cisco spa8000 8-port telephony gateway sip trunking ... · cisco spa8000 configuration guide for...

Cisco SPA8000 8-Port Telephony Gateway

SIP Trunking Configuration Guide

using AccessLine SIP Trunking

Version 1.0

July 30, 2012

Cisco SPA8000 Configuration Guide for

AccessLine SIP Trunking v1.0

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Introduction These Notes describe the procedures for configuring Session Initiation Protocol (SIP) Trunking between

service provider AccessLine and a Cisco SPA8000 8 Port Analog Gateway. The Interop was performed

with an Iwatsu ADIX-VS Phone System (Analog PBX) as the analog end point to the gateway. The Iwatsu

ADIX-VS phone system is an analog PBX connecting with RJ11 to the SPA8000. This Interop is not limited

to this analog phone device.

The AccessLine SIP Trunking service referenced within these Notes is designed for business customers.

The service enables local and long distance PSTN calling via standards-based SIP trunks directly as an

alternative to legacy analog or digital trunks, without the need for additional TDM enterprise gateways

and the associated maintenance costs.

Prerequisite for Configuring Cisco SPA8000 with AccessLine SIP Trunks

AccessLine Configuration Information You should have the configuration information from Accessline before you start the install. This

information will provide settings for the SIP connection(s).

The information you will receive from Accessline will be composed of the following information. Your

order will be different from this information:

• Primary codec: G.729

• Secondary codec: G.711

SIP TRUNK ID dgwsid10941

PASSWORD ********

DNS NAME usbc.accessline.com

IP ADDRESS 64.28.113.10

PORT 6060

Call processing has been setup to allow up to 2 simultaneous calls.

The following 911 callback number has been configured in our network as the

default for this location; please test and make sure you are able to present

this as the 911 callback number and program it to route appropriately on

inbound.

2065172775

This can also be used for testing inbound calls and has been setup as the

default for outbound CLI. The following additional test number has also been

provisioned.

2065172789



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Firewall/Router Setup Make sure that Ports are forwarded from your router to your internal IP address of your IP office

system.

SIP-based VOIP enabled PBX or SIP phones connected to AccessLine’s Service via our SIP trunking service MUST be installed in a secure trusted zone behind a Firewall and not exposed to the public internet. This means the PBX or SIP phones should never be put into a router's DMZ (allows untrusted access). The firewall must block all inbound internet (untrusted) traffic to the PBX or SIP phones. The firewall can be configured to allow inbound traffic from trusted devices from remote (satellite) locations. You do not have to block outbound traffic from your private network to the internet, but Network-Address-Translation, or “NAT” must be enabled. NAT allows the AccessLine Service to send calls to the PBX or SIP Phones. If the firewall has multiple NAT settings, you must select the NAT setting that “Address Restricted” and not “Endpoint Independent”. If you do want to limit outbound internet traffic on the firewall, then you need to open SIP related ports on the firewall to allow AccessLine’s Service to function properly.

Protocol Port(s)

UDP 6060+

UDP 30000 – 50000

NOTE: The ports are the default ports that are configured by Linksys 5060, 5061, 5160, 5161, 5260,

5261, 5360, 5361. These defaults ports will work with AccessLine’s service, unless there is some NAT

router that detects 5060 as sip. In this case then remap to 6060 range.

Configuration of this device is performed through a web GUI built into system. You will also use a telephone and SPA-8000's built in IVR to determine the devices IP address.

1. Connect the equipment to the network and apply power.

2. Determine IP address. a. Connect phone to port 1. b. Dial **** to activate the system menu. c. When the menu system responds, dial 110#. The system will read off the IP address of the SPA-8000.

3. Connect the laptop to the same network the SPA-8000 is connected to.

4. Open web browser and navigate to the IP address of the SPA-8000.

5. Click on "Admin Login" on the top right hand of the page. This should change to "User Login".

6. Click on "Advanced" on the top right hand of the page. "Advanced should turn back and "Basic" should turn blue.

7. Now to configure the SPA-8000 SIP trunk, Select the "Voice" tab on the top of the screen and select the "T1" tab.

Basic Configuration Instruction:



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PBX Configuration and Setup Two separate AccessLine SIP trunks were configured, one for voice with G729, G711 and one for fax

with G711 only. The SPA8000 was configured with 2 voice lines L1, L2 that work with the voice trunk

T1. The fax trunk T2 is using line L4.

SIP Trunk Configuration - Voice Configure the Voice Trunk T1 with the AcessLine SIP Trunk credentials. Enter the information as detailed

below using your supplied Proxy Address and username and password from Accessline. The voice trunk

will hunt across lines 1 and 2 in this example, enter hunt rules in the “Contact List” section.



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SIP Trunk Configuration - Fax Configure the Fax Trunk T2 with the second set of provided AcessLine SIP Trunk credentials. Enter the

information as detailed above using your supplied Proxy Address and username and password from

Accessline. The FAX trunk will use line 4 in this example, enter hunt rules in the “Contact List” section.



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Voice Line(s) Setup Default codec for AccessLine SIP Trunking is G729 Primary with G711 Secondary. For each line in the

trunk group configure as follows:

Note:SIP port should be unique for each line. Can leave it as the default SPA ports; 5060, 5061, 5160, 5161, 5260, 5261, 5360, 5361.

If setting up more then 2 lines, and if the ports are set to the same port, SPA will give busy signal after 2nd line and also will give busy signal to simultaneous incoming calls.



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Voice Line(s) Setup (cont)



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Fax Line(s) Setup Default codec for AccessLine FAX SIP Trunking is G711 Primary only. For each line in the trunk group

configure as follows:



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Fax Line(s) Setup (cont)



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Fax Line(s) Setup (cont)

Emergency (911) Hunt Group

AccessLine configures a unique 911 callback number per customer location. The 911 callback number is

registered with our E911 provider. When AccessLine receive a 911 call from the PBX, we forward the

call to our E911 provider with the registered 911 callback number as the CLI (regardless of what was

passed from the PBX). The 911 callback number is used by the Emergency responders to call back to the

location.

PBX/Gateway/Key System configuration must be setup to ensure that inbound calls to the 911 callback

number is routed to all phones or a designated subset of phones in an emergency hunt group.



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Status Screen The Cisco SPA8000 8 port telephony gateway has a status screen that quickly shows that status of the

lines and trunks and if they are currently registered.

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