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1

CIGI-IPSOSGLOBALSURVEYONINTERNETSECURITY

ANDTRUST

Report3:HacktivismAPRIL14,2016

©2016Ipsos. Allrightsreserved.Contains Ipsos'Confidential andProprietary informationandmaynotbedisclosedorreproduced without theprior written consent ofIpsos.

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Methodology

§ ThissurveywasconductedbyIpsosonbehalfoftheCentreforInternationalGovernanceInnovation (“CIGI”)betweenNovember20andDecember4,2015.

§ Thesurveywasconductedin24countries—Australia, Brazil,Canada,China,Egypt,France,Germany,GreatBritain,HongKong, India,Indonesia, Italy,Japan,Kenya,Mexico,Nigeria,Pakistan,Poland,SouthAfrica,SouthKorea,Sweden,Tunisia,TurkeyandtheUnitedStates—andinvolved24,143Internetusers.

§ Twentyofthecountriesutilized theIpsos Internetpanelsystemwhiletheotherfour (Kenya,Nigeria,PakistanandTunisia)wereconductedbyIpsos Computer-aidedTelephone Interviewing (CATI)facilitiesineachofthosecountries.

§ IntheUSandCanadarespondentswereaged18-64,and16-64inallothercountries.

§ Approximately1000+individualsweresurveyed ineachcountryandareweightedtomatchtheonlinepopulation ineachcountry surveyed.TheprecisionofIpsosonlinepollsiscalculatedusingacredibilityinterval.Inthiscase,apollof1,000isaccurateto+/- 3.5percentagepoints.ForthosesurveysconductedbyCATI,themarginoferroraccuracyis+/-3.1.

BRIC= Brazil,Russia,India,ChinaAPAC= AsiaPacificLATAM= LatinAmerica

3

35%

77%62%

52%54%

34%36%

53%29%28%27%

22%26%

22%32%

15%27%

20%17%23%

17%14%

9%17%

12%

31%

16%17%

24%19%

39%37%

19%42%44%

42%42%37%

40%29%

45%32%

36%38%32%

37%35%

38%28%

32%

66%

94%79%

76%73%73%73%71%71%71%

69%64%63%62%61%60%59%

56%55%55%54%

49%47%

45%44%

Total

PakistanTunisiaEgypt

NigeriaChinaIndiaKenya

HongKongIndonesia

UnitedStatesGreatBritain

MexicoAustralia

BrazilSweden

SouthAfricaCanadaPolandTurkeyItaly

JapanSouthKorea

FranceGermany

Stronglyagree Somewhatagree TotalAgree

Q8.Whenitcomestoexposingtheconfidential information ofvariousgroups,doyouagreeordisagreewiththefollowing: [Hacktivistgroupsarebreakingthelawandshouldbestopped]Base:AllRespondents Total(n=24,143)

Twothirds(66%)think‘hacktivists’arebreakingthelawandshouldbestopped

4

21%

43%23%20%21%18%22%

38%34%

14%13%15%13%14%14%14%20%

11%10%11%9%

28%17%

7%3%

37%

27%44%47%44%47%42%

26%29%

48%48%44%46%44%43%43%33%

42%44%41%43%

21%31%

39%22%

58%

70%67%67%

65%65%64%63%63%62%62%

59%59%58%57%57%

53%53%53%

52%51%

49%48%

46%25%

Total

KenyaMexico

SouthAfricaIndia

PolandTurkeyNigeria

PakistanFrance

GermanyAustralia

ChinaCanada

IndonesiaUnitedStates

BrazilSweden

SouthKoreaItaly

GreatBritainTunisiaEgypt

HongKongJapan

Stronglyagree Somewhatagree TotalAgree

Q8.Whenitcomestoexposingtheconfidential information ofvariousgroups,doyouagreeordisagreewiththefollowing: [Hacktivistgroupsplayanimportant roleinholdingpeopleaccountable] Base:AllRespondents Total(n=24,143)

Amajorityagrees(58%)‘hacktivist’groupsplayanimportantroleinholdingpeopleaccountable

5

26%

54%57%

43%28%

23%39%38%

18%16%17%19%21%

16%15%20%

12%20%

12%17%16%

11%12%10%

5%

30%

26%18%

29%38%

42%24%26%

37%37%37%36%32%

38%35%30%

35%26%

34%27%27%

32%25%26%

30%

56%

80%75%

72%67%65%

63%63%

55%54%54%54%

53%53%

50%50%

47%46%46%

44%43%43%

37%36%35%

Total

PakistanTunisiaEgyptIndia

IndonesiaKenyaNigeria

GreatBritainAustralia

ChinaUnitedStates

MexicoHongKong

PolandTurkey

SwedenSouthAfrica

ItalyBrazil

CanadaJapanFrance

GermanySouthKorea

Stronglyagree Somewhatagree TotalAgree

Q8.Whenitcomestoexposingtheconfidential information ofvariousgroups,doyouagreeordisagreewiththefollowing: [Hacktivistgroupsareanuisanceandprovide norealvalue]Base:AllRespondents Total(n=24,143)

Amajority(56%)alsothinks‘hacktivists’areanuisanceandprovidenorealvalue

6

18%

25%13%

22%19%

35%14%

22%14%

21%15%

11%14%16%

32%12%13%12%9%

21%11%

26%5%

14%5%

34%

41%51%

40%43%

24%45%34%

42%34%

40%43%40%38%

21%41%39%40%

38%26%

34%17%

35%24%

26%

52%

65%64%

63%62%

59%59%

56%56%56%55%54%54%54%53%53%52%52%

48%47%

45%43%

41%38%

31%

Total

IndiaIndonesia

SouthAfricaPolandKenya

GermanyTurkey

AustraliaBrazil

MexicoSouthKorea

SwedenUnitedStates

NigeriaCanadaChinaItaly

GreatBritainPakistanFranceTunisia

HongKongEgyptJapan

Stronglyagree Somewhatagree TotalAgree

Q8.Whenitcomestoexposingtheconfidential information ofvariousgroups,doyouagreeordisagreewiththefollowing: [Ifnobodyelsewill keepsomeoneaccountable, hacktivistgroups shouldstepinanddothejob]Base:AllRespondents Total(n=24,143)

Half(52%)think‘hacktivists’groupsshouldstepinwhennooneelsewillholdsomeoneaccountable

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13%

29%29%

10%17%

13%15%14%11%10%10%8%8%15%

10%10%9%11%

5%12%12%15%

6%4%3%

30%

26%24%

43%35%

37%35%35%38%39%39%

39%37%

31%35%34%35%30%

33%24%22%18%

27%21%20%

43%

55%53%53%52%

50%50%49%49%49%49%

47%45%45%45%44%43%

41%38%

36%34%33%33%

25%23%

Total

KenyaNigeria

GermanyIndia

SouthAfricaTurkeyMexicoPolandItaly

IndonesiaSouthKorea

AustraliaBrazilFrance

SwedenCanada

UnitedStatesGreatBritain

EgyptPakistanTunisiaChinaJapan

HongKong

Stronglyagree Somewhatagree TotalAgree

Q8.Whenitcomestoexposingtheconfidential information ofvariousgroups,doyouagreeordisagreewiththefollowing: [I haveapositiveviewofHacktivistgroups] Base:AllRespondents Total(n=24,143)

Overfourinten(43%)haveapositiveviewof“hacktivist”groups

8

31%

27%

26%

29%

28%

22%

35%

39%

39%

37%

35%

35%

66%

66%

66%

65%

63%

57%

Criminalorganizations

Foreigngovernments

Largecompanies

Yourgovernment(s)

Thepolice

Internetusers

Veryimportant Somewhatimportant TotalImportance

Hacktivistsareleastlikelytobeseenasplayinganimportantroleinkeepinginternetusersaccountable,aslightlymoreimportantroleinkeepingcriminalorganizationsandgovernmentsaccountable

GlobalTotal

Q9.Towhatextentdo"hacktivists"playanimportant roleornot inkeepingthefollowing accountable: [Thepolice]Base:AllRespondents Total(n=24,143)

9

29%

38%55%

37%28%

42%39%

25%50%

25%26%29%

21%19%23%

33%18%16%

30%14%14%11%16%15%

22%

37%

42%24%

41%50%

34%36%

48%21%

44%40%37%

45%47%42%

31%47%48%

30%44%42%

42%36%36%21%

65%

80%78%78%78%

77%75%

73%71%

69%67%66%66%66%65%65%65%64%

60%58%

55%53%52%50%

44%

Total

IndiaKenya

MexicoIndonesia

TurkeySouthAfricaHongKong

NigeriaUnitedStates

ChinaPakistan

SouthKoreaGermanyAustralia

BrazilCanadaFranceEgypt

GreatBritainJapanItaly

PolandSwedenTunisia

Veryimportant Somewhatimportant TotalImportance

Q9.Towhatextentdo"hacktivists"playanimportant roleornot inkeepingthefollowing accountable: [Yourgovernment(s)]Base:AllRespondents Total(n=24,143)

Twothirds(65%)think“hacktivists”playanimportantroleinkeepingtheirowngovernment(s)accountable

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29%

35%

33%

25%

21%

38%

17%

15%

37%

36%

38%

44%

46%

28%

45%

42%

65%

71%

70%

69%

67%

66%

62%

57%

Total

LATAM

BRIC

APAC

NorthAmerica

MiddleEast/Africa

G-8Countries

Europe

Veryimportant Somewhatimportant TotalImportance

Q9.Towhatextentdo"hacktivists"playanimportant roleornot inkeepingthefollowing accountable: [Yourgovernment(s)]Base:AllRespondents Total(n=24,143)

G-8countriesandEuropeareleastlikelytothink“hacktivists”playanimportantroleinkeepingtheirowngovernment(s)accountable

11 ©2015Ipsos.

Contacts

FenHampsonCIGIDistinguishedFellowDirectoroftheGlobalSecurity&PoliticsProgramCentreforInternationalGovernanceInnovation

fhampson@cigionline.org

+15198852444ext.7201

DarrellBrickerCEOIpsosGlobalPublicAffairs

Darrell.Bricker@ipsos.com

+14163242001