Recruitment management 18Vacancy tracking 18Applicant management 18Candidate selection 19Interviews and appointments 19Letter writing 19Reporting/enquiries 19Document attachments 19Graphical analysis 19

Human resources 6Record complete demographic data 6Establishment and position control 6Absence and leave control 6Organisation charting 7Flexible remuneration modelling and forecasting 7Job evaluation 7Appraisal and development review 7Occupational health and safety 8Succession and career planning 8Diary reminders and email 8Report designer 8Letter writing and documents 8Imaging – photographs/documents 8Executive information/business intelligence reporting 9Management reports 9Correspondence attachments 9

Learning and development 16Needs analysis 16Course administration 16Course diaries 16Nominations and bookings 16Letter writing 16Skill and competence monitoring 17Graphical analysis 17Costing and budgets 17

Technology 22Operating in a client server environment 22Databases – the choice is yours 22Simple access for users 22Customisation. Tailoring chris21 to meetyour business requirements 23Extensive online help/user guide 23A security system that puts you in control 23Optimum audit efficiency 23Diary reminders and email 24Integration with office automation 24chris21 – a true open environment 24Executive reporting module 25Internet/intranet employee self service 25Managers approval and workflow 25

Other modules 26P11D reporting (UK only) 26Travel and subsistence/vehicles 26Expense payment and control 26Salary packaging 26Time and attendance 26Executive reporting 26Payroll bureau/outsourcing 27Web browser 27Employee self service 27Manager approvals/workflow 27

Company overview 2Frontier Software – serving your business better 3User training 3Ongoing maintenance and support 3Helpdesk 4Consulting 4Project management 4Payroll bureau/outsourcing 4Technical assistance 4System reviews and audits 4Data migration/conversion 5Solid foundation 5

Payroll management 10Backpay 10Leavers 10Interfaces to general ledger and job costing 10Deductions/allowances/earnings/benefits 10On-line/Individual pay re-calculation 10Supplementary pay 11Payslips – printed or by email 11Pay frequencies 11Autopay 11Net to gross 11

Contents

Report designer 20Pre-payment/advance pay 11Pay adjustments 11Hours worked 11Pay rates/pay scales 12Payslip messages 12Pension/superannuation 12Absence and leave management 12Taxation and social security 13Statutory reports 13Pay history and year-to-date 13Overtime 13Report designer 13Loans and repayment 13Commission and expenses 14Electronic interfaces to banks 14Payroll reports 14Termination calculation 14Rostering and time interpretation 14Award interpretation module 15SSP/SMP 15Payroll bureau/outsourcing 15Hardware outsourcing 15Software outsourcing 15Staff outsourcing 15

Your notes 28

Other modulespage 26

Learning anddevelopmentpage 16

Report designerpage 20

Recruitmentmanagementpage 18

Payroll managementpage 10

Technology page 22

Company overview page 2

Humanresourcespage 6

Your notes page 28

2

Effective human resource management isincreasingly recognised as being critical for thesuccess of companies worldwide. Today, theelements embodied by human resourcemanagement are complex, encompassing ahuge range of specialist areas such aspersonnel administration, payroll, recruitment,training, staff development, health and safety,skills development, vacancy management,expense control and workforce planning.

Small wonder a flexible and responsivesoftware system is essential to manage theplethora of tasks necessary for effectivehuman resource management.

Beginning in Melbourne, Australia, in 1983followed by the opening of offices in New Zealand and the UK in 1991, followed bySingapore in 2003.

In 2003, Frontier Software acquired twocompanies. The first being Mainway, anestablished payroll bureau based inNottingham UK. The second acquisition beingGoodwood, a HR software organisation basedin Walsall UK.

Frontier Software has developed one of themost successful solutions for human resourcemanagement anywhere in the world. Named chris21 (Complete Human ResourceInformation System), this software has beeninstalled in major corporations throughoutAustralia, New Zealand, United Kingdom,Europe, Singapore and other areas.

This is a significant achievement for thecompany which now boasts over onethousand clients and over two hundred andfifty employees worldwide. The organisationshows strong growth, utilising its profits tocontinue product development, performanceand service thus providing users with superiorcustomer satisfaction.

The international success of chris21is based onboth technical excellence and the capability ofthe software to evolve to meet the changingrequirements of clients. This widely acceptedclient/server product operates on the world’sleading computer environments — WindowsXP, Windows 2000 and UNIX, thus providingan enterprise-wide local and wide areanetwork topology with Internet/intranetcapability.

chris21 is a modular yet integrated softwaresolution based on the concept of entering dataonce, that allows constant enquiries of itsunlimited online history. User ad-hoc queries,customisation tools, seamless integration withMicrosoft Office and other products areincluded. This integration ensures that chris21

provides the ultimate in flexibility andfunctionality.

Company overview

Founded on commitment, built on quality. Since 1983, Frontier Software has established a proud track record ofsuccess in facilitating effective human resource management

Company servicesFrontier Software — serving yourbusiness betterSupplying excellent software is only half of theFrontier Software service.

Frontier delivers at all stages of the project.

Frontier Software provides you with the bestvalue and service through our ongoingsupport. We have an unequalled reputation forproviding a superior level of support. Whetherat installation, implementation, postimplementation reviews or on a day-to-daybasis, Frontier Software delivers the supportyou demand.

User trainingFrontier Software offer a comprehensivetraining programme for all types of users.

Implementation training is normally deliveredat your site and takes place over a number ofsessions. These sessions ensure that users aretotally conversant with chris21.

“We tailor your implementation programme tomeet your requirements.”

Inhouse training sessions are available for newstaff or to bring existing staff up-to-date withthe new features available in chris21.Remember, chris21 is being constantlyreviewed and enhanced for your benefit.

Our training consultants can also work withyou to develop training programmes specific toyour needs. This form of training is particularlysuited to ‘remote’ users, specialist work-groupsand for managers so that they know howchris21 can satisfy management needs.

Standard training courses are regularlyscheduled at our offices. These courses arecost effective for one or two attendees fromthe same organisation. The other benefits ofour scheduled training courses are that thetraining is broad based and that ideas can beshared with similar users from otherorganisations. To help with ‘at the office’training, comprehensive documentation isprovided with each training session.

Ongoing maintenance and support“Frontier Software is using the internet tocommunicate with clients so that informationis received quickly and efficiently.”

User support is essential and Frontier Softwareprovides a first class service (users tell us so).The hot line provides answers and all callsare logged for analysis and subsequent user group discussion.

“Wherever you are, help is just a telephone call away.”

Software upgrades include legislative changes,general enhancements and new technicalfeatures and are forwarded directly to you as apart of your annual maintenance agreement.

Frontier Software also supplies you with acomprehensive online help facility andassociated documentation covering:• User reference guide• Topic notes• Training notes

Frontier Software and chris21 provide abusiness solution that harmonises with yourcompany’s business practices makinginformation easily accessible across anorganisation-wide network.

A virtual human resource office is now areality with internet/intranet technology.

The design of chris21 allows organisations topurchase functions that match budgets andbusiness needs. Modules cover the diverserequirements of human resource and payrollmanagement for any type of organisation.

Available modules include:• Human Resource administration• Payroll management• Learning and development• Recruitment administration• Travel and subsistence• Expense payment and control• Employee self service• Manager approval and workflow• Award interpretation• Ad-hoc report designing• Executive reporting

…and many others

Frontier Software is at the forefront oftechnology, ensuring chris21 is alwaysproviding you with the latest marketrequirements. chris21 is regularly updated withclient enhancements developed as a result ofuser group meetings, as well as statutoryobligations. The strategic direction of FrontierSoftware is dictated by user needs across theworld wide business use of this successfulhuman resource and payroll solution.

“Users are always kept up to date and thesupport agreement provides free softwareupgrades along with a first class support service.”

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Company overview

HelpdeskThe helpdesk is a fundamental part of ourbusiness. After all, client satisfaction is our No. 1 priority. The helpdesk is your one-stop-shop for any queries. You are not charged forsupport calls: access to the helpdesk is part of your maintenance agreement and ourhelpdesk will solve your problems, quickly and effectively.

ConsultingIn addition to providing training and helpdesksupport, our consultants can assist withimplementation, conversions, specification ofnew requirements, site reviews and even coverfor short-term staff absences. In short, anytask that requires an understanding of human resource or payroll management can be undertaken by Frontier Software.

Project managementA successful implementation requires aprofessionally managed project. While somecompanies prefer their own projectmanagement, just as many are unable to sparethe resources for this important task. Frontiercan put a plan together that shows you whatneeds to be done, by whom. Our experience isvital to your success. With the experience ofhundreds of successful implementations weknow exactly what is required. We know whatworks and what does not. And importantly weput together realistic plans that let youcomplete your implementation on time, withinbudget and with minimum disruption to yourorganisation and to your employees.

Payroll bureau/outsourcingFrontier Software operate a wide range ofoutsourcing services to satisfy anorganisations business needs. The Service LevelAgreements can range from traditional bureauarrangements to a fully managed service. Thisservice compliments use of chris21 as aninhouse product. Like the product, this serviceis flexible to meet your business needs.

Technical assistanceMany organisations today have few staffavailable to assist with technical matters.While contracting out as and when required, iscost effective, it sometimes means thattechnical staff are not always available.

chris21 is simple to install, easy to upgrade,simple to maintain and therefore requires aminimum of technical support. But if you needany help, we’ll be there.

System reviews and auditsWhen you commit to chris21, you invest in itsfunctionality and its advanced technology. In ashort period chris21 will become an essentialdaily management tool.

To ensure that your organisation receivesmaximum benefit from your investment, ourconsultants can work in partnership with youin comprehensive system reviews and audits.At the conclusion of each project, they willproduce a comprehensive report for yourreview and action.

Frontier consultants also work with internal/external auditors and non-chris21 users, toassist them to retrieve, understand and analysechris21 information.

Data migration/conversionFrontier Software offer a wide variety ofconversion facilities. Data from legacy systemscan be easily migrated into chris21. A simpleprocedure without re-keying data.

Solid foundationA solid foundation provides success and theFrontier Software commitment to productfunctionality, service and user understandingproduces a quality product.

Success has been based upon a number offactors and our key attributes are:• Product commitment

— look at product release contents• Compliance with specific country

legislative requirements • We listen to our users

— users receive requested enhancements atno extra cost

• Complete user satisfaction— our user surveys tell us so

• Reliable and robust software— over 20 years in the HR software industry

• First class helpdesk support— wherever you are, we are there to help

• Ease of use with product flexibility— extensive online help, click the icon anddocumentation appears

• Professional training and projectmanagement— successful implementation providescredibility

• Continued user-led enhancements at noextra cost— regular user groups lead development

• Incorporation of technological changes— client/server design

• Open database access— users can get at the data easily and quickly

• Users can perform customisation— your business needs are met

• Company strength — profitable company

• Frontier Software constantly invests inresearch and development— after development, quality assurancefollows and a quality product is producedchris21 benefits your organisation byreducing administrative costs andproducing management information in amost cost-effective manner

• Proven Technology— Frontier Software uses software toolsthat are reliable and proven in todays everchanging technical environment.Human Resource and Payroll is a missioncritical system

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Record complete demographic dataWith chris21, a comprehensive database isalready established but you can tailor theproduct to suit your organisation’s uniquerequirements and this is accomplished by theeasy to use online design tool set. The databasehas been designed to store, enquire and reporton complete history of all employees:

Key features include:• Career history, previous employment• Addresses • Skills and competences• Disciplinary warnings• Grievances• Equal opportunity reporting• Company issues• Appraisals and performance management• Diaries, reminders and notes• Professional associations• Dependents• Education/qualifications• Licenses/certificates• Training history

…and others

“User customisation’ gives you the freedom to enhance product functionality and can be performed by a user to suit individual requirements.”

Establishment and position controlKeeping track of the positions within anorganisation is normally a demanding andtime-consuming task but with chris21 youhave online access to the details of everyposition in your organisation, subject tosecurity access of course. This gives youcomplete control over your organisation’sstructure.

Key features include:• Position descriptions• Position establishment• Skills and competences• Department budgets• Establishment and budget reports• Graphical organisation charts • Vacancy reports• Occupancy reports• Multi positions (contracts)

“Organisation change’ is implemented withease, reducing administrative effort.”

Absence and leave controlAccurate leave management and the ability torecord and analyse any absence is afundamental component of the chris21

absence module.

All rules relating to absences are held in userdefined tables and this implies that yourbusiness rules can easily be amended. Paymentrules, entitlement rules and statutory rules areamended/viewed whenever required.

Human resources

chris21 Personnel Administration helps maintain extensiveHuman Resource information vital to managing your mostvaluable resource

If your organisation structure changes— chris21 is there to help

Changes can be made anytime,anywhere

Features of absence and leave controlincluding graphical displays are:• Any type of absence, eg holidays, sickness,

long service, study, jury service, parentalleave etc

• Different, and any number of, entitlementrules can be specified

• Unlimited history is automaticallymaintained

• Sickness monitoring• Immediate graphs and sickness patterns

can easily be displayed• Up to the minute and future

entitlement/accrual balances• Automatic employee leave entitlements

are calculated• Warning messages when leave exceeds

entitlement• Leave can be entered in advance• Adjustments can be made at any time• Time off in lieu can be maintained at

any time• Leave planner and leave liability reports

Organisation charting“When the structure changes, the chartreflects the current status.”

Staff appointments and transfers are alsoamended with a chart. Flexibility does not juststop there. With chris21, users can determinewhat is presented in the graphical chart andobtain a complete or partial companystructure. An easy to use and effectiveorganisation management chart is produced in minutes.

Flexible remuneration modellingand forecastingchris21 gives you total control over anorganisations highest cost. Forecasting andplanning proposed increases (or decreases)across the organisation or selected employeegroups is an instant facility.

Key features include:• Unlimited salary and benefit history• Future dated increases• Automatic processing of increments• Salary review reports• Ad-hoc enquiries, with immediate

spreadsheet analysis• Award/grade/spinal points

Job evaluation moduleThe successful evaluation and analysis ofpositions and employees is vital to maintainremuneration in line with market conditions.

This module supports a range of industrystandard systems and users can define theirown criteria.

Of course flexibility is a key to success andevaluation criteria can be applied to employeeposition evaluations.

Appraisal and development reviewIn addition, chris21 gives you access tovaluable performance appraisal functions. You can easily track employee appraisalhistories, make detailed appraisal entries andeven schedule the next appraisal dategenerating at the same time diary remindersor email messages.

Automatic screen scrolling allows the user tomaintain needs analysis as a result of anappraisal. This is useful for a ‘follow up’development review with immediate diaryreminders generated as required.

Automatic letter production is a reality

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Occupational health and safetyTracking, prevention and analysis of accidentsare imperative from a company and employeeperspective. Now you can easily monitor allaspects of health and safety with chris21.

Other facilities include:• Tracking costs incurred as a result

of accidents• Reporting on investigation details

and incident patterns• online history of any rehabilitation

that occurs

Medical details allow you to maintain acomprehensive record of health assessmentsby capturing data for:• Physical examinations for pre-employment• Tests such as audiometry and vision

Succession and career planningchris21 career planning facility allows you toplan and develop career paths based onemployees’ career goals, linking career movesto the organisation’s structure. Ad-hoc queries help identify suitable candidates forcareer progression.

Key features are:• Possible succession paths within your

organisation• Short and long term career goals• Priority levels and time periods for

career plans

Diary reminders and emailGenerating email messages for distributionacross the enterprise becomes a highly efficientmethod of employee communication and diarymessages automatically appear in yourpersonalised diary.

The diary reminder facility helps you to planchanges within your human resource system.

• You can access a pop-up window to createa reminder field each time you make achange in the chris21 system

• You can offset messages to appearautomatically on screen at a pre-determined date, eg a reminder can beprogrammed to appear on screen beforesalary changes are to be made

• chris21 interfaces to any SMTP compliant email system

“Diary messages can be created within anymodule of chris21.”

Report designer“Can I have a facility to create reports/querieswithout extensive learning?”

Yes, flexible, simple, efficient and complete —chris21 ad-hoc report designer ensures youcan always create a professionally presented,comprehensive report of any data on yoursystem and you do not need to be a computerwhiz to do it. Data can be passed seamlesslyinto Word/ExcelTM.

Letter writing and documents“Immediate letter production is achieved by aclick of the icon.”

Letters and documents are created in WordTM

and users define data that is to be merged, itis a very easy process.

Imaging — photographs/documentschris21 offers you the latest in image support,optimising security and providing an effectivemanagement tool. Photographs of staff can beviewed from any part of the system and anynumber of documents can be scanned, createdand attached to an employee’s record.

Human resources

Unlimited health records aremaintained

Absence records are easy tounderstand

Executive information/businessintelligence reportingchris21 allows third party products to providegraphical analysis by simple point and clickprocesses. Examples include WebFocus, Crystal,Impromptu, Business Objects and others.

These business intelligence tools provide fullgraphics, drill down, slice and dice capabilityand analysis of your data in whatever shape orform you require. Business reports areexcellent for presentations to board meetingsor to senior management.

In addition, Frontier Software supply anExecutive Reporting module with a widevariety of pre-written reports and graphicaldisplays.

Management reports

As you would expect from any human resourceinformation system, chris21 includes a widevariety of standard management reports tomeet the majority of your organisation’sreporting requirements. They satisfy statutoryreporting requirements too. All these standardreports are complemented by our ad-hocreport designer. Using the powerful reportdesigner you’ll get reports on any informationheld in chris21 in the format you require. Notonly is the report designer powerful, it is easyto use and provides unlimited extraction,analysis and reporting on your HumanResource data.

Examples of standard reports are:• Turnover reports• Age analysis• Service analysis• Terminations• New starters• Transfers• Profile report• Leave planner• Labour costs• Salary review• Leave liability• Budget reports• Headcount reports• Remuneration reports• Department lists• Establishment reports• Organisation structures• Absence analysis• Attendance reports

Correspondence attachmentsHuman resource departments receive a greatdeal of incoming correspondence; when theserelate to an employee they can easily beattached to an employee record. chris21 — aneffective tool for human resourceadministration.

Screens are designed to beinformative, clear and concise

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Put the payroll specialist to work for you.chris21 ensures your employees are paidaccurately and on time whilst efficientlymanaging the complexity of ever changingconditions of employment; chris21 easilyhandles the most complex requirements of pay production.

Backpay“The pain of manual calculations is removed.”

chris21 automatically calculates retrospectiveincreases (and decreases) in salaries/wages andallowances to your employees, whilstmaintaining the original cost coding and a fullhistory of the recalculations.

Leavers“No more searching for historical data, it isthere online.”

When an employee leaves the company, detailsare not lost. Pay can be made up to the leavingdate and if overtime/commission payments areto be made after the leaving date, chris21 canbe used to make the payment.

chris21 automatically complies with statutoryrequirements for post termination payments.

Interfaces to general ledger and job costing

“With chris21 you can have a completeinterface to your accounting system.”

Over 60 general ledger interfaces already existin chris21. Other general ledger packagesaccept our standard ASCII file. Great flexibilitywhen you need it.

You can also extract data from chris21 timesheets into job costing and creditor systems; infact into any system that accepts ASCII files.

Deductions/allowances/earnings/benefitsWith chris21, there is no limit to the number ofdeductions, pension/superannuation schemes,allowances and benefits. chris21 maintains afull online history of changes for eachemployee and global changes reduce payrollworkload.

Some key features include:• Automatic reduction of deduction balances• Deduction priority• Percentage or specific amount

contributions• Court orders• Pro rata calculations

And when additional earnings/deductions arerequired, they are simple to add.

Online/individual pay re-calculationOften after a pay has been calculated there arelast minute changes. With chris21 you do nothave to re-run the entire pay. You can re-calculate the individual pay and thencontinue with processing as normal. Ideal foronline checking.

recruitment managementPayroll management

Full functionality, statutory compliance, statutory softwareupgrades, ease of use with full documentation are ourcompany standards. chris21 passes with flying colours

chris21 keeps a complete history of allpayroll entries

Changes can be made anytime,anywhere

Supplementary payIf you need to make payments to employeesoutside a normal pay run, you have severalchoices with chris21. Process the employee in aseparate pay run. Make the payment off-lineand record the payment details in chris21.Either way, chris21 updates year-to-date totals,creates accounting entries and providesreconciliation reports. Balanced general ledgerentries are always created.

Payslips — printed or by emailchris21 has a number of standard payslipsfrom which to choose, with the user specifyingwhat can be displayed, eg holiday balances,messages and annual salary are all user-selectable. Payslip history is provided anddetails can be viewed at any time. Payslips canalso be sent by email to any group ofemployees, it is simply your choice.

Pay frequencieschris21 caters for a range of pay frequencies —so you can choose whatever interval orintervals best suit your organisation’s payrollrequirements ie weekly, fortnightly, monthlyor bi-monthly, four weekly, four/five weekly or quarterly.

AutopayIf your employees receive the same pay eachpay period, then use the autopay feature ofchris21. It saves you the time and trouble ofentering timecards for ordinary hours. Withautopay, all you need to do is run the pay — a press button pay run.

Net to grossIf a net payment is to be made then chris21 willgross up the value according to statutory rules.

Hours worked“Timesheet from keyed input, rosters, importedor internet driven.”

To make life easier and to facilitate the mostefficient means of entering time sheets, chris21

has a number of alternatives for you. Ourconsultants will work with you to determinewhich method of timecard input is mostappropriate for you.

If your organisation uses electronic timeclocks, chris21 offers a time and attendanceinterface to capture time records. You avoidthe double-handling of information andchris21 saves your company time and money.

Of course, time sheets could be entered via theinternet/intranet and then immediately passedinto chris21.

Pre-payment/advance paychris21 allows you to process advancepayments for employees as a result of atermination or holiday. chris21 automaticallycalculates and deducts tax for the advance payperiod using standard taxation logic.Deductions and allowances can be pro-ratedor made in full — you choose.

Pay adjustmentsIn addition to base pay, overtime andallowances, chris21 has a simple method formaking one-off payments or deductions.

Adjustments such as backpay are createdautomatically when retrospective salary orallowance changes are entered. Other one-offadjustments are entered as they occur. chris21

even lets you easily make bulk adjustmentsand you can even import spreadsheetcalculations into chris21, without re-keying.

Instant spreadsheet analysis usingdata from chris21

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Pay rates/pay scales“Any number of pay rates can beaccommodated — no restriction applies.”

Pay rates are the basis of any payroll system.Within chris21 rates are user-defined and ahistory of changes is maintained, created byglobal changes or by individual amendments.

• Wage rates are table controlled • Unlimited wage rates can be kept• Wage rate history• Global updates of wage rates can be made• Scale points• Incremental reporting

Payslip messages“Employee communication underpins asuccessful organisation and the payslip is one method.”

Messages can be included on payslips and themessage can be made specific to an employee,a group of employees, or to those beingprocessed within the pay run. Technologyalways provides an opportunity to change abusiness process.

Pension/superannuationchris21 allows an employee to belong to anynumber of pension/superannuation funds andevery fund is user-defined.

The system provides:• An unlimited number of funds• Calculation of employee and employer

contributions• Year-to-date and fund-to-date totals• AVCs. Additional Voluntary Contribution• Offsets and ceilings• Contracted out money purchase scheme• Specific amounts and/or percentage values• Electronic interfaces to scheme providers

Absence and leave managementchris21 absence and leave management allowsaccurate and effective leave management. Youhave all the information you need online, soyou are always in control.

Since chris21 absence and leave managementfeature is fully integrated, both the personneland the payroll departments can maintainleave data. For efficiency and accuracy —chris21 is the common sense solution.

Key features include:• Automatic sick payments• Automatic maternity payments• Full pay/half pay calculations• Up-to-the-minute display of entitlement

and accrual balances on screen — now andin the future

• Unlimited leave histories for all employees• Automatic calculation and update of

employee leave entitlements• Manual adjustments to balances at

any time• Any number of leave types (annual,

sickness, long service, study, maternity)• An unlimited number of leave rules• Accounting entries for leave liability• Warnings if leave exceeds entitlement

accrued• Holiday and sickness analysis

The power and flexibility of chris21 is reflectedin the use of tables — users define the rules ofentitlement and payment rules. Perhaps thecompany requires different account numbersto be used for different types of absences —with chris21 this is not a problem.

Graphical displays enhance results and chris21

offers facilities for identifying sicknesspatterns (or other leave types) in a widevariety of graphical displays.

recruitment managementPayroll management

Reporting is simple and easy toperform

Reports can be run at anytime andcomplete history is available

Taxation and social securityTaxation tables holding the Inland Revenue ratesare maintained within the Inland Revenue table.

chris21 holds tables to meet these statutoryrequirements. A fundamental aspect of theannual maintenance agreement is to providefacilities to automatically update these tables on time.

Statutory reportschris21 provides facilities to produce allstatutory reports either in printed format,magnetic media or electronically.

Pay history and year-to-date“Immediate access to historical data saves timeand money.”

Two aspects of payroll processing that requireconstant reference are pay history and year-to-date data.

chris21 allows easy access to thisinformation:• Unlimited online pay history is kept.

Details for every pay run for everyemployee are available

• Pay history can be archived as required• Year-to-date totals are maintained for all

payroll components• Accumulations for every pay component

are maintained. These cover:— Last pay— Month-to-date— Year-to-date— Alternate year-to-date

“Previous year-to-date data is available online, thus reducing query time.”

OvertimeIn most organisations the need to payovertime arises occasionally, if not constantly.

chris21 facilitates the payment of overtimein a number of ways:• Any number of time factors for overtime

are available eg normal time, time and ahalf, double time, double time and a half,etc. All are user definable

• Report designer requests providemanagement with necessary controllinginformation, eg overtime by department

• chris21 automatically generates thenecessary accounting data

• Back pay calculations can be performed onhistorical data

Report designer“Any number of training reports can beproduced at any time.”

“Can I have a facility to create reports/querieswithout extensive learning?”

Yes, flexible, simple, efficient and complete —the ad-hoc report writer ensures you canalways create a professionally presented,comprehensive report of any data on yoursystem. And you do not need to be acomputer whiz to do it. Data can be passedseamlessly into Word/ExcelTM.

Loans and repaymentEmployee loans can be set-up and chris21 willautomatically reduce outstanding balances asinstallments are deducted from an employeespay. Naturally complete history is available atany time and when an employee leaves,resultant balances are there to be seen.

Absence patterns are easy to identify

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Commission and expenseschris21 allows any number of expense items tobe reimbursed to an employee. The allowancereference table is used to state whether theexpense is taxable or non-taxable.

Electronic interfaces to banksAs you would expect, interfaces exist to banks,building societies, credit unions via theappropriate formatted seamless interface.

Payroll reportsWith so much vital payroll information held inchris21, accurate and readable reports are a keycomponent of this module.

With over 100 payroll reports available, reportsexist that satisfy the diverse needs of yourusers. Payroll, finance, managers, audit,external agencies will all find that the chris21

reports give them exactly the information theyrequire, when they need it.

• Pay details (Gross to net)• Overtime analysis• Ledger reports• Accounting analysis• Deduction analysis• Sickness payments• Pension/superannuation fund schedules• Year end reconciliation• Costing reports• Payslips• Statutory payments• Bank deposits

Termination calculation*Processing and calculating terminationpayments is simple with the chris21

comprehensive termination module. Once youhave defined the rules used for calculatingtermination payments all you need to do isenter a termination date and run thetermination process.

Key features include:• Automatic calculation and payment

of outstanding leave entitlements and accruals

• What if analysis and modelling oftermination entitlements withoutcommitment to termination

• online termination calculation for individuals

• Calculation of termination entitlements for groups of employees

* This module is not available in the UK

Rostering and time interpretationMany organisations have rosters that requiredifferent rates of pay depending on the shift,day type, time-of-day etc. The roster facility inchris21 records all this information. Once anemployee is attached to a roster, time sheetsare automatically created without the need tophysically enter any time sheets. This savestime and allows you to concentrate on other tasks.

Key features include:• An unlimited number of roster cycles• Unlimited pay rates can be kept• Unlimited employee roster history

is maintained

Payroll management

Changes can be made anytime,anywhere

Letter production with automaticmerging of data from chris21 is simple

Award interpretation modulechris21 automatic award interpretation or timebooking module gives you direct on screentime sheet entry. Employees can work asmembers of teams and daily time bookingrecords are generated according to the roster.Rosters can have multiple shifts, andallowances and payment rates can reflect shift payment rules.

SSP/SMP*UK statutory legislation covers the payment ofboth statutory sick pay and statutorymaternity pay. chris21 can create theappropriate payments; in addition it willautomatically create occupational sickpayments and occupational maternitypayments.

* This function only applies in the UK.

Payroll bureau/outsourcing

Frontier Software offers a unique, full rangeof outsourcing services. We can tailor aservice to suit your requirements while stillallowing you direct access to your dataregardless of whether it is payroll or humanresource data.

Outsourcing can comprise hardware, softwareand labour.

Hardware outsourcingFrontier Software can supply and maintain thehardware plus logistics and technical expertiseassociated with a mission critical solution.Additionally, Frontier Software performs thebackup and recovery procedures to ensurethere is minimal down time and no delays.

Software outsourcingBeing state of the art thin client server, chris21

allows you to have online direct access to thesystem. We will provide the facilities andflexibility of an inhouse solution without theneed for the client to maintain the softwareand legislative requirements.

Staff outsourcingFrontier Software have a vast pool ofexperienced staff to provide you a cost-effective solution. Frontier Software bears the cost of recruitment, training, salariesand overheads so that you can concentrate on your own core business, thereby allowingyou to devote the resources to profitgenerating areas.

We cover the broad spectrum of payroll types from Government and ‘white collar’environments through to the most complexhealth and transport agreements.

Frontier Software is happy to tailor a service to your requirements, providing you with a real-time, online, outsourced solution with our ‘inhouse’, ‘online’ advantages.

“The best of both worlds.” Training reports can be processed atanytime

Learning and development

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chris21 contains powerful, easy to usefunctions that follow the process of yourtraining administration process. Software thatenables these tasks to be accomplished withoutdifficulties is essential and chris21, usingWindows techniques, allows this to happen onscreen every time. From course registration,delegate confirmation, nominations andattendee history chris21 for Training is theanswer. Historical components of chris21

provide departmental managers and trainingdepartments with information to plan currentand future training requirements andassociated budget forecasts.

Needs analysisGenerally, needs analysis flows from appraisalswhich can be logged and analysed to formulatean employee’s training plan. The user definedtables for competences and course definitionsare also an essential ingredient. Groups ofemployees, selected by need, can then beallocated a suitable course.

Course administrationCourse details covering course providers,location, costs, equipment needed andcompetences to be acquired are all elements ofthis core function. A simple click will display allcourses (internal and external) logged onto thedatabase. Training officers can then plancourses and sessions according to business requirements.

Course diariesCourse sessions can be held at any time and acomplete diary of courses, current andhistorical, internal/external are displayed onscreen. Subsequent sessions can be allocatedat any time and the use of diaries and/or email facilities prompts for action.

Nominations and bookingsEmployees can be nominated for courseapproval prior to being booked and the easyconfirmation screen updates an employee’straining record. For organisations not usingthis formal process, then an alternative coursebooking facility is available providing a clearpath for course administration.

Letter writing‘Immediate letter production is achieved by aclick of the icon.’

chris21 creates letters immediately byextracting and merging data into your WordTM.Not only is it ideal for a ‘one off’ but thefacility is used to generate letters for selectedgroups of people.

Human Resource departments generate lettersso why not create a history of the actual letterwith instant retrieval. chris21 allows the taskto be performed with ease.

Investment in learning will ultimately improve profitability,therefore, it is imperative to train employees throughout their career history. chris21 is the ideal training administratorand manager

Training history is available atanytime

Skill and competence monitoringEmployees attend courses to enhance theirskills and therefore enable organisations toachieve better business practices. chris21 forTraining automatically updates an employee’scompetency/skill set based upon user definedrules. chris21 is able to inform users aboutthose employees who require further training.The diary features which prompt the user forfurther action where skill/competencymismatch occurs will mean a more efficientand well trained workforce.

Graphical analysis‘Analysis of data is enhanced with a picture.’

Yes, graphics enhance presentation and it iseasy to transfer data into spreadsheets such asMicrosoft ExcelTM. Why not select a group ofemployees and graph the sickness pattern. Not difficult to achieve. Enhanced graphicalanalysis can be obtained by using the businessintelligence module.

Costing and budgetsAn essential aspect when setting budgets isknowing where, when, how and what wasspent on training. chris21 for Training providesanswers. Costs are user defined and uponattendance all costs can be logged andcharged to the applicable departmenttherefore giving management feedback ontraining expenditure.

Course registration letters easeadministration

Reports can be run at any time andcomplete history is available any time

Recruitment management

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Candidate selection: Hiring the correct personis essential to maximise company profitability.chris21 contains powerful, easy to usefunctions that follow the workflow of yourbusy recruitment process. Software thatenables these tasks to be accomplished withoutdifficulties is essential and chris21 usingWindows techniques allows this to happen onscreen every time. From applicant search, letterproduction, graphical analysis and finallyhiring, with automatic transfer to the employeedatabase makes chris21 for Recruitment theperfect solution.

Vacancy trackingIdentifying vacancies with subsequent peopleselection is the foundation of chris21.

Vacancies are identified and entered into thevacancy log. Grades, department details, userdefined categories are immediately displayedand the visual on screen history identifiescurrent and historical vacancies.

Imagine knowing how much the recruitmentcampaign costs; chris21 delivers thisimmediately and users can identify the best fitadvertising campaign.

Management reports complete the workflow ofvacancy management along with who and howmany applicants applied, and all associated costs.

Applicant managementchris21 tracks external candidates and existingemployees by a simple click of the mouse.

The easy to understand screens are used toenter biographic data — from linguistic skillsto previous work history. All data can then beused for candidate selection.

Registering basic information to send outinformation packs is just one of the manybenefits of chris21.

To complement the various stages of hiringan applicant, chris21 has an extensive arrayof information sets, namely:• Base information — name/address• Vacancy applied for• References• Term/work address• Skills and competences• Education data• Prior work history• Health and medical events• Photographs

Increasing efficiency and quick easy access to both applicantand vacancy databases are fundamental to any recruitmentactivity. Frontier Software provides the correct tool

Candidate selectionThe powerful and easy to use ad-hoc queryfacility enables even the novice user toextract data and display results on screen.Selections are applied identifying applicantsto be processed for the next stage. Naturallyselections can be fine tuned by the user at any time.

chris21 workflow processes are then used anda total summary of diary events aremaintained after every action.

Diary events are user defined in pop upwindows. Typically these would include:• Application acknowledgements• Rejection letters sent• References checked• Confirming interview time• Sent for medical• Acceptance letter

Interviews and appointmentsInterviews are arranged at any time andchris21 helps manage the interviewer’sschedule. Dates and times are displayed andthe easy to view schedule report/enquiry helpsplan future activities. Regardless of whetherthe successful applicant is from outside thecompany or from within, chris21 maintains acomplete history. Once a suitable applicant isfound, then data can be transferredautomatically into the employee database.

chris21 saves time, eliminating dataduplication.

Letter writingAt all stages of the recruitment process, lettersare needed and the benefits of chris21 allowsbulk or single letters to be sent. chris21

provides an interface to Microsoft WordTM, andit is a simple case of point, click and select thedata. Naturally a status history of letters sent isprovided, regardless of whether it is a singleletter or letters to many applicants.

Reporting/enquiriesAt any time, enquiries can be made by usingthe easy to use report designer.

Ethnic monitoring, advertising campaigns,vacancy costing etc are all achievable withminimal effort.

Document attachmentsAt any stage of the recruitment process,photographs can be scanned and passeddirectly into the applicant database. Originalletters can also be scanned and retrievedwithin your chosen word processor.

Graphical analysisPowerful graphical analysis can be performedsimply and with ease.

Just think, pie charts, bar charts, line graphs,recruitment costs by vacancy, ethnic analysisby age, gender analysis and many others canbe performed at the touch of a button.Products that clients use include ExcelTM andLotus 123TM.

chris21 allows your choice of graphical toolsand executive information systems to performtime comparative analysis. Drill downtechniques are used to identify strengths andweaknesses of the recruitment campaign.

Graphical displays of data via Excel(or equivalent) are easy to produce

This recruitment module allows youto record all applications indefinitely

Offer letters are now easy to produce,data being automatically extractedfrom chris21

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Yes, flexible, simple, efficient and complete —chris21 report designer ensures you can alwayscreate a professionally presented,comprehensive report of any data on yoursystem and you do not need to be a computerwhiz to do it.

You can search your database and produce theselected data in a report layout of your choice.And you can interface these reports with themajority of graphic, spreadsheet or wordprocessing packages.

Building a report is as simple as answering thefollowing questions:

“What details do I want? How do I selectemployees? How do I want them sorted? Howdo I want them presented?”

All chris21 data items are stored in the datadictionary and can be viewed in a pop-upwindow or selected from the screen on whichthey appear. Point your cursor at the item youwant to appear in the report and click! Thereare no boundaries to the number and types ofreports you can create.

You can attach frequently used ad-hoc reportsto a menu so they look like standard reports —an ideal way to get managers to run their ownreports.

You can also perform mathematical and logicaloperations on data fields and embed theresults in your reports.

You can view reports online, print themimmediately or store them for printing at alater time and even send the results via email.

Letter writing to a select group of employees iscompleted immediately with the power ofchris21 report writer.

“Can I use other report writers?”

Yes, any tried and tested ODBC (Open DataBase Connectivity) compliant software can beused against the database eg IQ, Crystal,WebFocus and Forest and Trees. Theappropriate drivers are available from FrontierSoftware. Again, our commitment to users isto provide a solution.

Security is an extremely important aspect andthe chris21 report writer uses chris21 securityto control what data segments can beaccessed.

Another important aspect is the ease by whichdata can be transferred into office productssuch as Microsoft Word/ExcelTM. This is aseamless task just point and click.

Once a report has been created it can bereused with or without changing the criteria —another time saver.

Report designer

“Can I have a facility to create reports/queries withoutextensive learning?”

Industry standards are used throughout chris21 to help users navigate around thesystem. Menu configurations based upon user preferences are simple to create andchange. The ability to open a number of windows at the same time provides userswith more information. Navigation is not limited to menu bars; menu trees arealso an option; again it is your choice.

chris21 is a flexible system and you, the user have screen customisation facilities.Small things like creating user preferences; menu structures; and even changingthe appearance of the screen. Screen customisation will allow you to add newfields; remove data fields; all of this performed to make administration an easytask. chris21 is controlled by security that ensures that only specific users haveaccess to screen customisation.

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Technology becomes increasingly critical to theperformance and competitive edge ofcompanies and Frontier Software is constantlyenhancing chris21 to take advantage of thelatest technology so that you can work smarter.

Operating in a client serverenvironmentThe progressive solution.

“Enterprise scale mission critical applicationsrequire three-tier architecture, in which the userinterface resides on the desktop, applicationlogic resides on one or more application and/ordatabase servers, and database access is locatedon the database server.” Open System Review, July ‘98.

Frontier three-tier client/server application leadsthe way in functionality, and the scalability ofchris21 delivers maximum efficiency andflexibility. Now, the load of running softwareapplications on your system can be sharedacross three components, providing greaterreliability, speed and performance. Data transferas well as the application itself can run from theapplication server, freeing your client PC to runthe graphical user interface and interact withthe user.

And the new powerful client/server applicationallows you to access chris21 via the internet.So, all your staff can access chris21 no matterhow distant your regional offices. The designof chris21 provides high performance across acompany-wide area network.

Frontier Software three-tier client/serverarchitecture increases reliability, performanceand speed over restricted speedcommunication lines.

Databases — the choice is yourschris21 gives you the freedom to choose adatabase that meets your strategic direction.

Options are:• VISION• VISION with ODBC• SQL Server• ORACLE

In addition you can change databases at anytime by using our seamless conversion process.

Simple access for userschris21 graphical user interface written inDelphi is designed around an environment thatis already familiar to you. chris21 complementsyour existing business applications withfamiliar features such as menus, pop-upwindows, scroll bars and icons to help youlearn the system faster and to makenavigation around chris21 a breeze.

Technology

Proven technology underpins the design platform of chris21.Scalability, open database and a client/server environment arethe standards

Customisation. Tailoring chris21 tomeet your business requirements“I want a screen that…”

With chris21 you can have one. You have theflexibility to customise chris21 to suit your own requirements.

• Change field, screen or menu labels tocorrespond with existing terminologywithin your organisation

• Create new screens, fields or menus to suityour unique needs

• Add fields to existing screens• Hide fields that are not immediately

required

Extensive online help/user guidechris21 includes a comprehensive context-sensitive online help function. You can modifyhelp or create your own help information toreflect your own business procedures.Additionally, chris21 boasts a comprehensiveonline user guide so day-to-day questionslike... How do I...? Where do I...? can beanswered immediately and effortlessly.

A security system that puts you in control“Security of data is the cornerstone of your database.”

chris21 provides a comprehensive, flexiblesecurity system. You control and monitoraccess to your database. You controlindividual, departmental and organisationalaccess to screens, reports and data.

You can also limit user access to specifiedareas in your organisation. For example, a salesmanager may have access only to sales staffinformation. Users can see on screen andreport through the ad-hoc report writer onlydetails to which they have access. And you canmanage security for hundreds of users byapplying simple security profiles.

chris21 also detects and records unauthorisedattempts to access the system andunauthorised attempts to access screens andreports within the system. You can view thesecurity log online or produce a report of thesecurity log for detailed inspection. Securityviolations are also reported.

Optimum audit efficiency“A security system is only as good as the audittrail it leaves behind.”

It is imperative that you have a record of allchanges made to your database. Every field inthe system can be audited giving you totalcontrol over the integrity of your data. If arecord is added or deleted, or if fields within arecord are altered, chris21 saves details of thechange to an audit file.

The audit report gives you a before and afterimage of your data so auditors can see exactlywhat changes have been made. You canproduce a full audit report from the audit fileor narrow your search for details of changes.You can report on changes by a user, report onchanges to a file, report on changes to anemployee, report on changes within a daterange, or combine reporting criteria.

And you can feel secure in knowing that theaudit component of chris21 satisfies allauditing requirements.

Many windows can be opened at thesame time

chris21 — an open database thatfollows your IT strategy

Data can be exported into anygraphical facility eg Excel

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chris21 — a true open environmentchris21 operates with standard operatingsystems across a wide variety of hardwaremanufacturers. A major benefit of chris21

enables organisations to move from onehardware/operating system to another withoutchanging software. chris21 is a proven 32 bitproduct for open system portability.

chris21 thin client is available for MicrosoftWindows 2000 XP or later. It is also compatiblewith Citrix and Windows Terminal Server.chris21 Business Rules Engines operate onMicrosoft Windows 2000 or later servers,HP9000 HP/UX, Sun SPARC/Solaris, IBMRS/6000 AIX, HP Tru 64 UNIX, Red Hat Linux(Intel).

Data can be stored in Oracle or Microsoft SQLServer databases or as VISION indexed files(with or without ODBC drivers). chris21 isscalable and open.

recruitment managementTechnology

Diary reminders and emailThe diary reminder system helps you planchanges within your human resource andpayroll system.

• You can access a pop-up window tocreate a reminder field each time youmake a change to the chris21 system

• You can offset messages to appearautomatically on screen at a pre-determined date, for example, areminder can be programmed to appearon screen before salary changes are to be made

• You can even export your messages to otherapplications such as Microsoft Outlook orany SMTP compliant email systems

Integration with office automationIt is very easy to extract data and updatespreadsheets directly or indirectly to producegraphical presentation. The mail merge facilityof Microsoft (Word), Lotus (WordPro/AmiPro)and Corel (WordPerfect) are used to produceletters eg salary reviews, recruitmentinterviews and course registration details.With chris21 the task of data extraction andselection is a breeze thus reducingadministrative time.

Interfaces to any SMTP compliantemail systems exist

Executive reporting moduleThis executive reporting module providesspecific reports and graphical output.

chris21 can also be accessed by businessintelligence reporting tools such as CognosPowerplay, WebFocus, Impromptu andBusiness Objects, when ODBC compliantdatabases are installed. Drill down, slice anddice, taking a look at your data from chris21 inany shape or form you require is a reality thusproviding business intelligence for managers. Aseparate product brochure is available.

Internet/intranet employee self serviceWith the explosion of corporate networks andhuge interest in the internet, Frontier Softwarehas taken advantage of this technology.chris21 users can access the database via theinternet and intranet by using browsertechnology. Employee self service is a realityand the database (updated in real time) can beaccessed anywhere. This module will allowaddress changes, vacancy requests, bankchanges, training requisitions and much moreto be accomplished from web browsers eitherfrom the office or at home.

“Companies must look at technology toprovide business benefit.”

Managers approval and workflowApproval processes are included with themanagers approval module with electronicforms available for Internet Explorer/NetscapeNavigator browsers. Automatic email messagesare created to ease the approval process. Aseparate product brochure is available.

Diary events within chris21 invoke an email

Upgrading chris21is a straightforwardprocess

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P11D reporting (UK)This module has been designed to meet UKstatutory reporting relating to benefits andappropriate expenses. Data is printed in anapproved format and can also be sentelectronically to the Inland Revenue.

Travel and subsistence/vehiclesThis module allows mileage payments to becalculated and automatically paid within thepayroll system. The rules for payment arecovered by legislation according to vehicletype, miles travelled etc. Vehicle details aremaintained within this function and unlimitedhistory is available.

Expense payment and controlExpenses can be paid within payroll but thismodule provides a facility to pay expensesanytime. Accounting entries are created andbank transfer facilities exist for these nontaxable employee expenses.

Payments are sent direct to the employeesbank account and general ledger entries arecreated automatically.

recruitment managementOther modules

Frontier Software facilitates business efficiency by designingnew modules. In discussion with users and industry expertsthese additional modules deliver business benefit

Salary packagingCompanies with varying salary packaging orflexible methods will find this moduleattractive. Varying allowances/benefits can bechosen to determine an employees overallsalary package.

Time and attendanceInterfaces from a variety of time clock systemsare available and payments can be createddirectly into chris21 from this importeddatafile.

Executive reporting This reporting module is in addition to the ad-hoc report writer. A suite of managementreports with online drill down facilities provebeneficial to any organisation.

Many statutory forms (or substitute)can be automatically produced

Payroll bureau/outsourcingFrontier Software offers chris21 as an inhousesolution or as a product to be used for itsimportant outsourcing service.

The range of services:• Bureau• Partial outsourcing• Fully managed service

Naturally like all aspects of Frontier Softwareservices, partnership becomes a keyword. We ask you what type of service is best foryour business and this can also includehardware.

Regardless of the selected option you will receive:• Access to your human resource database• Immediate ad-hoc queries• Unlimited history• Interfaces to the general ledger

The high performance client/server designallows you to have distributed access for bothinput and enquiry to your database eventhough the services of Frontier Software arebeing used.

A separate product brochure is available.

Web browser

Employee self serviceThis browser based module provides thefacility for an employee to self serve. By usingpasswords an employee can changeappropriate records eg address changes, bankdetails and also make enquiries to thedatabase. Examples of this are: leave balances,payslip history, training courses attended andvacancy applications. A complete audit log ismaintained when data changes are made andthe database is updated real time.

Manager approvals/workflowManager approvals occur directly fromemployee’s making changes. This workflowprocess will dynamically create emails andupdate the database once a managers’approval has been given. Examples of theseprocesses are leave applications, time sheets,expense forms.

Frontier Software are constantly working withclients to ensure that business processesutilising approvals form part of this important module.

A separate product brochure is available.

Employee self service providesempowerment

Self service increases business benefit

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Visit our website

www.frontiersoftware.com

“ Commitment to customer serviceis our number-one priority”Michael Howard – Founder, Frontier Software

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