cignex datamatics webinar-knowledge management portal solution-ver26-sept'13
DESCRIPTION
Knowledge Management Portal Solution is playing an important role by acting as a central repository for managing the business documents, internal and external user access level management, claims management where objectives are to improve productivity, deliver quick and efficient results, improve security levels for both internal and external access, workflows for document tagging and processing, and much more.TRANSCRIPT
Knowledge Management Portal Solution Powered by Alfresco & YUI for Insurance Sector
Date: Sept 26, 2013
Melissa Meinert, MarketingAlfresco
Aadit Majmudar, Alfresco ConsultantMadhuram Yadav, Sr. Exec. MarketingCIGNEX Datamatics
CIGNEX Datamatics Confidential www.cignex.com
Agenda
• Introduction – Knowledge Management Portal
– Importance of IT in Knowledge Management
– Types of Knowledge Management Portal Solutions
• Case Study
• Integration of Alfresco & YUI
• Demo
• Q & A
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What is Knowledge Management?
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What is Knowledge Management?
• Strategy to – Identify– Create– Represent – Distribute the knowledge of
organization
• Outlook– Techno-centric– Organizational– Ecological
• Key Link– Document management– Decision support system– Computer supported
collaborative work
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Create Value
Share Structural
Capital
Create Human Capital
FacilitateRelational
Capital
CIGNEX Datamatics Confidential www.cignex.com
Types of Knowledge
• Explicit Knowledge– Owned solely by the
organization– Articulated in formal
language and records and transmitted among individuals
– Easy to articulate, communicate and store, its content is codified
• Tacit Knowledge– Invisible part of
organizational knowledge– Difficult to articulate,
communicate and store– Includes organizational
culture, experience, feelings, confidence, relationships and in fact drives the organization
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Importance of IT in Knowledge Management
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Internal Forces
• Workforce• Competition
External Forces
• Globalization• Free Market• Philosophy
Advances in ICT
• New Communication Strategy
• New Technologies
Knowledge• Principle• Organization• Enterprise
IT as Strategic Resource
Competitive Factors
Innovative DevelopmentStrategic Mechanism
Technology Factors
Changes in ratio of IT price/performanceConnectivitySoftware Improvement
IT Keeps Organization and Individual Connected With Knowledge
CIGNEX Datamatics Confidential www.cignex.com
Types of Knowledge Management Solution
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Types of Knowledge Management Solution
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Expert System Groupware Document Management
Simulation SystemDatabase ManagementDecision Support
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Features - Knowledge Management Solution
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Knowledge Base Plug n Play Model Workflows & Rules
Collaborative SpaceAlerts & NotificationsReports & Dashboards
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Benefits - Knowledge Management Solution
• Improves Productivity• Collaboration• Enables Better Decisions• Better Quality of Data• More Shared Knowledge• Identifying Experts• Search - Documents & Records
• Bandwidth• Email Trafficking• Time in Meetings• Phone Calls• Operating Costs• Response Time• Redundant Efforts
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Knowledge Management Ecosystem - Insurance Sector
Example
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Typical Insurance Ecosystem
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Type of Insurance
Travel Property Pet Mortgage Life Health
Credit Automobile General Liability Casualty Title
System A System B System C System N
Various Records & Documents
Users: Internal , External, System Administrators, Legal, Marketing, Sales, Accounts…
CIGNEX Datamatics Confidential www.cignex.com
Why Yahoo User Interface(YUI)?
• YUI is great at– Modular architecture – Extensive API – Comprehensive set of tools– Open for all uses
• YUI is a – Free– Open Source JavaScript – CSS library
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Open Source JavaScript Library for Building Rich Interactive Web Applications
DeveloperTools
CoreInfrastructure
Rich Community
WidgetsOpen Source Utilities
* Data from YUIlibrary Website
CIGNEX Datamatics Confidential www.cignex.com
Why Alfresco?
• Alfresco is great at– Workflows– Collaboration management– Version control– Document management– Handling large objects
through open protocols (FTP / WebDAV, CIFS)
• Alfresco is – Built on Open Source
Standards– Enterprise Mobile & Cloud-
ready solution
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* Data from Alfresco Website
180 countriesWorldwide
Adoption
10,000+Docs/Day
Open Source Enterprise Content
Management Platform
3000Companies
100,000+Users
100,000,000+Documents & Files
Secure & FlexibleContent Platform
MobileEngagement
The open platform forbusiness-critical content management and
collaboration
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Advantages: Alfresco & YUI Integration
• Enterprise Open Source with Open Standards
• Growing Community of Users and Developers
• Integration Flexibility
• OOTB Functionality
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Case Study
Alfresco based Knowledge Management Portalfor an Insurance Company
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Alfresco based Knowledge Management Portal
• Challenge– Low productivity
• Lack of central repository • No notification
– High manual operations• No workflow • Unable to share content
– Low security• High vulnerability risks • No secured management
• Solution– All in one portal solution for
• DCM• Collaboration• Social share features
– Increase in productivity• Advanced search for
documents
– Security
– Cost reduction across licenses, maintenance & support
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How to Integrate?
&
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Demo
Alfresco & YUI Integrated Knowledge Management Portal Solution
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Demo Walkthrough
• Dashboard & Dashlets
• Uploading Documents
• Workflow Capabilities
• Alerts
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About CIGNEX Datamatics
A subsidiary of Datamatics Global Services Limited
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What Does CIGNEX Datamatics Do?
Since 2000, delivering Open Source
solutions for the enterprise through
adoption and integration to:
• Address business goals
• Increase business velocity
• Lower the cost of doing business
• Reduce TCO
• Gain competitive advantage
PortalSolutions Content
Solutions
Big Data AnalyticsSolutions
400+ Open Source Solutions
450+ Open SourceExperts
200+ Open SourceIntegrations
12+ Books on Open Source
5000+ Community Contributions
Offices : America | India | UK | Europe | Singapore | Australia22
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Where We Can Help You
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SOLUTIONS
Managed Cloud Services Develop • Deploy • Manage
VAR/Annual Product Subscription Liferay • Alfresco • Cloudera Hadoop • MongoDB
Extended Development Center Center of Excellence
UI • Development • Integration • Customization • Migration • Testing • Training • Support (24*7)
User eXperience Platform
Portals Liferay, Drupal, JBoss,
ZK, HTML5,
MuleSoft
• Intranet • Extranet• EAI• SOA
• Social
Collaboration• Big Data Portal• Mobile Portal
Enterprise Content Management
ContentAlfresco, Adobe CQ,
Drupal, Magento,
JBoss, Moodle, Ephesoft,
Liferay
• WCM• DM• RM• CMS• DAM
• e-Commerce• e-Learning• ERP• Imaging Solutions
SERVICESMaking Data Work
Big Data Analytics
Hadoop Ecosystem,
MongoDB, Neo4j, Pentaho,
Talend, Solr, Jaspersoft
• Data Integration
• Information Delivery
• Data Analysis
• Enterprise Search
Enterprise Mobility Strategy • Mobile UX • App Development • MEAP/MDM
CIGNEX Datamatics Confidential www.cignex.com
Alfresco Expertise at CIGNEX Datamatics
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Brief Snapshot
Team Size : 50+ Projects : 80+
• Alfresco Platinum Partner (US) & Gold Partner (RoW)
• 2010 - Alfresco Partner of the Year Award
• 2008 - Best North American implementation of the
year
• 2007 - WCM implementation of the year
• Authored 5 Alfresco Books
• Community Contributions
• Conduct Alfresco trainings worldwide
• Developed Accelerators & frameworks
• Toolkit: Migration from Documentum
• Contract Management Solution
• Smart Document Processing Solution
• RAPIDO – Content Management & Publishing
Alfresco APAC Partner of the Year, 2010
Alfresco North America Partner of the Year, 2010
CIGNEX Datamatics Confidential www.cignex.com 25
Alfresco Implementations
Industry
Healthcare High Tech Telecom, Media,Entertainment
BFSIEducation Government Travel &
Hospitality
Document Management
Record Management
Enterprise Collaboration
Content IntegrationAnd Services
Integrations
Applications
Solutions
DM, WCM, DAM, RMPortals, Workflow, RAPIDO, Contract Management System, Smart Document Processing
Legacy &Proprietary Applications
CIGNEX Datamatics Confidential www.cignex.com
Free Assessment Offer
• This assessment enables companies to maximize existing IT assets and build a roadmap of the vetted Open Source technology options to: – Reduce software costs up-to 70%– Help generate opportunities for growth and service
• The FREE Assessment Offer Includes:– Situation Analysis– Gap Analysis– Recommendations/Roadmap
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For more information, please visit: www.cignex.com/freeassessmentor contact us at [email protected]
For any questions please contact : [email protected]
Thank You. Any Questions ?
Making Open Source Work