cim survey results 2013 - ucaiugcimug.ucaiug.org/meetings/melbourne2014/presentations/day...interpss...
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This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2010 Gartner, Inc. and/or its affiliates. All rights reserved.
CIM Survey Results 2013
218 respondents completed an online survey in August/September 2013 about their organizations use of CIM standards. To qualify, respondents had to be knowledgeable about their organizations use and planned use of CIM standards, and be in either an electric utilities company, a university/R&D organization or a technology provider, systems integrator or consultant to electric utilities clients.
Agenda
• Demographics• Utility Responses• Tech Firm Responses• CIMUG website feedback• 2010 v 2013 comparison
1
Demographics
2
Sample Structure – Organization Type
3
83
65
23
3116
Number of respondents
Electric UtilityTechnology ProviderSystems IntegratorConsultantUniversity/R&D
N=218
Base: All
Sample Structure – Regions
4
52%
32%
42%
36%
27%
43%
44%
17%
34%
23%
13%
28%
0% 20% 40% 60%
North America
Latin America
Western Europe
Central/Eastern Europe
Middle East/Africa
Asia/Pacific
Regions covered by organization
Regions served by respondent
N=218
Base: All
Which of the following geographic regions does your organization cover and which do you personally serve in your current role?
% of respondents
Utility Responses
5
Utilities - Type
6
34%
19%
28%
5%
1%
1%
12%
0% 20% 40%
State/Municipal/Public Utility
Distribution System Operator
Transmission Owner/Operator
Independent System Operator
Generation Plant Owner/Operator
Electricity Cooperative
Other
N=83
Base: All utilities companies
Which of the following best describes your utility organization?
% of respondents
Utilities – Number of Customers
7
4%
4%
22%
64%
4%
0% 20% 40% 60% 80%
Less than 50,000 customers
50,000 to 199,999 customers
200,000 to 799,999 customers
800,000 customers or more
Don't know
N=45
Base: All utilities companies that have end customers
Which of the following best describes the total number of customers your utility serves?
% of respondents
Utilities – CIM Involvement - 1
8
N=83For each of the following, please state whether your organization has...
% of respondents
28%
24%
12%
11%
20%
12%
23%
11%
17%
20%
23%
16%
14%
19%
18%
11%
10%
11%
7%
11%
14%
13%
10%
10%
29%
23%
34%
31%
36%
36%
30%
30%
0% 50% 100%
Exchanging power system models
Defining message payloads for system integration project
Basis of design for an enterprise data warehouse or operational data store
Basis for definition of enterprise semantic model for management of business objects/terms
Improving data sharing across the organization
Combining CIM with other reference models and standards
Support for ESB frameworks and web services integration
A model-driven application integration process
CIM in Operation CIM in development Funded plans for CIM Evaluation of CIM Standards
Base: All utilities companies
Utilities – CIM Involvement - 2
9
N=83For each of the following, please state whether your organization has...
% of respondents
23%
16%
13%
10%
4%
16%
10%
8%
2%
6%
14%
13%
11%
13%
7%
12%
2%
7%
1%
2%
5%
8%
7%
5%
4%
5%
6%
10%
1%
2%
31%
24%
25%
27%
28%
31%
18%
25%
18%
18%
0% 20% 40% 60% 80%
Network/Grid Operation
Outage Management
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
CIM in Operation CIM in development Funded plans for CIM Evaluation of CIM Standards
Base: All utilities companies
Utilities – CIM Applications Affected
10
N=83For each of the following, please state whether your organization has...
Mean number of applications affected
2.66
2.06
1.86
1.57
2.14
1.65
2.00
2.50
1.67
1.83
0.00 1.00 2.00 3.00
Network/Grid Operation
Outage Management
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
Base: All utilities companies (excludes none/NA/DK)
Utilities – CIM Priorities
11
N=83Please rank in order of importance the top three business benefits sought from successful CIM implementations in your organization.
% of respondents
30%
30%
20%
11%
8%
27%
31%
22%
18%
22%
19%
29%
14%
7%
0% 50% 100%
Cost Reduction on Integration
SOA Deployment, Need for Semantic Consistency
Governance on Internal Interfaces (Company Internal Policy Decision)
Governance on External Interfaces (Regulatory or Market Requirement)
Other
1st2nd3rd
Base: All utilities companies
Utilities – Number of CIM Interfaces
12
10%
45%
14%
6%
5%
6%
14%
0% 20% 40% 60%
None
1 to 9 interfaces
10 to 19 interfaces
20 to 29 interfaces
30 to 49 interfaces
50 interfaces or more
Don't know
N=83
Base: All utilities companies
Please estimate the number of individual interfaces based on CIM in your organization?
% of respondents
Utilities – CIM Experience
13
N=83For the following people within your organization, how would you describe their typical expertise and experience with CIM?
% of respondents
4%
13%
5%
24%
13%
5%
10%
30%
24%
40%
39%
51%
52%
37%
55%
24%
34%
0% 50% 100%
C-Level Executives
Line of Business Management
Engineers/Technicians/Operations
IT Management
Enterprise/Application Architects
IT Analysts/Developers
Expert Novice Has Awareness
Base: All utilities companies
Utilities – Migrating to New CIM Versions
14
57%
13%
16%
14%
0% 20% 40% 60% 80%
We have not migrated to newer versions of CIM
We have migrated some interfaces to newer releases of
CIM
We have an ongoing process to stay current with CIM releases
Other
N=63
Base: All utilities companies with at least one CIM interface
Which of the following best describes how your organization migrates to progressive CIM versions?
% of respondents
Utilities – Model-driven App integration
15
55%
71%
37%
59%
41%
14%
0% 20% 40% 60% 80%
CIM tutorial material
CIM Users Groups website
Software vendor assistance
Consultant assistance
CIM Users Group conferences
Other
N=51
Base: All utilities companies evaluating, funding, developing or already operating model-driven application integration using CIM
Which of the following has your organization used to progress with model-driven application integration?
% of respondents
Multiple Responses
Allowed
Utilities – Vendor Tools
16
58%43%
16%11%
8%7%6%
5%1%1%1%
29%
0% 20% 40% 60% 80%
Sparx Enterprise ArchitectCIMTool
CIMSpy/CIMDeskCIMEA
IBM Rational RoseMD3i
CIMphonyCIMContextor
CIMvianjCleanCIM
InterPSS OpenCIMOther
N=83Which of the following vendor tools are currently used to implement CIM in your organization?
% of respondents
Multiple Responses
Allowed
Base: All utilities companies
Utilities – Use of Integrators/Consultants
17
52%31%
17%
% of respondents
YesNoDon't know
N=83
Base: All utilities companies
Did your organization use consultants or integrators to help it implement CIM?
Tech Firm Responses
18
Technology Firms – CIM Areas Supported
19
58%
42%
38%
34%
40%
43%
48%
31%
52%
57%
43%
39%
43%
48%
57%
43%
35%
26%
35%
35%
45%
32%
39%
26%
44%
31%
19%
25%
38%
31%
38%
38%
0% 20% 40% 60% 80%
Exchanging power system models
Defining message payloads for system integration project
Basis of design for an enterprise data warehouse or operational data store
Basis for definition of enterprise semantic model for management of business objects/terms
Improving data sharing across the organization
Combining CIM with other reference models and standards
Support for Enterprise Service Bus (ESB) frameworks
A model-driven application integration process
Technology Provider (N=65) Systems Integrator (N=23) Consultant (N=31) University/R&D (N=16)
N=135For each of the following, please state whether your organization is currently supporting utility clients with CIM.
% of respondents
Multiple Responses
Allowed
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – CIM Involvement - 1
20
N=135For each of the following, please state whether your organization currently supports or plans to support utility clients with CIM.
% of respondents
50%
39%
36%
34%
41%
40%
46%
33%
29%
43%
36%
39%
43%
39%
39%
41%
0% 50% 100%
Exchanging power system models
Defining message payloads for system integration project
Basis of design for an enterprise data warehouse or operational data store
Basis for definition of enterprise semantic model for management of business objects/terms
Improving data sharing across the organization
Combining CIM with other reference models and standards
Support for Enterprise Service Bus (ESB) frameworks
A model-driven application integration process
Currently Supports Plans to Support
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – CIM Involvement - 2
21
N=135For each of the following, please state whether your organization has...
% of respondents
30%
19%
12%
11%
4%
17%
10%
17%
3%
2%
13%
8%
12%
9%
7%
9%
4%
10%
4%
3%
21%
16%
14%
19%
10%
14%
11%
20%
11%
10%
20%
25%
23%
28%
24%
27%
19%
24%
22%
19%
0% 50% 100%
Network/Grid Operation
Outage Management
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
CIM in Operation CIM available to clients CIM in development CIM planned
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – ESB Frameworks - 1
22
For those functional areas where CIM is in operation, please indicate the number of utility clients where your CIM-based offering is operational.
N=135
Base: All technology providers, systems integrators, consultants and universities.
4.823.57
4.214.394.52
4.795.11
4.634.05
4.28
0.00 2.00 4.00 6.00
Network/Grid Operation
Outage Management
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
Mean number of clients operational (excludes None and DK)
Technology Firms – ESB Frameworks - 1
23
Which type of interface is most commonly used, for the frameworks your organization supports?
% of respondents
35%
20%
15%
19%
7%
5%
11%
17%
21%
8%
7%
2%
7%
9%
4%
4%
16%
8%
9%
2%
3%
1%
1%
1%
1%
1%
2%
1%
3%
2%
0% 20% 40% 60%
IBM WebSphere
Microsoft BizTalk
Oracle BEA Systems AquaLogic Service Bus
Oracle Fusion (including WebLogic)
Progress Software SonicESB
Progress Software SonicMQ
Red Hat JBoss
SAP
Tibco
webMethods (Software AG)
Web services Java Other
N=135
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – ESB Frameworks - 2
24
Which of the following Enterprise Service Bus (ESB) frameworks does your organization support or plan to support with its CIM-based messaging?
% of respondents
11%
2%
4%
4%
1%
1%
6%
6%
13%
3%
7%
4%
2%
4%
2%
2%
4%
3%
5%
2%
8%
5%
6%
7%
1%
1%
1%
6%
4%
3%
16%
15%
13%
14%
8%
7%
17%
13%
12%
7%
0% 20% 40% 60%
IBM WebSphere
Microsoft BizTalk
Oracle BEA Systems AquaLogic Service Bus
Oracle Fusion (including WebLogic)
Progress Software SonicESB
Progress Software SonicMQ
Red Hat JBoss
SAP
Tibco
webMethods (Software AG)
CIM in Operation CIM available to clients CIM in development CIM planned
N=135
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – CIM Interfaces
25
21%
37%
15%
6%
1%
7%
13%
0% 10% 20% 30% 40%
None
1 to 9 interfaces
10 to 19 interfaces
20 to 29 interfaces
30 to 49 interfaces
50 interfaces or more
Don't know
Please estimate the number of individual interfaces based on CIM that your organization has implemented for others, or which are supported with your products?
% of respondents
N=135
Base: All technology providers, systems integrators, consultants and universities.
Compare to slide 9
Technology Firms – CIM Migration
26
N=89Which of the following best describes how your organization migrates to progressive CIM versions?
% of respondents
40%
43%
39%
50%
18%
29%
33%
25%
38%
21%
22%
25%
4%
7%
6%
0% 20% 40% 60% 80% 100%
Technology Provider (N=45)
Systems Integrator (N=24)
Consultant (N=18)
University/R&D (N=12)
We have an ongoing process to stay current with CIM releasesWe have migrated some interfaces to newer releases of CIMWe have not migrated to newer versions of CIMOther
Base: All technology providers, systems integrators consultants or universities that has implemented at least one CIM interface.
Technology Firms – Versions Supported
27
16%
12%
16%
29%
44%
48%
20%
0% 20% 40% 60%
V10 or earlier (March 2006 or prior)
V11 (October 2006)
V12 (May 2007)
V13 (June 2008)
V14 (April 2010)
V15 (October 2012)
Other (V16+)
Which versions of CIM does your organization support?
% of respondents
Multiple Responses
Allowed
N=135
Base: All technology providers, systems integrators, consultants and universities.
Technology Firms – CIM Experts
28
How many CIM full-time equivalent "experts" are employed by your organization to support its utility clients?
% of respondents
19%
22%
19%
25%
48%
30%
52%
63%
22%
22%
7%
6%
3%
13%
3%
4%
10%
6%
9%
13%
6%
0% 20% 40% 60% 80% 100%
Technology Provider (N=65)
Systems Integrator (N=23)
Consultant (N=31)
University/R&D (N=16)
None 1 to 4 experts 5 to 9 experts10 to 19 experts 20 or more experts Don't know
N=135
Base: All technology providers, systems integrators, consultants and universities.
Extending CIM to New Areas
29
36%
22%
69%
55%
49%
60%
43%
48%
83%
55%
45%
77%
63%
56%
88%
0% 50% 100%
Gas Networks
Water Networks
Electricity Generation (Thermal, Hydro, Nuclear)
Utility (N=85) Technology Provider (N=65) Systems Integrator (N=23)Consultant (N=31) University/R&D (N=16)
N=218For each of the following please state whether or not you personally would like CIM standards to be extended to these areas.
% of respondents
Multiple Responses
Allowed
Base: All
Harmonizing CIM with Other Standards
30
22%
78%
34%
29%
68%
46%
39%
61%
35%
16%
74%
39%
38%
94%
19%
0% 20% 40% 60% 80% 100%
COSEM
IEC 61850
Multispeak
Utility (N=85) Technology Provider (N=65) Systems Integrator (N=23)Consultant (N=31) University/R&D (N=16)
In your opinion, what other standards should be further harmonized with CIM?
% of respondents
Multiple Responses
Allowed
N=218
Base: All
CIMUG – Website Evaluation
31
CIMug Satisfaction - All
32
4.944.85
4.784.75
4.644.594.57
4.444.42
4.304.27
4.174.144.13
3.5 4 4.5 5 5.5
User login and account maintenanceMeeting sites
CIM documentsWorking group sites
Project sitesOverall site usability/navigation
Tutorial informationSite search
“What's new”Email/forums/messaging with other users
FAQsShared calendars
BlogsHelp desk
N=170How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 78% of respondents were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All CIMug Users
CIMug Satisfaction - Utilities
33
5.134.944.92
4.694.68
4.584.58
4.414.394.37
4.334.30
4.253.94
3.5 4 4.5 5 5.5
User login and account maintenanceTutorial information
CIM documentsWorking group sites
Overall site usability/navigationProject sites
Meeting sites“What's new”
Site searchHelp desk
FAQsEmail/forums/messaging with other users
Blogs
N=65How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 78% of utilities respondents were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All utilities using CIMug Website
Shared calendars
CIMug Satisfaction – Tech Providers
34
5.035.00
4.744.66
4.614.59
4.404.39
4.284.27
3.923.90
3.863.77
3.5 4 4.5 5 5.5
User login and account maintenanceMeeting sites
Working group sitesProject sites
Overall site usability/navigationCIM documents
“What's new”Site search
Tutorial informationEmail/forums/messaging with other CIM users
N=50How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 77% of technology providers were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All technology providers using CIMug Website
Shared calendarsFAQsBlogsHelp desk
CIMug Satisfaction – Systems Integrators
35
4.804.77
4.624.31
4.274.254.24
4.174.14
4.084.004.00
3.913.67
3.5 4 4.5 5 5.5
Overall site usability/navigationEmail/forums/messaging
User login and account maintenanceHelp desk
Tutorial informationSite search
Shared calendarsWorking group sites
FAQsProject sites
CIM documentsMeeting sites
N=18How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 78% of Systems Integrators were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All systems integrators using CIMug Website
“What’s new”Blogs
CIMug Satisfaction – Consultants
36
5.305.145.13
5.055.00
4.834.79
4.714.70
4.594.53
4.424.38
4.35
3.5 4 4.5 5 5.5
Meeting sitesWorking group sites
CIM documentsUser login and account maintenance
Project sites“What's new”
Shared calendarsFAQs
Site searchOverall site usability/navigation
Tutorial informationEmail/forums/messaging with other CIM users
Help deskBlogs
N=24How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 77% of Consultants were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All consultants using CIMug Website
CIMug Satisfaction – Universities/R&D
37
5.004.89
4.864.80
4.704.62
4.504.45
4.424.25
4.224.20
4.174.11
3.5 4 4.5 5 5.5
Project sitesShared calendars
FAQsCIM documents
Site searchBlogs
Help deskOverall site usability/navigation
Tutorial informationUser login and account maintenance
Email/forums/messaging with other CIM usersWorking group sites
Meeting sites“What's new”
N=13How satisfied are you with the following aspects of the CIM Users Group website (www.cimug.org)? 81% of Universities/R&D were CIMug website users.
Mean (1=completely dissatisfied, 7=completely satisfied)
Base: All universities/R&D using CIMug Website
CIMug Priorities
38
5.75
5.68
5.51
5.50
5.43
5.36
5.26
4 5 6 7
Model management and version release processes
Education, networking and support for CIM users
Tools development and support
Interoperability testing and certification
Communication across CIMug, IEC 61850, IEC TC57 WGs, etc.
Research projects to extend CIM and coordinate with other standards
Utility CIM project stories
N=218How important are the following CIM Users Group strategic priorities to you personally in your role?
Mean (1=not at all important, 7=extremely important)
Base: All
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2010 Gartner, Inc. and/or its affiliates. All rights reserved.
2010 vs 2013
Utilities – CIM In Operation 2010 vs 2013
40
N=83
For each of the following, please state whether your organization has in operation...
% of respondents
20%
20%
4%
8%
8%
12%
8%
28%
24%
12%
11%
20%
12%
23%
11%
0% 10% 20% 30%
Exchanging power system models
Defining message payloads for system integration project
Basis of design for an enterprise data warehouse or operational data store
Basis for definition of enterprise semantic model for management of business objects/terms
Improving data sharing across the organization
Combining CIM with other reference models and standards
Support for ESB frameworks and web services integration
A model-driven application integration process
2010
2013
Base: All utilities companies
N=49
Utilities – CIM In Develop’t 2010 vs 2013
41
N=83
For each of the following, please state whether your organization has in development or operation.
% of respondents
33%
43%
16%
16%
22%
27%
20%
20%
45%
45%
35%
27%
35%
31%
41%
22%
0% 20% 40% 60%
Exchanging power system models
Defining message payloads for system integration project
Basis of design for an enterprise data warehouse or operational data store
Basis for definition of enterprise semantic model for management of business objects/terms
Improving data sharing across the organization
Combining CIM with other reference models and standards
Support for ESB frameworks and web services integration
A model-driven application integration process
2010
2013
Base: All utilities companies
N=49
Vendors – CIM In Operation 2010 vs 2013
42
N=135
For each of the following, please state whether your organization has in operation...
% of respondents
21%
10%
13%
5%
13%
11%
15%
1%
6%
30%
12%
11%
4%
17%
10%
17%
3%
2%
0% 20% 40%
Network/Grid Operation
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
2010
2013
N=95
Base: All technology providers, systems integrators, consultants and universities (2013 only).
Vendors – CIM Available 2010 vs 2013
43
N=135
For each of the following, please state whether your organization has in available to clients or already in operation...
% of respondents
34%
25%
23%
16%
25%
19%
24%
7%
12%
44%
24%
20%
12%
26%
14%
27%
7%
5%
0% 20% 40% 60%
Network/Grid Operation
Records and Asset Management
Operational Planning and Optimization
Maintenance and Construction
Network Planning and Analysis
Customer Support
Meter Reading and Demand Response
Generation Plant
Other Business Functions
2010
2013
N=95
Base: All technology providers, systems integrators, consultants and universities (2013 only).
Technology Firms – CIM Experts
44
How many CIM full-time equivalent "experts" are employed by your organization to support its utility clients?
Mean (based on mid-points of ranges)
4.10
6.08
7.73
4.36
6.04
5.34
0.00 2.00 4.00 6.00 8.00 10.00
Technology Provider
Systems Integrator
Consultant
2010
2013
Base: All technology providers, systems integrators and consultants
N=45
N=19
N=31
N=65
N=31
N=23
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2010 Gartner, Inc. and/or its affiliates. All rights reserved.
CIM Survey Results 2013
Project Manager: Michael Dornan, [email protected]