cisco spark service - amazon web servicesclnv.s3.amazonaws.com/2017/eur/pdf/brkcol-1120.pdf · on...

119

Upload: lyquynh

Post on 25-Apr-2018

227 views

Category:

Documents


2 download

TRANSCRIPT

Cisco Spark Hybrid Media service

Richard Murphy – Technical Marketing Engineer

BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 3BRKCOL-1120

Abstract

Cisco Spark is a constantly evolving cloud platform with innovation happening in the

cloud and on the Cisco Spark app. Have you ever thought about the communication

path and the impact it has on your network? Presently all point to point and multipoint

calls will meet in the cloud increasing your Internet bandwidth requirements. How

would you like to alleviate this problem by having meetings on premise?

This session is designed to be an introductory session on the new Cisco Spark

Hybrid Media Service. It will discuss a brief overview of Cisco Spark. What is the

Hybrid Media Node and why do I need it in my organization? What are the

requirements for installation, installation procedure, configuration and management in

your organization? What are architecture considerations for adding Hybrid Media

Service and general call flows involving the Hybrid Media Node.

• Cisco Spark and Hybrid Services review

• Hybrid Media Service

• Problem it solves

• Connectivity and requirements

• Choosing a media node

• Cisco Spark App logs

• Installation process

• Management and Reporting

• How it fits in the existing architecture

• Future focus area

Agenda

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Spark Ask Questions, Get Answers, Continue the Experience

Use Cisco Spark to communicate with the Speaker and fellow participants after the session

Download the Cisco Spark app from iTunes or Google Play

1. Go to the Cisco Live Berlin 2017 Mobile app

2. Find this session

3. Click the Spark button under Speakers in the session description

4. Enter the room, room name = BRKCOL-1120

5. Join the conversation!

The Spark Room will be open for 2 weeks after Cisco Live

5BRKCOL-1120

Cisco Spark and Hybrid Services Review

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Open Platform

Common Management

Message Meeting Call

Application IntegrationAPIs

Partner ServicesInterconnect

Spark Hybrid ServicesCloud + On-Prem

Cisco Spark

7BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 8BRKCOL-1120

Cisco Cloud Collaboration Management

Management Portal

• Configuration of your Cisco Spark Organization

• Enable users and services

• Reporting

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Open Platform

Common Management

Message Meeting Call

Application IntegrationAPIs

Partner ServicesInterconnect

Spark Hybrid ServicesCloud + On-Prem

Cisco Spark

9BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 10BRKCOL-1120

Message, Meet, Call

Message

• Cisco Spark app

• iOS, Android, MAC, Windows, Chrome or Firefox

• Spaces• messaging, file share,

whiteboarding, call

• Team Spaces• messaging, file share,

whiteboarding, call

Call

• Refers to registering a 78xx or 88xx series phones to the Cisco Spark Platform

• PBX in the Cloud

• Supports 7800 Series: 7811,7821,7832,

7841,7861

8800 Series: 8811, 8841, 8845, 8851, 8851NR, 8861, 8865

• Only available in the US (for now )

• Requires Preferred Media Provider to provide PSTN access.

Meet

• People meetings (1:1)

• Multiparty Meetings (1:Many)

• Call or Join button on Space for 25 participant meetings

• Webex Meetings Ability to have up to 200 person meetings using the WebexMeeting service.

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Open Platform

Common Management

Message Meeting Call

Application IntegrationAPIs

Partner ServicesInterconnect

Spark Hybrid ServicesCloud + On-Prem

Cisco Spark

11BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Spark Depot and Developer portal

Featured Integrations:

GA

• Growing 60+ catalog of integrations and bots that connect

third-party tools with Cisco Spark

• https://depot.ciscospark.com

• Broad range of business-relevant categories from social

to enterprise

• Support for third-party developer app submissions

• https://developer.ciscospark.com/depot.html

• DevNet Workshop - Spark APIs

• Session ID: DEVNET-1881

• Cisco Spark simplifies teamwork by making communication seamless. Send messages,...

• Tuesday, Feb 21, 9:00 a.m. - 9:45 a.m. | Hall 2.2, The Hub, DevNet Workshop 1

• Thursday, Feb 23, 12:00 p.m. - 12:45 p.m. | Hall 2.2, The Hub, DevNet Workshop 1

BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Open Platform

Common Management

Message Meeting Call

Application IntegrationAPIs

Partner ServicesInterconnect

Spark Hybrid ServicesCloud + On-Prem

Cisco Spark

13BRKCOL-1120

US only – Preferred Media Providers

Tata and Intelepeer

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Open Platform

Common Management

Message Meeting Call

Application IntegrationAPIs

Partner ServicesInterconnect

Spark Hybrid ServicesCloud + On-Prem

Cisco Spark

14BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Spark Hybrid Services

Hybrid Calendar Service

Creating unique value by connecting on-premises and cloud services.

Cisco Spark ServiceMessage | Meeting | Call

Existing Services

Hybrid Call Service • Call Service Aware

• Call Service Connect

Hybrid Directory Service

BRKCOL-1120 15

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Services

Unified CM Expressway-C Expressway-E

TMS CMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Minimum Cisco UCM

Requirements:

For Unified CM 10.5(2)SU3

For HCS 10.6.X

Minimum Exchange

Requirements: Exchange 2010 SP3 / 2013 /

2016/O365

@WebEx requires T31+ & PMR

Minimum Expressway

Requirements:

Version 8.8 or later

Deployment Guide: http://www.cisco.com/c/dam/en/us/td/docs/solutions/PA/maroon/hybridswp.pdf

BRKCOL-1120

New

DMZ

• Management Connector

• Calendar Connector

• Call Connector

16

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Hybrid Directory Service - This service allows any Spark customer to synchronize their current Active Directory with the Cisco Collaboration Cloud. This makes onboarding users to the Cisco Collaboration Cloud simple and consistent.

Hybrid Directory Service Hybrid Directory Service

Spark Users:

Ben

Katie

Melissa

Ad Users:

Ben

Katie

Melissa

Expressway - C

Directory Connector

installed on Windows

Domain Server.

Import Users

Directory Connector installed on Windows

Domain Server (2003,2008 R2 or 2012, 2012 R2)

with administrator user privileges

BRKCOL-1120 17

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Call Service Aware - makes Cisco Spark aware of all calls across your Unified Communications (UC) system, thus enabling the automatic creation of a one-to-one room whenever a point-to-point call is placed between two Spark users on their on-premises registered endpoints. This one-to-one room provides capabilities such as Zero Touch Meetings, which allow simple screen sharing between the two users. Call Service Aware also provides a unified call history; the Spark client shows missed and placed calls even if the client was not running at the time the call occurred.

Hybrid Call ServiceHybrid Call Service

• Call Service Aware

• Call Service Connect

Point to Point Call

Screen Shared

Unified Call History

on CUCM and Cisco Spark AppBRKCOL-1120 18

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Call Service Connect – integrates Cisco Spark with an existing Cisco call control platform, thus making it possible for users to make and receive calls on their Cisco device or Cisco Spark application using the same dialing procedure as with on-premises registered endpoints.

Hybrid Call ServiceHybrid Call Service

• Call Service Aware

• Call Service Connect

Katie Ben

MelissaRingRegistration

Calling BenCalling Ben

BRKCOL-1120 19

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Hybrid Calendar Service: This service allows any Cisco Spark customer to enable scheduling of WebEx meetings with an automatically created and associated Cisco Spark space. By adding @Spark to the location field of the Exchange appointment, all attendees of the appointment are automatically added to the Cisco Spark space. With @WebEx in the location field, the details of the WebEx personal meeting room of the inviting user are automatically added to the invitation sent for the appointment.

Hybrid Calendar ServiceHybrid Calendar Service

@webexOrganizer’s

Personal Room in

Webex

@sparkNew virtual room

Meeting information in the calendar invite

Meeting information in the Cisco Spark space

BRKCOL-1120 20

Hybrid Media Service

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Hybrid Media Service

Solution

Cisco Hybrid Media Service

InternetCisco Spark Room Device

Cisco Spark App

Cisco Spark App

Cisco Spark App Cisco Spark App

Internal

Problem

1:1 meetings use a cloud resource to meet

Multiparty meetings use a cloud resource to

meet

Signaling and media go to and from the cloud

Increased bandwidth requirement for the

Internet with adoption of Cisco Spark Meetings

BRKCOL-1120

2 MB

2 MB

2 MB

22

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Corporate Network

Hybrid Media Node Hybrid Media Node

Hybrid Media Service

• A little of our cloud on your premises

• Cisco cloud basic meeting capabilities packaged in an OVA for on premise deployment

• Ability for any paid Cisco Spark customer to provide local media processing on the enterprise network.

• Customers can deploy media nodes across multiple locations, optimizing media quality within a location and bandwidth across locations

• Automatic overflow from on-premise media node to cloud nodes

• Automatic upgrades of media nodes (upgrade window)

• Single pane of glass for management, resource monitoring and usage metrics

What is it?Internet

Hybrid Media Node

BRKCOL-1120 23

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Services

Unified CM Expressway-C Expressway-E

TMS CMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120 24

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Services

Unified CM Expressway-C Expressway-E

TMS CMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

AND

OR

DMZ

BRKCOL-1120 25

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Services

Unified CM Expressway-C Expressway-E

TMS CMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node Hybrid Media Node

AND

OR

DMZ

BRKCOL-1120 26

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Clustering

• Grouping of media nodes in a datacenter for increased capacity

• No limit to the number of nodes in a cluster

• No limit on the number of clusters in an organization

• All nodes are active for calls

• Nodes can be added or removed from a cluster

• Nodes can be moved from one cluster to another

• Clusters can be deleted but all nodes must be deregistered or moved to another cluster first

BRKCOL-1120 27

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Media Service

Internet

Hybrid Media Node

DMZ

BRKCOL-1120

DMZ installation considerations:

External media does not traverse the internal network

All media for internal participants goes to the DMZ.

External corporate users could use the media node if closest to them.

Documentations shows it there as the main use case but it can be installed inside or in the DMZ

Spark Room Device

Spark App

Spark App

Internal

2 MB

2 MB

2 MB

Cloud Media Node

1 MB

1MB

28

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHybrid Media Service

Internet

Hybrid Media Node

DMZ

BRKCOL-1120

Internal installation considerations:

All media for internal participants stay internal

Placed with other collaboration devices

Single connection per conference to the cloud media node

Spark Room Device

Spark App

Spark App

Internal

2 MB

2 MB

2 MB

Cloud Media Node

1 MB

29

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

ArchitectureHardware for Hybrid Media Node

Expressway-C Expressway-E

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node Hybrid Media Node

AND/OR

Cisco Multiparty Media410v server

• 46vCPUs

• 60GB main memory

• 250GB local hard disk space

Cisco Meeting Server 1000

• 70vCPUs

• 60GB main memory

• 250GB local hard disk space

Specifications-based Configuration:

• 46vCPUs

• 60GB main memory

• 250GB local hard disk space

• 2.6GHz Intel Xeon E52600v3 or later processor

• VMware ESXi 6 and vSphere 6 or laterBRKCOL-1120 30

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Hybrid Media NodePorts for Management

https://help.webex.com/docs/DOC-4401

Source Destination Source IP Source

Port

Transport

Protocol

Destination IP Destination

Port

Purpose

Management

Computer

Hybrid Media Node Management

Computer

Any TCP Hybrid Media

Node

443 HTTPS

Hybrid Media Node Cisco Collaboration

Cloud

Hybrid Media

Node

Any UDP

TCP

Any 123, 53

444

NTP, DNSHTTPS(Websockets)

Hybrid Media Node Cisco Collaboration

Cloud

Hybrid Media

Node

Any TCP *.wbx2.com

*idbroker.webex.

com

443 HTTPS

Hybrid Media Node (1) Hybrid Media Node (2) Hybrid Media Node (1) Any TCP Hybrid Media Node (2) 5000 Cascade

DMZ

Internet

Hybrid Media NodeCloud Media Node

BRKCOL-1120 31

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Hybrid Media NodePorts for meetings

https://help.webex.com/docs/DOC-4401

Source Destination Source IP Source

Port

Transport

Protocol

Destination IP Destination

Port

Purpose

• Apps (Cisco Spark mobile,

web, and desktop apps)

• Spark Room

System

Hybrid Media Node • Apps (Cisco Spark

mobile, web, and desktop

apps)

• Spark Room

System

Any UDP, TCP Hybrid Media

Node

5004 Call to a

Meeting

Hybrid Media Node Cisco Collaboration

Cloud

Hybrid Media

Node

33436 -

33598

UDP Any 5004 Cascade

Hybrid Media Node (1) Hybrid Media Node (2) Hybrid Media Node (1) 33436 -

33598

UDP Hybrid Media Node

(2)5004 Cascade

DMZ

Internet

Hybrid Media NodeCloud Media Node

BRKCOL-1120 32

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Media Test for Cisco Sparkhttps://mediatest.ciscospark.com

• https://help.webex.com/docs/DOC-4401 /#/main

• a checklist for assessing a customer's network environment before you starting Cisco Spark services

BRKCOL-1120 33

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Media Test for Cisco Sparkhttps://mediatest.ciscospark.com

• Tested ports:

TCP – 443, 8443, 5061, 33434, 5004

UDP – 3478, 5004, 33434

• Hybrid Media Node• Ports not tested in the tool

444 (Websockets)

5000 (Cascade)

123 (NTP)

53 (DNS)

BRKCOL-1120 34

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

What can use Hybrid Media Service?

• App (Cisco Spark mobile, web, and desktop apps)

• Cisco Spark Room Devices (SX, DX, MX series)

SX20

SX80

SX10

MX700MX800

DX80DX70

• Cisco 7800 and 8800 Series of phones 7800 Series: 7811,7821, 7832, 7841,7861

8800 Series: 8811, 8841, 8845, 8851, 8851NR, 8861, 8865

Will be supported in the future

BRKCOL-1120

Spark Board35

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 36BRKCOL-1120

What types of meeting use the media node?

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 37BRKCOL-1120

What types of meeting use the media node?

1:1

Meeting with a single person

1:Many

Meeting with many people

up to 25 participants

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 38BRKCOL-1120

What types of meeting use the media node?

M2Everything

in M1, and:

• Host 25-party

meetings with other

Spark users

M3Everything in M2,

and:

• Host WebEx-powered

meetings with screen

sharing and with external

participants

• Personal Meeting Room

• Scheduled Meetings

M1• Business-class

Messaging

• 1:1 and 3-party

video calling with

screen sharing

• Join Spark and SIP-

based meetings

Hybrid

Calling

1:1

Meeting with a single person

1:Many

Meeting with many people

up to 25 participants

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 39BRKCOL-1120

What types of meeting use the media node?

M2Everything

in M1, and:

• Host 25-party

meetings with other

Spark users

M3Everything in M2,

and:

• Host WebEx-powered

meetings with screen

sharing and with external

participants

• Personal Meeting Room

• Scheduled Meetings

M1• Business-class

Messaging

• 1:1 and 3-party

video calling with

screen sharing

• Join Spark and SIP-

based meetings

Hybrid

Calling

1:1

Meeting with a single person

1:Many

Meeting with many people

up to 25 participants

M3

Not Supported

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 40BRKCOL-1120

Where to get the software?Cloud Collaboration Management

Services - > Hybrid Media -> Settings

The Price

Availability

Anywhere the Cisco Spark app is available.

cs.co/geos

Scenario 1

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 1Registration

InternetCorporate Network - Germany

Cisco Spark app and room device register to their organization

Cisco Collaboration Cloud responds with the clusters available for the users

Berlin1 Berlin2

Cloud1 Cloud2

Cluster Berlin

1. Node – Berlin1

2. Node – Berlin2

Cluster Cloud

1. Node – Cloud1

2. Node – Cloud2

BRKCOL-1120 42

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 1Reachability Test

InternetCorporate Network - Germany

Cisco Spark app and room devices do STUN tests to the media nodes.

Cisco Spark app and room devices sends results to the cloud at call start.

Berlin1 Berlin2

Cloud1 Cloud2

Cluster Berlin

1. Node – Berlin1 (RTD= 10)

2. Node – Berlin2 (RTD= 11)

Cluster Cloud

1. Node – Cloud1 (RTD= 100)

2. Node – Cloud2 (RTD= 200)

BRKCOL-1120

Note: Checks are performed: a) At startup of the Cisco Spark app b) Network change event c) Cache expiration (2 hours)

43

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 1Meeting

InternetCorporate Network - Germany

Cisco Spark app and room devices connect to a media node

Media node Berlin1 hosts the meeting

Berlin1 Berlin2

Cloud1 Cloud2

If additional participants join later, they follow the same process

BRKCOL-1120 44

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 1Meeting with Overflow

InternetCorporate Network - Germany

Cisco Spark app and room devices connect to a media node

Media node Berlin1 hosts the meeting

Berlin1 Berlin2

Cloud1 Cloud2

If additional participants join later, they follow the same process

Full Full

Berlin 1 and Berlin 2 are full

Overflow to the cloud and automatic cascade is created

BRKCOL-1120 45

Scenario 2

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 2Registration

MobileHome Office

InternetCorporate Network - Germany

Cisco Spark app and room devices register to their organization

Cisco Collaboration Cloud responds with the clusters available for the users

Berlin1 Berlin2

Cloud1 Cloud2

Cluster Berlin

1. Node – Berlin1

2. Node – Berlin2

Cluster Cloud

1. Node – Cloud1

2. Node – Cloud2

BRKCOL-1120 47

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 2Reachability Test

MobileHome Office

InternetCorporate Network - Germany

Cisco Spark app and room devices do STUN tests to nodes.

Cisco Spark app and room devices sends results to the cloud at call start.

Berlin1 Berlin2

Cloud1 Cloud2

Cluster Berlin

1. Node – Berlin1 (RTD= 10)

2. Node – Berlin2 (RTD= 11)

Cluster Cloud

1. Node – Cloud1 (RTD= 250)

2. Node – Cloud2 (RTD= 200)

BRKCOL-1120 48

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 2Meeting

MobileHome Office

InternetCorporate Network - Germany

Cisco Spark app and room devices connect to a media node

Media node Berlin1 hosts a meeting for the corporate users

Berlin1 Berlin2

Cloud1 Cloud2

Media node Cloud 2 hosts a meeting for remote users

Media node Berlin1 cascades automatically to media node Cloud2 to create the meeting for all participants

BRKCOL-1120 49

Scenario 3

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Scenario 3Meeting Cascade across WAN

InternetCorporate Network - Germany

Cisco Spark app and room devices connect to a media node

Media node Berlin1 hosts the meeting

Berlin1 Berlin2

Cloud1 Cloud2

If additional participants join later, they follow the same process

Corporate Network - Italy

Rome1 Rome2Remote corporate user joins local Italy Rome1 node

Cascade across corporate WAN is created between Berlin1 and Rome1

Corporate WAN

BRKCOL-1120 51

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKCOL-1120

Clustering SetupManagement portal

Corporate Network - Germany

Berlin1 Berlin2

Corporate Network - Italy

Rome1 Rome2

Note: Every node under a single cluster

Corporate Network - Germany

Berlin1 Berlin2

Corporate Network - Italy

Rome1 Rome2

Cloud1

Internet

Corporate WAN

Note: Each node under a country cluster design

4 Nodes

2 Nodes 2 Nodes

52

Cisco Spark app log files

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 54BRKCOL-1120

DetailsHow to find reachability statements?

Desktop App log locations:

• Windows: \Users\UserName\AppData\Local\CiscoSpark

• Mac: /Users/UserName/Library/Logs/SparkMacDesktop/

Web.ciscospark.com

• Web App: Suggestion - use Google Chrome

Developer Tools

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 55BRKCOL-1120

Desktop App Log

Reachability to clusters

2017-02-14T17:24:39.571Z <Debug> [0x700000fed000] MediaManager.cpp:1055 onTraceServers:InonReachabilityResultReady

"squared.US-WEST.*": {"tcp":{"latencyInMilliseconds":"283","reachable":"true"},"udp":{"latencyInMilliseconds":"193","reachable":"true"},"xtls":{"latencyInMilliseconds":"273","reachable":"true"}},

Opened “current_log.txt”

List of clusters:

2017-02-14T13:47:36.265Z <Debug> [0x700009367000] MediaManager.cpp:1007 operator():Response received from Orpheus:Cluster

"squared.US-WEST.*":{"tcp":["stun:104.239.149.112:5004","stun:104.239.149.112:33434","stun:104.239.149.148:5004","stun:104.239.149.148:33434"],"udp":["stun:104.239.149.112:5004","stun:104.239.149.112:33434","stun:104.239.149.148:5004","stun:104.239.149.148:33434"],"xtls":["stun:104.239.149.112:443","stun:104.239.149.148:443"]}

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 56BRKCOL-1120

BrowserChrome Developer Tool

1. Open a new tab in Chrome

2. Open developer console in Chrome

• View -> Developer -> Developer Tools

3. Start the Cisco Spark web app

(web.ciscospark.com)

in another Chrome tab

4. Search filter for “devices” URL

Installation Process

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Media Node Registration Process Summary

1. Registration process starts from management portal by adding a new node

2. Redirects to Hybrid Media Node

3. Hybrid Media Node runs tests (device, connectivity checks)

4. Customer admin gives permission to register the device

5. Redirect back to Hybrid Media Node with an encrypted token

6. Hybrid Media Node checks account represented by the token for correct rights

7. Hybrid Media Node uses the token to create a unique machine account

8. Hybrid Media Node uses the machine account to register to organization

9. Registration is complete

Install software on premise hardware

Configure password and network parameters

Add new media node to organization

Authenticate node to organization

Utilize local media node for meetings

BRKCOL-1120 58

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

Login: admin

Password: cisco

BRKCOL-1120 59

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

Password: cisco

Enter your new password

BRKCOL-1120 60

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 61

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 62

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 63

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 64

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 65

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 66

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120

• Single NIC supported

• IPv4 only

67

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

BRKCOL-1120 68

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationConfigure password and network parameters

• Reboot complete

BRKCOL-1120 69

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Installation

BRKCOL-1120 70

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationFirst Time setup

BRKCOL-1120 71

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationExisting Media Nodes configured

BRKCOL-1120 72

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationAdd new media node to organization

BRKCOL-1120 73

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationAdd new media node to organization

BRKCOL-1120 74

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationAdd new media node to organization

75

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Installation

• Redirected back to Media node’s web interface

• The node will register with the cloud

• These screens will appear

Authenticate node to organization

BRKCOL-1120 76

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

InstallationAuthenticate node to organization

• Click link

• Then a redirect goes to the management portal

77

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Media Node - Operational

Internet

Corporate Network - Berlin

Berlin1 Berlin2

Cloud1 Cloud2

Try it

BRKCOL-1120 78

Management Portal

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 80BRKCOL-1120

Cisco Cloud Collaboration Managementhttps:// admin.ciscospark.com

• Hybrid Media Service Reports enables administrator to understand the trend

of their on premise resource capacity and utilization, as well as availability that

impacts capacity.

• These trend reports help the administrator to determine if calls are overflowing

to the cloud because of call volume, insufficient on premises capacity, or

because of some other problem.

• The trend reports will help the administrator to determine if additional capacity

is needed in a cluster.

• These reports are not real-time dashboards. Data is aggregated every 10 min

and displayed in the reports.

• Reports page is auto refreshed every 5 minutes

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Cloud Collaboration ManagementUtilization Report

BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Cloud Collaboration ManagementUtilization Report

BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Cloud Collaboration ManagementUtilization Report

BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 84BRKCOL-1120

Cisco Cloud Collaboration ManagementUtilization Report

Total Calls:

Total number of call legs handled at the organization level over the selected time range.

Hosted On-Premises:

Number of calls actually hosted on premise by all clusters

Overflowed to Cloud:

Number of calls that overflowed to the cloud, because it exceeded the capacity in the organization

Cluster Availability:

Availability of the cluster(s) over the selected time range.

Note: A call refers to a participant initiating or receiving a media (audio/video/content) channel to participate in a meeting.

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Cloud Collaboration ManagementActivity Report

BRKCOL-1120

Call activity : Each line represents a snapshot in the selected time range of the number of calls active in that cluster or organization.

For example, if there is an active 5 participant meeting, then the graph will be at 5.

Hosted On Premise: Calls hosted by a media node in the customer’s network.

Overflowed to Cloud: Calls that overflowed to a cloud media node.

85

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Cloud Collaboration ManagementAvailability Report

BRKCOL-1120

All Cluster view : Shows availability of each cluster and reports the number of media nodes in the

cluster that are unavailable.o Green : All media nodes in the cluster are available

o Yellow : 1 or more media nodes in the cluster is not available

o Red : None of the media nodes in the cluster are available

86

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 87BRKCOL-1120

Software upgrades

• Default cluster upgrade time: 3am

• Admin can postpone cluster upgrade for 24 hours

• Software is pushed by the Cisco Collaboration Cloud to the media nodes automatically

• If calls are happening at 3AM:

1. Delay upgrade for 2 hours

2. Do not accept any new meetings during this time

3. Upgrade the node cluster after 2 hours

Signaling and Media Path

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with on Premise Bridges

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120

Conductor +

vTS

Cloud Media Node

89

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with on Premise Bridges

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120

Conductor +

vTS

Cloud Media Node

Signaling goes from endpoints to Cisco Unified CM

90

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with on Premise Bridges

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120

Conductor +

vTS

Cloud Media Node

Conference

Signaling goes from endpoints to Cisco Unified CM

Either ad hoc or a permanent bridge conference is created

91

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with on Premise Bridges

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120

Conductor +

vTS

Cloud Media Node

Conference

Signaling goes from endpoints to Cisco Unified CM

Either ad hoc or a permanent bridge conference is created

Media goes from endpoint to the bridge

92

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with the Hybrid Media Node

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

93

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with the Hybrid Media Node

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

94

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with the Hybrid Media Node

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

Signaling goes to the Cisco Collaboration Cloud

95

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with the Hybrid Media Node

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

MeetingSignaling goes to the Cisco Collaboration Cloud

Meeting is created on the Hybrid Media Node

96

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting with the Hybrid Media Node

Signaling and Media

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

MeetingSignaling goes to the Cisco Collaboration Cloud

Media goes from Cisco Spark app to the Hybrid Media Node

Meeting is created on the Hybrid Media Node

97

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Multiparty Meeting

Unified CM Expressway-C Expressway-E

TMSCMS

Hybrid Service

Expressway-C

Internet

SIPSIP and API control

CTI/AXL

HTTPS

Hybrid Media Node

DMZ

BRKCOL-1120

Conductor + vTS

Cloud Media Node

Hybrid Media Node is an addition, not a replacement, of the on premise bridging infrastructure.

Hybrid Media Node provides meeting services for Cisco Spark app and room devices on premise

CMS and vTS provides meeting services for standard SIP based devices on premise

98

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 99BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 100BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 101BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 102BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 103BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 104BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 105BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 106BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 107BRKCOL-1120

Things to think aboutHybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)

Types of meetings Basic Cisco Spark Meeting

(M1 and M2)

On Premise

(switched, transcoded, MSFT Interop)

On Premise

(switched or transcoded)

Scale 50 HD participants per media node, with

cascades to other media nodes on

premise or cloud (in theory infinite)

96 HD ports

on CMS 1000 hardware

84 HD ports

on CMS 1000 hardware

Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS)

(Scheduling)

Telepresence Management Suite (TMS)

(Management and Scheduling)

Setup and Configuration Little complexity and minimal technical

knowledge needed

Complex to setup and good technical

knowledge needed

Medium complexity to setup and good

technical knowledge needed

Administrative Control Very limited because this is a copy of a

cloud node and control is done in the

management portal

Full control via the CLI , APIs, and

webUI

Full control via webUI and Conductor

webUI

Supported Devices Cisco Spark app (mobile, desktop or

web) and Cisco Spark registered room

devices (DX, SX, MX) and Spark Board

Cisco and any standards based SIP

endpoints, Cisco Meeting App (CMA),

WebRTC, MSFT Interop

Cisco and any standards based SIP

endpoints

On Premise Call Control Does not require on premise call control

or other devices or software

Requires on premise call control (for

example Cisco UCM, VCS)

Requires on premise call control and

Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid

meetings

Licensing No cost, included with paid Cisco Spark

Organization (M1, M2, M3 or C1, C2,

C3) subscriptions

Pay for license file with specific features

(recording, streaming, branding),

PMP/SMP or capacity units

Pay for Personal and Shared Multiparty

licenses

Cisco Spark Flex Plan: https://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration/cloud-collaboration/at-a-glance-c45-738046.pdf

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 108BRKCOL-1120

More information on CMS or vTS columns

BRKCOL-2803

Designing and Deploying MultiParty TelePresence Video

Wednesday, Feb 22, 9:00 a.m. - 11:00 a.m.

This session will focus on the Cisco Meeting Server, both hardware and software platforms, Spaces on premise, TMS enhancement related to Cisco Meeting Server, integration into the Cisco Unified Communication Manager, Cisco VCS and Microsoft Lync / Skype for Business,

Future focus area

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 110BRKCOL-1120

Next focus area

M2Everything

in M1, and:

• Host 25-party

meetings with other

Spark users

M3Everything in M2,

and:

• Host WebEx-powered

meetings with screen

sharing and with external

participants

• Personal Meeting Room

• Scheduled Meetings

M1• Business-class

Messaging

• 1:1 and 3-party

video calling with

screen sharing

• Join Spark and SIP-

based meetings

Hybrid

Calling

M3

Not Supported

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 111BRKCOL-1120

Next focus area

M2Everything

in M1, and:

• Host 25-party

meetings with other

Spark users

M3Everything in M2,

and:

• Host WebEx-powered

meetings with screen

sharing and with external

participants

• Personal Meeting Room

• Scheduled Meetings

M1• Business-class

Messaging

• 1:1 and 3-party

video calling with

screen sharing

• Join Spark and SIP-

based meetings

Hybrid

Calling

How do we support M3 Webex meeting with the Hybrid Media Node?

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 112BRKCOL-1120

Summary

1. A bit of the Cisco Collaboration Cloud on your premise

2. The Hybrid Media Service allows Cisco Spark meeting’s media (video, audio, content) to stay local on your network

3. 10 Minutes to deploy

4. Cloud Managed and orchestrated

5. Automatic software updates

6. No additional costs or licensing fees

7. Simple and elastic scale

8. An addition to existing on premise bridging products to support Cisco Spark meetings

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 113BRKCOL-1120

Documentation

Documentation

1. Cisco.com/go/hybridmedia

2. Help Central:

• https://www.cisco.com/go/hybrid-services-media

• https://help.webex.com/docs/DOC-8989

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Spark Ask Questions, Get Answers, Continue the Experience

Use Cisco Spark to communicate with the Speaker and fellow participants after the session

Download the Cisco Spark app from iTunes or Google Play

1. Go to the Cisco Live Berlin 2017 Mobile app

2. Find this session

3. Click the Spark button under Speakers in the session description

4. Enter the room, room name = BRKCOL-1120

5. Join the conversation!

The Spark Room will be open for 2 weeks after Cisco Live

114BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Complete Your Online Session Evaluation

Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online

• Please complete your Online Session Evaluations after each session

• Complete 4 Session Evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt

• All surveys can be completed via the Cisco Live Mobile App or the Communication Stations

115BRKCOL-1120

© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public

Continue Your Education

• Demos in the Cisco campus

• Walk-in Self-Paced Labs

• Lunch & Learn

• Meet the Engineer 1:1 meetings

• Related sessions

116BRKCOL-1120

Q & A

Thank You