cipfa property how corporate can you go? developing & operating a corporate landlord model

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CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

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Page 1: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

CIPFA Property

How corporate can you go?

Developing & operating a corporate landlord model

Page 2: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

Common issues

Property ‘owned’ by individual areas Asset plans not aligned to business planning/not

delivering corporate objectives / service outcomes Capital investment not prioritised Total backlog maintenance position unknown (WLC) Statutory obligations / legislative testing programmes

unknown Data inconsistent/held all over the place Cost of occupation unknown Space standards/utilisation inconsistent Space utilisation unknown Procurement of property services not consistent/

delivering vfm

Page 3: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

Definition of a Corporate Landlord

Page 4: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

Definition of a Corporate Landlord

The graphic equiliser:

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Corporate Landlord

Decentralised Approach

Page 5: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

Corporate Landlord

Decentralised Approach

Definition of a Corporate Landlord

The balance:

Corporate Landlord

Decentralised Approach

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Page 6: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

Corporate Landlord

Decentralised Approach

Definition of a Corporate Landlord

The balance:

Corporate Landlord

Decentralised Approach

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Ouch!

Page 7: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

So let’s look at the components

Page 8: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

1. Strategic functions

A. Strategic asset strategy & asset planning

Engages with corporate centre and services

Has clear understanding of current estate & reasons for ownership/use

Strategy will provide overarching framework & must be effectively communicated

Fundamental roll in working with other public bodies on assets

Uses data and intelligence about portfolio and performance of assets to produce corporate AMP

Corporate Landlord responsible for delivery of both Strategy and AMP

Page 9: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

www.cipfa.org/property

Management/Executive/Member group

Corporate Property Group Corporate Property Officer

Property Champion

Strategic Property Function

Service Department Property

Representatives

Actively involved on Corporate Property

Group

Develop Service Plans with

Strategic Property Function

1. Strategic functions

B. Robust corporate strategic role / group

Page 10: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

1. Strategic functions

C. Strategic budgeting / determining property budget requirements

Capital Prioritisation based on robust methodology prioritising corporate aims and objectives through to service aims and objectives -http://archive.cipfaproperty.net/subscribersarea/ default_view_lib.asp?library=258&category=2018

Maintenance budgets allocated on:

Understanding of the whole picture

Linked to prioritisation of need

Linked to future asset use through AMP

Central control/monitoring of budgets

Inc. rental income

Page 11: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

1. Strategic functions

D. Property Standards

Responsibility for setting various standards in relation to property including:

workspace and utilisation standards, condition, procedural standards, signage, access etc.

Would include engagement with other initiatives such as flexible working practices, service transformation and rationalisation projects.

Responsibility for ensuring accommodation is used efficiently, in accordance with corporate standards and monitoring space utilisation within buildings.

Page 12: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

1. Strategic functions

E. Data Management

Responsibility for setting data standards, setting programme for and managing collection including updating as necessary

Ensuring data is current, correct, complete and consistent

Management of systems

Performance reporting

Use in option appraisal

Controlling who can access it

Making info available as appropriate to: public, partners, third sector etc.

Page 13: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

1. Strategic functions

F. Asset Challenge/Projects

Things don’t just happen – react or initiate

Lead on asset challenge and review.

Develop a programme to review/ challenge asset use based on:

Corporate initiatives, area based, service, data, etc.

Disposal receipts?

Built into AMP

Page 14: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

2. Statutory Compliance

A. Specifying corporate compliance requirements

Provides expertise about statutory and other responsibilities in respect of use & occupation of property assets.

Includes working with corporate health and safety leads and keeping abreast of appropriate developments to ensure the organisation is fully aware of what it must to do to ensure its buildings are safe for use at all times.

• Develop a composite programme of works to ensure all statutory requirements are met across the portfolio

• Centralised coordination of documentation, certification and records

• Centralised training & records

Page 15: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

3. Facilities Management

A. Determining & specifying FM services

Determine required FM services through engagement with each service manager to reflect the specific requirements of each establishment/area but at the same time as far as possible, these would be consistent across types of assets and service operations.

B. Procuring FM activities (or at least knowledge of it!)

C. Prioritisation & management of FM budget

D. Managing delivery of FM activities

Including managing use of all meeting rooms, and would provide logistical support to ensure user requirements are met and space is used most effectively.

E. Managing performance of FM services

Page 16: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

4. Repairs and Maintenance

A. Developing corporate maintenance strategy and specifying corporate maintenance standards

Ensuring that all land and buildings are maintained to a safe, healthy and operational standard

Responsible for recording and collating the composite condition data and analysing

Producing maintenance strategy based on corporate approach including engagement with each service area to reflect service plans

Page 17: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

4. Repairs and Maintenance

B. Prioritisation & management of R&M budgets

Based on condition surveys

Set against corporate priorities/AMP

Spend info and condition change managed centrally

Greater understanding of impact of spend

Page 18: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

5. Estates Management

Responsible for all property transactions, negotiating all occupational agreements to ensure consistency, quality and vfm

Negotiating and managing all rent reviews for both leased in and leased out interests

Negotiating and managing service charges for all assets

Landlord consents, income, debt management

Eliminate property dabblers

Coordinate Sales and Acquisitions

Page 19: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

6. Design and Construction

Allows for full coordination and understanding

Helps to improve chances for cross service solutions

Ensures consistent business case/option appraisal approaches

Helps to link design with impacts for future

Page 20: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

So, can we help you?

CIPFA are offering ‘free’ Asset Management visits over the next few months on a first come, first served basis.

They will entail:• A presentation of setting up a robust approach to asset

management (including corporate landlord)• An opportunity to discuss your particular issues and answer

questions based on our knowledge from around the public estate

• An overview of CIPFA’s services in relation to property and asset management.

• If you are interested just complete one of the forms or contact Kirsty Sanderson 01244 499699 or [email protected]

Page 21: CIPFA Property How corporate can you go? Developing & operating a corporate landlord model

www.cipfa.org/property

David Bentley Head of Asset Management

: 01332 559780

: 07710 368711

: [email protected]

: www.cipfa.org