cincinnati zoo service animal policycincinnatizoo.org/system/assets/uploads/2019/03/service...zoo...

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CINCINNATI ZOO SERVICE ANIMAL POLICY The Cincinnati Zoo & Botanical Garden thanks Circle Tail, Inc. for their support in creating and maintaining our service animal policy. For more information on our policy, please visit: http://cincinnatizoo.org/plan-your-visit/zoo-access-for-all/ cincinnatizoo.org

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Page 1: CINCINNATI ZOO SERVICE ANIMAL POLICYcincinnatizoo.org/system/assets/uploads/2019/03/Service...Zoo animals, and visiting service animals: • Service animals must be harnessed, leashed,

CINCINNATI ZOOSERVICEANIMALPOLICY

The Cincinnati Zoo & Botanical Garden thanksCircle Tail, Inc. for their support in creating and

maintaining our service animal policy.For more information on our policy, please visit:

http://cincinnatizoo.org/plan-your-visit/zoo-access-for-all/

cincinnatizoo.org

Page 2: CINCINNATI ZOO SERVICE ANIMAL POLICYcincinnatizoo.org/system/assets/uploads/2019/03/Service...Zoo animals, and visiting service animals: • Service animals must be harnessed, leashed,

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e

g

l

b

DobsaGIRAFFERIDGE

Dobsa

OfficesOffices

OfficesOffices

GIRAFFERIDGE

RainGarden

RainGarden

FloralDisplayGardenFloral

DisplayGarden

Green RoofGreen Roof

Cathryn HilkerRunning YardCHEETAH

ENCOUNTER

Cathryn HilkerRunning YardCHEETAH

ENCOUNTER

CHEETAHEXHIBIT

CHEETAHEXHIBIT

PaintedDog

ValleyPainted

DogValley

MeerkatMeerkat

FREEFLIGHTAVIARYFREE

FLIGHTAVIARY

TRAINSTATIONTRAIN

STATION

P&GDISCOVERY

FOREST

P&GDISCOVERY

FOREST

Harold C. SchottEDUCATION

CENTER

Harold C. SchottEDUCATION

CENTER

KrogerLORDS OFTHE ARCTIC

KrogerLORDS OFTHE ARCTIC

Siegfried & Roy’sWHITE LIONSiegfried & Roy’sWHITE LION

Otto M. BudigMANATEE SPRINGS

Otto M. BudigMANATEE SPRINGS

RHINORESERVERHINORESERVE

JUNGLE TRAILSJUNGLE TRAILS

Marge Schott/UnnewehrELEPHANTRESERVE

ELEPHANTRESERVE

BullElephant

BullElephant

AsianElephant

AsianElephant

AFRICANLION

AFRICANLION

AFRICAAFRICA

BASE CAMPCAFE

BASE CAMPCAFE

WINGS OFTHE WORLDWINGS OF

THE WORLD

HIPPO COVEHIPPO COVE

TREETOPSTREETOPSSWANLAKESWANLAKE

GIBBONISLANDSGIBBONISLANDS

REPTILEHOUSEREPTILEHOUSE

AndeanCondorAndeanCondor

GalapagosTortoise

GalapagosTortoise

PettingZoo

PettingZoo

NurseryNursery

PassengerPigeon

MemorialPassenger

PigeonMemorial NIGHT

HUNTERSNIGHTHUNTERS

CATCANYON

CATCANYON

SnowLeopard

SnowLeopard

SeaLionsSea

Lions

RiverOtterRiverOtter

WOLFWOODSWOLF

WOODS

PolarBearPolarBear

BonoboBonobo

OrangutanOrangutan

GardenOf PeaceGarden

Of Peace

TROPICALASIAN

ANIMALSTROPICAL

ASIANANIMALS

TROPICALAFRICANANIMALSTROPICALAFRICANANIMALS

AndeanBear

AndeanBear

FlamingoFlamingo

FlamingoFlamingo

AnimalEncounter

AnimalEncounter

RedPandaRed

Panda

BongoBongo

Bald EagleBald Eagle

East AfricanCrowned Crane

East AfricanCrowned Crane

ZebraZebraOkapiOkapi

IndianRhinoIndianRhino

BlackRhinoBlackRhino

ArcticFox

ArcticFox

PeacockPavilionPeacockPavilion

The GroveThe Grove

Maasai MaraShelter

Maasai MaraShelter

SamburuShelter

SamburuShelter

SerengetiShelter

SerengetiShelter

KilimanjaroShelter

KilimanjaroShelter

MalayanTiger

MalayanTiger

CougarCougar

WORLD OFTHE INSECTWORLD OFTHE INSECT

DRAGONSDRAGONS

CarouselCarousel

LEMURLOOKOUT

LEMURLOOKOUT

WINGS OF WONDERTHEATER

WINGS OF WONDERTHEATER

4-DSPECIAL FX

THEATER4-D

SPECIAL FXTHEATER

GORILLAWORLDGORILLAWORLD

GORILLAIndoor Habitat

Opening November

GORILLAIndoor Habitat

Opening November

GORILLA HABITATClosed October 2nd.GORILLA HABITAT

Closed October 2nd.

Marge Schott/Unnewehr

r

HISTORICVINE STREETVILLAGEHISTORICVINE STREETVILLAGE

MAINENTRANCE

MAINENTRANCE

VINE STREET

ERKENBRECHER AVE. EDUCATION CENTER ENTRANCE ONLY

DUR

Y AV

ENUE

8

\ I

SpauldingSpauldingCHILDREN’S

ZOOCHILDREN’S

ZOOBlakely’sBlakely’sBarnyardBonanzaBarnyardBonanzaNative Plants

GardenNative Plants

Garden

DinosaurGarden

DinosaurGarden

ButterflyGarden

PollinatorGardenButterfly

Garden

EndangeredSpeciesGarden

EndangeredSpeciesGarden

Private Event SpacePrivate Event Space

WhitingWhiting

Lindner

Safari LodgeSafari LodgePrivate Event SpacePrivate Event Space

C.R.E.W.C.R.E.W.

FOREST AVE.

TO SAFARI CAMP PARKING LOT

PollinatorGarden

4

SAFARI CAMPSAFARI CAMPPicnic SheltersPicnic Shelters

Lindner

N

N0

;

BirthdayClub House

BirthdayClub House

TWIGATWIGACamp SiteCamp Site

Private Event SpacePrivate Event Space

Directionof Inclines

Water AreaAvailable

Information NursingNest

Restrooms FamilyRestrooms

WaterFountain

Wheelchair/Stroller Rental

TrainTrains Station located

near Wings of the WorldPedestrianEntry/Exit

Steller’sSea EagleSteller’s

Sea Eagle

Ticketing/Member Services

SlothSlothOpen

mid-April

The Cincinnati Zoo & Botanical Garden is committed to welcoming all visitors, and complies with the ADA regarding service animals. Therapy or emotional supportanimals are not permitted in the Zoo. Some areas of the Zoo have been observed as dangerous or stressful to either Zoo animals or service animals. These have been designat-ed as restricted (service animals not permit-ted) or sensitive (service animal owners should be aware of animal behaviors and adjust viewing accordingly). The Zoo reserves the right to designate areas as restricted or sensitive without prior notice if a service animal’s presence is demonstrated (through prior or current situations) to cause a Zoo animal undue stress or anxiety, or as a result of new births, breeding behavior, or new animals in habitats. For the health and safety of our visitors, sta�, Zoo animals, and visiting service animals:

• Service animals must be harnessed, leashed, or tethered.

• Service animals are expected to stay o� rock barriers, keep all paws on the ground at Zoo habitats, and not bark at Zoo animals.

• Service animals should be kept at least 10-feet away from Zoo animals presented with interpreters or walking outside of habitat space, including gira�e deck. Direct contact between Zoo animals and service animals is prohibited.

• Service animals can relieve themselves in any garden areas. The owner is responsible for removal of waste.

• Care and supervision of service animals is solely the responsibility of the owner.

Per the ADA, service animals may be excluded if their presence alters the nature of the Zoo’s services or if the animal is out of the owner’s control.

RESTRICTED AREA

Galapagos Tortoise Yard(Summer Only)

Goat Yard

Butter�y Aviary in Insectarium

Wings of Wonder Bird Experience(Memorial Day to Labor Day)

Wolf Woods

Jungle Trails

Gorilla World

Cheetah Encounter

Free Flight Aviary(Winter Only)

SENSITIVE AREA

Night Hunters/Cougar

Wings of the World House

Meerkats

Blakely’s Barnyard Bonanza

Cat Canyon

African Lion