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CIS 110
Information Technology Essentials
160
Computer Networking
10/28/2010
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Term
Using the ____ technology, the Intel processor,
chipset, and wireless network adapter are all
interconnected as a unit, which improves laptop
performance.
Definition
Centrino
Term
For an older motherboard, instead of screws
you’ll see ____ that keep the board from resting
directly on the bottom of the computer case.
Definition
spacers
Term
A(n) ____ boot involves turning on the power
with the on/off switch.
Definition
hard
Term
A ____ is a heat sink carrying an electrical
charge that causes it to act as an electrical
thermal transfer device.
Definition
peltier
Term
The current set of standards that is used by
BIOS, hardware, and the OS to manage power is
____.
Definition
Advanced Configuration and Power Interface
Term
On the motherboard, the ____ controls power to
the motherboard and must be connected for the
PC to power up.
Definition
Power SW
Term
Processor core frequency is measured in ____.
Definition
gigahertz
Term Definition
The ____ or system timer is dedicated to timing
the activities of the chips on the motherboard.system clock
Term
Most input/output devices communicate with
components inside the computer case through a
wireless connection or through cables attached
to the case at a connection called a(n) ____.
Definition
port
Term
A(n) ____ might solve the problem of
intermittent errors caused by noise in the power
line to the PC.
Definition
line conditioner
Term
The printer produces output on paper, often
called ____ copy
Definition
hard
Term
The slower end of the hub in the Intel i800
chipsets, called the ____, contains the I/O
controller hub.
Definition
South Bridge
Term
Installing more than one processor on a
motherboard creates a ____.
Definition
multiprocessor platform
Term
A ____ bus port can be used by many different
input/output devices, such as keyboards,
printers, scanners, and digital cameras.
Definition
universal serial
Term
The most reliable way to restore settings is to
keep a written record of all the changes you
make to ____.
Definition
CMOS RAM
Term
The ____ form factor was designed by Intel in
2003 for flexibility and can be used by
everything from large tower systems to those
ultrasmall-systems that sit under a monitor.
Definition
BTX
Term
The peltier’s top surface can be as cool as ____
degrees F.
Definition
45
Term
Later sockets used a ____, with pins staggered
over the socket to squeeze more pins into a
small space.
Definition
staggered pin grid array
Term Definition
Term
The ____ provides backup power in the event
that the AC fails completely.
Definition
uninterruptible power supply
Term
Throughput is sometimes called ____.
Definition
bandwidth
Term
The ____ menu in BIOS setup allows you to
configure automatic power-saving features for
your system, such as suspend mode or a sleep
state.
Definition
power
Term
A ____ is the most complicated component in a
computer.
Definition
motherboard
Term
Memory on the processor die is called ____
cache.
Definition
Level 1
Term
Access to a computer can be controlled using a
Definition
Access to a computer can be controlled using a
____ password.startup
Term
In the world of computers, the term ____ refers
to the computer’s physical components, such as
the monitor, keyboard, motherboard, and hard
drive.
Definition
hardware
Term
Motherboards that support PCI Express and
have the 24-pin P1 connector are sometimes
called ____ boards.
Definition
Enhanced ATX
Term
Data and instructions are stored on special ROM
(read-only memory) chips on the board and are
called the ____.
Definition
BIOS
Term
Motherboard settings are stored in a small
amount of RAM located on the firmware chip and
are called ____.
Definition
CMOS RAM
Term
A(n) ____ is a general-purpose tool that can
measure several characteristics of electricity in
a variety of devices.
Definition
multimeter
Term
The first ATX power supplies and motherboards
used a single power connector called the ____
connector that had 20 pins.
Definition
P1
Term
The slower end of the hub in the Intel i800
chipsets, called the ____, contains the I/O
controller hub.
Definition
South Bridge
Term
The cooler sits on top of the processor and
consists of a fan and a heat ____, which are fins
that draw heat away from the processor.
Definition
sink
Term
The temperature inside the case should not
exceed ____ degrees C.
Definition
38
Term
Primary storage is provided by devices called
memory or ____ located on the motherboard and
on some adapter cards.
Definition
RAM
Term Definition
The ____ and the chipset determine which
processors a board can support.
processor socket
Term
A ____ of the house current might cause
symptoms of electrical power problems.
Definition
brownout
Term
The motherboard, like all other components
inside the computer case, should be ____ the
chassis
Definition
grounded to
Term
Some video cards use a(n) ____ that helps to
hold the card securely in the slot.
Definition
latch
Term
A ____ is an electronic device that can hold an
electrical charge for a period of time and can
smooth the uneven flow of electricity through a
circuit
Definition
capacitor
Term
____ is running a processor, motherboard, or
video card at a higher frequency than the
Definition
Overclocking
manufacturer recommends and is not
considered a best practice.
Overclocking
Term
A(n) ____ is a set of rule and standards that any
two entities use for communication.
Definition
protocol
Term
To perform a computing task, software uses
hardware for four basic functions: ____.
Definition
input, processing, storage, and output
Term
In the world of computers, the term ____ refers
to the computer’s physical components, such as
the monitor, keyboard, motherboard, and hard
drive.
Definition
hardware
Term
A ____ case sits upright on the floor or a desk
and can be as high as two feet and has room for
several drives.
Definition
tower
Term
Intel’s current families of processors for the
desktop include four major groups: ____.
Definition
the Core, the Pentium, the Celeron, and the
Atom families
Term
A(n) ____ drive is considered standard
equipment on most computer systems today
because most software is distributed on CDs or
DVDs.
Definition
optical
Term
When you hear ____ during post, you know that
a keyboard controller failed or video controller
failed.
Definition
Three beeps followed by three, four, or five
beeps
Term
Most ____ drives consist of a sealed case
containing platters or disks that rotate at a high
speed.
Definition
hard
Term
Data and instructions are stored on special ROM
(read-only memory) chips on the board and are
called the ____.
Definition
BIOS
Term
Most likely when you first install a hard drive or
an operating system, you will want to have the
BIOS attempt to first boot from a ____.
Definition
CD
Term Definition
The ____ card provides a port for a network
cable to connect the PC to a network.network
Term
A 1 or 0 in this system is called a ____.
Definition
bit
Term
For Windows XP, Ntldr is responsible for loading
the OS, and is, therefore, called the ____.
Definition
boot loader program
Term
Some cases have ____, also called spacers,
which are round plastic or metal pegs that
separate the motherboard from the case, so that
components on the back of the motherboard do
not touch the case.
Definition
standoff
Term
The fast end of hub in the Intel i800 series
chipsets, which contains the graphics and
memory controller, connects to the system bus
and is called the hub’s ____.
Definition
North Bridge
Term
The ____ have a lever that is used to lift the
processor up and out of the socket.
Definition
zero insertion force sockets
Term
____ hold counters, data, instructions, and
addresses that the ALU is currently processing.
Definition
Registers
Term
Sometimes documentation marks pin 1 as a ____
pin in the diagram, rather than round like the
other pins.
Definition
square
Term
Intel and AMD both recommend a ____ air guide
as part of the case design.
Definition
chassis
Term
If a power-on password has been forgotten, you
can use the BIOS ____ to reset the password.
Definition
jumper group
Term
When you hear ____ during post, you know that
you have a problem with serial or parallel ports
or system timer, which probably means the
motherboard must be replaced
Definition
Four beeps followed by two, three, or four
beeps
Term
A system might have up to ____ types of ribbon
cables.
Definition
three
Term
The ____ card, also called a graphics card,
provides one or more ports for a monitor.
Definition
video
Term
Memory in the processor package, but not on
the processor die, is called ____ cache.
Definition
Level 2
Term
A device that is not installed directly on the
motherboard is called a(n) ____ device.
Definition
peripheral
Term
The ____ is a measure of resistance to
electricity.
Definition
ohm
Term Definition
Access to a computer can be controlled using a
____ password.startup
Term
____ connections inside the computer case can
cause a system to appear dead or reboot itself.
Definition
Loose
Term
One ____ is the work or energy required to
produce one watt of power in one second.
Definition
joule
Term
____ buses have been improved several times;
there are currently three major categories and
within each category, several variations of the
bus.
Definition
PCI
Term
USB ____ drives are compact, easy to use, and
currently hold up to 64 GB of data.
Definition
flash
Term
Everything in a computer is ____.
Definition
binary
Term
Older hard drives use a(n) ____-conductor IDE
ribbon cable.
Definition
80
Term
The most popular method of cooling
overclocked processors is a(n) ____.
Definition
liquid cooling system
Term
With any installation, remember the importance
of using a ground strap (ground bracelet) to
ground yourself when working inside a
computer case to protect components against
____.
Definition
ESD
Term
Intel’s ____ allows each logical processor within
the processor package to handle an individual
thread in parallel with other threads being
handled by other processors within the
package.
Definition
Hyper-Threading
Term
The peltier’s top surface can be as hot as ____
degrees F.
Definition
500
Term
The process of upgrading or refreshing the
ROM BIOS chip is called ____ BIOS.
Definition
flashing
Term
The ____ form factor is a major variation of ATX
and addresses some technologies that have
emerged since the original development of ATX.
Definition
MicroATX
Term
At the beginning of the boot drive (usually drive
C) is the OS ____ record.
Definition
boot
Term
The CMOS battery failure can be reported by
startup BIOS during the ____.
Definition
POST
Term
Earlier Pentiums used a ____ socket, with pins
aligned in uniform rows around the socket.
Definition
pin grid array
Term Definition
Permanent storage is sometimes called secondary storage
Term
A ____ color or stripe down one side of a cable
marks this side of the cable as pin 1.
Definition
red
Term
A ____ drive has one, two, or more platters, or
disks, that stack together and spin in unison
inside a sealed metal housing that contains
firmware to control reading and writing data to
the drive and to communicate with the
motherboard.
Definition
magnetic hard
Term
A drive ____ is a duplication of everything
written to a hard drive.
Definition
image
Term
The first sector on the disk, called the boot
sector or ____ record, contains the information
about how the disk is organized and the file
system used.
Definition
boot
Term
To find out how many pages a printer has
printed so that you know if you need to do the
maintenance, you need to have the printer give
you the ____ count since the last maintenance.
Definition
page
Term
The ____ assignments refer to the system
resources a parallel port will use to manage a
print job.
Definition
LPT
Term
Each side, or surface, of one hard drive platter
is called a ____.
Definition
head
Term
A mouse, graphics tablet, or other input device
is likely to use a(n) ____ port.
Definition
USB
Term
In Windows XP, ____ mode is similar to Vista
sleep mode and corresponds to ACPI S3 mode.
Definition
standby
Term
If symbols or other special characters don’t print
correctly on a laser printer, try using ____
printing rather than asking the printer to
interpret the characters.
Definition
binary
Term Definition
Term
To keep boot sector viruses at bay, in ____ you
can disable the ability to write to the boot sector
of the hard drive.
Definition
BIOS setup
Term
____ from cigarettes can accumulate on fans,
causing them to jam, which in turn will cause the
system to overheat.
Definition
Tar
Term
The top and bottom of each disk of a magnetic
hard drive have a(n) ____ that moves across the
disk surface as all the disks rotate on a spindle.
Definition
read/write head
Term
Problems with a device can sometimes be
solved by updating the ____ or firmware.
Definition
device drivers
Term
Proper ____ is essential to keeping a system
cool.
Definition
air circulation
Term
With ____, you can connect and disconnect a
Definition
With ____, you can connect and disconnect a
drive while the system is running.hot-swapping
Term
A printer ____ page generally prints some text,
some graphics, and some information about the
printer, such as the printer resolution and how
much memory is installed.
Definition
test
Term
A(n) ____ gets its name because it has
independent pins on opposite sides of the
module.
Definition
DIMM
Term
A MicroDIMM that contains SDRAM has ____
pins.
Definition
144
Term
Devices and their device drivers are managed
using ____.
Definition
Device Manager
Term
You can adjust the way the touch pad or works
on a laptop using the ____ box.
Definition
Mouse Properties
Term
Return ____ to the manufacturer or dealer to be
recycled.
Definition
Laser printer toner cartridges
Term
To substitute an internal device with an external
device, first go into ____ setup and disable the
internal device.
Definition
BIOS
Term
To find out how many pages a printer has
printed so that you know if you need to do the
maintenance, you need to have the printer give
you the ____ count since the last maintenance.
Definition
page
Term
Good ____ helps you take what you learned into
the next troubleshooting situation, train others,
develop effective preventive maintenance
plans, and satisfy any audits or customer or
employer queries about your work.
Definition
documentation
Term
Higher-quality memory modules have ____
installed to reduce heat and help the module
last longer.
Definition
heat sinks
Term Definition
For laptops, you can adjust the brightness of the
display using ____ keys.function
Term
When installing the RIMM, ____ on the edge of
the RIMM module will help you orient it correctly
in the socket.
Definition
notches
Term
A ____ device is an input device that inputs
biological data about a person, which can be
input data to identify a person’s fingerprints,
handprints, face, voice, eye, and handwritten
signature.
Definition
biometric
Term
A ____ plug is a tool used to test a serial,
parallel, USB, network, or other port.
Definition
loop-back
Term
External ____ is up to six times faster than USB
or FireWire.
Definition
SATA
Term
____ printers use wax-based ink that is heated
by heat pins that melt the ink onto paper. The
Definition
by heat pins that melt the ink onto paper. The
print head containing these heat pins is as wide
as the paper.
Thermal
Term
The ____ was designed in part to protect
software copyrights by requiring that only legally
obtained copies of software be used.
Definition
Federal Copyright Act of 1976
Term
To know the IP address of a network printer,
direct the printer to print a ____ page.
Definition
configuration
Term
A Rambus memory module is called a(n) ____.
Definition
RIMM
Term
If the number of bits is not an odd number for
odd parity or an even number for even parity, a
____ error occurs.
Definition
parity
Term
To upgrade memory means to add more ____ to
a computer.
Definition
RAM
Term
Most notebook manufacturers provide ____
software that can help you test components to
determine which component needs replacing.
Definition
diagnostic
Term
____ transfers data directly from the drive to
memory without involving the CPU.
Definition
DMA
Term
Several print jobs can accumulate in the queue,
which you can view in the Vista Printers window
or the XP Printers and Faxes window in a
process called ____.
Definition
spooling
Term
As you solve computer problems, always keep in
mind that you don’t want to make things worse,
so you should use the ____ invasive solution.
Definition
least
Term
When someone purchases software from a
software vendor, that person has only
purchased a ____ for the software, which is the
right to use it.
Definition
license
Term Definition
If you want to recover lost data on a hard drive,
don’t ____ the drive.write anything to
Term
Most CRT monitors today are designed to
discharge after sitting unplugged for ____
minutes.
Definition
60
Term
The brightness is a function of the ____
component of the LCD panel.
Definition
backlight
Term
In ____ sleep, all work is saved to the hard
drive, but the system still maintains a trickle of
power.
Definition
hybrid
Term
SIMMs are rated by speed, measured in ____.
Definition
nanoseconds
Term
A serial port is provided by the motherboard or
might be provided by an adapter card called a(n)
____ card.
Definition
I/O Controller
____ card.
Term
IBM and Lenovo ThinkPad notebooks use a
unique and popular pointing device embedded
in the keyboard called a ____ or point stick.
Definition
TrackPoint
Term
The total number of ____ on the drive
determines the drive capacity.
Definition
sectors
Term
Check ____ for recorded events that have to do
with the printer or the port it is using.
Definition
Event Viewer
Term
Windows Vista technology that supports a hybrid
drive is called ____.
Definition
ReadyDrive
Term
RAM is divided into two categories, ____.
Definition
DRAM and SRAM
Term
Manufacturers of high-end printers provide
____ kits, which include specific printer
components, step-by-step instructions for
performing maintenance, and any special tools
or equipment you need to do maintenance.
Definition
printer maintenance
Term
____ are intended to legally protect the
intellectual property rights of organizations or
individuals to creative works, which include
books, images, and software.
Definition
Copyrights
Term
In Windows, memory errors can cause frequent
____ errors.
Definition
General Protection Fault
Term
A notebook drive is ____ inches wide.
Definition
2.5
Term
RAM on motherboards today is stored on ____.
Definition
DIMMs
Term Definition
In a laser printer, the fuser should last for about
____ pages.45,000
Term
A(n) ____ is about the size of a credit card, but
thicker.
Definition
PC card
Term
A laser printer can produce better-quality
printouts than a dot matrix printer, even when
printing at the same dpi, because it can vary the
size of the dots it prints, creating a sharp, clear
image using a technology called ____.
Definition
REt
Term
____ systems and peripherals have the U.S.
Green Star, indicating that they satisfy certain
energy-conserving standards of the U.S.
Environmental Protection Agency (EPA).
Definition
Energy Star
Term
To find out what to do if you are accidentally
exposed to a dangerous solution, look on the
instructions printed on the can or check out the
material ____ sheet.
Definition
safety data
Term
To keep boot sector viruses at bay, in ____ you
can disable the ability to write to the boot sector
of the hard drive.
Definition
BIOS setup
Term
DIMMs intended to be used in servers must be
extremely reliable and use an error-checking
technology called ____.
Definition
ECC
Term
When you first purchase a notebook, make sure
you have a ____ CD containing the installed OS
so you can recover from a failed hard drive.
Definition
recovery
Term
Mini PCI Express slots have ____ pins on the
edge connector.
Definition
52
Term
____ is a standard for communication between a
subsystem of peripheral devices and the system
bus.
Definition
SCSI
Term
A ____ station provides the same functions as a
port replicator, but provides additional slots for
adding secondary storage devices and
expansion cards.
Definition
docking
Term Definition
Term
Printer ____ is updated by replacing the
printer’s DIMM that contains the code or by
downloading the update from the
manufacturer’s Web site.
Definition
firmware
Term
Chips sometimes loosen because of
temperature changes; this condition is called
____.
Definition
chip creep
Term
If you are mounting a hard drive into a bay that is
too large, a ____ kit can help you securely fit the
drive into the bay.
Definition
universal bay
Term
A technology that configures two or more hard
drives to work together as an array of drives is
called ____.
Definition
RAID
Term
IEEE 1394 uses ____ data transfer, meaning that
data is transferred continuously without breaks.
Definition
isochronous
Term Definition
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In the table found in the motherboard manual, a
chip on a RIMM module is called a ____.component
Term
Recent statistics show that more than ____% of
personal computers purchased today are
notebook computers.
Definition
50
Term
Do not use less than ____-LB paper in any type
of printer, unless the printer documentation
specifically says that a lower weight is
satisfactory.
Definition
20