010 (Dec) 2011 (Jan) 2011 (Feb) 2011 (Mar) 2011 (Apr) 2011 (May) 2011 (Jun) 2011 (Jul) 2011 (Aug) 2011 (Sep)
Year
%
2011/12 Target
The graph shows that performance has continued to be no less than 99.5% in 2011.
What are the challenges we face?
• Quality of core assessments• Continue to reduce re-referrals • Ensuring a focus on outcomes• Workforce development and workload
management• Dealing with increasing numbers of child
protection plans and LAC – further £6 million in provisional budget for next two years
• Transforming services whilst maintaining an improvement trajectory
Where are we going next?
• Ofsted Action Plan – to tackle the identified areas for improvement
• Transformation programme (May 2011 – April 2013)– Whole service review – within an integrated context– Short term (Wave 1 projects underway)– New service operating model ready for consultation – October
2011:• MASH;• Locality approach;• Supported by specialist and county-wide functions
• Transfer of governance - Improvement Board to NSCB– Shadow arrangements from April 2011– Any outstanding actions from the Improvement Notice– Six monthly review of completed priorities
• Complete recruitment of new staff