cisco solutions guide

Solutions GuideOctober 2010

© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 2

Solutions Guide

Table of Contents

nSmall Business Advantages 3

nSmall Businesses Solutions 4

nSMART Designs 6

nNetwork Foundation SmartDesigns 11

Solution Overview 13 Solution Features 13 Small Business Pro Foundation 14 Secure Network Foundation 14 Secure Network Foundation (Advanced Deployment — Integrated Design) 14 Secure Network Foundation (Advanced Deployment — Hybrid Design) 14

nWireless LAN SmartDesign 15

nIP Video Surveillance Solution 16

nSmart Storage SmartDesign 17

nVoice SmartDesigns 19

Solution Overview 19

Solution Features 20


Solutions Guide

• Cisco Small Business Programs and Promotions help you gain business and reap rewards for your sales of Cisco Small Business products.

• Cisco Partner Development Funds (PDF) is designed to increase your profitability as you build and expand your Cisco Small Business practice. Embedded URL: http://www.cisco.com/web/partners/pr11/incentive/pdf.html

• Cisco Capital helps Small Business customers to acquire Cisco technology with minimal impact on cash liquidity and credit lines. Embedded URL: http://www.cisco.com/web/ordering/ciscocapital/index.html

Cisco’s Small Business Advantage provides a breadth of products and services specifically designed for your customers’ needs — and the sales incentives that reward and extend your efforts.

• Cisco Small Business products deliver the basic, reliable connectivity right out of the box. Embedded URL: www.cisco.com/go/smallbusiness

• Cisco SMART Designs establish the technical foundation and offer valuable network deployment best practices, helping you grow a profitable Cisco practice and deliver a superior end-user experience.

• Cisco offers multiple levels of services and support to help keep your customer network — and their business running smoothly, with access to technical assistance when you need it.

- The Cisco Small Business Support Community provides a collaborative space where you can gather and share knowledge with other customers, partners, and Cisco about small business networking and communications products. Embedded URL: https://supportforums.cisco.com/community/netpro/small-business

- The Cisco Small Business Support Center is a call center specifically designed for small businesses. The Small Business Support Center provides customers and partners with fast access to technical assistance and expertise. Embedded URL: http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

- The Cisco Smart Services include Cisco SMARTnet, Cisco Smart Care, and Cisco Smart Foundation, offers a variety of responsive, proactive support options to complement your support capabilities. Embedded URL: http://www.cisco.com/en/US/products/ps7343/serv_group_home.html

Small Business AdvantagesYour Simplified Path to Greater Profitability.

A vast majority of partners indicated that SmartDesigns are an “exact match” or a “very close” match to the network solution their customers needed.


Solutions Guide

Today’s Internet-based economy often demands around-the-clock business availability and customer service. Employees need to share information and communicate with the business systems that hold the company’s vital data. Collaboration and communications must be fast and efficient, whether employees are at the main office, traveling, or working from remote locations.

A network is critical to connect all the network devices and to support dissimilar applications, protocols, and services while efficiently moving data among people and business systems. It must also be smart enough to automatically fend off disruptive security incidents and to adjust to changing traffic loads to maintain consistent application performance.

Because networks have so many multidimensional functions, it is no longer practical or economically feasible to construct them by stringing together a large number of standalone components that are managed separately and have little or no awareness of one another. Rather, today’s networks require a significant level of technology and management integration to function optimally and securely.

Small Business SolutionsProviding access to essential business tools. Delivering customer service. Extending supply-chain.

Implementing these best practices will result in a simpler, systems-centric approach to networking that automates operations and lowers the total cost of ownership (TCO) for small businesses.

Cisco Small Business Solutions enable customers to Connect to the World, Secure My Business and Communicate and Collaborate — with a portfolio of SmartDesigns to help deliver all the benefits of Cisco’s small business products and technologies. Embedded URL: www.cisco.com/go/smallbusiness


Solutions Guide

Small Business Solutions Overview

Network Foundation

Wireless LAN

IP Video Surveillance

Network Storage

Smart Business Communications

Systems

Unified Communications

Connect to the WorldConnect network devices, servers, and business applications with Fast Ethernet and Gigabit Ethernet connections

X

Connecting the main and remote offices via dedicated links or leveraging Internet access technology

X

Block undesired network activity and allowing business-critical application traffic to flow X

Extend network access to mobile employees and authorized guests in the office X

Secure My BusinessExtend network access to mobile employees and authorized guests using encrypted tunnels across the Internet

X

Minimize the effects of costly intrusions by accurately identifying, classifying, and stopping malicious network traffic

X

Block spyware and unwanted Internet content X

Monitor business operations and managing multiple sites from a central location X

Provide a centralized location for storing and sharing critical information X

Communicate and CollaborateProvide secure and cost-effective voice over IP (VoIP) connections for employees

X X

Provide advanced communications capabilities including call processing, voicemail, automated attendant, and conferencing functions

X X

Bring people together through online tools, IP video or audio conference X X

Small Business Solutions


Solutions Guide

SMART DesignsThe network. Without the guesswork.

Cisco SmartDesigns are a portfolio of proven and validated network solutions, optimized to meet the needs of small businesses. They incorporate a best-in-class network foundation and advanced technologies — so Cisco partners don’t have to start from scratch every time for each new opportunity. Instead, they enable partners to effectively leverage a proven architecture that’s based on best practices and designed to grow with customers’ needs. Then, if required, partners can focus on customizing the solution and deploying the perfect advanced technologies and applications to address the unique business needs for the specific customer. The great part is, the newly designed network is ready to accommodate additional advanced technologies without a complete overhaul of the network foundation. Using SmartDesigns unlocks significant value for partners’ business operations.

• Frees-up partners to put their time, focus and energy on what matters most to their customers.

• Allows them to build an effective practice with opportunities for new revenue streams.

• Complements in-house training, knowledge base and process development.

• Enables greater profit margins through augmented efficiency and faster revenue realization.

• Above all, helps establish greater level of understanding, trust and cooperation between the Cisco partners and the small business customers.

S

M

A

R

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implifiednetwork design and implementation guides targeted at the SMB market, for successful and replicable deployments.

odularframework supports incremental products and technologies while preserving the initial investments.

daptivedesigns allow you to use as-is or customize for more complex scenarios and additional value-add.

ole-based documentation that is targeted for different functions — from pre-sales support, to maintenance.

rustednetwork deployment designed and recommended by Cisco.


Solutions Guide

The Layered Approach Today, thousands of partners use SmartDesigns globally. In a recent partner survey, the vast majority indicated these designs to be an “exact match” or a “very close” match to the network solution their customers needed. SmartDesigns have helped simplify the installation process, minimized outages and reduced the complexities of ongoing maintenance. What’s more, Cisco partners have found standardized network designs and implementation to be an essential stepping-stone to a successful managed services approach.

SmartDesigns are implemented in three basic layers, or steps.

STEP 1: The foundation design is chosen that best fits the customer needs. This is a best-practices architecture that is tested and ready to go — saving Cisco partners the headache of having to custom-build every time. Having a flexible foundation in place frees up partner’s schedule, and resources, to explore new revenue streams and opportunities with advanced technologies and applications (see outer layers).

STEP 2: Advanced technologies are then added, such as Wireless, Video, Storage and Unified Communications — all of which work easily with the foundation network. Because it’s all Cisco technology, there’s one vendor, one approach and no surprises. In addition, all the benefits of Cisco products are made available when customers are ready to add on. All of which results in a greater return on the initial investment for small business customers.

Cisco Small Business Solutions

STEP 3: With the foundation and advanced technologies in place, partners can focus on implementing the precise applications that will help customers meet their biggest business challenges. This is potentially an area of great mutual success, and offers the opportunity for even greater profit for partners in incremental business. With SmartDesigns, everybody wins.

SMART Designs



Solutions Guide

Main Office is the primary location, providing most of the shared data resources, such as file servers, databases, business servers, web servers, and e-mail servers, as well as centralized networking resources, such as VPN (Virtual Private Network) gateway, Call control

capabilities. Typically, if a small business has a single location that location is the main office.

Remote Offices are typically connected to the main office by a dedicated VPN over a leased line or a broadband internet connection. Many of the remote offices have the same set up as the main office, albeit at a

smaller scale.

Home Offices are employees’ residential network connecting to the main office using remote access technology. In addition to the router, a home office network may include other network devices, such as switches.

Mobile Workers are employees or authorized partners who need to securely access the main office. Mobile workers may use any available 3G/4G network or public/private hotspots offering Internet access, such as airports, hotels, coffee shops, or in a private residence.

Business Locations Each small business is unique. However, they share significant common attributes for their network needs. A flexible SmartDesigns framework supports users whether distributed among multiple business locations or located in a single office. A typical network may start with a single-office deployment and simple services such as employee connectivity and resource sharing over a LAN with basic Internet access. Later, the implementation may be enhanced to support mobile workers, branch offices, or home offices. This modular approach lets a small business start with the basic functionality required, while providing the flexibility to grow in size and functionality as business requirements increase.

SMART Designs


Solutions Guide

Documentation StructureThe following documents outline a comprehensive view of the design concepts and the portfolio of products specifically designed for the small business networks.

• Small Business Network Primer — Provides the basic overview of various attributes in computer networking - particularly the type of networks that are most useful for small businesses.

• Small Business Product Guide — Provides a broad, high-level overview of Cisco products to help Cisco partners, resellers, and distributors position the appropriate products for the small business customers.

In addition, each Cisco SmartDesign is structured as a set of documentation to be used by both the partners and small business customers. These documents include:

Customer DocumentationThe customer documentations are intended to be used by partners as leave behind for the customers. These documents help customers better understand the proposed solutions and the type of experience their employees can expect from the solution.

• Solution Profiles — The solution profiles provide the customer with an understanding as to how the solution will benefit their business.

• End User Documentation — The end user documentation targets a particular employee position in a business showing the experience they should expect from the solution — as applicable.

Partner documentationThe partner documentation is created to help the partners propose, design and implement a validated design for the small business customers. They are segmented to be role based to facilitate effective resource alignment with partners’ organization.

• Overview Presentation — The overview presentation outlines the important considerations for the deployment.

• Solution Bill of Materials — The bill of materials used for the design.

• Design Guide — The design guide provides a comprehensive look into the design, explaining the design considerations for the solution.

• Implementation Guide — Provides step-by-step guidance for partners to deploy the solution including the actual component configurations.

• Application Notes — Application notes are addendums to the design, adding more features and functionalities.

• Smart Tips — Provide ideas on deriving further value from the deployed solutions — as applicable.

The combined set of documents empowers partners with the right type of information to help articulate the proposed solution to the customers followed by the delivery of superior end-user experience.

In SummarySmartDesigns are:

• Simple to maintain. Because SmartDesigns begin with a foundation grounded in best practices, customers are far less likely to experience minor problems demanding partner support — reducing costs and achieving greater customer satisfaction.

SMART Designs


Solutions Guide

• The right long-term solution. Often, small businesses create patchwork technology solutions for the short term. Over time, this can result in an unwieldy multivendor network that’s difficult to manage and upgrade, increasing operations costs and canceling out short-term savings. SmartDesigns help partners deliver a successful, comprehensive solution for the long haul, and act as a trusted technology adviser for the future.

• More accurate. SmartDesigns are tested and documented to help ensure accuracy in design and implementation, minimizing risk and making partners more effective.

• More profitable for partners. A majority of surveyed partners foresee SmartDesigns as helping generate incremental business for their organization. To date, many have already achieved significant savings when using SmartDesigns. Increased profitability is gained from the start with improved quote accuracy and reduced installation time — helping increase deal size and sales of comprehensive long-term solutions.

• Free for Cisco partners. Not only is Cisco the only company that offers this kind of guidance, but we provide SmartDesigns to our partners free of charge. In fact, they are incorporated into partner certification, training and support procedures across Cisco’s comprehensive line of small business products.

• Able to satisfy a range of business needsand price points. From the cost-effective

Cisco Small Business products, priced competitively but able to grow with customers’ needs, to Cisco’s traditional product family for more demanding business needs, they offer choices that uniquely meet any need or budget.

All SmartDesign solutions can be accessed by partners at www.cisco.com/go/partner/smartdesigns.

SMART Designs


Solutions Guide

Solution OverviewThe Cisco® Network Foundation solutions consist of switching, routing, and security devices in multiple validated and tested configurations. These configurations offer increasing levels of capabilities, ranging from ones that address only the smallest networking need to full-function networks with integrated voice and video capability.

The network devices and advanced features such as security, quality of service (QoS), and high availability are designed to work together to deliver powerful, integrated solutions that are easy to install and manage. Consistent hardware, commonly used default settings, and device management enable faster, “plug-and-play” deployment, delivering added value and predictability. Together, they form a solid foundation that can be effectively augmented as the communications needs of the business evolve.

The business requirements and layered network functionalities supported by the Network Foundation SmartDesigns are summarized in the table below.

Network Foundation SmartDesignsConnect network devices. Provide secure access to business applications and resources.



Solutions Guide Network Foundation SmartDesigns

Small Business Pro Foundation

Secure Network

Foundation

Secure Network Foundation -

Advanced DeploymentIntegrated

DesignHybrid Design

Business RequirementsNumber of users Up to 100 Up to 100 Up to 250 Up to 250

Number of locations Up to 5 Up to 5 Up to 20 Up to 20

Tap into Cisco's technical expertise through Cisco Small Business Support Center and the Cisco Small Business Support Community. X

Cisco Small Business Pro products X

Support from Cisco Small Business Technical Assistance Center (TAC), hardware advance-replacement, and bug fixes X X X

Cisco ISR and Catalyst 2960 switches X X X

Cisco ISR and Catalyst 3560/3750/4500 switches X X

Cisco ASA 5500 Series Adaptive Security Appliances X

Network Functionalities and Capabilities A wide range of WAN connectivity options integrated in the router — xDSL, ISDN, xDSL/ISDN, Fast Ethernet, Gigabit Ethernet, 3G, G.SHDSL, T1/E1, T3/E3

X X X

More granular range of features to prevent/mitigate the effects of attacks from the Internet and Intranet X X X

Dynamic routing protocols, such as RIP v2, OSPF, EIGRP, etc., to quickly route traffic via alternate paths Optional X X

High availability with dual WAN links Optional X X

Layer 3 switching (IP switching at the hardware level) for better performance and route convergence X X

High availability at the component and interface level in both LAN and WAN X X

Performance and scalability Low Medium High High

Network Foundation SmartDesigns Overview

SmartDesignsensure greater accuracy in design and implementation — making operations more profitable.


Solutions Guide

Network Foundation Solution Features

Small Business Pro Foundation

Secure Network

Foundation

Secure Network Foundation - Advanced DeploymentIntegrated

DesignHybrid Design

Layered network architecture for the Local Area Network X X X X

Separate VLANs for data and voice devices, internal servers, and publicly accessible servers X X X X

QoS on the LAN interfaces to manage packet loss, delay, and jitter for the required traffic classes

<4 traffic classes X X X

Firewall and inter-zone policy to inspect, allow and drop data packets X X X X

IPSec site-to-site VPN tunnels between the remote offices and the main office X X Optional Optional

IPSEC and SSL VPN tunnels for remote employees and authorized visitors X X X X

Integrated and standalone wireless access points to extend the wired network to mobile workers in the workplace X WLAN 2.0

Smart DesignWLAN 2.0

Smart DesignWLAN 2.0

Smart Design

Multiple data VLANs and multiple voice VLANs Optional X X

Dynamic routing protocols, such as RIP v2, OSPF, EIGRP, etc., to quickly route traffic via alternate paths Optional X X

Hierarchical QoS on WAN interfaces and WRED for TCP congestion management X X X

DMVPN centralized architecture to provide easier implementation and management of VPN and users X X

Inter-subnet roaming for WLAN devices X X

Layer 3 switching (IP switching at the hardware level) for better performance and route convergence X X

High availability with redundant WAN routers X X

High availability with redundant aggregation switch X X

High availability with fast recovery from router, switch or ASA failure X X

Network Foundation SmartDesigns

Solution Features The guidelines described in the Network Foundation SmartDesigns are intended to help Cisco Partners efficiently design and implement a secure networking infrastructure using a wide range of Cisco switches, routers, and security devices. The Cisco Network

Foundation is capable of supporting advanced capabilities such as wireless LAN, Unified Communications, IP-based video surveillance, and Smart Storage as the need arises.


Solutions Guide Network Foundation SmartDesigns

Cisco Small Business Pro Foundation 1.1Embedded URL: http://www.cisco.com/web/go/smartdesigns/sbpf

The Cisco Small Business Pro Foundation 1.1 Smart Design is intended to help Cisco Partners efficiently design and implement basic secure networking infrastructure using Cisco ESW 500 Series switches and Cisco SA 500 Security Appliances. This network is also capable of supporting advanced capabilities such as wireless LAN, Unified Communications, IP-based video surveillance, and Smart Storage as the need arises.

The Cisco ESW 500 Series switches provide a foundation for data, voice, video, and wireless networking solution for small businesses. These switches are cost-effective, easy to use, and deliver the performance and reliability needed by small businesses.

Cisco SA 500 Series Security Appliances are all-in-one security solutions providing secure Internet, wireless, site-to-site, and remote access with firewall, email, and web security capabilities to protect your business while improving employee productivity.

The Cisco AP 541N Wireless Access Point is a versatile, high-performance wireless solution that can be used as a standalone access point in small wireless environments or deployed as part of a larger data and communications network.

Cisco Secure Network Foundation 2.6Embedded URL: www.cisco.com/go/partner/smartdesigns/snf

The Cisco Secure Network Foundation 2.6 SmartDesign offers an expanded range of scalability, capacity, and feature set, thus enabling the support of future network growth and requirements than those provided in the Cisco Small Business Foundation. In addition, it also offers a wider range of WAN connectivity options integrated in the router — xDSL, ISDN, xDSL/ISDN, Fast Ethernet, Gigabit Ethernet, 3G, G.SHDSL, T1/E1, T3/E3.

The Cisco Catalyst family of fixed-configuration, standalone Ethernet switches support enhanced switching services, IP communications, and wireless networking for small businesses. These switches provide the performance, availability, and manageability that modern office environments demand, as well as the intelligence to support state-of-the-art business applications and security services.

Cisco Integrated Services Routers (ISRs) deliver a superior customer experience that can transform the workplace with a broad set of integrated services, rich-media support, and operational excellence. Additionally, a new Cisco IOS Software Universal image and Services Ready Engine module enable you to decouple the deployment of hardware and software, providing a stable technology foundation that can quickly adapt to evolving network requirements.

Cisco Secure Network Foundation 2.0 for Advanced Deployment (Integrated Design)The Cisco Secure Network Foundation 2.0 for Advanced Deployment (Integrated Design) Smart Design provides support for enhanced and advanced features using Cisco Catalyst Switches and Cisco Integrated Services Routers (ISR) products.

Cisco Secure Network Foundation 2.0 for Advanced Deployment (Hybrid Design)The Cisco Secure Network Foundation 2.0 for Advanced Deployment (Hybrid Design) SmartDesign provides support for the implementation of Cisco ASA 5500 Series Adaptive Security Appliance as the EasyVPN and SSL VPN gateway to improve the WAN router performance.

The Cisco ASA 5500 Series Adaptive Security Appliances combine best-in-class security and VPN services with an innovative, extensible services architecture. These appliances provide proactive threat defense that stops attacks before they spread through the network. They also control network activity and application traffic, and deliver flexible VPN connectivity.


Solutions Guide

Wireless LAN SmartDesignExtending network access to mobile employees and authorized guests in the workplace.

Solution OverviewThe success of a business depends on the ability of the employees to stay connected to business resources and customers, and to work productively throughout the business locations. Wireless networks provide greater mobility and flexibility to employees and also support partners and guests at the business sites.

Cisco Wireless LAN solution is a versatile, high-performance solution that supports many wireless applications, including mobile data, voice over wireless LAN, wireless video monitoring, and highly secure guest access. It includes the standalone wireless access points (APs) as well as the integrated wireless APs of the Cisco routers. Designed to integrate with the Cisco Secure Network Foundation, the Cisco Wireless LAN solution is easy to install, configure, and support.

The Cisco Wireless LAN solutions enable greater employees, partners and guest mobility and productivity by:

• Provide a fast, transparent extension of the wired network by offering expanded wireless range and coverage areas

• Enable secure access to business resources from wherever employees can work most effectively within the proximity of the business locations

• Provide highly secure guest access solution for authorized visitors get online without impacting the security of internal business resources nor impeding the performance of the business applications

• Provide easy to use web-based configuration tools to set-up, install, and manage the wireless solution without the need of a highly trained networking staff

• Simplify the configuration and management of access points in grouping them as a single wireless network, rather than as a collection of individual devices

Solution FeaturesThe Wireless LAN 2.0 SmartDesign relies on the Cisco Secure Network Foundation or a similarly architected network to provide the following capabilities:

• LAN to connect data and voice endpoints

• WAN to provide connectivity to the Internet

• Security policy to authenticate mobile employees and authorized partners

• Quality of service (QoS) to help ensure high-quality real-time traffic such as voice and video

The Wireless LAN 2.0 SmartDesign covers the following network functionalities and capabilities in great details:

• DHCP services for WLAN devices, such as wireless laptop computers and IP phones

• Separate VLANs for data (from and to PCs connected by a wireless link), voice traffic (from and to wireless phones), guest access, and AP management to enable enforcement of network security policy

• Improve wireless throughput by using multiple APs and enable layer 2 roaming

• Encryption as a first line of defense with WEP, WPA, and WPA2.

• Quality of service (QoS) by selecting, marking and prioritizing voice traffic

Cisco Wireless LAN Solution ComponentsThe Cisco Wireless LAN Smart Design helps Cisco Partners efficiently design and implement wireless LAN using Cisco Aironet® 1130AG Access Point, Cisco Aironet 1240AG Access Point, and Cisco 2100 Series Wireless LAN Controllers.


Solutions Guide

IP Video Surveillance SolutionMonitoring and protecting business assets.

Solution OverviewCisco Small Business IP Video Surveillance solution is a simple and cost-effective solution to guard against theft, vandalism, accidents, and unlawful building access in comparison to the traditional tape-based closed circuit TV (CCTV) approach. Authorized users can view and control video cameras anywhere from the Internet or 3G-capable mobile phones. Alerts can be set up to trigger e-mail and instant messages, activating lights, locks and siren, as well as FTP.

The Cisco IP Video Surveillance solutions enable greater employees, partners and guest mobility and productivity by:

• Provide a fast, transparent extension of the wired network by offering expanded wireless range and coverage areas

• Enable secure access to business resources from wherever employees can work most effectively within the proximity of the business locations

• Provide highly secure guest access solution for authorized visitors get online without impacting the security of internal business resources nor impeding the performance of the business applications

• Provide easy to use web-based configuration tools to set-up, install, and manage the wireless solution without the need of a highly trained networking staff

• Simplify the configuration and management of access points in grouping them as a single wireless network, rather than as a collection of individual devices

Solution FeaturesThe IP Video Surveillance solution leverages the Cisco Network Foundation or a similarly architected network to provide the following capabilities:

• LAN or WLAN to connect video camera


• Security policy to authenticate remote employees

• Quality of service (QoS) to help ensure high-quality video traffic

The IP Video Surveillance solution supports the following features:

• Centralized management and monitoring of up to 64 cameras

• VLANs for IP video cameras

• SSID and WPA/WPA2 encryption for security purposes

• Video compression technology (MPEG-4 and MJPEG) to provide efficient data transmission and storage

• Remote access to video cameras, VPN clients and HTTP GUI with different level of privileges


Solutions Guide

Smart Storage SmartDesignProtect and secure access to business data.

Solution OverviewSmall businesses are facing increasing growth of electronic information in the form of emails, voice mails, customer information, legal agreements, video feeds from the security cameras — just to name a few. Protecting this data is important for business continuity, as well as to meet any regulatory requirements.

Cisco Smart Storage SmartDesign help with positioning, planning and deploying storage solutions tailored for small businesses, supported by the Cisco Secure Network Foundation and Cisco Smart Business Communications System solutions. The Cisco Smart Storage Smart Design Guide addresses the following:

• Integrates Smart Storage devices into a Cisco network

• Provides a reliable, secure, and scalable network storage solution

• Supports different operating system environments, including Windows, Macintosh, and Linux/Unix

• Simplifies deployment and management by leveraging Web GUI and other tools

• Implements the appropriate disk array type to balance the needs for performance, capacity and fault tolerance

• Provides efficient local backup and remote replication to enable business continuity

• Supports expansion and migration disruption

• Provides user data backup methods and a rich set of applications on top of the storage solution


Solutions Guide

Network Infrastructure

Operating System

EnvironmentsStorage Setup Storage

Management Storage Security Backup and Recovery Applications

Layer 2 connectivity

Microsoft Windows

Workgroups

RAID configurations (RAID0/1/5/6)

Web-gui Access Control Local backup User data backup and restore

Multi-layer switching

Microsoft Windows Active

Directory

Volumes and shares

Smart Storage discovery tool

Data encryption Remote backup Download station, multimedia station,

iTune service

VLAN architecture Apple Filing Protocol (AFP)

Users and user groups

Setup wizard Network access filtering by IP-address

Remote replication Web services (MySQL,

WordPress)

IP-addressing NFS services (UNIX/Linux)

RAID capacity expansion

SMTP and SMS alerts

Network access protection

Storage recovery Syslog server

Link redundancy (load balancing and fault tolerance)

RAID level migration

SNMP traps RADIUS server

Demilitarized Zone (DMZ)

Local system log Video Surveillance integration

Jumbo frames Remote syslog server

Quality of Service (QoS)

Energy saving features

Virtual Private Network (VPN)

Smart Storage SmartDesign

Solution Features The Cisco Smart Storage solution leverages the Cisco Network Foundation, or a similarly architected network, to provide the following capabilities:

• High speed LAN connections for Smart Storage connectivity


• Security policy to authenticate remote employees and authorized partners

• Quality of service (QoS) to help ensure high-quality video traffic

Cisco Smart Storage Solution ComponentsCisco NSS 300 Series Smart Storage is a series of 2-bay, 4-bay, and 6-bay desktop devices that combine best-in-class performance with affordability and ease of use. NSS 300 series devices are easy to set up, configure, and manage, with a simple, browser-based interface that helps save time.

The flowing topics are discussed in the Cisco Smart Storage SmartDesign:


Solutions Guide

Voice SmartDesignsConnecting people. Taking productivity to the next level.

Solution OverviewThe Cisco voice solutions provide a robust set of telephony features to increase collaboration, productivity, and customer service for small business customers. The Cisco voice solutions include three different types of Unified Communications systems addressing differing set of business requirements. These voice SmartDesigns provide many different options including:

• Flexible deployment options

• Leverage the existing Internet connection to interconnect multiple Cisco Unified Communications systems between the offices

• Enabling remote workers to work remotely as though they were in the office, placing and receiving calls and sharing data

• Facilitating online collaboration and information sharing between employees, business partners and customers

• Loosening the anchor to the desk by allowing business calls to be seamlessly routed to both business and personal phones, and supported a single voicemail system

Solution FeaturesThe guidelines described in the voice SmartDesigns are intended to help Cisco partners efficiently design and implement a Cisco voice solution capable of supporting up to 250 voice users. The phased approach enable partners to quickly implement the basic functionalities: local call processing, integrated messaging, and voice gateway services and evolve to a more sophisticated network as business requirements dictate.

The Cisco voice SmartDesigns leverages the Cisco Foundation or a similarly architected network to provide the following capabilities:

• LAN to connect data and voice endpoints


• Quality of service (QoS) to help ensure high-quality real-time traffic such as voice and video

• Network security to help ensure protection of sensitive content in communications

• Remote access virtual private network (VPN) to provide secure connectivity to remote workers

The business requirements and layered voice features supported by different Cisco Voice Smart Designs are summarized in the table below.



Solutions Guide

Smart Business Communications Systems

UC Communications Manager Express (CME)

UC Communications Manager Business Edition (CMBE)

Products UC500 Series Cisco ISR and Cisco SME Cisco ISR and Cisco CMBE

Number of locations Up to 5 Up to 20 Up to 20

Number of phones Up to 100 Up to 250 Up to 250

Voice Mail Included Included (with specific bundles) Included

Redundancy Optional Optional

Cisco Voice SmartDesigns Overview

Solution ComponentsThe Cisco Unified Communications 500 Series is an affordable unified communications appliance that provides voice, data, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and CRM programs. This easy-to-manage platform supports up to 104 IP phones and voice mailboxes and provides flexible deployment options based on your needs, with a wide array of IP phones, PSTN interfaces, and Internet connectivity options.

Cisco Unified Communications Manager Express gives small businesses and branch offices the same unified communications capabilities as larger businesses, to improve productivity and enhance global competitiveness. This solution provides full-featured call processing capabilities for Cisco Unified IP Phones as part of a converged voice and

data solution integrated into Cisco Integrated Services Routers. It integrates voice, video, and wireless capabilities on a single platform, eliminating the need to deploy different servers for each application. And it has an intuitive management interface for easy, quick moves, adds, or changes.

Cisco Unified Communications Manager Business Edition is an easy-to-manage solution that integrates the benefits of media processing (for voice and video calling and mobility) and unified messaging on a single appliance. Consolidating these applications on a single server creates a cost-effective solution that is simple to set up, manage, and use, thereby providing a smooth migration from older, outdated telephony systems to unified communications.

Voice SmartDesigns

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Business

small business solutions

small business customers

cisco systems

cisco technology

cisco smart services

cisco smart care

cisco public information

profitable cisco practice