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Choosing a DesktopVirtualization (VDI) Partner
All the questions you didn't know whom toask… answered.
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AnuntaNOVEMBER 2012
Choosing a DesktopVirtualization (VDI) Partner
All the questions you didn't know whom toask… answered.
If you’re considering cloud based application delivery(read VDI & related avataars), you know what it cando for you but lets just make sure you know it all
Traditional vendors and their engagement models
About Anunta
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If you’re consideringadopting desktopvirtualization (VDI)
If you’re consideringadopting desktopvirtualization (VDI)
THE VDI ADVANTAGE…
Guaranteed availability >99% Consistent application performance with no brown-outs Reduced blended cost of application delivery Maximize resource utilization Reduce end-point power consumption by 85% Direct 50% reduction in cooling Reduced Carbon Footprint and contribute to Green IT Agenda
Computing
Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations
BusinessContinuity
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Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations
BusinessContinuity
Enables greater workforce mobility with options of work from home and access from anywhere Support for diverse range of end-points including tablets
Mobility ofResources
Control and responsibility for monitoring and problem solving shifts to a centralised NOC. Standardized desktop operating environment with real time updates to software, security etc.Data Security
A combination of process and technology can affect changes in as short as 30-40minutes which can have direct impact on business and brand recallRapid Scale
…DOES THE ADVANTAGE TRANSLATE INTO REALITY?
Why it happens Ideally speaking…A successful adaptation keeps the users atthe center of the design and looks atinfrastructure holistically
Works at POC stage but performance falters when scaled
Target ROIs not met
Ongoing management costs higher than anticipated – unable to get economies of scale
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An incremental approach to designelements
A successful adaptation keeps the users atthe center of the design and looks atinfrastructure holistically
Inadequate planning for changes ininformation flows and SOPs
The changed information flows affect allother ITIL processes and hence needs to beadequately planned
Continue use of a device centric approachto performance monitoring
Monitoring needs to move from devicethreshold monitoring to user experiencemonitoring
Get it Right. ChooseProviders carefully.Get it Right. ChooseProviders carefully.
WHO THEY ARE AND HOW THEY ENGAGE WITH YOU
Technology OEMs Hardware/Software?
Provide the hardwareand related SLAs
System Integrators Aggregator
Rope in hardware,software and
infrastructure partnerssetting broad SLAs for
network uptime
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System Integrators Aggregator
Rope in hardware,software and
infrastructure partnerssetting broad SLAs for
network uptime
Facility ManagementServices Vendors
DesktopSupport
Incident handling,break-fix
THE QUESTIONS LEFT UNANSWERED
Have I selected the rightproduct?
Have I got the best deal?
Will the technology scale?
Is the technologyeffectively supported?
TechnologyOEMs
Is the design scalable andflexible to cater to mycurrent and future needs?
Is this the most costefficient design?
Is it manageable ?
SystemIntegrators
Will my users expectationsbe met?
Will I be able to deliver therequired benefits to thebusiness consistently?
Will I be guaranteedoperational efficiencies?
DesktopVendors
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Have I selected the rightproduct?
Have I got the best deal?
Will the technology scale?
Is the technologyeffectively supported?
Is the design scalable andflexible to cater to mycurrent and future needs?
Is this the most costefficient design?
Is it manageable ?
Will my users expectationsbe met?
Will I be able to deliver therequired benefits to thebusiness consistently?
Will I be guaranteedoperational efficiencies?
FOOD FOR THOUGHT
None of the providers have incentive to see that youmeet your ROI or give you SLAs on end-user satisfaction
on a continuing basis.So the in-house IT team is left managing the new
technology.But does the in-house team have the skills to manage
the new virtualised environment?
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None of the providers have incentive to see that youmeet your ROI or give you SLAs on end-user satisfaction
on a continuing basis.So the in-house IT team is left managing the new
technology.But does the in-house team have the skills to manage
the new virtualised environment?
SO YOUR PERFECT PARTNER…
…should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broadlevel and can optimize network architecture with deterministic bandwidth requirements at amicro level (in a cloud environment).
…can MAP & SEGMENT USERS in order to architect/design the right mix of cloudtechnologies thus optimizing budgets rather than providing unnecessary all access passes orconversely providing low-end computing where more is needed.
…is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so youdon’t end up reinventing the wheel.
…can take all of the above (and the related multitude of vendors), MANAGE and MONITOR itEND-TO END via composite SLAs.
…will only make you PAY PER USE.
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…should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broadlevel and can optimize network architecture with deterministic bandwidth requirements at amicro level (in a cloud environment).
…can MAP & SEGMENT USERS in order to architect/design the right mix of cloudtechnologies thus optimizing budgets rather than providing unnecessary all access passes orconversely providing low-end computing where more is needed.
…is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so youdon’t end up reinventing the wheel.
…can take all of the above (and the related multitude of vendors), MANAGE and MONITOR itEND-TO END via composite SLAs.
…will only make you PAY PER USE.
OR AS GARTNER CALLS IT... CLOUD SERVICESBROKERAGE
A cloud services brokerage(CSB) is a service provider thatplays an intermediary role in
cloud computing.
CSB is a type of intermediationnecessary for widespread cloud
success in value chains.
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Consider a CSB when you needto consume cloud-based
business functionality and data,but lack the technology, skills or
desire to do so yourself. Alsowhen you want to shift IT costs
from capex to opex.
Although megavendors areoften innovative, small vendorsand startups typically introduceIT innovations into established
markets.
Source: Gartner reports
AND ORGANIZATIONS ARE TAKING HEED
According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011conducted across 3,700 enterprises across 35 different countries:
~65% of organizations said they depend quite a bit/ completely on third parties fortheir VDI deployment
50% said they’d choose a VAR
62% said they’d partner with an independent consultant
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According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011conducted across 3,700 enterprises across 35 different countries:
~65% of organizations said they depend quite a bit/ completely on third parties fortheir VDI deployment
50% said they’d choose a VAR
62% said they’d partner with an independent consultant
About AnuntaAbout Anunta
ANUNTA – A PROFILE
Anunta is a next generation IT services company that is focused on designing cloud-basedapplication delivery architectures and providing on-going management of this environment
In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloudservices brokerage (CSB), according to Gartner is a service provider that plays anintermediary role in cloud computing. CSB is primarily made up of three roles – aggregator,integrator and customizer – that are adopted by IT services providers, B2B providers andnew cloud specialists
Anunta takes complete ownership of the application delivery infrastructure from the point ofhosting to the point of consumption or usage and is therefore able to provide performanceguarantees on end-user experience
Anunta’s expertise and engagement model enables enterprises to introduce cloudtechnologies in the application delivery in a significantly de-risked manner
Anunta has deep domain experience of the virtualization technologies, devices,architectures and application delivery management processes having worked in thevirtualisation space since mid 2006
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Anunta is a next generation IT services company that is focused on designing cloud-basedapplication delivery architectures and providing on-going management of this environment
In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloudservices brokerage (CSB), according to Gartner is a service provider that plays anintermediary role in cloud computing. CSB is primarily made up of three roles – aggregator,integrator and customizer – that are adopted by IT services providers, B2B providers andnew cloud specialists
Anunta takes complete ownership of the application delivery infrastructure from the point ofhosting to the point of consumption or usage and is therefore able to provide performanceguarantees on end-user experience
Anunta’s expertise and engagement model enables enterprises to introduce cloudtechnologies in the application delivery in a significantly de-risked manner
Anunta has deep domain experience of the virtualization technologies, devices,architectures and application delivery management processes having worked in thevirtualisation space since mid 2006
ANUNTA’S APPLICATION DELIVERY & MANAGEMENTCAPABILITIES
End-points under management: 20,000
Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks
Spread across: US, UK, Philippines & India
Application environments designed & under management: Back-offices, Home Offices,Branch Environments (PoS) & Corporate offices
Applications under management:
• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook,Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes
• Security applications: Antivirus, HIPS, etc. (10000+ end-points)
• Enterprise applications: ERP, CRM, SCM, HRMS
• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE andSymposium, I-Leverage, NEURA OCR
Types of Platforms: JAVA, .NET
Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant
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End-points under management: 20,000
Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks
Spread across: US, UK, Philippines & India
Application environments designed & under management: Back-offices, Home Offices,Branch Environments (PoS) & Corporate offices
Applications under management:
• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook,Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes
• Security applications: Antivirus, HIPS, etc. (10000+ end-points)
• Enterprise applications: ERP, CRM, SCM, HRMS
• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE andSymposium, I-Leverage, NEURA OCR
Types of Platforms: JAVA, .NET
Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant
ANUNTA COMBINES CLOUD BENEFITS WITHMANAGEMENT EXPERTISE
CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
BUSINESS BENEFITS Improves Employee Productivity Lowers Cost of Application Delivery Lowers Cost of Incremental Growth Derisks Transformation
IT BENEFITS Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management
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CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
END-TO-END MANAGEMENT OF BOTHTRANFORMATION AND ON-GOING DELIVERY
IT BENEFITS Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management
USER BENEFITS Significantly improves Application Availability Anywhere, anytime, any device access Consistent Application Performance Reduces dependence on IT staff
ANUNTA CUSTOMIZES APPLICATION DELIVERY MODELSBASED ON END-USER PROFILES…
Fully Personalized Desktop Experience delivered from a private or a public cloud Suited to both knowledge & task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Hosted VirtualDesktop
Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Hosted SharedDesktops
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Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Hosted SharedDesktops
Shared Application Instance delivered from a private or a public cloud Best suited for applications with some client footprint In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
ApplicationVirtualization
Lowest TCO Best suited for thin applications with personalized device experience
Thin-clients
… AND USES A WIDE RANGE OF CLOUD TECHNOLOGIESIN ITS SOLUTION
Elements ofSystem Design Technology Pieces Used Products
SecurityAuthenticating, Authorising and Auditing Microsoft Active Directory, RADIUS, LDAPImage Management McAfee, Altris, Microsoft System CentreNetwork Topology Managers Checkpoint, CISCO
Desktop Hosting
Hosted Shared Desktops XenApp, XenServer, VMWare vSphere, Windows 2008 R2, HyperV etc
Hosted Virtual Desktop XenServer, VMWare vSphere, VM View, Citrix Zen Desktop,Microsoft RDP client
Thin Clients Wyse, HP etc
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Thin Clients Wyse, HP etcCompatibility Application Virtualisation VMWare ThinApp, Microsoft App-V, XenApp
ManagementManagement Servers VMWare vCentre, Citrix Management Console, Microsoft SCMMultifactor Authentication Portwise
Monitoring SNMP and Syslog based Monitoring tools IT 360, Syslog Servers, RDBMs, Citrix EdgeSight, HP Open View,eGInnovations, Open source Applications
Mobility Remote Gateways Citrix Secure Gateway, Portwise, CISCO RAS, Microsoft RASHelp/ Service Desk Web based tools Managed Engine Service Desk, Bespoke applications
Storage SAN, NAS, DAS NetAPP, EMC, DELL, FUJITSU, HPDatacenter
Infrastructure Blade Technology DELL, HP, CISCO
CONTACT US
Vrinda Walavalkar (Sr. Vice President – Marketing, India)[email protected]
Manvinder Sandhu (Vice President – Sales, India)[email protected]
Richard Marsden (Vice President – Sales, Europe)
INDIA - 91-22-6703-5783UK - 44-(0)-7557-973463
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Vrinda Walavalkar (Sr. Vice President – Marketing, India)[email protected]
Manvinder Sandhu (Vice President – Sales, India)[email protected]
Richard Marsden (Vice President – Sales, Europe)
INDIA - 91-22-6703-5783UK - 44-(0)-7557-973463
THANK YOU
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