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MOBILITY for GROWTH 2014-2015 MG-5.3: Tackling urban road congestion CIPTEC Project C ollective I nnovation for P ublic T ransport in E uropean C ities” KICK-OFF-MEETING 14 th - 15 th of May Electra Palace Hotel Thessaloniki, Greece Minutes Editors : prof. Aristotelis Naniopoulos Revision : Version final Date : Wednesday, 10 June 2015 Distribution : Restricted (CIPTEC Project Confidential) Author(s) : Panagiotis Tsalis, Evangelos Genitsaris, (TSRG/ AUTh) Abstract: This document provides the minutes of the kick-off meeting held in Thessaloniki, 14 th - 15 th of May 2015.

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Page 1: CIPTEC Project - EMTA · presentation) Tuscany (MemEx) The regional reference framework, the main components regulated by the service contract in the area, the PT procurement for

MOBILITY for GROWTH 2014-2015

MG-5.3: Tackling urban road congestion

CIPTEC Project

“Collective Innovation for Public Transport in European Cities”

KICK-OFF-MEETING 14th - 15thof May

Electra Palace Hotel Thessaloniki, Greece

Minutes

Editors : prof. Aristotelis Naniopoulos Revision : Version final

Date : Wednesday, 10 June 2015 Distribution : Restricted (CIPTEC Project – Confidential)

Author(s) : Panagiotis Tsalis, Evangelos Genitsaris, (TSRG/ AUTh)

Abstract: This document provides the minutes of the kick-off meeting held in Thessaloniki, 14th - 15

th

of May 2015.

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1 Overview

The CIPTEC Consortium consists of:

Aristotle University of Thessaloniki Greece

Katholieke Universiteit Leuven Belgium

Mobycon BV The Netherlands

Tero Ltd Greece

MEMEX Italy

White Research Belgium

Ortelio Ltd United Kingdom

Metropoolregio Rotterdam Den Haag The Netherlands

Tiemme SpA Italy

traffiQ Lokale Nahverkehrsgesellschaft Frankfurt am Main mbH Germany

European Passengers’ Federation Belgium

European Metropolitan Transport Authorities France

Place of the meeting: Electra Palace Hotel, Thessaloniki

Figure: “Family” memorial photo of the CIPTEC partners at the kick-off meeting in Thessaloniki.

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Participants:

1 Aristotelis Naniopoulos (A.N.)

AUTh

2 Evangelos Genitsaris (E.G.)

3 Tzoulia Tapali (T.T.)

4 Dimitrios Nalmpantis (D.N.)

5 Pavlina Lazaridou (P.L.)

6 Ioanna Kantaidou (I.K.)

7 Panagiotis Tsalis (P.T.)

8 Efthymios Altsitsiadis (E.A.) KULeuven

9 Ronald Jorna (R.J.) MOBYCON

10 Otto Cazemier (O.C.)

11 Stratos Arampatzis (S.A.)

Tero

12 Ilias Trochidis (I.T.)

13 Panagiotis Chatzikamaris (P.C.)

14 Olympia Papadopoulou (O.P.)

15 Saverio Gini (S.G.) MEMEX

16 Irene Pettinelli (I.P.)

17 Konstantinos Bougiouklis (K.B.)

WR 18 Ioannis Kostopoulos (I.K.)

19 Lykogianni Elissavet (L.E.)

20 Herve Tsin (H.T.) Ortelio

21 Stavros Sindakis (S.S.)

22 Hafieda El Aissati (H.E.A.) MRDH

23 Willie de Swart (W.Sw.)

24 Marisa Perugini (M.P.) TIEMME

25 Giorgio Ambrosino (G.A.)

26 Winfred Schmitz (W.Sch.) traffiQ

27 Johannes Bardong (J.B.)

28 Stijn Lewyllie (S.L.) EPF

29 Ruud van der Ploeg (R.P.) EMTA

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Thursday, 14th of May – 1st Day

Opening of the meeting by prof. Aristotelis Naniopoulos (AUTh/TSRG)

Presentation of the meeting’s agenda Tour de table

Presentation of the participating organisations’ profile (relevant capabilities & anticipated main roles) by the partners’ representatives (see relevant presentations)

Short overview of the project by prof. Aristotelis Naniopoulos (AUTh/TSRG)

Presentation of CIPTEC main aim, objectives, ambitions (see relevant presentation)

Brief presentation of the Public Transport systems in Rotterdam; Frankfurt; Tuscany;

Thessaloniki (see relevant presentations)

Rotterdam (MRDH)

The public transport operators active in the area, the main facts and figures concerning the fleet and passenger use, as well as the main structure of the system were presented by Mrs. Swart. (see relevant presentation)

Frankfurt (traffiQ)

The main facts and figures of Frankfurt’s PT system, the levels of organization of PT in the area, traffiQ’s tasks, marketing objectives and aims were presented by Mr. Schmitz. (see relevant presentation)

Tuscany (MemEx)

The regional reference framework, the main components regulated by the service contract in the area, the PT procurement for the bus services, as well as the ticketing systems funded by the Tuscan regions were presented by Mr. Ambrosino (see relevant presentation)

Thessaloniki (AUTh/TSRG)

The main figures of the current situation of PT in Thessaloniki, the PT sector stakeholders, the local PT operator, the new PT modes that will be introduced, as well as the current options on the creation of a Metropolitan PT authority in the area were presented by Mr. Tsalis. (see relevant presentation)

Presentation of WP1: “Analysis of market & societal trends and needs of involved

parties in Public Transport sector”, by Mrs. El Aissati (MRDH), Mr. Ruud van der Ploeg

(EMTA) and Mr. Stijn Lewyllie (EPF) (see relevant presentation)

The WP1 objectives were recognised and presented. A presentation of the WP workplan was made.

Task 1.1: In task 1.1 it was decided by the consortium that an analysis of main market trends with

significant impact in PT will take place at global level. The report should be practical and readable. At

the beginning the concept of the deliverable should be detailed and clarified (this applies on all Dels).

Thus, the creation of a table of contents to be circulated is needed.

Other main comments made by participants during the discussion on the task 1.1 are:

- Consideration of social innovation as a trend (E.A.)

- Main focus on the communities at local-site level (K.B.)

- Preparation of a template per trend to be filled in (E.G.)

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- Possible consideration of the public transport mode dimension (K.B.)

- Need to establish a glossary of terms (A.N.)

- Possible usage of the SWOT analysis (E.A.)

- Possible consideration of the positive and negative impact for each trend (R.J.)

- The trend of usability vs. ownership as mentioned in the Part B was stressed (W.Sch.)

Task 1.2: A template for the conduct of SWOT analysis in task 1.2 was presented by MRDH and it

was agreed that it will be finalized with the assistance of all consortium members.

Other main comments made by participants during the discussion on the task 1.2 are:

- Consideration of non-users since they have to be attracted to PT (S.L.)

- Other sectors that could be examined for customers’/ users’ segmentation: tourism, health

care, education (E.G., R.P.)

- Possible consideration of ethnicity (cultural differences) as a criterion for defining customers’

groups (E.G.)

Task 1.3: In task 1.3 it was decided that MOBYCON will actively support EMTA throughout the task.

EMTA will set the frame of work and exploit its network of members for data collection. Furthermore,

TIEMME will introduce the FAMS model to the consortium proposing how this could be exploited, if

needed and considered useful and relevant. TIEMME will also propose how the results and findings of

the EPTA project could be exploited creatively.

Other main comments made by participants during the discussion on the task 1.3 are:

- Proposal to focus on the needs towards applying innovation (E.A.)

- Possible consideration of the drivers and barriers for innovation (O.C.)

- To examine the feasibility of measuring the innovation of PT agencies (S.S.)

- To ensure that task will cover both sides of PT authorities and operators (E.G.)

Task 1.4: In task 1.4, a need to clarify the number of interviews conducted with PT experts and filter

which aspects to highlight in workshops was identified. Mr. Bougiouklis (WR) expressed his concern

on the timing of the interviews (concerning them to be too late in the project process). It was also

decided that a short report on the findings of the interviews will be composed (although it was not

foreseen in the project’s grant agreement).

Other main comments made by participants during the discussion on the task 1.4 are:

- Need to consider how the workshop results will be exploited in the following WPs

- Possible exploitation of the perceptual maps for workshops (E.A.)

A question was raised on whether some of the WP deliverables could be finalised at a later stage of

the project. It was decided that at least an advanced full version of the project deliverables should be

ready at the time identified in the grant agreement and any further additions, modifications and

improvements – if required – could be made later on. The organisation of a teleconference for WP1

within next 2-3 weeks was proposed by G.A. and agreed by the consortium.

Presentation of WP2: “Mapping and evaluation of existing innovative services and

practices”, by Mr. Otto Cazemier (Mobycon) (see relevant presentation)

The WP2 objectives and workplan were presented. It was pointed out that the health care, tourism and education sectors can be identified as having similar characteristics to the transport sector. Task 2.1 &Task 2.2: In tasks 2.1 and 2.2 it was decided that MOBYCON will create a template for the description of innovation (covering all of its aspects) that will be used in the task. A booklet on

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innovative PT produced by the DG7, the TIDE project, the TRB productions, POLIS, CORDIS and ELTIS were identified as potential sources of data. Furthermore, a thematic classification of innovation was suggested. Task 2.3: In task 2.3 it was decided that WR will assist with the analysis and the creation of an on-line questionnaire. The addresses in which the questionnaire will be sent should be collected in cooperation of all partners. Other main comments made by participants during the discussion on the WP2 are:

- To consider behavioural focused innovations that could feed the WP4 (E.A.)

- WP4 Leader may define more precisely what is needed

- The innovations could be evaluated in terms of impact, feasibility, etc.

- An example of template describing an innovation already filled in may be prepared and

circulated to partners. In addition, examples of what is meant as innovation and what is not

could be useful (K.B.)

Presentation of WP3: “Developing innovative concepts in public transport sector by

collective intelligence”, by Mr. Ilias Trochidis (Tero) (see relevant presentation)

The WP3 objectives and workplan were presented.

Task 3.1: In task 3.1 a collective intelligence framework will be developed. In order to do this, the need

to understand the problem, review successful crowdsourcing cases and existing platforms and come

up with guidelines on how to use crowdsourcing in CIPTEC was recognised.

Task 3.2: In task 3.2 the development and dissemination of crowdsourcing platform will take place.

Issues to be clarified included: languages used by the crowdsourcing platform; who will be the

moderator at each site; and what kind of data users can upload.

Task 3.3: In task 3.3 it was suggested that different co-creation workshops options will be proposed to

the consortium by WR. No further decisions were made since this task will take place at a later part of

the project.

Other main comments made by participants during the discussion on the WP3 are:

- “D3.3 Plan for co-creation / co-design workshops”, which is leaded by WR, should be

delivered preferably 3 months earlier than currently planned in DoW, i.e. by month 12 instead

of month 15, so as to provide additional time to the CIPTEC partners involved in the

organisation of the WP3 workshops and thus, facilitate them both in workshops’ early planning

and on-time implementation (K.B.)

- Crowdsourcing platforms should be provided in national languages focused at local-site level

- A general crowdsourcing platform in English apart from the local-site level ones may be used

(E.G.)

- A moderator for each national-based crowdsourcing platform may be needed

- Crowdsourcing could act as a validating tool of the results of WP1 and WP2 (R.J.)

- A template for the document output of each workshop may be prepared

- A pilot co-creation workshop may be take place at the 3rd

meeting (K.B.)

Open discussion on the interrelationship of WP1, WP2 & WP3

The connection between the WPs was identified and, in particular, the interrelation between WPs 2 and 3. Also, the need for the synergy among WP1 and WP2 was pointed out.

Furthermore, it was suggested by the coordinator that each partner should read carefully the

communication provided by the Project Management and Partners, and act accordingly. It was also

proposed that all partners should consider as deadline, for all deliverables, 15 days prior to the official

deadline.

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Friday, 15th of May – 2nd Day

Discussion on and approval of a detailed action plan for the first 6 months of the project

The deliverables foreseen for the first 6 months of the project were identified and discussed. For each deliverable, a reviewer was assigned as depicted in the following tables:

Months

Work Packages 1 2 3 4 5 6

WP1 Market & societal trends & needs

D1.1

WP2 Existing innovation D2.1

WP3 Collective intelligence D3.1

WP7 Management

D7.1

WP8 Capitalisation D8.1

D8.2 D8.8

Deliverables Partner responsible Reviewer

D 1.1 MRDH EMTA

D 2.1 MOBYCON traffiQ

D 3.1 Tero KULeuven

D 8.1 Tero AUTh

D 8.2 AUTh MeMex

D 8.8 Tero WP

Presentation of WP4: “Advanced marketing research and consumer experimentation”,

by Mr. Altsitsiadis (KULeuven) (see relevant presentation)

A brief introduction to the WP4 and the concept of the Conjoint analysis was made.

Mr Altsitsiadis noted the significance of choosing and describing accurately, through a predefined format, the innovations that will be evaluated. It was estimated by the representative of KULeuven that 6 to 8 experiments would be a sufficient number. Mr. Ambrosino (TIEMME) requested KULeuven to provide further details in more depth and in a more simple way on the concept of Conjoint analysis so that to be understandable by partners that have no expertise on it (e.g. the PT agencies).

Furthermore, a concern was expressed on whether the use of Crowdflower service platform software

will be possible or not in the frame of CIPTEC.

Other main comments made by participants during the discussion on the WP4 are:

- Experiments could earlier than what it is mentioned on the Part B

- There is a need to clarify and specify the input needed and required by the other WPs in

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order to feed the WP4: what innovations could be evaluated or/and implemented? – an

example of information to be provided to KULeuven would be very useful.

Presentation of WP5: “Development of the “Toolbox for Public Transport Innovation”,

by Mr. Saverio Gini (MemEx) (see relevant presentation)

A brief introduction to the WP5 was made.

It was decided that a workplan will be developed and proposed by the partner responsible for the WP.

It was clarified that the toolbox will be both a printed and on-line (web-based) tool covering different

aspects of the innovation process. It was suggested that if any reallocation of man-months is needed

this could be arranged. MemEx will be responsible mainly for the “architecture” (structure), the logic

and the content of the toolbox. It was proposed (by S.A. and G.A.) that the development of the online

platform will be carried out by other partners specialised in web designing and development in close

cooperation with MemEx and the rest partners involved in the WP5.

It was suggested that, if possible, the full version of the toolbox will be prepared before its allocated

date in order for the consortium to have more time for its evaluation and improvement and following

releasing of short and online version.

It was proposed that in the identification of drivers and barriers for innovation Ortelio could assist the

whole consortium.

Other main comments made by participants during the discussion on the WP5 are:

- Since the project refers to urban context, instead of rural areas, the usage of “peri-urban”

areas and areas of weak demand may be more appropriate as a typology category (E.G.)

- The toolbox of the World Bank and the konSULT platform (options generator platform for

policies on urban mobility) were referred as examples to be considered for the CIPTEC

toolbox (E.G.)

Presentation of WP6: “Social innovation, toolbox validation and policy

recommendations”, by Mr. Bougiouklis (WR) (see relevant presentation)

A brief introduction to the WP6 was made.

It was suggested that a clarification of the terms “social entrepreneurship” and “social innovation” and

their application in the transport sector is required. Mr. Altsitsiadis (KULeuven) mentioned the example

of the “community energy” and its interrelation with public transportation.

It was suggested by Mr. Bougiouklis (WR) that particular focus should be made in the policy

development at the CIPTEC partners’ local-site level.

Furthermore, it was mentioned that AUTh should be actively involved in D6.4 in particular.

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Presentation of WP7: Management and coordination, by Mr. Ilias Trochidis (Tero) and Mr.

Evangelos Genitsaris (TSRG/AUTh) (see relevant presentations)

The project management structure, as well as critical aspects for its implementation, (such as its

internal document management and financing process), were presented, including the requirements of

Horizon 2020 and elements of the presentation that was sent to the coordinator by the project’s PO

Mr. Mauritsch.

A request was made for the design of an aesthetically pleasing cover page for the project’s

deliverables.

Mr. Genitsaris (AUTh/ TSRG) was assigned the role of Deputy Project Manager, while Mr. Bougiouklis

(WR), with the assistance of Tero, will act as the project’s Innovation Manager. The project partners

also defined and finalized the list of members of the CIPTEC Steering Committee

It was suggested that each WP’s lead partner should organize teleconferences on particular subject,

with additional teleconferences organised for the whole consortium.

All partners were asked to provide suggestions on the members of the CIPTEC Advisory Board.

Presentation of WP8: “Capitalisation: dissemination, communication, awareness and

exploitation activities”, by Mr. Ilias Trochidis (Tero) (see relevant presentation)

The basic structure and principles of the project’s Marketing plan, website, logo, corporate identity,

networking and dissemination material were presented.

Alternative project logos were presented and one of them was selected with minor proposed

alterations (e.g. removal of “shadow”, usage of the slogan “Collective Innovation for Public Transport”.

Mr. Ronald Jorna asked for the creation of a logo integrating the Horizon 2020 mandatory text

concerning financing, with the EU flag, as requested by the Grant Agreement. The notion of public

access to deliverables and publications, as well as the Zenodo platform were presented.

Concerns also rose on the issue of business confidentiality (e.g. for PT operators due to competition

reasons) and whether it could potentially affect the project’s outcome and the importance of the

project’s Data Management Plan was stressed.

Tero will send an email to WPs leaders asking for contribution on the data management issues.

General discussion/ First year activities/ Closing remarks

The inclusion of an inspiring lecture to be delivered by good speakers in the agenda of the upcoming

meetings was suggested by Prof. Naniopoulos. All partners participated in the closing discussion,

expressing their satisfaction with the kick-off meeting’s results and their determination for the

establishment of a fruitful cooperation. A first list of actions per partner was presented by the closure of

the meeting for the next 6 months (until the next project meeting).

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The list of actions of the first semester of the project was further elaborated and is presented below.

Table 1: Task List of Actions per Partner resulted from the kick off meeting for the first six months.

Respon-sible

Partner No Task Due Date Status Comments

AUTh

1 Establish a clearing house for relevant data and bibliographic material.

19-Jun-15 Pending

2 Establish a “Glossary of terms used for the project.

26-Jun-15 Pending

3 In three weeks organize a web meeting for WP1 particularly on D1.1 also for WP2.

1-Jun-15 Pending

4

Check any existing EU projects databases (including http://www.transport-research.info/web/) for deliverables and project documents related to CIPTEC.

19-Jun-15 Pending

5 Send the booklet produced by DG VII about good practices in public transport to the partners.

19-Jun-15 Pending

6 Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.

26-Jun-15 Pending

7 Produce a Press release, send it to partners, ask them to translate it in their local language and distribute it to local press .

29-May-15

Pending

8 Produce an appropriate cover for all the CIPTEC deliverables.

12-Jun-15 Pending

9 Create a generic project presentation for the first page of the website.

5-Jun-15 Pending

10 Create the projects document repository in Dropbox.

22-May-15

Pending

TERO

1 Establish a clearing house for relevant data and bibliographic material.

19-Jun-15 Pending

2 In three weeks organize a web meeting for WP1 particularly on D1.1 also for WP2.

1-Jun-15 Pending

3 Finalise the logo (leave out the shadow). 29-May-

15 Pending

4 Create a generic project presentation for the first page of the website.

5-Jun-15 Pending

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5 Select a tool for teleconferences. 12-Jun-15 Pending

6 Create the project’s general mailing list: [email protected]

22-May-15

Pending

7 Create the projects document repository in Dropbox.

22-May-15

Pending

8 WP3: prepare a ToC for D3.1. 5-Jun-15 Pending

9 WP3: Prepare a detailed work plan and task list for partners for the first 6 months of the project.

Pending

MRDH 1 WP1: Prepare a detailed work plan and task list for partners for the first 6 months of the project.

Pending

MOBYCON

1 WP2: Prepare a detailed work plan and task list for partners for the first 6 months of the project.

Pending

2 WP2: Τemplate and matrix for collecting information.

Pending

KUL

1 Assist EPF in the methodology of organizing surveys for 1.4.

Pending

2

WP4: Send some material concerning “Conjoint analysis” to the partners in order to develop a common understanding and contribute more effectively to the work planned.

12-Jun-15 Pending

ORTELIO 1 Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.

26-Jun-15 Pending

WP leaders

1

Produce a list of contents of issues for each task, because the description is generic. At a later stage, a table of contents of the report can be established based on the material gathered together.

26-Jun-15 Pending

2 Each WP leader provide to AUTh a set of definitions on the terms used in the WP they lead.

19-Jun-15 Pending

ALL partners

1 Partners send material related to CIPTEC to AUTh and to relevant WP leaders.

12-Jun-15 Pending

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Table 2: Task List of Actions per Work Package resulted from the kick off meeting for the first six

months.

Work Package

No Task Responsible

Partner Due Date Status Comments

WP1

1 Assist EPF in the methodology of organizing surveys for 1.4.

KUL Pending

2 In three weeks organize a web meeting for WP1 particularly on D1.1.

AUTh/TERO 1-Jun-15 Pending

3

Prepare a detailed work plan and task list for partners for the first 6 months of the project.

MRDH Pending

WP2

1 In three weeks organize a web meeting for WP2.

AUTh, TERO 1-Jun-15 Pending

2

Prepare a detailed work plan and task list for partners for the first 6 months of the project.

MOBYCON Pending

3 Τemplate and matrix for collecting information.

MOBYCON Pending

4

Check any existing EU projects databases (including http://www.transport-research.info/web/) for deliverables and project documents related to CIPTEC.

AUTh 19-Jun-

15 Pending

5

Send the booklet produced by DG VII about good practices in public transport to the partners.

AUTh 19-Jun-

15 Pending

WP3

1 WP3: prepare a ToC for D3.1 and send it to WR and AUTh for review.

TERO 5-Jun-15 Pending

2 WP3: finalize the ToC for D3.1 and send it to all partners.

TERO 19-Jun-

15 Pending

3

WP3: Prepare a detailed work plan and task list for partners for the first 6 months of the project.

TERO 19-Jun-

15 Pending

4 First draft of D3.1 TERO/ WR 28-Aug-

15 Pending

WP4 1

Send some material concerning “Conjoint analysis” to the partners in order to develop a common understanding and contribute more effectively to the work

KUL 12-Jun-

15 Pending

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planned.

WP5

WP6

WP7 1

Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.

26-Jun-15

Pending

WP8

1

Produce a Press release, send it to partners, ask them to translate it in their local language and distribute it to local press .

AUTh 29-May-

15 Pending

2 Finalise the logo (leave out the shadow).

Tero 29-May-

15 Pending

3 Produce an appropriate cover for all the CIPTEC deliverables.

AUTh 12-Jun-

15 Pending

4 Create a generic project presentation for the first page of the website.

TERO/ AUTh 5-Jun-15 Pending

5 Select a tool for teleconferences.

TERO 12-Jun-

15 Pending

6 Create the project’s general mailing list: [email protected]

TERO 22-May-

15 Pending

7 Create the projects document repository in Dropbox.

TERO/ AUTh 22-May-

15 Pending

All WPs

1 Establish a clearing house for relevant data and bibliographic material.

AUTh, TERO 19-Jun-

15 Pending

2 Partners send material related to CIPTEC to AUTh and to relevant WP leaders.

ALL partners 12-Jun-

15 Pending

3

Produce a list of contents of issues for each task, because the description is generic. At a later stage, a table of contents of the report can be established based on the material gathered together.

WP leaders 26-Jun-

15 Pending

4

Each WP leader provide to AUTh a set of definitions on the terms used in the WP they lead.

WP leaders 19-Jun-

15 Pending

5 Establish a “Glossary of terms used for the project.

AUTh 26-Jun-

15 Pending