cisco unified communications licensing enhancements

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

Cisco Unified Cisco Unified Communications Communications Licensing Licensing Enhancements Enhancements

John Sunzeri, Product Manager

June 3, 2010

John Sunzeri, Product Manager

June 3, 2010


Agenda

Cisco User Connect Licensing• What is it• Benefits to you & customers• Pricing for Specific Applications • Migrating to User Connect Licensing• 3 & 3 Upgrade Offer• User Connect Licensing and Video

Cisco Unified Workspace Licensing

• Enhancements• Price changes• Promotion

• Resources and Promotion


Cisco User Connect Licensing

WHENWHAT HOW

• Method of purchasing a la carte (individual products) by licensing per user

• Most Unified Communications products

• Prices change to include software and licensing per user: IP telephony, mobility, conferencing, presence, clients and messaging

• Customers can migrate from basic DLU to User Connect Licensing

• Combine User Connect Licensing with Unified Workspace Licensing in the same cluster

• Count number of users and public space / analog devices

• Available as products in Unified Communications System Release 8.0 become available

• Note: Cisco Unified Communications Manager (UCM) will offer UCL beginning with UCM 7.1.5


Products Not Available for User Connect Licensing

Not moving to user-based license:

• Cisco Unified Contact Center Enterprise

• Cisco Unified Customer Voice Portal

• Cisco Unified IP IVR

• Cisco Unified Videoconferencing

• Express products –

Unified Communications Manager

Express, Cisco Unity Express, etc. (Cisco

Unified Contact Center Express already

follows a user-based licensing model)


Improves ease of doing business with Cisco• Easier to order the customer solution - no need to quote server software, DLUs, ports, options

Reduces operational costs• Easier implementation, management and configuration of licenses

Increases opportunities

• Easier to reach and talk with new decision makers

Partner Benefits


Customer Benefits

FlexibleOffer the right applications to the right users to maximize value

Simple

Less time to track and manage licensesIncreased Productivity

Easier to acquire and add applications as business need dictates

Ensures consistent pricing across the portfolio


Things to Know

Cisco Unified Communications System Release 8.0 will only be available with User Connect Licensing

Both a la carte and subscription (UCSS) upgrades are supported in User Connect Licensing

A la carte upgrades are now based on the User Connect Licenses the customer owns

Mostly, Unified Communications Software Subscription will be much more economical way for customer to plan and budget for upgrades


License Enforcement

Leverages the existing (pre-8.0) license enforcement mechanisms

You order User Connect Licenses. We ship and enforce DLUs.

Select those most likely used in first 12 months after deployment

Future - products will become “user-aware.” At that point, additional enforcement will happen. If you fail to comply with the rules today, the customer may be impacted in the future.


Pricing for SpecificApplications


IP Telephony licensing model shifting from device licensing (DLU) to User Connect Licensing (UCL)

Enhanced IP User list price: $210/user

Basic IP User list price: $125/user

Cisco Unified Communications Manager Business Edition User: $235/user

Public Space, Analog Users (same as CUWL):

Public Space User list price: $150/user

Analog User list price: $40/user

All users in Cisco Unified Communications Manager will now have combination of above licensing and/or CUWL licenses.

IP Telephony and User Connect Licensing


Basic IP User is intended for analog->IP migrations or other users requiring few IPT capabilities.

License limited to 6901, 6911 models

Enhanced IP User is principle license for IPT user and is not limited by phone model. License for single Cisco IPT or third party phone of any model.

Adjunct User License can be added to Enhanced IP User license for additional endpoint, softclient or mobile phone. List price $85/user.

More on IP Telephony Users…


Messaging and User Connect Licensing Unity Connection list price: $75/user

Unity list price: $100/user

Includes EVERYTHING: unlimited ports, high availability/failover, languages, integrations, etc.

Simply count required mailboxes and multiply by price point

Price points facilitate Unity Connection as the lead messaging product


Conferencing and User Connect Licensing

Conferencing model shifting entirely from concurrent users (ports) to user-based (profiles)

Audio user list price: $80/user

Video user list price (in addition to audio): $30/user

Web conferencing separate in 8.0 (WebEx and on-premise). Not part of base Unified MeetingPlace 8.0 product

Port ratio for Cisco Unified MeetingPlace 8.0: 1 port for every 10 users, and WebEx Meeting Center is 4 internal ports and 1 external port for every 100 users for the period of 36 months.

Port ratio for Cisco Unified MeetingPlace 7.0: 1 port for every 10 users for audio and video, and 1 port for every 20 users of web conferencing

Simply count how many people need to schedule meeting and order a user for each


Presence is $60/user

No server license or DLUs required for presence -- $60 is all included

Client pricing is unchanged– it was already user based

A client is treated like a phone

If it is a first phone, the enhanced IP phone license covers it

If it is a second phone, it is an adjunct device

Presence, Clients and User Connect Licensing


Mobile communicator client list price is $50/user

Includes the client and server license and access rights

Dual mode phones are $150/user ($200 for full UC)

Single Number Reach (SNR) included in Enhanced and Basic User licenses (does not require additional adjunct licenses)

Mobility and User Connect Licensing


Migrations to User Connect Licensing


Case 1 - Migrating From DLU to UCL + CUWL

UCM 8.0UCM 7.1(4) or earlier

- 500 IP Phones

- 50 Public Space, Analog devices

(550 total users)

- 250 User Connect Licenses

- 250 CUWL STD Licenses

- 50 Public Space, Analog Devices

(550 total users)

Scenario: Customer migrating from Unified Communications Manager to UCL + CUWL STD cluster. No current UCSS.

Migration Path: Order appropriate migration part numbers, mixing CUWL and UCL as desired, and mandatory UCSS/ESW on all users.

May take advantage of promo pricing in this case for UCL users.

Order:

- 250 User Connect License Migration part numbers (promo price)

- 250 CUWL STD Migration part numbers

-50 Public Space/Analog

Migration part numbers UCSS on all users

Migration Path Migration Path


Case 2 – Migrate From Multiple CUWL + DLU clusters TO Single CUWL + UCL Cluster

CUWL + UCL on UCM 8.0

CUWL on UCM 7.1(4)

- 500 CUWL Users (CUWL cluster)

500 IP Phones with DLU’s (DLU cluster)

- 50 Public Space, Analog devices

(1050 total users)

-500 CUWL Licenses

-500 User Connect Licenses

- 50 Public Space, Analog Devices

(1050 total users)

Order:

- New software version via Product Upgrade Tool (PUT)

DLU on UCM 6.x

Order:

-User Connect Licensing Migration part numbers, OR CUWL Migration SKU’s as desired

-Public Space, Analog Migration part number

-UCSS on all part number

ANDAND


Case 3 – Customers with existing UCSS


500 IP Phones, 2000 DLU

(500 users)

500 User Connect Licenses

Order software copies via Product Upgrade Tool (PUT)

UCSS was already user based

Customers upgrade to UCL based on UCSS

Order upgrade via PUT

Upgrade Path Upgrade Path


Case 4 – Customers without UCSS, option 1



(500 users)


Buy user-based upgrade

Pay full upgrade price for each user, typically 50% of new user cost

Now migrated to UCL on the new version

Order 500 User Connect License

Migration part number



Case 4 – Customers without UCSS, option 2



(500 users)


Buy discounted user based upgrade (with 3 & 3 Upgrade offer)

Required to purchase 3 year UCSS contract at the same time

Now migrated to UCL on the new version

ALWAYS cheaper than the full priced upgrade, plus provides future version upgrades

Order 500 User Connect License

Migration discounted

part number + UCSS



3 & 3 Upgrade Offer

What:Upgrade to 8.0 using a new bundled package offer of $3/user* for license,

and 3 year Unified Communications Software Subscription** (UCSS) at standard pricing

“3 & 3 Upgrade” offer is available for these select Cisco Unified Communications 8.0 products:- Cisco Unified Communications Manager and Business Edition - Cisco Unity Connection and Cisco Unity to Cisco Unity Connection 8.0

(“3 & 3 Upgrade” offer does not apply to Cisco Unity 8.0)- Cisco Unified Presence - Cisco Emergency Responder

When: Available as Unified Communications 8.0 products shipOffer ends when each individual 8.0 product above reaches End of Sale

*Exception: $6 per user for Cisco Unified Communications Manager Business Edition migration pricing where user licensing includes Unity Connection ** Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS


3 & 3 Upgrade Offer (cont’d)

How to position the offer: - Always lead with CUWL migration- CUWL includes version upgrade at no additional charge- CUWL migration can be mixed with 3 & 3 Upgrade and

User Connect License - Every upgrade discussion is an opportunity to move any or

all of the customer’s users to CUWL - If customers will not migrate to CUWL, then “3 & 3

Upgrade” should be the second option. Customers always have the option to migrate to CUWL at a later time.

- Third option is to purchase upgrade software (if offered) priced at ~50% of User Connect Licenses


“3 & 3 Upgrade” vs. User Connect License Upgrade Value Comparison

UCL Pricing for 100 Users*

UC Product UCL 8.0 Upgrade

Price

Cisco UCM $105/user

Cisco Unified Presence $30/user

Cisco Unity to Unity Connection 8.0

$38/user

Total Cost $17,300

$10,200 in savings! PLUS you receive 3 years of UCSS, which provides you access to major

software upgrades as they become available “3 & 3 Upgrade” is clearly the cost-effective method of upgrading to 8.0 UCSS provides even greater value if upgrading more than once during a 3

year period. Cost savings result in $27,500!

3 & 3 Upgrade Offer for 100 Users*

UC Product $3 / User Upgrade

Offer Price

3 year UCSS Price

Cisco UCM $3/user $26/user

Cisco Unified Presence

$3/user $16/user

Cisco Unity to Unity Connection 8.0

$3/user $20/user

$900 + $6200

Total Cost $7,100*This assumes the customer already has Cisco Unified Communications Essential Operate Service (ESW)

UCM – Unified Communications Manager


User Connect Licensing and Video


Changes to Video Licensing

‘Video only’ deployments of Unified Communications Manager will remain

Increasingly video deployments will co-exist with customers’ production voice deployments

Video endpoints will be licensed as users

•Several license types for video only and mixed voice/video clusters


Video User Connect Licensing Video Desktop User list price: $295/user

For any video device on user’s desktop.*

Video Telepresence Single Screen User list price: $650/user

For a single screen conference room unit.*

Video Telepresence Multi-Screen User list price: $1,100/user

For a multi-screen conference room unit.*

Telepresence Only Starter Bundle list price $14,750

Includes 2 Cisco Unified Communications Manager nodes, 50 Video Desktop Users.

* Added in lieu of Basic or Enhanced IP User License.* Added in lieu of Basic or Enhanced IP User License.


Enhancements toEnhancements toCisco UnifiedCisco UnifiedWorkspace LicensingWorkspace Licensing


Enhancements

Addition Edition

Cisco WebEx Meeting Center (external) and Cisco WebEx Node for MCS (internal)

Professional Edition

4 internal and 1 external port per 100 users for 3-years license term

Cisco Unified Communications Manager, Session Management Edition


1 session for every 5 users

Unified MeetingPlace 7.0: 1 port for every 10 users for audio and video, and 1 port for every 20 users of web conferencing. Unified MeetingPlace 8.0 is 1 port for

every 10 users


Cisco Intercompany Media Engine All Editions (Business, Entry, Standard, Professional)


Price Changes

CUWL Edition Price Change

Professional Edition Increase from $425 to $500 per user

Professional Edition – Unified Communications Software Subscription

Decrease from $125 to $100 for 3-year term

Standard, Business, Entry No change

Net $50 increase over 3 years gives you:• More than twice as much audio and video conferencing• More web conferencing with a choice

A. Cisco Unified MeetingPlace web conferencing, orB. Cisco WebEx Web Conferencing for 3-years


WebEx Node for MCSWebEx with Unified MeetingPlace Option

Cisco WebEx Collaboration

Cloud

External

WebEx Node for MCS

WAN

Internal/VPN

MeetingPlace Audio/Video

PerformancePerformance BandwidthBandwidth Policy, SecurityPolicy, Security


Benefits

More flexible than ever! Combine User Connect Licensing with Unified Workspace Licensing

No separate cluster when ordering Unified Workspace Licensing

User Connect License migration options are available


Things to Know

Must purchase Cisco WebEx Node for MCS to get Cisco WebEx Meeting Center

Can order more Cisco WebEx internal and external ports

Must purchase Unified Communications Software Subscription (UCSS) for all users when mixing CUWL+ User Connect Licensing

Unlimited ports - audio conferencing now entirely user based

Messaging failover now included in UCL. No longer an extra “option”.


Existing Professional Edition Users

Request additional audio and video ports – email [email protected]

Can access Cisco WebEx Meeting Center and Cisco WebEx Node for MCS for duration of UCSS contract

CUWL Professional future-proofs the customer’s investment in Cisco conferencing

Take advantage of Cisco Intercompany Media Engine


•Resources and Resources and PromotionPromotion


Review resources available

Ensure your organization can support the new licensing model

Contact existing CUWL users about new enhancements

Start selling today!

Getting Started


Promotions

CUWL Migrate NOW promotion - Provides 50% discount on select CUWL migrations license

SKU’s to close deals to migrate installed base. This is a price change in the price tool and discount will be reflected in all incoming orders.

- Available in all theaters.

- Effective September 8, 2009 to July 31, 2010

3 & 3 Upgrade Offer 3 & 3 Upgrade Offer


Resources

User Connect Licensingwww.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/user_connect_licensing.html

Cisco Unified Workspace Licensingwww.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/workspace_licensing.html

Licensing Partner Communitywww.myciscocommunity.com/community/p

artner/collaboration/licensing Partner Email Alias

[email protected] [email protected]

cisco unified communications licensing enhancements

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