cim bootcamp – what can analytics do for me?

62
Marketing you can measure TM What can Analytics do for me? increasing revenue, visitors and ROI for our clients UP CIM Digital Marketing Bootcamp

Upload: coast-digital

Post on 08-May-2015

381 views

Category:

Business


0 download

DESCRIPTION

This slide deck gives practical hands on advice on how to use Google Analytics more effectively to those with a basic understanding of how the tool works.

TRANSCRIPT

Page 1: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What can Analytics do for me?

increasing revenue,

visitors and ROI for our

clients

UP

CIM Digital Marketing Bootcamp

Page 2: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 3: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 4: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What are you measuring?

Page 5: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Get the data right: Setup your account properly

Page 6: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Goals will let you track desired actions on the site via a dedicated completion page

Page 7: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

URL needs to change

Page 8: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Events are essentially things that happen in page that aren’t a page view

Extra code is needed: See Event Tracking Guide

What can they track? Email links Forms that don’t have separate thank you pagesOutbound linksVideo clicks (play, pause etc)

…Almost anything. You can then use these as goals

Event tracking

Page 9: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Ecommerce tracking lets you track revenue and sales

Code needed to implement:Google Ecommerce Tracking

If you use adwords – make sure you link your accounts (you do this from inside adwords)

Page 10: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 11: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

The basics

Page 12: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Hey… don’t forget:

Basic reports

Who?

Where?

What?

How?

Page 13: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Date range

Chart Selector

Raw data

Data options

Chart controls

Data types

Tasks

Page 14: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Basic reports

90Reports as standard…

Page 15: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What can Analytics do for me?

Page 16: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What’s my most popular content?

Where does my best traffic come from?

What languages should I support?

How can I measure offline activity?

How can I measure Brand/Non-brand split of search traffic?

Do I need a mobile site?

How can I see where users drop out of my checkout?

What else?

Page 17: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Get Connected!

Page 18: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What’s my most popular content?

Page 19: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 20: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Where does my best traffic come from?

Page 21: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Use this to change the report to focus on success

Page 22: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 23: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Use filters to tidy your numbers

Page 24: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 25: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What languages should I support?

Page 26: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 27: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Look at performance (goals/ecommerce) and compare to UK to show

lost opportunity

Page 28: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

How can I measure offline activity?

Page 29: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Link to the tool

Google URL Builder

Use this tool to tag any link you put out in:

EmailsPress releasesPrint adsTV campaignsAnything else you put a URL on!

Page 30: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Google URL Builder

Page 31: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Google URL Builder

www.coastdigital.co.uk/cim

Page 32: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

How can I measure Brand & Non-Brand Natural Traffic?

Page 33: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 34: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 35: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Use Secondary dimension to cross

reference data

Page 36: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 37: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Do I need a mobile site?

Page 38: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Use these buttons to move away from ugly

tables!

Page 39: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Change this to success metrics

(goals or ecommerce)

Page 40: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Export to Excel

Page 41: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 42: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

How can I see where users drop out of my checkout?

Page 43: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 44: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 45: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What else?

Page 46: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

What can’t Google Analytics tell me?*

*Out of the box…

Page 47: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Quality of leads / Leads to sales

Who (i.e. which person/company) is using my website?

What about conversion over the Phone?

Page 48: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

There’s got to be an easier way to get all the data I need in one place…

Page 49: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Page 50: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Get your data the way you

want it

Add filtersChoose

your metrics

Choose your data type

Page 51: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Press “Add to Dashboard”

Page 52: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

New widget will appear on your

dashboard

You can edit the appearance of your data by

clicking here

Page 53: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Don’t re-invent the wheel unless you have too:

DashboardJunkie.comcustomreportsharing.com

Page 54: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

You don’t even have to login:

Press Email

Schedule a regular email

Page 55: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

But wait… there’s more…

Page 56: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Content Experiments:

https://www.youtube.com/watch?v=TGrujIh2H0I

Page 57: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Questions?

Page 58: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Analytics Qualificationhttp://www.google.com/analytics/learn/

Page 59: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Really complicated stuff

Page 60: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Social media Email

Natural Search – Product Name

PPC – Brand Name

Conversion

This would get all the credit as

standard

These should surely get some?

Page 61: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM

Attribution models can be used to help give a more accurate or a fairer representation of performance for some channels

Page 62: CIM Bootcamp – What Can Analytics Do For Me?

Marketing you can measure

TM