cisco connected health
TRANSCRIPT
Cisco Confidential © 2011 Cisco and/or its affiliates. All rights reserved. 1
Cisco Connected Health Shaping a World of Health Without Boundaries
February, 2012
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highly-credentialed staff members
Solutions
Partners
Business
Units
Sales Team
Consulting
Marketing
Channels Team
RN’s MD
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KS
NE
SD
ND MN
IA
MO
WI
MI
IL
IN OH
KY
AK
HI
WA
OR
MT
ID
NV
CA
UT
WY
CO
AZ NM
TX LA
MS AL
FL
OK AR
TN
NC
SC
GA
WV VA
PA
MD
NY MA
NH
VT
ME
NJ
DE
RI
Jim Lail
Tom Chambers
Michelle Robertson
Curtis Dikes RN
Tony DeFrancesco
Erik Petersen
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Aging Population/
Chronic Disease
Shortages in Key
Specialties
Affordability Crisis
New Uses of IT
Focus on Wellness
R&D Productivity
and Innovation
Privacy and Security
Concerns
Federal IT Investment
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Healthcare is becoming borderless
Patient experience will matter
Payment will be linked to value
Social care will blend with healthcare
Enterprises will need to focus on sustainability
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• Technology megatrends
• Advanced telemedicine
• Experts on demand
• Virtual assistants
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Our users
…are diverse
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INFRASTRUCTURE/
CALL CONTROL
Routing Switching Wireless Management QoS Security Call
Manager
Imaging
Systems EMR/EHR
Bio-Medical Lab Systems Pharmacy Rx
APPLICATIONS
Cell Phones /
PDAs IP Video Phone Cisco IP Phone Wireless IP Phones
ENDPOINTS
END USERS
Physicians
CIUS
Nurses Technicians First Responders Patients / Family
Nurse Call
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Partner with Customers and Innovators Across the Entire Ecosystem
The Cisco Healthcare Strategy
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Decision Makers
CIO
Chief Financial Officer
Technical Decision Maker
CXOs
Chief Medical Officer
Director of Clinical Engineering
Chief Medical Information Officer
Chief Nursing Officer
CTO
Business Decision Maker
Healthcare
Decision Makers
IT Director
IT Manager
Healthcare provider decision makers and influencers include executive professionals in medicine, operations and IT Key metrics: Quality of care Efficiency Costs
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Cisco Medical-Grade Network
Care-at-a-Distance and Clinical Workflow
Compliance and Medical Device Management
Continuing Health Education and Collaboration
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better
Cisco Medical-Grade Network Enables Reliable, Seamless, and Secure Health Data Communications Among the Healthcare Community
• Care-at-a-Distance
Cisco HealthPresence™/ Cisco TelePresence®
WebEx® for Healthcare
Expert on Demand
Cisco ūmi™
• Clinical workflow
Cisco Cius™
Context-Aware Healthcare
Digital Media Suite
Cisco Nurse Connect®
CARE-AT-A-DISTANCE AND CLINICAL WORKFLOW SOLUTIONS
Provide Better Care and Wellness
• Secure Wireless
• Medical Data Exchange Solution
• Data Center for Healthcare
• Context-Aware Healthcare
• BioMed NAC
• Cisco Nurse Connect
• PCI for Healthcare
COMPLIANCE AND MEDICAL DEVICE MANAGEMENT SOLUTIONS
Reduce Costs and Improve Productivity
• Cisco TelePresence
• WebEx for Healthcare
• Digital Media Suite
• Expert on Demand
• Cisco Quad™ for Healthcare
CONTINUING HEALTH EDUCATION AND BUSINESS COLLABORATION SOLUTIONS
Collaborate to Innovate
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Clinical Workflow
and Process
Improvements
Patient
Experience and
Care Delivery
Patient Privacy
and Data
Security
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Ubiquitous Wi-Fi access
Secure access to patient EHR with AnyConnect
Enhances caregiver productivity with location information
Borderless
Healthcare
Delivers
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Streamline Workflows and Improve Communications Across Healthcare Teams
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Nurse Call Integration
Video-Based Training
Asset Tracking
Proximity-Based Care
Patient Tracking
Mobility
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• 20% to 30% of nurses’ time is spent finding people and equipment
• 84% agree time spent searching for needed resources impacts patient care
• Hospitals over-procure 20% to 30% of mobile assets
• A nurse walks 4 to 5 miles per shift
Source: Forrester Research, February 2006
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• Faster response times • More time for staff to spend on primary functions • Reduction in overhead paging, for a quieter, less disruptive environment • Rapid assembly of specialty teams • More efficient us of caregiver resources through call back
Cisco Nurse Connect® Provides More Efficient Patient Care from Almost Any Location; The Integrated Cisco Nurse Connect Voice and Data Solution
Delivers Nurse Call Alerts to Cisco Wireless Phones and Other Endpoints
BUSINESS
VALUE
Patient Presses Call Button Nurse Identifies Type of Alert Based on the Message
Nurse Calls Back
Patient Presses Call Button Nurse Reroutes Request to Aide
Aide Calls Patient on Pillow Speaker and
Delivers Requested Items
Dome Light Changes Color to Indicate Request Status
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Access Desktop Applications
from Anywhere
Update Colleagues on Patient
Status Through Wi-Fi
Participate in
Cisco TelePresence Sessions
• Supports anywhere, anytime collaboration for CME, clinical studies, teaching, and consultations
• Make clinical decisions faster, improving patient care and outcomes
Cisco Cius™ Provides Healthcare Teams with the Ability to Communicate, Access Desktop Applications, and Participate in Cisco TelePresence® Sessions from Anywhere
BUSINESS
VALUE
Desktop Virtualization/Cloud
Mobility Cisco TelePresence
Interoperability
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• Manage medical equipment, hospital beds and controlling assets
• Issue patient location alerts and cost-effectively locate staff
• Reduce waste with condition alerts
• Manage security and regulatory compliance
BUSINESS
VALUE
Context-Aware Healthcare Improves Clinical Processes with Real-Time Resource Location Information and Access to Environmental Information
to Help Provide an Optimal Patient Experience
Asset Management
Equipment Maintenance
Condition Monitoring
Patient and Staff Safety
Patient Flow
Network Security
Network Visibility
Asset, Patient, and Staff Visibility Network Visibility
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• AeroScout MobileView Application
Visualize, search, and filter assets in map/floor plan or tabular views
Send notifications and alerts
Current or historical asset reports, including location, duration, and movement (via web)
• Cisco 7925 Wireless IP Phone
Enhances collaboration for highly mobile healthcare staff, e.g., nurses, orderlies
Hermetically sealed—Ideal for damp or dusty environments
Extended battery life to accommodate shared shifts
Enables integrated services
Event Alerts
Presence
Paging and Push to Talk
Location Tracking
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Enable Local and Remote Team Collaboration, Patient Examination, and Consultation
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Bedside Consults
Telehealth
Discharge Efficiency
Training/ Knowledge
Sharing
Language Interpretation
Home Healthcare
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• As good as face-to-face care
• One patient, many doctors
• Patient group visits
• Physician collaboration
• Enhanced patient experience (augmented reality)
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Patient in a Remote Area Needs to See a Doctor
Cisco HealthPresence™ Solution Helps Extend the Reach of Healthcare Delivery, Simplify Healthcare Communications, and Connect Patients with Medical Providers and
Specialists to Enable Examinations in a Convenient and Efficient Manner
• Increased convenience and access to healthcare for patients
• Optimizes the use of scarce expert resources while containing costs and offering a live, ―face-to-face visit‖ experience
• Offers the ability to augment and optimize the capacity and reach of care delivery systems in a patient-friendly and convenient way
BUSINESS
VALUE
A Licensed Healthcare Professional and Physical
Conduct Exam
Exam Includes Data from Medical Devices and
Hi-Def Video
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Hospital A Hospital B
Pharmacy
Clinic
Physicians
Office
Connect Healthcare Professionals and Patients Across the Globe for Consultations, Clinical Studies, and CME
• Supports anywhere, anytime collaboration for CME, clinical studies, teaching, and consultations
• Make clinical decisions faster, improving patient care and outcomes
• Designed specifically for the clinical environment
BUSINESS
VALUE
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Medical-Grade
Network
1. Doctors requires
triage support
2. Place call to
specialist center
3. Call routed to appropriate
specialist center, based on
symptoms and preliminary
diagnosis
Establish Specialist Video Call
Establish Specialist Audio Call
• Greater access to specialists at time of need
• Higher staff productivity
• Leverages specialists across the healthcare delivery network
BUSINESS
VALUE
Cisco Expert on Demand Provides an Integrated Solution to Provide a Multimedia Service Between Healthcare Providers, Dependent of Specialty Required
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Mobile Units Desktop Video
Stationary Care
Patient comes to
the clinic
Desktop care
Low cost
Low-bandwidth
SmartPhones
Wireless Tablets
Mobility
Mobile Devices
Cisco Telehealth – Portfolio
Mobile
Carts Mobile Care
Care comes to
the patient
QUAD
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CME Certification
Education and Employee
Communication
Research Trials
Training and Administrative
Communications
Crisis Management
Patient Wellness and Community Support Groups
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Data Center
Allow Nurses and Doctors to Administer Patient Care from Anyplace, Anytime Through Secure Wireless Capabilities
Enable Patients and Guests to Stay Connected Through Secure Connectivity
Enable an Interoperable Healthcare Ecosystem Through a Flexible and Scalable Network Framework
Bring Connectivity to the Hospital’s
Infrastructure Through Automated
Biomed Devices
Meet Government and Industry Mandates Through A Regulatory
Compliant Architecture (ex: PCI)
Thank you.
www.cisco.com/go/healthcare