ciptv1 - implementing cisco ip telephony & video … ccnp...• ctcollab - troubleshooting cisco...

CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0

Learn to implement a Cisco collaboration solution in a multi-site environment

This hands-on course prepares you for implementing a Cisco collaboration

solution in a single-site environment.

Focusing primarily on Cisco Unified Communications Manager v10.x, you will

learn post-installation tasks, such as configuring users and associating them

with phones, as well as more advanced topics such as dial plan design and

configuration, single site on-cluster and off-cluster calling, Media Gateway

Control Protocol (MGCP), H.323 call signaling, SIP trunks, audio and video

conferencing, QoS, and media resources. In addition, you will use the Cisco

Unified Border Element (CUBE) with SIP Trunks.

With the increasing importance of video and video conferencing, you will also

learn the configuration tasks for audio and video conference bridges, Cisco

TelePresence conferencing products (including TelePresence Server,

TelePresence MCU, and TelePresence Conductor). The dial plan lessons are

enhanced with URI dialing for endpoints.

Our state-of-the art virtual Cisco UC on UCS lab environment integrated with

Citrix XenDesktop provides an easy, reliable, and high-performance lab

experience. XenDesktop delivers a high-definition user experience to you

anywhere. With XenDesktop, you are given a reliable connection to their virtual

desktops with no single point of failure. You will be able to work at their local

endpoint devices while accessing virtual desktops provided by XenDesktop to

perform labs. The experience is equivalent to that of a local Windows desktop.

What You'll Learn

• How the CUCM administrative and service GUIs work

Activate, start, and stop CUCM services

Configure base CUCM components, such as date time groups, device pools,

Call Manager groups, and other common elements

• Add and delete phones manually and using auto registration

• Add users, assign them capabilities, and associate them with phones

• LDAP Integration including LDAP synchronization and LDAP authentication

• LDAP attribute mapping and filters

• Deploying IP Phone services

• Configure phone features: Music on Hold (MOH) and phone services

• Set up media resources to use for MOH and conferencing

• Build a dial plan including route patterns, route lists, and route groups

supporting both the NANP and variable-length dial plans

• Deploy line/device Class of Service using partitions and calling search

spaces for call blocking

• Call hunting (hunt lists) and call queuing configuration

• PSTN access methods, gateway vs. Cisco Unified Border Element (CUBE),

and codec selection

• PSTN access using MGCP gateways, including route lists, route groups, and

digit manipulation

• PSTN access using H.323 gateways including inbound and outbound dial

peer selection

• H.323 gateway digit manipulation, codec selection, and class of restriction

• PSTN access using the CUBE and SIP trunks

• CUBE and URI dialing

• Media Resources including MOH, annunciators, and Media Termination

Points (MTPs)

• Hardware and software audio and video conference bridges

• TelePresence MSE 800, TelePresence server, and TelePresence Conductor

conferencing

• Quality of Service (QoS) and bandwidth calculations

• Best-Effort, IntServ, and DiffServ QoS models

• QoS classification and marking

• QoS policing and shaping

Who Needs to Attend

Network professionals who install, configure, and manage Cisco collaboration

solutions

Prerequisites

• CICD - Implementing Cisco Collaboration Devices

• CIVND2 - Implementing Cisco Video Network Devices v1.0

Follow-On Courses

• CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0

• CTCOLLAB - Troubleshooting Cisco IP Telephony and Video

• CAPPS - Implementing Cisco Collaboration Applications v1.0

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• CCNP Collaboration

Why VoiceBootcamp Inc?

Our lab environment has been customized to ensure that you gain the skills

you need for single-site deployment and globalization in North America.

Other training partners provide a simplistic topology with a generic HQ site

and minimal implementation of the North American Numbering Plan (NANP).

Our enhanced labs include:

• A focus on the NANP

• HQ in North America with multiple branches in North America with

overlapping extensions

• Branch offices featuring international dialing

• Implementing a real-life variable-length on-net dial plan including:

• Emergency dialing such as 911

• Services dialing such as 411, 511, and 611

• Local 7-digit and 10-digit dialing

• NANP long-distance dialing

• Variable-length international dialing

URI dialing of endpoints

Each student pod contains the following, independent of other pods:

• Two Cisco 9951 SIP phones

• Branch and PSTN phones

• IP Communicator phones

• Communications Manager cluster

• Unity Connection server

• TelePresence server

• TelePresence conductor

• Domain controller

• MediaSense server

• Cisco Expressway server(s)

• 2911 and 2811 gateways and CUBEs

• Fully simulated PSTN

Course Outline

1. Cisco Unified Communications Manager Introduction

• Describing the Role of Cisco Unified Communications Manager, Its

Architecture, and Its Deployment and Redundancy Options

• Performing Initial Cisco Unified Communications Manager Configuration

• Deploying Endpoints and Users

• Deploying IP Phone Services

2. Dial Plan Introduction and Implementation of Single-Site On-Cluster

Calling

• Describing Dial Plan Components

• Implementing Endpoint Addressing and Call Routing

• Implementing Calling Privileges

• Implementing Call Coverage in Cisco Unified Communications Manager

3. Implementation of Single-Site Off-Cluster Calling

• Analyzing Single-Site Off-Cluster Calling Requirements

• Implementing PSTN Access Using MGCP Gateways • Describing Cisco IOS

H.323 and SIP Gateways

• Implementing PSTN access Using H.323 Gateways

• Describing the Cisco Unified Border Element

• Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk

• Using the Cisco Unified Border Element for URI Dialing

• Describing Dial Plan Interworking

4. Media Resources

• Describing Media Resources in Cisco Unified Communications Manager

• Implementing Annunciators and MOH

• Implementing MTPs

5. Audio and Video Conferencing

• Describing Conferencing Devices and Their Functions

• Implementing Conference Bridges

• Describing Cisco TelePresence MSE 8000

• Implementing Cisco TelePresence Server

• Implementing Cisco TelePresence Conductor

6. Quality of Service

• Analyzing Quality of Service Requirements

• Describing QoS Components and their Functions

Implementing Marking

Implementing Policing and Shaping

Labs

Lab 1: Deploying Router & Switch Infrastructure to support Collaboration

Lab 2: Lab Environment Exploration and Setup

Lab 3: Configuring Cisco Unified Communications Manager Initial

Settings

Lab 4: Implementing Calling Privileges

Lab 5: Media Resource Configuration

Lab 6: Implementing PSTN Calling Using SIP Trunks through Cisco

Unified Border Element

Lab 7: Implementing PSTN Calling Using MGCP Gateways

Lab 8: Implementing PSTN Calling Using H.323 Gateways

Lab 9: Implementing Call Routing

Lab 10: Deploying Endpoints and Users

Lab 11: Implementing Call Coverages

Lab 12:Quality of Service (QoS) Configuration

Lab 13: Cisco TelePresence Server and Conductor Configuration

Lab 14: Cisco Unified Prime Collaboration Deployment

Lab 15: CUCM Testing and Troubleshooting in Multi-site Environment

Classroom or Online Live

Course Code: 1025-02

$2499 - 4595 USD

5 Day Course – Individual

12 Days Course – Full CCNP Collaboration Bootcamp

Other Delivery Methods

Classroom Live Private Group Training

CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0

Learn to implement a Cisco Collaboration Solution in a multisite

environment.

This hands-on course prepares you for implementing a Cisco collaboration

solution in a multisite environment.

Focusing on Cisco Unified Communications Manager v10.x, Cisco VCS-C, and

Cisco Expressway series, you will implement voice and video in a multisite

network. You will learn the concepts and configuration elements of globalized

call routing, URI dialing and call routing, Global Dial Plan Replication (GDPR)

based on Cisco Inter-cluster Lookup Service (ILS), Cisco Unified Survivable

Remote Site Telephony (SRST), mobility features, and Call Admission Control

(CAC).

In consideration of mobile users connected to the public Internet, as well as

Cisco TelePresence devices, you will also learn the concepts and configuration

elements of Cisco VCS and its integration with Cisco Unified Communications

Manager and Cisco Mobile Remote Access (MRA) on Cisco Expressway Series.

We've extended the hours of this course from 9:00 a.m. to 7:00 p.m. each

day to give you the most complete training experience possible and to ensure

you have time to absorb and fully grasp the in-depth content that will be

covered.

What You'll Learn

• Issues in multisite deployments and their solutions

• Implement a variable-length on-net dial plan without globalization

supporting multiple sites with overlapping extensions

• Use v7, 8, and 9.1 features, including local route groups and global

transformations

• Transition to a globalized E.164 dial plan

• Issues with globalization in the NANP

• Implement a URI-based dial plan for multisite deployments

• Implement call-processing resiliency in remote sites using SRST, MGCP

fallback, and CUCM Express

• Implement CAC to manage calling and prevent oversubscription of the IP

WAN

• Implement enhanced locations call admission control

• Implement mobility features such as CUCM device mobility and CUCM

extension mobility

• Explore the use of gatekeepers

• Configure and implement solutions to reduce bandwidth requirements in

the IP WAN

• Implement Cisco VCS

• Implement Cisco Expressway series

• Implement users and endpoints in Cisco VCS Control

• Interconnecting and integrating Cisco Unified Communications Manager

and Cisco VCS

• Implement a dial plan on Cisco VCS

• Implement Unified Communications and Mobile Remote Access (MRA)

• Implementing ILS

• Implement Global Dial Plan Replication (GDPR)

• Implementing Call Control Discovery and SAF

Who Needs to Attend

Network professionals who install, configure, and manage Cisco Collaboration

solutions in multisite enterprises

Prerequisites

• Active CCNP Voice or CCNP Collaboration

• One to three years of active Call Manager/Unified Communications

Manager experience

• Experience with SIP, H.323, and MGCP protocols

• Basic understanding of video concepts inside unified communications




Follow-On Courses

There are no follow-ons for this course.





Our lab environment has been customized to ensure that you gain the skills

you need for multisite deployment and globalization in North America. Other

training partners provide a simplistic topology with a generic HQ site and

minimal implementation of the North American Numbering Plan (NANP). Our

enhanced labs include:

• A focus on the NANP

• HQ in North America with multiple branches in North America with

overlapping extensions

• Branch offices featuring international dialing

• Globalization of dial plans

• Global dial plan replication

• Intercluster Lookup Service (ILS)

• Implementing a real-life variable-length on-net dial plan including:

• Emergency dialing such as 911

• Services dialing such as 411, 511, and 611

• Local 7-digit and 10-digit dialing

• NANP long distance dialing

• Variable-length international dialing

• URI dialing of endpoints

• Cisco Expressway call routing

• Cisco TelePresence management suite

• Each student pod contains the following, independent of other pods:

• Two Cisco 9951 SIP phones

• Branch and PSTN phones

• IP Communicator phones

• Communications Manager Cluster

• Unity Connection server • TelePresence server

• TelePresence Conductor

• Domain controller

• MediaSense server

• Cisco Expressway server(s)

• 2911 and 2811 gateways and CUBEs

• Fully simulated PSTN

Course Outline

1. Multisite Deployment Implementation

• Identifying Issues in a Multisite Deployment

• Identifying Multisite Deployment Solutions

• Implementing a +E.164 Based Dial Plan for International Multisite

Deployments

• Implementing a URI Based Dial Plan for Multisite Deployments

2. Centralized Call-Processing Redundancy Implementation

• Implementing SRTS and MGCP Fallback

3. Bandwidth Management and CAC Implementation

• Managing Bandwidth

• Implementing CAC

4. Implementation of Features and Applications for Multisite

Deployments

• Implementing Device Mobility

• Implementing Cisco Extension Mobility

• Implementing Cisco Unified Mobility

5. Cisco VCS and Cisco Expressway

• Describing Cisco VCS and Cisco Expressway Series Deployment Options

• Deploying Users and Local Endpoints in Cisco VCS control

• Interconnecting Cisco Unified Communications Manager and Cisco VCS

• Implementing Unified Communications Mobile and Remote Access

6. GDPR and CCD

• Implementing ILS and GDPR

• Implementing CCD

• Implementing Policing and Shaping

Labs

Lab 1: Remote Labs Access

Lab 2: Disaster Recovery

Lab 3: Cisco Unified Border Element

Lab 4: SIP Trunk Configuration

Lab 5: MGCP Gateway Configuration

Lab 6: Inter-Cluster Trunk Configuration

Lab 7: Route Groups

Lab 8: Route Lists

Lab 9: IP Communicator Phone Registration

Lab 10: 9951 IP Phone Registration

Lab 11: Cisco Unified Collaboration Deployment to built multi cluster

Lab 12: Traditional Route Patterns

Lab 13: Traditional Dial Plan Testing

Lab 14: User Management

Lab 15: Global Dial Plan and +E.164 Dialing

Lab 16: Multi-cluster Call Routing using Inter-cluster Trunking

Lab 17: URI Dialing

Lab 18: Survivable Remote Site Telephony

Lab 19: Bandwidth Management Techniques

Lab 20: Locations and Enhanced Locations CAC

Lab 21: Device Mobility

Lab 22: Extension Mobility

Lab 23: Unified Mobility

Lab 24: VCS Provisioning and Administration

Lab 25: VCS Dial Plan and CUCM integration

Lab 26: Mobile Remote Access using Cisco Expressway Core and Edge

(includes Cisco Jabber)

Lab 27: Global Dial Plan Replication

Classroom or Online Training


$2499 - 4595USD

5 Day Course – Individual Course

12 Days Full CCNP Collaboration Bootcamp

CTCOLLAB - Troubleshooting Cisco IP Telephony and Video

This course equips you with the knowledge and skills required to troubleshoot

Unified Communications Manager, Cisco VCS-C, Cisco Expressway, and Cisco

TelePresence Management Suite. The troubleshooting approach utilizes a

multiple site voice and video network. Techniques and procedures for

troubleshooting are demonstrated and put into practice for the Cisco

Collaboration Solution. Topics include methods for troubleshooting, triage

approaches, tools and resources, and logical focused use of tools. Scenarios

and trouble tickets will include call setup issues, Intercluster Lookup Service

(ILS), mobility features, VCS control and VCS Expressway, as well as media

resource and QoS issues.

We have refocused the standard CTCOLLAB labs to give you hands-on

experience troubleshooting a realistic North American dial plan to better

simulate the environment you work in every day. You will troubleshoot a

network with:

• A different area code deployed simulating the North American Dial Plan

(NADP)

• Variable-length on-net dial plan supporting multiple sites with overlapping

extensions

• Headquarters in North America with multiple branches in North America

and Europe/Middle East

• Local route groups and global transformations

• URI dialing

• Firewall traversal

• Video conferencing

This course features the following authorized content and software releases:

• Cisco Course v1.0

• Cisco Unified Communications Manager Software v10.5

What You'll Learn

• A systematic methodology to troubleshoot Cisco UC systems

• Knowledge of tools and reports that help isolate UC system problems

• Use troubleshooting and monitoring tools

• Troubleshoot common gateway and endpoint registration issues

• Troubleshoot CUCM availability issues

• Investigate database replication issues

• Troubleshoot LDAP integration issues

• Diagnose and resolve a call setup issue

• Troubleshoot Endpoint Registration

• Troubleshoot VCS Control and VCS Expressway Availability Issues

• Troubleshoot on-net multisite calling issues

• Investigate off-net calling issues

• Diagnose and resolve device mobility, extension mobility, and unified

mobility issues

• Troubleshoot TelePresence Management Suite Issues

• Troubleshoot MTP issues

• Troubleshoot transcoder issues

• Troubleshoot issues with audio conferences • Troubleshoot issues with

video conferences

Who Needs to Attend

• Network administrators and network engineers

• System engineers and field engineers

• Anyone working toward CCNP Collaboration certification

Prerequisites




Follow-On Courses

There are no follow-ons for this course.





Every student pod includes:

• IP video phones

• A full variable-length on-net dial plan as described in Cisco's Collaboration

SRND, including line/device Class of Service

• A full E.164 globalized dial-plan

• URI dialing capability

• ILS between three clusters

• Locations and regions

• Device pools

• Device mobility, extension mobility, and unified mobility mobile voice

access

• Media resources, resource groups and resource group lists

• SRST, COR, and media resources deployed on routers

• SIP, H.323, MGCP, and Gatekeeper included

• New CUCM 10.5 features, such as Global Dial Plan Replication (GDPR) and

ILS

Course Outline

1. Introduction to Troubleshooting Cisco Collaboration Solutions

• Identifying Cisco Collaboration Deployments

• Using Troubleshooting Methodology

• Using Troubleshooting and Monitoring Tools

2. Cisco Unified Communications Manager Troubleshooting

• Troubleshooting Common Gateway and Endpoint Registration Issues

• Troubleshooting Cisco Unified Communications Manager Availability Issues

• Troubleshooting Database Replication Issues

• Troubleshooting LDAP Integration Issues

3. Cisco VCS Control and VCS Expressway Troubleshooting

• Troubleshooting Endpoint Registration Issues

• Troubleshooting Cisco VCS Control and Cisco VCS Expressway Availability

Issues

• Troubleshooting Database Replication Issues

• Troubleshooting LDAP Integration Issues

4. Call Setup Issues

• Describing Call Setup Issues and Causes

• Troubleshooting On-Net Single-Site Calling Issues

• Troubleshooting On-Net Multi-Site Calling Issues

• Troubleshooting Off-Net Calling Issues

5. ILS and GDPR Issues

• Troubleshooting ILS and GDPR

6. Cisco Unified Communications Manager Mobility Features

• Troubleshooting Device Mobility Issues

• Troubleshooting Cisco Extension Mobility Issues

• Troubleshooting Cisco Unified Mobility Issues

7. Cisco TelePresence Management Suite Issues

• Troubleshooting Cisco TMS Issues

8. Voice Quality and Media Resources Issues

• Troubleshooting MTP Issues

• Troubleshooting Transcoder Issues

• Troubleshooting Audio and Video Conferencing Issues

• Troubleshooting Audio and Video Quality Issues

Labs

Lab 1: - Trouble Tickets: Troubleshooting Gateway and

Endpoint Registration Issues

Lab 2: - Trouble Tickets: Troubleshooting LDAP Integration

Issues

Lab 3: - Trouble Tickets: Troubleshooting Endpoint

Registration Issues

Lab 4: - Trouble Tickets: Troubleshooting LDAP Integration

Issues

Lab 5: - Trouble Tickets: Troubleshooting On-Net Single Site

Calling Issues

Lab 6: - Trouble Tickets: Troubleshooting On-Net Multisite

Calling Issues

Lab 7: - Trouble Tickets: Troubleshooting Off-Net Calling issues

Lab 8: Trouble Tickets: Troubleshooting ILS and GDPR

Lab 9: Trouble Tickets: Troubleshooting Device Mobility Issues

Lab 10: Trouble Tickets: Troubleshooting Extension Mobility Issues

Lab 11: Trouble Tickets: Troubleshooting Cisco Unified Mobility Issues

Lab 12: Trouble Tickets: Troubleshooting Cisco TMS Issues

Lab 13: Trouble Tickets: Troubleshooting Transcoder Issues

Lab 14: Trouble Tickets: Troubleshooting Issues with Audio and Video

Conferences



$2499 - 4595USD

5 Day Course – Individual Course

12 Days Full CCNP Collaboration Bootcamp



CAPPS - Implementing Cisco Collaboration Applications v1.0

In this hands-on course, you will practice configuring and integrating Cisco's

call management and voice mail systems from scratch. You will work with

Cisco Unity Connection, which is integrated with Cisco Unified Communications

Manager (CUCM), and with Cisco Unity Express, integrated with CUCM

Express.

You'll also work with TelePresence components, such as the Cisco

TelePresence Management Suite, TelePresence Conductor, and Cisco Video

Communications Servers.

This course features the following authorized content and software releases:

• Cisco Course v1.0

• CUCM Software v10.5

• CUCM Express Software v10.5

• Cisco Unity Connection Software v10.5 (2)

• Cisco MediaSense v10.5 (1)

• Cisco Prime Collaboration Provisioning v10.6

• Cisco TelePresence Conductor vXC3.0

• Cisco TelePresence Server v4.1

• Cisco VCS vX8.5

• Cisco TelePresence Management Suite v14.6

Building on the foundation provided by CICD v1.0, you'll focus on voice mail

administration and presence administration. You will learn how to add users,

configure Class of Service, schedules, and distribution lists, and set up

AutoAttendants for both systems. You'll connect your voice mail systems using

Voice Profile for Internet Mail (VPIM) networking.

You will also learn how to integrate the Cisco Instant Messaging and Presence

with CUCM, deploy the Cisco Jabber client with desk phone control, and

integrate Unity Connection for Jabber access. In addition, deployment of Cisco

Collaboration Systems will be covered including Prime Collaboration, video

infrastructure, Cisco TelePresence Management Suite, and Video Applications.

What You'll Learn

• Integrate Cisco Unity Connection with CUCM

• Unity Connection System Settings, Schedules, and Distribution Lists

• Integrate Unity Connection with Microsoft Active Directory

• Use Cisco Unity Connection Partitions and Search Spaces

• Implement Cisco Unity Connection Call Management

• Build an Audiotext Application Using the Opening Greeting, Interview, and

Call Handlers

• Configure Directory Call Handlers

• Configure Cisco Unity Connection Users, Class of Service, and Roles

• Set Up Message Notification

• Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express

• Integrate Cisco Unity Express with CUCM Express

• Unity Express System Settings, Schedules, and Distribution Lists

• Configure Cisco Unity Express Users and Class of Service

• Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging

• Configure the Cisco Unity Express AutoAttendant

• VPIM

• Cisco Unified Instant Messaging and Presence

• Configure CUCM for IM&P Integration

• Cisco Unified IM&P and How to implement Jabber

• Configure Jabber Clients for IM&P and Desk Phone Control

• Deploy IP Phone Messenger

• Configure Unity Connection Integration with Call Manager

• Troubleshoot Cisco Unified IM&P

• Deploy Cisco Collaboration Systems

• Configure and Deploy with Cisco Prime Collaboration

• Deploy a Video Infrastructure

• Deploy and Configure Cisco TMS

• Deploy and Configure Cisco VCS

• Deploy and Configure Cisco MediaSense

Who Needs to Attend

• Network administrators and network engineers

• CCNP Collaboration candidates

• Systems engineers

Prerequisites




Follow-On Courses

• CTCOLLAB - Troubleshooting Cisco IP Telephony and Video





Course Outline

1. Cisco Unity Connection

• Designing and Deploying Cisco Unity Connection

• Integrating Cisco Unity Connection with Cisco Unified Communications

Manager

• Configuring Cisco Unity Connection Users, Templates and Class of Service

• Configuring the Cisco Unity Connection System

• Implementing Cisco Unity Connection Dial Plan and Call Management

• Configuring Unified Messaging

• Troubleshooting Cisco Unity Connection

• Deploying Voice Mail Redundancy in Branch Offices

2. Cisco Unity Express

• Designing and Deploying Cisco Unity Express

• Integrating Cisco Unity Express with Cisco Unified Communications

Manager Express

• Configuring Cisco Unity Express Users Accounts and Features

• Configuring Call Routing with Cisco Unity Express Auto-Attendant

• Troubleshooting Cisco Unity Express

3. Cisco Unified IM and Presence Implementation

• Designing and Deploying Cisco Unified IM and Presence

• Describing Cisco Unified Communications IM and Presence Components

and Communication Flows

• Integrating Cisco Unified Communications IM and Presence

• Configuring Cisco Unified Communications IM and Presence Features and

Implementing Cisco Jabber

• Configuring Cisco Jabber Mobile and Integrating Directory Servers

• Verifying and Troubleshooting Tools for Cisco Unified IM and Presence

Components

4. Video Provisioning and Integration in a Unified Communications

Deployment

• Deploying Cisco Collaboration Systems Applications with Cisco Prime

Collaboration

• Describing Video Infrastructure

• Describing Cisco TMS

Labs

Lab 1: Integrating Cisco Unity Connection with Cisco Unified

Communications Manager

Lab 2: Configuring Cisco Unity Connection Users

Lab 3: Configuring Cisco Unity Connection System Settings

Lab 4: Implementing Cisco Unity Connection Call Management

Lab 5: Configuring Cisco Unified Messaging

Lab 6: Troubleshooting Cisco Unity Connection

Lab 7: Integrating Cisco Unity Express with Cisco Unified

Communications Manager Express

Lab 8: Configuring Cisco Unity Express System Settings and Users

Lab 9: Implementing Call Routing with Cisco Unity Express

Auto-Attendant

Lab 10: Troubleshooting Cisco Unity Express

Lab 11: Integrate Cisco Unified Communications IM and Presence with

Cisco Unified Communications Manager

Lab 12: Configure Cisco Unified Communications IM and Presence

Features and Implement Cisco Jabber

Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers

Lab 14: Troubleshoot Cisco Unified Communications IM and Presence

Lab 15: Provisioning with Cisco Prime Collaboration

Lab 16: Deploying Cisco TMS and Video Applications



$2499 - 4595USD

5 Day Course – Individual

12 Days – Full CCNP Collaboration Bootcamp

Private Group Training


Classroom Live

ciptv1 - implementing cisco ip telephony & video … ccnp...• ctcollab - troubleshooting cisco...

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