cio panel: how cloud platforms are transforming it
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Cynthia Stoddard
Senior VP & CIO
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NetApp Today • Recognized as a FORTUNE 500 Company,
2013
• Creator of Data ONTAP, the industry's #1
branded storage operating system
• #1 Storage Provider to the US Government
• #3 World’s Best Multinational Workplaces 2013
• #6 FORTUNE’s “100 Best Companies to
Work For” 2013
• Deployed Salesforce.com in 2011
• > 10k users globally
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IT Enables NetApp Growth
12,000+ employees, 150 offices
7 IT data center locations, 5 engineering data centers
~300 business applications, 6 tier-1 apps
~3,900 Servers / ~2,600 Virtual
~10 PB storage
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Business challenge: Field & Partner Efficiency
Cumbersome steps for basic quote-to-order
Lack of early and upstream visibility into opportunities
Redundant processes across multiple organizations & systems
Poor performance due to patch work of outdated technologies
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Business transformation: “Opportunity to Fulfillment”
Ease of Doing Business for Field & Partners
Future
Capabilities
Scalable
Platform
Single Point of Entry
(visibility & mgmt) Simplify
Quoting
Sales
Productivity
Data
Quality
Business Objectives
Lead
Opportunity
Order / Fulfillment
Configuration
Quoting
Account / Contact Mgmt
Pricing
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Launched Two Strategic Programs
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High-Level Integration Framework
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Agile Data Infrastructure
Others
Oracle
SFDC
Common Business Processes
Consistent User Experience
Single Gateway
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Salesforce & Oracle Integration Advantages
Seamless user experience – single gateway, consistent look & feel
Scalable business processes – leverage best of breed & future capabilities
Rapid user adoption – leverage SFDC usage to minimize training & adoption
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Business Benefits Achieved
SFDC becomes source of truth for
sales opportunities and pipeline
Information on accounts and
contacts centralized in SFDC
SFDC integrated with Oracle R12
to support Configuration/Quote
Ease of Doing Business for Field & Partners
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Vartopia
(Deal Registration)
OrgChart
(of accts, contacts)
NewProspex
(B2B data service)
Apttus
(Contract Mgmt)
EchoSign
(e-signatures)
GridBuddy
(Dat Mgmt, edits)
BunchBall Nitro
(Gamification)
Walker
(Survey Tool)
Drawloop
(preso generation)
Connecting to other SFDC Solutions (Through App Exchange)
Leveraging the SFDC Platform
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