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MOBILITY for GROWTH 2014-2015
MG-5.3: Tackling urban road congestion
CIPTEC Project
“Collective Innovation for Public Transport in European Cities”
KICK-OFF-MEETING 14th - 15thof May
Electra Palace Hotel Thessaloniki, Greece
Minutes
Editors : prof. Aristotelis Naniopoulos Revision : Version final
Date : Wednesday, 10 June 2015 Distribution : Restricted (CIPTEC Project – Confidential)
Author(s) : Panagiotis Tsalis, Evangelos Genitsaris, (TSRG/ AUTh)
Abstract: This document provides the minutes of the kick-off meeting held in Thessaloniki, 14th - 15
th
of May 2015.
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1 Overview
The CIPTEC Consortium consists of:
Aristotle University of Thessaloniki Greece
Katholieke Universiteit Leuven Belgium
Mobycon BV The Netherlands
Tero Ltd Greece
MEMEX Italy
White Research Belgium
Ortelio Ltd United Kingdom
Metropoolregio Rotterdam Den Haag The Netherlands
Tiemme SpA Italy
traffiQ Lokale Nahverkehrsgesellschaft Frankfurt am Main mbH Germany
European Passengers’ Federation Belgium
European Metropolitan Transport Authorities France
Place of the meeting: Electra Palace Hotel, Thessaloniki
Figure: “Family” memorial photo of the CIPTEC partners at the kick-off meeting in Thessaloniki.
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Participants:
1 Aristotelis Naniopoulos (A.N.)
AUTh
2 Evangelos Genitsaris (E.G.)
3 Tzoulia Tapali (T.T.)
4 Dimitrios Nalmpantis (D.N.)
5 Pavlina Lazaridou (P.L.)
6 Ioanna Kantaidou (I.K.)
7 Panagiotis Tsalis (P.T.)
8 Efthymios Altsitsiadis (E.A.) KULeuven
9 Ronald Jorna (R.J.) MOBYCON
10 Otto Cazemier (O.C.)
11 Stratos Arampatzis (S.A.)
Tero
12 Ilias Trochidis (I.T.)
13 Panagiotis Chatzikamaris (P.C.)
14 Olympia Papadopoulou (O.P.)
15 Saverio Gini (S.G.) MEMEX
16 Irene Pettinelli (I.P.)
17 Konstantinos Bougiouklis (K.B.)
WR 18 Ioannis Kostopoulos (I.K.)
19 Lykogianni Elissavet (L.E.)
20 Herve Tsin (H.T.) Ortelio
21 Stavros Sindakis (S.S.)
22 Hafieda El Aissati (H.E.A.) MRDH
23 Willie de Swart (W.Sw.)
24 Marisa Perugini (M.P.) TIEMME
25 Giorgio Ambrosino (G.A.)
26 Winfred Schmitz (W.Sch.) traffiQ
27 Johannes Bardong (J.B.)
28 Stijn Lewyllie (S.L.) EPF
29 Ruud van der Ploeg (R.P.) EMTA
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Thursday, 14th of May – 1st Day
Opening of the meeting by prof. Aristotelis Naniopoulos (AUTh/TSRG)
Presentation of the meeting’s agenda Tour de table
Presentation of the participating organisations’ profile (relevant capabilities & anticipated main roles) by the partners’ representatives (see relevant presentations)
Short overview of the project by prof. Aristotelis Naniopoulos (AUTh/TSRG)
Presentation of CIPTEC main aim, objectives, ambitions (see relevant presentation)
Brief presentation of the Public Transport systems in Rotterdam; Frankfurt; Tuscany;
Thessaloniki (see relevant presentations)
Rotterdam (MRDH)
The public transport operators active in the area, the main facts and figures concerning the fleet and passenger use, as well as the main structure of the system were presented by Mrs. Swart. (see relevant presentation)
Frankfurt (traffiQ)
The main facts and figures of Frankfurt’s PT system, the levels of organization of PT in the area, traffiQ’s tasks, marketing objectives and aims were presented by Mr. Schmitz. (see relevant presentation)
Tuscany (MemEx)
The regional reference framework, the main components regulated by the service contract in the area, the PT procurement for the bus services, as well as the ticketing systems funded by the Tuscan regions were presented by Mr. Ambrosino (see relevant presentation)
Thessaloniki (AUTh/TSRG)
The main figures of the current situation of PT in Thessaloniki, the PT sector stakeholders, the local PT operator, the new PT modes that will be introduced, as well as the current options on the creation of a Metropolitan PT authority in the area were presented by Mr. Tsalis. (see relevant presentation)
Presentation of WP1: “Analysis of market & societal trends and needs of involved
parties in Public Transport sector”, by Mrs. El Aissati (MRDH), Mr. Ruud van der Ploeg
(EMTA) and Mr. Stijn Lewyllie (EPF) (see relevant presentation)
The WP1 objectives were recognised and presented. A presentation of the WP workplan was made.
Task 1.1: In task 1.1 it was decided by the consortium that an analysis of main market trends with
significant impact in PT will take place at global level. The report should be practical and readable. At
the beginning the concept of the deliverable should be detailed and clarified (this applies on all Dels).
Thus, the creation of a table of contents to be circulated is needed.
Other main comments made by participants during the discussion on the task 1.1 are:
- Consideration of social innovation as a trend (E.A.)
- Main focus on the communities at local-site level (K.B.)
- Preparation of a template per trend to be filled in (E.G.)
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- Possible consideration of the public transport mode dimension (K.B.)
- Need to establish a glossary of terms (A.N.)
- Possible usage of the SWOT analysis (E.A.)
- Possible consideration of the positive and negative impact for each trend (R.J.)
- The trend of usability vs. ownership as mentioned in the Part B was stressed (W.Sch.)
Task 1.2: A template for the conduct of SWOT analysis in task 1.2 was presented by MRDH and it
was agreed that it will be finalized with the assistance of all consortium members.
Other main comments made by participants during the discussion on the task 1.2 are:
- Consideration of non-users since they have to be attracted to PT (S.L.)
- Other sectors that could be examined for customers’/ users’ segmentation: tourism, health
care, education (E.G., R.P.)
- Possible consideration of ethnicity (cultural differences) as a criterion for defining customers’
groups (E.G.)
Task 1.3: In task 1.3 it was decided that MOBYCON will actively support EMTA throughout the task.
EMTA will set the frame of work and exploit its network of members for data collection. Furthermore,
TIEMME will introduce the FAMS model to the consortium proposing how this could be exploited, if
needed and considered useful and relevant. TIEMME will also propose how the results and findings of
the EPTA project could be exploited creatively.
Other main comments made by participants during the discussion on the task 1.3 are:
- Proposal to focus on the needs towards applying innovation (E.A.)
- Possible consideration of the drivers and barriers for innovation (O.C.)
- To examine the feasibility of measuring the innovation of PT agencies (S.S.)
- To ensure that task will cover both sides of PT authorities and operators (E.G.)
Task 1.4: In task 1.4, a need to clarify the number of interviews conducted with PT experts and filter
which aspects to highlight in workshops was identified. Mr. Bougiouklis (WR) expressed his concern
on the timing of the interviews (concerning them to be too late in the project process). It was also
decided that a short report on the findings of the interviews will be composed (although it was not
foreseen in the project’s grant agreement).
Other main comments made by participants during the discussion on the task 1.4 are:
- Need to consider how the workshop results will be exploited in the following WPs
- Possible exploitation of the perceptual maps for workshops (E.A.)
A question was raised on whether some of the WP deliverables could be finalised at a later stage of
the project. It was decided that at least an advanced full version of the project deliverables should be
ready at the time identified in the grant agreement and any further additions, modifications and
improvements – if required – could be made later on. The organisation of a teleconference for WP1
within next 2-3 weeks was proposed by G.A. and agreed by the consortium.
Presentation of WP2: “Mapping and evaluation of existing innovative services and
practices”, by Mr. Otto Cazemier (Mobycon) (see relevant presentation)
The WP2 objectives and workplan were presented. It was pointed out that the health care, tourism and education sectors can be identified as having similar characteristics to the transport sector. Task 2.1 &Task 2.2: In tasks 2.1 and 2.2 it was decided that MOBYCON will create a template for the description of innovation (covering all of its aspects) that will be used in the task. A booklet on
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innovative PT produced by the DG7, the TIDE project, the TRB productions, POLIS, CORDIS and ELTIS were identified as potential sources of data. Furthermore, a thematic classification of innovation was suggested. Task 2.3: In task 2.3 it was decided that WR will assist with the analysis and the creation of an on-line questionnaire. The addresses in which the questionnaire will be sent should be collected in cooperation of all partners. Other main comments made by participants during the discussion on the WP2 are:
- To consider behavioural focused innovations that could feed the WP4 (E.A.)
- WP4 Leader may define more precisely what is needed
- The innovations could be evaluated in terms of impact, feasibility, etc.
- An example of template describing an innovation already filled in may be prepared and
circulated to partners. In addition, examples of what is meant as innovation and what is not
could be useful (K.B.)
Presentation of WP3: “Developing innovative concepts in public transport sector by
collective intelligence”, by Mr. Ilias Trochidis (Tero) (see relevant presentation)
The WP3 objectives and workplan were presented.
Task 3.1: In task 3.1 a collective intelligence framework will be developed. In order to do this, the need
to understand the problem, review successful crowdsourcing cases and existing platforms and come
up with guidelines on how to use crowdsourcing in CIPTEC was recognised.
Task 3.2: In task 3.2 the development and dissemination of crowdsourcing platform will take place.
Issues to be clarified included: languages used by the crowdsourcing platform; who will be the
moderator at each site; and what kind of data users can upload.
Task 3.3: In task 3.3 it was suggested that different co-creation workshops options will be proposed to
the consortium by WR. No further decisions were made since this task will take place at a later part of
the project.
Other main comments made by participants during the discussion on the WP3 are:
- “D3.3 Plan for co-creation / co-design workshops”, which is leaded by WR, should be
delivered preferably 3 months earlier than currently planned in DoW, i.e. by month 12 instead
of month 15, so as to provide additional time to the CIPTEC partners involved in the
organisation of the WP3 workshops and thus, facilitate them both in workshops’ early planning
and on-time implementation (K.B.)
- Crowdsourcing platforms should be provided in national languages focused at local-site level
- A general crowdsourcing platform in English apart from the local-site level ones may be used
(E.G.)
- A moderator for each national-based crowdsourcing platform may be needed
- Crowdsourcing could act as a validating tool of the results of WP1 and WP2 (R.J.)
- A template for the document output of each workshop may be prepared
- A pilot co-creation workshop may be take place at the 3rd
meeting (K.B.)
Open discussion on the interrelationship of WP1, WP2 & WP3
The connection between the WPs was identified and, in particular, the interrelation between WPs 2 and 3. Also, the need for the synergy among WP1 and WP2 was pointed out.
Furthermore, it was suggested by the coordinator that each partner should read carefully the
communication provided by the Project Management and Partners, and act accordingly. It was also
proposed that all partners should consider as deadline, for all deliverables, 15 days prior to the official
deadline.
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Friday, 15th of May – 2nd Day
Discussion on and approval of a detailed action plan for the first 6 months of the project
The deliverables foreseen for the first 6 months of the project were identified and discussed. For each deliverable, a reviewer was assigned as depicted in the following tables:
Months
Work Packages 1 2 3 4 5 6
WP1 Market & societal trends & needs
D1.1
WP2 Existing innovation D2.1
WP3 Collective intelligence D3.1
WP7 Management
D7.1
WP8 Capitalisation D8.1
D8.2 D8.8
Deliverables Partner responsible Reviewer
D 1.1 MRDH EMTA
D 2.1 MOBYCON traffiQ
D 3.1 Tero KULeuven
D 8.1 Tero AUTh
D 8.2 AUTh MeMex
D 8.8 Tero WP
Presentation of WP4: “Advanced marketing research and consumer experimentation”,
by Mr. Altsitsiadis (KULeuven) (see relevant presentation)
A brief introduction to the WP4 and the concept of the Conjoint analysis was made.
Mr Altsitsiadis noted the significance of choosing and describing accurately, through a predefined format, the innovations that will be evaluated. It was estimated by the representative of KULeuven that 6 to 8 experiments would be a sufficient number. Mr. Ambrosino (TIEMME) requested KULeuven to provide further details in more depth and in a more simple way on the concept of Conjoint analysis so that to be understandable by partners that have no expertise on it (e.g. the PT agencies).
Furthermore, a concern was expressed on whether the use of Crowdflower service platform software
will be possible or not in the frame of CIPTEC.
Other main comments made by participants during the discussion on the WP4 are:
- Experiments could earlier than what it is mentioned on the Part B
- There is a need to clarify and specify the input needed and required by the other WPs in
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order to feed the WP4: what innovations could be evaluated or/and implemented? – an
example of information to be provided to KULeuven would be very useful.
Presentation of WP5: “Development of the “Toolbox for Public Transport Innovation”,
by Mr. Saverio Gini (MemEx) (see relevant presentation)
A brief introduction to the WP5 was made.
It was decided that a workplan will be developed and proposed by the partner responsible for the WP.
It was clarified that the toolbox will be both a printed and on-line (web-based) tool covering different
aspects of the innovation process. It was suggested that if any reallocation of man-months is needed
this could be arranged. MemEx will be responsible mainly for the “architecture” (structure), the logic
and the content of the toolbox. It was proposed (by S.A. and G.A.) that the development of the online
platform will be carried out by other partners specialised in web designing and development in close
cooperation with MemEx and the rest partners involved in the WP5.
It was suggested that, if possible, the full version of the toolbox will be prepared before its allocated
date in order for the consortium to have more time for its evaluation and improvement and following
releasing of short and online version.
It was proposed that in the identification of drivers and barriers for innovation Ortelio could assist the
whole consortium.
Other main comments made by participants during the discussion on the WP5 are:
- Since the project refers to urban context, instead of rural areas, the usage of “peri-urban”
areas and areas of weak demand may be more appropriate as a typology category (E.G.)
- The toolbox of the World Bank and the konSULT platform (options generator platform for
policies on urban mobility) were referred as examples to be considered for the CIPTEC
toolbox (E.G.)
Presentation of WP6: “Social innovation, toolbox validation and policy
recommendations”, by Mr. Bougiouklis (WR) (see relevant presentation)
A brief introduction to the WP6 was made.
It was suggested that a clarification of the terms “social entrepreneurship” and “social innovation” and
their application in the transport sector is required. Mr. Altsitsiadis (KULeuven) mentioned the example
of the “community energy” and its interrelation with public transportation.
It was suggested by Mr. Bougiouklis (WR) that particular focus should be made in the policy
development at the CIPTEC partners’ local-site level.
Furthermore, it was mentioned that AUTh should be actively involved in D6.4 in particular.
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Presentation of WP7: Management and coordination, by Mr. Ilias Trochidis (Tero) and Mr.
Evangelos Genitsaris (TSRG/AUTh) (see relevant presentations)
The project management structure, as well as critical aspects for its implementation, (such as its
internal document management and financing process), were presented, including the requirements of
Horizon 2020 and elements of the presentation that was sent to the coordinator by the project’s PO
Mr. Mauritsch.
A request was made for the design of an aesthetically pleasing cover page for the project’s
deliverables.
Mr. Genitsaris (AUTh/ TSRG) was assigned the role of Deputy Project Manager, while Mr. Bougiouklis
(WR), with the assistance of Tero, will act as the project’s Innovation Manager. The project partners
also defined and finalized the list of members of the CIPTEC Steering Committee
It was suggested that each WP’s lead partner should organize teleconferences on particular subject,
with additional teleconferences organised for the whole consortium.
All partners were asked to provide suggestions on the members of the CIPTEC Advisory Board.
Presentation of WP8: “Capitalisation: dissemination, communication, awareness and
exploitation activities”, by Mr. Ilias Trochidis (Tero) (see relevant presentation)
The basic structure and principles of the project’s Marketing plan, website, logo, corporate identity,
networking and dissemination material were presented.
Alternative project logos were presented and one of them was selected with minor proposed
alterations (e.g. removal of “shadow”, usage of the slogan “Collective Innovation for Public Transport”.
Mr. Ronald Jorna asked for the creation of a logo integrating the Horizon 2020 mandatory text
concerning financing, with the EU flag, as requested by the Grant Agreement. The notion of public
access to deliverables and publications, as well as the Zenodo platform were presented.
Concerns also rose on the issue of business confidentiality (e.g. for PT operators due to competition
reasons) and whether it could potentially affect the project’s outcome and the importance of the
project’s Data Management Plan was stressed.
Tero will send an email to WPs leaders asking for contribution on the data management issues.
General discussion/ First year activities/ Closing remarks
The inclusion of an inspiring lecture to be delivered by good speakers in the agenda of the upcoming
meetings was suggested by Prof. Naniopoulos. All partners participated in the closing discussion,
expressing their satisfaction with the kick-off meeting’s results and their determination for the
establishment of a fruitful cooperation. A first list of actions per partner was presented by the closure of
the meeting for the next 6 months (until the next project meeting).
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The list of actions of the first semester of the project was further elaborated and is presented below.
Table 1: Task List of Actions per Partner resulted from the kick off meeting for the first six months.
Respon-sible
Partner No Task Due Date Status Comments
AUTh
1 Establish a clearing house for relevant data and bibliographic material.
19-Jun-15 Pending
2 Establish a “Glossary of terms used for the project.
26-Jun-15 Pending
3 In three weeks organize a web meeting for WP1 particularly on D1.1 also for WP2.
1-Jun-15 Pending
4
Check any existing EU projects databases (including http://www.transport-research.info/web/) for deliverables and project documents related to CIPTEC.
19-Jun-15 Pending
5 Send the booklet produced by DG VII about good practices in public transport to the partners.
19-Jun-15 Pending
6 Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.
26-Jun-15 Pending
7 Produce a Press release, send it to partners, ask them to translate it in their local language and distribute it to local press .
29-May-15
Pending
8 Produce an appropriate cover for all the CIPTEC deliverables.
12-Jun-15 Pending
9 Create a generic project presentation for the first page of the website.
5-Jun-15 Pending
10 Create the projects document repository in Dropbox.
22-May-15
Pending
TERO
1 Establish a clearing house for relevant data and bibliographic material.
19-Jun-15 Pending
2 In three weeks organize a web meeting for WP1 particularly on D1.1 also for WP2.
1-Jun-15 Pending
3 Finalise the logo (leave out the shadow). 29-May-
15 Pending
4 Create a generic project presentation for the first page of the website.
5-Jun-15 Pending
11
5 Select a tool for teleconferences. 12-Jun-15 Pending
6 Create the project’s general mailing list: [email protected]
22-May-15
Pending
7 Create the projects document repository in Dropbox.
22-May-15
Pending
8 WP3: prepare a ToC for D3.1. 5-Jun-15 Pending
9 WP3: Prepare a detailed work plan and task list for partners for the first 6 months of the project.
Pending
MRDH 1 WP1: Prepare a detailed work plan and task list for partners for the first 6 months of the project.
Pending
MOBYCON
1 WP2: Prepare a detailed work plan and task list for partners for the first 6 months of the project.
Pending
2 WP2: Τemplate and matrix for collecting information.
Pending
KUL
1 Assist EPF in the methodology of organizing surveys for 1.4.
Pending
2
WP4: Send some material concerning “Conjoint analysis” to the partners in order to develop a common understanding and contribute more effectively to the work planned.
12-Jun-15 Pending
ORTELIO 1 Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.
26-Jun-15 Pending
WP leaders
1
Produce a list of contents of issues for each task, because the description is generic. At a later stage, a table of contents of the report can be established based on the material gathered together.
26-Jun-15 Pending
2 Each WP leader provide to AUTh a set of definitions on the terms used in the WP they lead.
19-Jun-15 Pending
ALL partners
1 Partners send material related to CIPTEC to AUTh and to relevant WP leaders.
12-Jun-15 Pending
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Table 2: Task List of Actions per Work Package resulted from the kick off meeting for the first six
months.
Work Package
No Task Responsible
Partner Due Date Status Comments
WP1
1 Assist EPF in the methodology of organizing surveys for 1.4.
KUL Pending
2 In three weeks organize a web meeting for WP1 particularly on D1.1.
AUTh/TERO 1-Jun-15 Pending
3
Prepare a detailed work plan and task list for partners for the first 6 months of the project.
MRDH Pending
WP2
1 In three weeks organize a web meeting for WP2.
AUTh, TERO 1-Jun-15 Pending
2
Prepare a detailed work plan and task list for partners for the first 6 months of the project.
MOBYCON Pending
3 Τemplate and matrix for collecting information.
MOBYCON Pending
4
Check any existing EU projects databases (including http://www.transport-research.info/web/) for deliverables and project documents related to CIPTEC.
AUTh 19-Jun-
15 Pending
5
Send the booklet produced by DG VII about good practices in public transport to the partners.
AUTh 19-Jun-
15 Pending
WP3
1 WP3: prepare a ToC for D3.1 and send it to WR and AUTh for review.
TERO 5-Jun-15 Pending
2 WP3: finalize the ToC for D3.1 and send it to all partners.
TERO 19-Jun-
15 Pending
3
WP3: Prepare a detailed work plan and task list for partners for the first 6 months of the project.
TERO 19-Jun-
15 Pending
4 First draft of D3.1 TERO/ WR 28-Aug-
15 Pending
WP4 1
Send some material concerning “Conjoint analysis” to the partners in order to develop a common understanding and contribute more effectively to the work
KUL 12-Jun-
15 Pending
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planned.
WP5
WP6
WP7 1
Decide how to utilize the existing budget for the Advisory Board taking into consideration the Description of Work.
26-Jun-15
Pending
WP8
1
Produce a Press release, send it to partners, ask them to translate it in their local language and distribute it to local press .
AUTh 29-May-
15 Pending
2 Finalise the logo (leave out the shadow).
Tero 29-May-
15 Pending
3 Produce an appropriate cover for all the CIPTEC deliverables.
AUTh 12-Jun-
15 Pending
4 Create a generic project presentation for the first page of the website.
TERO/ AUTh 5-Jun-15 Pending
5 Select a tool for teleconferences.
TERO 12-Jun-
15 Pending
6 Create the project’s general mailing list: [email protected]
TERO 22-May-
15 Pending
7 Create the projects document repository in Dropbox.
TERO/ AUTh 22-May-
15 Pending
All WPs
1 Establish a clearing house for relevant data and bibliographic material.
AUTh, TERO 19-Jun-
15 Pending
2 Partners send material related to CIPTEC to AUTh and to relevant WP leaders.
ALL partners 12-Jun-
15 Pending
3
Produce a list of contents of issues for each task, because the description is generic. At a later stage, a table of contents of the report can be established based on the material gathered together.
WP leaders 26-Jun-
15 Pending
4
Each WP leader provide to AUTh a set of definitions on the terms used in the WP they lead.
WP leaders 19-Jun-
15 Pending
5 Establish a “Glossary of terms used for the project.
AUTh 26-Jun-
15 Pending