Annual Report 2014-2015

CHOICE

Regional Health Network

2

Table of Contents

Who We Are ................................................................................................................................................................ 3

Board of Directors ....................................................................................................................................................... 4

Staff ............................................................................................................................................................................... 5

Achievements .............................................................................................................................................................. 6

Access to Baby & Child Dentistry ............................................................................................................................ 7

Cascade Pacific Action Alliance ................................................................................................................................ 8

Navigator ..................................................................................................................................................................... 9

Safety Net Council .................................................................................................................................................... 10

Regional Care Transitions ....................................................................................................................................... 10

Emergency Department Consistent Care ............................................................................................................. 10

Finance ....................................................................................................................................................................... 11

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CHOICE Regional Health Network is a nonprofit collaborative of health care leaders in a five-county region that in-

cludes Grays Harbor, Lewis, Mason, Pacific, and Thurston counties. The organization was founded in 1995 with the mis-

sion to improve community health in Central Western Washington through the collective planning and action of health

care leaders. The organization’s board of directors consists of CEO-level executives from hospitals, community health

centers, public health, and behavioral health agencies, and the region’s leading medical home. We have partnered for

years with the region’s health care providers, local governments, and a large number of social service organizations on a

wide range of community health improvement initiatives.

CHOICE works in three core program areas, which include:

1. improving access to care and consumer education;

2. care coordination and integration; and

3. health system planning and transformation.

A key strategy of CHOICE is to serve as a neutral convener to bring together leaders in our region to identify issues, de-

velop innovative solutions, and implement agreed-upon actions. CHOICE provides skilled facilitation and project man-

agement services to drive the work forward and keep projects on track, ensuring active engagement of stakeholders and

a focus on outcomes. CHOICE has two decades of experience leading successful community engagement and regional

health improvement efforts.

Who We Are

4

Paul Wilkinson, Chair Chief Operating Officer

Providence St. Peter Hospital

& Providence Centralia Hospital

Renée Jensen, Vice Chair Chief Executive Officer

Summit Pacific Medical Center

Joan Brewster, Treasurer Director

Grays Harbor County Public Health &

Social Services

Steven Clark, Secre tary Executive Director

Valley View Health Center

Tom Jensen, Past Chair Chief Executive Officer

Grays Harbor Community Hospital

Bob Campbell Interim Chief Executive Officer

Morton General Hospital

Medrice Coluccio Regional Chief Executive

Providence SW Washington Region &

Providence St. Peter Hospital

Erik Emaus, DO MMM Chief Executive

Providence Medical Group

Jim Geist Chief Executive Officer

Capital Medical Center

Mary Goelz Director

Pacific County Public Health &

Human Services

Carole Halsan Chief Executive Officer

Willapa Harbor Hospital

Kevin Haughton, MD Primary Care Section Chief

Providence Medical Group

Vicki Kirkpatrick Director

Mason County Public Health &

Human Services

Eric Moll Chief Executive Officer

Mason General Hospital & Family of Clinics

Douglas Spingelt Vice President, Operations

Sea Mar Community Health Centers

John Masterson Chief Executive Officer

Behavioral Health Resources

Seth Whitmer Chief Executive Officer

Morton General Hospital

Danette York Director

Lewis County Public Health &

Social Services

Board of Directors

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Jennifer Brackeen,

Program Manager

James Brackett,

IPA Program Coordinator

Winfried Danke,

Executive Director

Lindsey Erickson,

Outreach Specialist

Rebekah Finn,

Communications Specialist

Leslie Gowell,

EDCCP Program Manager

Sheila Hoopman,

Administrative Support

Specialist

Laura Johnson,

CPAA Program Specialist

Katherine Lechner,

CPAA Program Specialist

Katrin Palmer,

ABCD Program

Coordinator

Ivan Rodriguez,

Research & Data Analyst

Samantha Tatum,

Operations Manager

Libby Weisdepp,

Operations &

Communications Director

Staff

6

October 2014—March 2015

Navigator Network Lead for Second Open Enrollment Period

The Washington Health Benefit Exchange contracted CHOICE as a Lead Organization for a second year of health insur-

ance enrollment assistance services. Between October 1, 2013 and September 30, 2015, CHOICE’s seven-county network

of Navigators enrolled over 30,000 individuals into affordable health plans. (See page 9.)

January 2015 & July 2015

Accountable Community of Health Designation

CHOICE serves as the backbone organization for the Cascade Pacific Action Alliance (CPAA), which was designated as

one of two pilot Accountable Communities of Health by the Washington State Health Care Authority in January 2015.

As part of the pilot designation, the CPAA began a pilot project that identifies youth with behavioral health challenges,

and connects them with community-based interventions and treatment services. In July 2015, the CPAA was fully desig-

nated as an Accountable Community of Health and began its plans for long-term sustainability.

(See page 8.)

June 2015

Outreach for Prenatal Oral Health Begins

CHOICE’s Access to Baby and Child Dentistry (ABCD) program launched an outreach initiative to encourage pregnant

women to get dental care and treatment for themselves and their babies to foster preventative habits that will improve

their babies’ long-term health. (See page 7.)

Achievements

7

Access to Baby & Child Dentistry

In 2015, CHOICE increased ABCD outreach by launching a bi-

monthly e-newsletter that goes out to partners and providers

in both counties.

CHOICE staff conducted 73 outreach events for ABCD in 2015,

including library story times, where children learned about

how to brush their teeth. A total of 337 children were enrolled

in the program in 2015.

CHOICE administers the Lewis and Thurston County chap-

ter of this statewide program, which provides oral health

education and connection to dental providers for families

with children six and under who are enrolled in Washington

Apple Health (Medicaid). The goal is to encourage Apple

Health clients to make full use of the preventative care that

their insurance provides, while promoting healthy habits.

Enrollees Connected to a Dentist

8

CHOICE serves as the backbone organization for the Cascade

Pacific Action Alliance (CPAA), which was designated an Account-

able Community of Health in July 2015 by the Washington State

Health Care Authority. The Alliance is made up of a broad cross-

sector group of stakeholders from a seven-county region including

Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, and

Wahkiakum counties. The goal is to improve health in our communities through aligned action on a shared agenda of

regional priorities.

The CPAA began the Youth Behavioral Health Coordination Pilot Project in 2015, which aims to identify children with

behavioral health challenges (mental health and chemical dependency) as early as possible in both education and health

care settings, and connect at-risk youth with community-based interventions and treatment services. Four pilot elemen-

tary, middle, and high school sites were selected to implement the program. By decreasing the number of school-aged

youth with unmet behavioral and physical health needs through improved care coordination, this pilot project seeks to

increase school attendance and

academic achievement.

Cascade Pacific Action Alliance

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Since 2013, CHOICE has been one of ten regional Lead Organizations for the

Washington Health Benefit Exchange’s In-Person Assister (IPA)/Navigator

program. In 2015, CHOICE’s seven-county navigator network* enrolled over

5,000 eligible individuals into Qualified Health Plans and Washington Apple

Health (Medicaid) through Washington Healthplanfinder, an online market-

place, by providing in-person assistance to potential insurance clients. As a

result of enrolling residents in health insurance, the uninsured rate in the sev-

en-county region decreased significantly from 17% in 2013 to 9% in 2015.

Enrollments (beginning October 1, 2013) CHOICE’s Navigator

Network conducted

2,424 outreach events

in 2015, reaching

195,906 people.

Navigator

*CHOICE’s FY2015 Navigator Network

includes Clallam, Grays Harbor,

Jefferson, Lewis, Mason, Pacific, and

Thurston counties.

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Thurston County Safety Net Council

In 2015, CHOICE continued to bring together health care providers and community partners to support the health needs

of the county’s most vulnerable individuals. The Council serves as the Health Hub of the local Asset Building Coalition,

in an effort to better coordinate health and social services across sectors.

Regional Care Transitions

This project promotes a sustainable and coordinated approach to improving care transitions using patient-centered in-

terventions. In 2015, CHOICE held several shared learning sessions about post-acute transitions of care and medication

management in Grays Harbor, Lewis, Mason, Pacific, and Thurston counties.

Emergency Department Consistent Care

Working with area hospitals, CHOICE continued to reduce emergency department visits and costs through the Emer-

gency Department Consistent Care Program

(EDCCP) in 2015. CHOICE staff provided regional

data management and analysis, and facilitated

multi-disciplinary care teams to promote im-

proved care coordination for high utilizers of

emergency services. The program created 2,587

care guidelines for referred clients between 2010

and 2015, when the program was transitioned to

our hospital partners.

Referred to EDCCP by Calendar Year

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Finance

Revenue by Function, FY2015 Expenses by Function, FY2015

34%

24%

42%

33% 32%

35%

Improving community health in Central Western Washington through the collective

planning and action of health care leaders.

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