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    CITIZEN’S CHARTER 2020 (2nd Edition)

    BUREAU OF THE TREASURY

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    I. Mandate

    Under Executive Order No. 449:

    Assist in the formulation of policies on borrowing, investment and capital market development;

    Formulate adequate operations guidelines for fiscal and financial policies; Assist in the preparation by government agencies concerned of an annual

    program for revenue and expenditure targets, borrowing levels and cash balances of National Government;

    Maintain books of accounts of the cash transactions; Manage the cash resources, collect taxes made by the National

    Government (NG) and guarantee forward cover fees due NG, control and service its public debt, both foreign or domestic;

    Issue, service, redeems government securities for the account of the National Government as may be authorized by the President pursuant to law;

    Administer the Securities Stabilization Fund by purchase and sale in the open market of government bills and bonds to increase the liquidity and stabilize the value of said securities in order to promote private investment in government securities;

    Act as principal custodian of financial assets of the National Government, its agencies and instrumentalities;

    Bond all accountable public officials and employees pursuant to the provisions of the Public Bonding Law and issue appropriate guidelines therefore;

    Perform such other related functions as may be assigned to it by competent authorities.

    Under Republic Act No. 245 as amended by Presidential Decree No. 142;

    Republic Act No. 1000:

    Certify allowable debt and guarantee. Manage contributions to the Bond Sinking Fund and the fund itself. Under Republic Act No. 3844:

    1. Manage the Assurance Fund for the redemption of Land Reform Bonds.

    Under Republic Act No. 6657:

    Manage the Agrarian Reform Fund.

    Under Executive Order No. 739 and Republic Act No. 8250:

    Offset from the budgetary support to Government-Owned and Controlled Corporations (GOCCs) their corporate cash dividend under R.A. 7656, guarantee fees, advances for loans relent to GOCCs as well as for obligations which are guaranteed by the NG and other valid receivables of NG.

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    Under Act No. 3936 as amended by Presidential Decree No. 679:

    Initiate legal proceedings for escheat of unclaimed balances in favor of the government.

    II. Vision

    To be a pro-active manager of the public funds characterized by active duration

    management, minimization of interest rate risks and hedging of financial risks.

    III. Mission

    To efficiently and effectively manage the financial resources of the government by maximizing revenues from available funds and minimizing costs of financing whenever possible.

    IV. Service Pledge

    We, the Bureau of the Treasury (BTr), commit to provide our clients and stakeholders with transparent, responsive and cost-efficient Treasury services by continually improving our quality management systems and by adopting best practices in governance. We shall be steadfast in pursuing prudent and proactive management of financial resources and debt portfolio of the government.

    We adhere to: 1. Deliver our services with excellence, professionalism, competitiveness and

    with a high degree of ethical standards in relations with clients, stakeholders and the general public;

    2. Comply with all applicable laws, rules and regulations; and 3. Uphold continuous improvement through disciplined exercise of financial

    integrity and operational efficiency in our functions.

    We advocate a high standard of public service through pro-active quality culture in building economic progress and development, founded on empowered and skilled professionals. We commit to attend to all applicants or requesting parties who are within the premises of the office prior to the end of official working hours and during lunch break. “Makabago, Maunlad at Mabisang Pamamahala ng Ingatang-yaman.”

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    V. List of Services

    Central Office External Services

    1. Data/ Information Request from Various Agencies/Offices .................................. 9

    2. Statement of Taxes Withheld by BTr on Interest Income on GS Investments of

    Bond Holders ..................................................................................................... 11

    3. Reimbursement for Interest/ Redemption Payments due on the 10-year Agrarian

    Reform (AR) Bonds Issued by NG ..................................................................... 13

    4. Recognition of a Financial Institution (FI) as a Government Securities Eligible

    Dealer (GSED) Participant in the Auction of Government Securities (GS) ........ 15

    5. Provision of Government Securities (GS) Registry-Related Services ................ 17

    a. Request for the creation of a tax exempt account in NRoSS 17

    a. Claim for Interest / Redemption Payment by FIs/ PDIC or IC-

    designated Receiver/ Liquidator of matured and unredeemed

    certificated and CBP book-entry registered GS transferred by BSP to

    DOF-BTr pursuant to RA 7653 (The New Central Bank Act). 19

    6. Review of Process and Assistance in National Collection System/ Arrangement

    .......................................................................................................................... 22

    7. Reply/comments on Audit Observation Memorandum ....................................... 26

    8. Reply to COA - Audit Observation Memorandum (COA-AOM) .......................... 29

    9. Payment of Fidelity Bond Premium of Bonded BTr-Officials and Employees .... 31

    10. Processing of Terminal Leave Benefits of Retirees ........................................... 33

    11. Issuance of Certification of Deposited National Collections ............................... 35

    12. Configuration of NRoSS Tokens and Issuance to System Users ...................... 41

    13. NRoSS VPN Connection ................................................................................... 43

    14. Preparation/Submission of Certification on Excess Income ............................... 44

    15. Preparation of BTr Comments on various House and Senate Bills.................... 46

    16. Inspection and Acceptance of Delivered Goods and Services .......................... 48

    a. Inspection of delivered simple goods/services (no need for site

    inspection and complex testing) vis-à-vis approved and accepted

    Purchase Order (PO) / Agreement / Contract and acceptance of the

    same if evaluated to be within the terms, conditions, specifications

    and / or terms of reference stipulated in the PO/Agreement/Contract. 48

    b. Procured Goods/Services Needing Testing/Burning and/or Site

    Inspection 49

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    c. Procured Goods/Services To Be Delivered in the BTr Regional /

    Provincial Offices 50

    17. Processing of Payment to Suppliers .................................................................. 52

    a. Projects procured through BAC (Public Bidding) 52

    b. Projects procured through Shopping, SVP, Lease of Venue 54

    18. Release of Retention Money/ Fee ...................................................................... 56

    19. Conduct of Legal Investigation .......................................................................... 58

    a. Legal Investigation 58

    b. For Background Investigation 62

    c. Post-Qualification Investigation 66

    20. Reactivation of Unclaimed Balances Accounts .................................................. 70

    21. Preparation of Position Paper ............................................................................ 78

    22. Legal Documentation ......................................................................................... 80

    a. Contracts 80

    23. Legal Advisory ................................................................................................... 82

    a. Tax Exemption 82

    b. Other Request For Legal Opinion 84

    Internal Services

    1. Budget Execution............................................................................................... 87

    a. Processing of Obligation Request and Status (ORS) 87

    b. Processing of Adjustments on Obligations Incurred through

    Notice of Obligation Request and Status Adjustments (NORSA) 94

    c. Issuance of Certification of Availability of Funds

    (Appropriation/Allotment) 97

    2. Review, Preparation and Endorsement of Payment for Utilities (ISP, Leased

    Lines etc.) and Contracts / Projects ................................................................. 101

    3. Consolidation and uploading of NCS Reports from Regional Offices .............. 102

    4. Uploading of NATCOCU deductions ................................................................ 103

    5. Uploading of Modified Disbursement Scheme (MDS)/ National Collections (NCs)

    data from Government Servicing Banks (GSBs) thru Fund Validation Division

    (FVD) ............................................................................................................... 104

    6. Provision of Bank Branch Codes and Collecting Officer Codes ....................... 105

    7. Database Connection (TOPNET, DMFAS) ...................................................... 106

    8. Provision of Level 1 Technical Support* to BTr end users ............................... 107

    9. Provision of Level 2 Technical Support* to BTr end users ............................... 108

    10. Provision of Level 3 Technical Support* to BTr end users ............................... 109

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    11. Regular Preventive Maintenance: Availability of Workstation peripherals ....... 111

    12. Website Posting ............................................................................................... 112

    Regional Offices

    1. Fidelity Bonding ............................................................................................... 114

    2. Certification/Confirmation of Deposited National Collections ........................... 117

    3. Re-Order of MDS Checks ................................................................................ 120

    4. Authority to Open Bank Account/Change or Transfer of Depository Bank/Bank

    Branch/Current Account .................................................................................. 122

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    CENTRAL OFFICE

    EXTERNAL SERVICES

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    1. Data/ Information Request from Various Agencies/Offices

    Quarterly Report on Domestic Debt Securities Issued by NG

    Table 2d - Long Term Debt Securities Table 2e - Debt Securities Table C2 - Maturity of Government Securities Table C3 -Holders of Domestic GS This report provides metadata on domestic debt securities issued by the Central Government, i.e. amount/ maturity/ holders as inputs to the Committee on Global Financial System (CGFS) survey.

    Office or Division: Liability Management Service - Payments Division

    Classification: Complex

    Type of Transaction: G2G - Government-to-Government Who may avail: Bangko Sentral ng Pilipinas (BSP)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    E-mail request (soft copy) Provided by client

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Sends email request

    1.1 Receives email request and logs in the record book

    None 5 Minutes

    Treasury Operations Officer

    IV/ Treasury

    Operations Officer III /

    Administrative Aide V

    Payments Division

    1.2. Gives directive regarding the request

    None 5 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    1.3. Prepares Quarterly Report on Domestic Debt Securities Issued by NG

    None 5 Days

    Treasury Operations Officer IV/ Treasury

    Operations Officer III

    Payments Division

    1.4. Reviews correctness/ accuracy of report prepared

    None 1 Hour

    Chief Treasury Operations Officer II

    Payments Division

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    1.5. Prepares transmittal letter

    None 10 Minutes

    Treasury Operations Officer

    IV/ Treasury

    Operations Officer III

    Payments Division

    1.6. Signs transmittal letter

    None 10 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    Director III

    Liability Management

    Service

    1.7. Emails report to requesting party

    None 10 Minutes

    Treasury Operations Officer III

    Payments Division

    TOTAL: None 5 Days, 1 Hour,

    40 Minutes

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    2. Statement of Taxes Withheld by BTr on Interest Income on GS

    Investments of Bond Holders

    For prior taxable years (3-5 years prior to current year)

    The report provides information on the amount of final withholding taxes withheld by BTr on the interest income due on the GS investments of financial entities covering prior taxable years to support the issuance by NGDAD of the Certificate of Final Tax Withheld in compliance with Revenue Memorandum Circular No. 85-2012.

    Office or Division: Liability Management Service - Payments Division

    Classification: Complex Type of Transaction: G2B - Government-to-Business

    Who may avail: Financial Institutions (FIs)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Letter request (1 original hard copy) Provided by client

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Sends letter request

    1.1 Receives letter request and logs in the record book

    None 5 Minutes

    Administrative Aide V

    Payments Division

    1.2 Gives directive regarding the request

    None 5 Minutes Chief Treasury Operations Officer II

    Payments Division

    1.3 Prepares Statement of Final Tax Withheld for the period requested

    None 6 Days

    Treasury Operations Officer III

    Payments Division

    1.4 Reviews correctness/ accuracy of report prepared

    None 1 Hour

    Chief Treasury Operations Officer II

    Payments Division

    1.5 Prepares memo to Accounting Service transmitting the Statement of Final Tax Withheld to support the

    None 10 Minutes

    Treasury Operations Officer

    III Payments Division

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    preparation of BIR Form No. 2306

    1.6 Signs the memo

    None 10 Minutes Chief Treasury Operations Officer II

    Payments Division

    Director III Liability

    Management Service

    1.7 Forwards signed memo to Accounting Service

    None 5 Minutes Administrative Assistant I

    Payments Division

    TOTAL: None 6 Days, 1 Hour,

    35 Minutes

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    3. Reimbursement for Interest/ Redemption Payments due on the

    10-year Agrarian Reform (AR) Bonds Issued by NG

    The report provides information on the actual Agrarian Reform Bond redemption

    and interest payments made by LBP to holders of the 10 year AR Bond issuances

    of NG which serves as basis of BTr in reimbursing LBP for the said payments.

    Office or Division: Liability Management Service - Payments Division

    Classification: Simple Type of Transaction: G2G - Government-to-Government

    Who may avail: Land Bank of the Philippines (LBP)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Letter request (1 original hard copy) Provided by client

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Sends letter request

    1.1 Receives letter request and logs in the record book

    None 5 Minutes

    Administrative Aide V

    Payments Division

    1.2. Gives directive regarding the request

    None 5 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    1.3. Prepares AR report on Payment of Bond Maturities and Interest

    None 2 Days

    Treasury Operations Officer IV/ Treasury

    Operations Officer III

    Payments Division

    1.4 Reviews accuracy/ correctness of report prepared

    None 15 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    1.5. Prepares memo to MAAD confirming correctness of AR Bond Maturities and Interest Amounts

    None 10 Minutes

    Treasury Operations Officer

    IV/ Treasury

    Operations Officer III

    Payments Division

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    1.6 Signs memo to MAAD

    None 5 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    1.7 Forwards signed memo to MAAD

    None 5 Minutes Administrative Assistant I

    Payments Division

    1.8 Prepares memo to AMS for processing of reimbursement to LBP

    None 10 Minutes

    Treasury Operations Officer IV/ Treasury

    Operations Officer III

    Payments Division

    1.9 Signs memo to AMS

    None 10 Minutes

    Chief Treasury Operations Officer II

    Payments Division

    Director III

    Liability Management

    Service

    1.10 Forwards signed memo to AMS

    None 5 Minutes

    Administrative Assistant I

    Payments Division

    TOTAL: None 2 Days, 1 Hour,

    10 Minutes

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    4. Recognition of a Financial Institution (FI) as a Government

    Securities Eligible Dealer (GSED) Participant in the Auction of

    Government Securities (GS)

    The BTr issues recognition/ accreditation of a financial institution as a GSED

    eligible to participate in the BTr auctions of government securities upon

    compliance of certain documentation requirements

    Office or Division: Liability Management Service - Securities Origination Division Classification: Highly Technical

    Type of Transaction: G2B - Government-to-Business

    Who may avail: Financial Institutions (FIs) licensed by Bangko Sentral ng Pilipinas (BSP), the Insurance Commission (IC) or the Securities Exchange Commission (SEC) whose Articles of Incorporation includes buying and selling of GS as a primary or secondary function

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. GS Dealership/ Brokering License issued by SEC; (1 hard copy)

    SEC

    2. P100 Million unimpaired capital and surplus account; (1 hard copy)

    BSP

    3. Compliance w/ statutory ratio as certified by the licensing gov’t agency; (1 hard copy)

    BSP

    4. Autodebit/credit authorization to use Demand Deposit Account w/ BSP for the settlement of the securities purchased/awarded at auction & for payment of NRoSS monthly account maintenance fee as well as the credit of coupon/redemption payment; (3 hard copies)

    Provided by client applicant

    5. CAMELS / ROCA rating issued by BSP; (1 hard copy)

    BSP-Supervision and Examination Sector (SES)

    6. Latest three-year (3-yr) audited financial statements (1 hard copy)

    Provided by client applicant

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Sends application letter to BTr together with documentary requirements.

    1.1 Receives and logs in the logbook the application of the FI for Government Security Eligible Dealer (GSED) accreditation attaching the list

    None 5 Minutes

    Fiscal Examiner II

    Securities Origination

    Division

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    of BTr require-ments

    1.2 Evaluates completeness and validity of the documents submitted

    None 15 Days

    Treasury Operations Officer

    IV/ Treasury

    Operations Officer III Securities Origination

    Division

    1.3 Prepares acknowledgement letter to the FI applicant

    None 10 Minutes

    Treasury Operations Officer IV/ Treasury

    Operations Officer III

    Securities Origination

    Division

    1.4 Reviews and initials the letter

    None 10 Minutes

    Chief Treasury Operations

    Officer I

    Securities Origination

    Division

    1.5 Approves and signs the accreditation letter of the FI as a GSED

    None 1 Day Director Liability

    Management Service /

    Deputy Treasurer of the Philippines/ Treasurer of the

    Philippines

    TOTAL: None 16 Days, 25 Minutes

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    5. Provision of Government Securities (GS) Registry-Related

    Services

    a. Request for the creation of a tax exempt account in NRoSS

    The SSRD approves the creation of a tax-exempt account in NRoSS upon

    compliance by the Tax-Exempt Institution (TEI) applicant of the BTr’s

    documentation requirements.

    Office or Division: Liability Management Service – Scripless Securities Registration Division

    Classification: Complex Type of Transaction: G2B - Government-to-Business

    Who may avail: Tax-Exempt Entity (TEI)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    b. Letter request (1 original hard copy) Provided by TEI-applicant or sponsor dealer/broker on behalf of TEI applicant

    c. Endorsement letter of Sponsoring Broker / Dealer Participant (1 hard copy)

    Sponsor dealer/broker

    d. Current BIR Ruling of the TEI issued not more than one year from the date of application in NRoSS (1 certified true copy)

    Bureau of Internal Revenue

    e. Board Resolution/Secretary’s Certificate (1 notarized hard copy)

    Provided by TEI applicant

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Broker/Dealer endorses letter request of TEI for the opening of a tax-exempt account in NRoSS attaching BTr’s documentary requirements

    1.1 Receives and logs letter request in the record book.

    None 5 Minutes

    Administrative Assistant V/

    Administrative Aide II

    Scripless Securities

    Registration Division

    1.2 Endorses for Legal Service review/ opinion the TEI applicant’s submitted BIR Tax Certification/ Ruling

    None 10 Minutes Treasury Operations Officer IV/ Treasury

    Operations Officer III Scripless Securities

    Registration Division

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    1.3 Awaits Legal Service Opinion

    None 5 Days

    2. Sponsoring Dealer/Broker creates the tax exempt account in NRoSS if Legal Service opinion is in the affirmative

    2.1 Approves the tax exempt account of TEI in NRoSS

    None 10 Minutes

    Treasury Operations Officer IV/ Treasury

    Operations Officer III Scripless Securities

    Registration Division

    2.2 Prepares letter to TEI-applicant

    None 10 Minutes

    Treasury Operations Officer IV/ Treasury

    Operations Officer III Scripless Securities

    Registration Division

    2.3 Signs letter to TEI

    None 5 Minutes

    Chief Treasury Operations

    Officer II Scripless Securities

    Registration Division

    2.4 Forwards signed letter to CRMD for release to TEI

    None 5 Minutes Administrative Assistant V/

    Administrative Aide II

    Scripless Securities

    Registration Division

    TOTAL: None 5 Days, 45 Minutes

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    b. Claim for Interest / Redemption Payment by FIs/ PDIC or IC-designated

    Receiver/ Liquidator of matured and unredeemed certificated and CBP

    book-entry registered GS transferred by BSP to DOF-BTr pursuant to RA

    7653 (The New Central Bank Act).

    Office or Division: Liability Management Service – Scripless Securities Registration Division and Payments Division

    Classification: Complex

    Type of Transaction: G2B - Government-to-Business Who may avail: FIs/ PDIC or IC-designated receiver/liquidator

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Letter request from claimant (1 original hard copy)

    Provided by requesting claimant

    2. Notarized Deed of Undertaking in favor of BTr rendering the latter, its officers and employees free and harmless against any and all direct losses, suits, claims damages, liabilities, expenses and other actions arising from the payment of the interest/redemption proceeds of the subject bond (1 notarized hard copy)

    Provided by requesting claimant

    3. Notarized Board Resolution or Secretary’s Certificate authorizing claim for payment of the matured Treasury Bond (indicate details of the subject Treasury Bonds) (1 notarized hard copy)

    Provided by requesting claimant

    4. Certified true copy of any of the following documents issued by BSP to support ownership of the subject bond 4.1. Statement of Securities Account 4.2. Securities Credit Advise 4.3. Purchase Order for GS 4.4. Confirmation of Sale/Purchase

    (1 certified true copy of any of the documents above)

    Provided by requesting claimant

    5. Certified true copy of the Monetary Board Resolution placing the Bank under PDIC/IC Receivership/Liquidation (1 certified true copy of the MB Reso)

    Provided by requesting claimant

    6. Settlement bank account details (indicate RDDA No.) as to where the proceeds of the matured Treasury Bond holdings of the said claimant shall be credited (indicate this information in the letter request of claimant)

    Provided by requesting claimant

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    A. CBP Book-Entry Registered Government Securities (GS)

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Letter request for payment of interest/redemption value due on matured CBP book-entry registered GS holdings of bondholder attaching relevant requirements above

    1.1 Receives and logs letter request in the record book

    None 5 Minutes Administrative Assistant V/

    Administrative Aide II

    Scripless Securities

    Registration Division

    1.2 Forwards the docu-ments to Legal Service for opinion

    None 5 Minutes

    Treasury Operations Officer

    III Scripless Securities

    Registration Division

    1.3 Awaits Legal Service opinion

    None 5 Days Treasury Operations Officer

    III

    Scripless Securities

    Registration Division

    1.4 Prepares memo instruction to PD for the payment of the interest/ redemption value due the settlement bank of the bondholder

    None 15 Minutes Treasury Operations Officer

    III

    Scripless Securities

    Registration Division

    TOTAL: None 5 Days, 25 Minutes

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    B. Certificated Government Securities (GS)

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Letter request for payment of interest/redemption value due on matured certificated GS holdings of bondholder attaching relevant requirements above, as applicable

    1.1 Receives and logs letter request in the record book

    None 5 Minutes

    Administrative Aide V

    Payments Division

    1.2 Prepares memo instruction to FTD authorizing the payment of interest/ redemption value due to the requesting claimant

    None 10 Minutes Treasury Operations Officer

    III Payments Division

    1.3 Signs memo to FTD

    None 10 Minutes

    Chief Treasury Operations Officer

    II

    Payments Division

    Director, Liability

    Management Serivce

    1.4 Forwards signed memo to FTD

    None 5 Minutes Administrative Aide V

    Payments Division

    TOTAL: None 5 Days, 25 Minutes

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    6. Review of Process and Assistance in National Collection System/

    Arrangement

    Provision of Memorandum of Agreement (MOA) template to clients who intends to

    adopt electronic national collection and payment solutions from an authorized

    government depository banks and/or electronic payment gateway provider.

    Office or Division: Asset Management Service – Receipts, Investment, and Disbursement Division (AMS – RIDD); Office of the Treasurer of the Philippines; Office of the Deputy Treasurer of the Philippines; Legal Service, BTr-National Capital Region (NCR); Accounting Service/National Cash Accounting Division (AS/NCAD)

    Classification: Highly Technical Type of Transaction: 1. Government-to-Business

    2. Government-to-Government

    Who may avail: National Government Agencies (NGAs) Authorized Government Depository Banks (AGDBs) Electronic Payment Gateway Providers (EPGPs)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Letter Request (1 original hard copy) National Government Agency

    Copy of Standard Memorandum of Agreement (MOA) Template (1 soft copy)

    Legal Service / Asset Management Service

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submits letter request/proposal

    1.1 Receives the letter request/ proposal and assigns to concerned office/ personnel

    None 4 Hours Treasurer of the Philippines/

    Deputy Treasurer of the

    Philippines/OIC/ Director, Asset Management

    Service

    1.2 Review the letter request/ proposal and prepares the draft MOA template/ proposed arrangement

    None 1 Day Chief Treasury Operations Officer

    II/ Treasury

    Operations Officer III,

    Receipts, Investment, and Disbursement

    Division

    1.3 Endorse draft MOA for review and comments of relevant offices such as the Legal Service, National Capital

    None 4 Hours Chief Treasury Operations Officer

    II/ Treasury

    Operations Officer IV

    Receipts, Investment, and

  • 23

    Region, Accounting Service/ National Cash Accounting Division

    Disbursement Division

    1.4 Review of the MOA

    None 4 Days Deputy Treasurer of the Philippines

    OIC/Director

    Asset Management

    Service

    Chief Treasury Operations Officer

    II/Treasury Operations Officer

    III and IV Receipts,

    Investment, and Disbursement

    Division

    Director,

    Accounting Service

    Chief Treasury

    Operations Officer II

    National Cash Accounting

    Division

    Director/ Chief Treasury

    Operations Officer II

    BTr-National Capital Region;

    Director/Assigned

    Personnel

    Legal Service

    1.5 Dispatch of the MOA template

    None 5 Minutes Treasury Operations Officer III Receipts,

    Investment, and Disbursement

    Division

  • 24

    2 Provides the required information in the MOA template and resubmits for review

    None 10 Days National Government

    Agency

    Authorized Government

    Depository Bank

    Electronic Payment Gateway

    Provider

    3 Final review of the MOA and signing

    None 4 Days Deputy Treasurer of the Philippines

    OIC/Director

    Asset Management

    Service;

    Chief Treasury Operations Officer

    II/Treasury Operations Officer

    III and IV,

    Receipts, Investment, and Disbursement

    Division

    Director,

    Accounting Service;

    Chief Treasury

    Operations Officer II

    National Cash Accounting

    Division;

    Director/ Chief Treasury

    Operations Officer II

    BTr-National Capital Region

    Director/Assigned

    Personnel Legal Service

    National

    Government Agency

  • 25

    Authorized

    Government Depository Bank

    Electronic

    Payment Gateway Provider

    4 Provide copy of the signed MOA

    None 5 Minutes Treasury Operations Officer III

    Receipts, Investment, and Disbursement

    Division TOTAL: None 20 Days,

    10 Minutes

  • 26

    7. Reply/comments on Audit Observation Memorandum

    The Audit Observation Memorandum (AOM) is issued by the Commission on Audit

    (COA) – Resident Auditor to the BTr regarding its audit findings and

    recommendations. The BTr is required to submit its comments on the audit

    observations and actions taken on the audit recommendations.

    Office or Division: Accounting Service – Miscellaneous Accounts Accounting Division

    Classification: Highly-Technical Type of Transaction: G2G – Government to Government

    Who may avail: Commission on Audit

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Copy of Audit Observation Memorandum issued by COA-Resident Auditor (1 soft or hard copy)

    Commission on Audit-Resident Auditor

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Issue Audit Observation Memorandum

    1.1 CRMD staff receives the document, logs and forwards to TOP/DTOP/ Director-AS

    None

    1 Day

    CRMD staff Communication

    and Record Management

    Division

    1.2 TOP/ DTOP Director-AS receives, logs and forwards the document to MAAD with instructions

    None Office of the Treasurer of the

    Philippines Officer of the Treasurer/

    Deputy Treasurer of the Philippines

    Office of the Deputy Treasurer of the Philippines

    Accounting Service /

    Director

    Accounting Service

    1.3 Give the document to the Division Chief

    None 1 Minute Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

  • 27

    1.4 Review the document and give instructions

    None 1 Hour Chief Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

    1.5 Review and validate the audit findings

    None 1 Hour Chief Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

    1.6 Review the transactions and prepare adjustments and necessary action as recommend-ded

    None

    17 Days

    Chief Treasury Operations

    Officer I

    Miscellaneous Accounts

    Accounting Division

    1.7 Draft management comment on the audit findings and attach supporting docu-ments

    None 3 Hours

    Chief Treasury Operations

    Officer I

    Miscellaneous Accounts

    Accounting Division

    1.8 Review, edit and affix initial

    None 2 Hours

    Chief Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

    1.9 Forward to the authorized signatory

    None 10 Minutes Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

    1.10 Sign/ approve the management comment

    None 1 Day

    Director

    Accounting Service/

  • 28

    Deputy Treasurer of the Philippines

    Office of the Deputy Treasurer of the Philippines-

    Accounting Service

    1.11 Return the documents to MAAD

    None 10 Minutes

    Deputy Treasurer of the Philippines

    Staff

    Office of the Deputy Treasurer of the Philippines-

    Accounting Service

    1.12 Receive, reproduce copies and segregate the documents

    None 15 Minutes

    Treasury Operations

    Officer II Miscellaneous

    Accounts Accounting

    Division

    1.13 Transmit the documents to COA – Resident Auditor

    None 15 Minutes Treasury Operations

    Officer II

    Miscellaneous Accounts

    Accounting Division

    TOTAL:

    None 20 Days, 7 Hours

  • 29

    8. Reply to COA - Audit Observation Memorandum (COA-AOM)

    Bank Reconciliation and Analysis Division (BRAD) replies and acts on the COA

    audit findings and recommendations.

    Office or Division: Accounting Service - Bank Reconciliation and Analysis Division Classification: Complex -Current Year (CY)

    Highly Technical -Prior Years (PYs) Type of Transaction: G2G – Government to Government

    Who may avail: COA - Resident Auditor CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1.COA Audit Observation Memorandum (hard/soft copy; 1 copy)

    COA - Resident Auditor

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Issue audit findings and recommenda-tions.

    1.1 Receive the COA Audit Observation Memorandum

    None 30 Minutes

    Treasury Operations

    Officer I Bank

    Reconciliation and Analysis Division

    1. 2 Verify the audit findings/ observations and acts on the recommendations of the COA Resident Auditor.

    None 5 Days for Current Year

    and 17 Days for

    PYs

    Treasury Operations Officer IV

    Bank Reconciliation and Analysis Division

    1.3 Prepare the reply letter and forward the same for initial.

    None 4 Hours

    Treasury Operations Officer IV

    Bank Reconciliation and Analysis Division

    1.4 Review and affix initial in the letter reply to COA-AOM

    None 5 Minutes

    Officer-in-Charge

    Bank Reconciliation and Analysis Division

    1.5 Forward reply letter for signature of the Director III - Accounting

    None 5 Minutes Treasury Operations

    Officer I Bank

    Reconciliation and Analysis Divisi

    1.6 Review and sign the reply to COA-AOM

    None 4 Minutes Director III Accounting

    Service

  • 30

    1.7 Forward the reply to COA-AOM to the COA Resident Auditor

    None 30 Minutes

    Treasury Operations

    Officer I

    Bank Reconciliation and Analysis Division

    TOTAL: None 7 Days, 5 Hours, 1 Minute (for CY)

    19 Days, 5 Hours, 1 Minute (for PYs)

  • 31

    9. Payment of Fidelity Bond Premium of Bonded BTr-Officials and

    Employees

    Compliance to Regulations governing the Fidelity Bonding of Accountable Public Officers, pursuant to the Public Bonding Law (Section 313 - 315, Chapter 15, Revised Administrative Code of 1917)

    Office or Division: Accounting Service – Bureau Accounting Division Classification: Complex

    Type of Transaction: G2G – Government to Government Who may avail: BTr-Officials and Employees required to be bonded

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Obligation Request and Status (1 hard copy)

    Bureau Budget Division

    2.Disbursement Voucher (hard copy) Bureau Accounting Division

    3.Copy of Latest SALN –Notarized (1 hard copy)

    Accountable Public Officer and Employees

    4.Accomplished Form 57-A and 58-A (1 hard copy)

    Central and Regional Offices Concerned

    5.List of Accountable Public Officials and Employees (1 hard copy)

    Central and Regional Offices Concerned

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Prepare and submit complete Fidelity Bond requirement. (ORS), Disbursement Voucher (DV) with supporting document to BAD

    1.1 Receive/ review/ checks the complete ness of documents document, correctness

    None 20 Minutes

    Administrative Officer I

    Bureau Accounting

    Division

    1.2 Forward/ prepare the document to BTr NCR for valuation

    None 1 Day 30 Minutes

    Administrative Officer I

    Bureau Accounting

    Division

    1.3 Sign the ORS/DV for payment

    None 15 Minutes

    Chief Treasury Operations

    Officer II

    Bureau Accounting

    Division

    1.4 Prepare LDDAP-ADA and transmit to signatories

    None 2 Days

    Accountant II

    Bureau Accounting

    Division

  • 32

    1.5 Forward to CCD LDDAP-ADA to bank (LBP) for validations

    None 2 Days 15 Minutes

    Security Guard III

    Bureau Accounting

    Division

    1.6 Releases Confirmation Letter

    None 5 Minutes Administrative Officer I

    Bureau Accounting

    Division

    TOTAL None 6 Days, 25 Minutes

  • 33

    10. Processing of Terminal Leave Benefits of Retirees

    Payment of Unused vacation/sick leave (Terminal Leave) earned during their

    government services as converted in equivalent money value, usually claimed by

    retired employees

    Office or Division: Accounting Service – Bureau Accounting Division

    Classification: Complex Type of Transaction: G2G – Government to Government

    Who may avail: BTr-Officials and Employees who retires from the service. CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1.Application for Terminal Leave Benefits (1 hard copy)

    Retirees concerned

    2.Computation of Terminal Leave Benefit (1 hard copy)

    Human Resources Management Division

    3.Retirement Letter and Clearance (1 hard copy each)

    TOP and all concerned units

    4.COA Checklist of Supporting Documents (1 hard copy)

    Human Resources Management Division

    5.Request to DBM for SARO and NCA, Obligation Request and Status and Disbursement Voucher (1 hard copy each)

    Bureau Budget Division Bureau Accounting Division

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Retirees to write letter of intent to TOP thru HRMD

    1.1 Receive the approved letter request with computed Terminal Leave Benefit from HRMD

    None 10 Minutes Administrative Assistant

    Bureau Accounting

    Division

    2. HRMD to compute for Terminal Leave Benefits.

    2.1 BAD to review as to the completeness of records and correctness of computation

    None 1 Day, 30 Minutes

    Accountant II

    Bureau Accounting

    Division

    2.2 Check record for any unliquidated cash advance or any unsettled accountability.

    None 1 Day, 30 Minutes

    Accountant II

    Bureau Accounting

    Division

  • 34

    2.3 Preparation of Memo and LARP for the head of agency

    None 30 Minutes

    Accountant II

    Bureau Accounting

    Division

    2.4 Sign the request for NCA forwarded to BBD

    None 15 Minutes

    Chief Treasury Operations

    Officer II

    Bureau Accounting

    Division

    TOTAL None 3 Days, 55 Minutes

  • 35

    11. Issuance of Certification of Deposited National Collections

    The National Cash Accounting Division (NCAD), as the principal record keeper

    of the cash accounts of the National Government, is mandated to issue

    Confirmation/Certification of Deposited National Collections to National

    Government Agencies pursuant to the Special Provisions in the General

    Appropriations Act and National Budget Circular which states that “the release

    and realignment of funds shall be supported by the necessary certifications from

    the Bureau of the Treasury (BTr)”.

    Office or Division: Accounting Service – National Cash Accounting Division Classification: Highly-Technical

    Type of Transaction: G2G - Government-to-Government Who may avail: National Government Agencies

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1.Request Form for Certification of Deposited National Collections accurately and completely accomplished (1 soft or hard copy)

    Requesting National Government Agencies (NGAs)

    2.Schedule of Deposited Collections (comprising 1 day to 1 quarter transactions of the current year with details as to date deposited and amount) (1 soft or hard copy)

    Requesting NGAs

    3.Up-to-date, accurate and complete report of deposited collections in the National Collection System (NCS) (1 soft or hard copy)

    BTr Regional/Provincial Offices/ Management Information System Service

    4.NGA’s Journal Entry Voucher relative to adjustment/reclassification of fund (1 soft or hard copy)

    Requesting National Government Agencies

    5.List of Deposited Collections (1 soft or hard copy)

    Requesting NGAs

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Download Request Form (RF) from the BTr website; accomplish the RF accurately and completely then submit with complete supporting documents either thru email or submission of hard copy to the BTr-CRMD

    1.1. Receive request form and required documents and check the completeness thru:

    1.1.1 CRMD -

    Printed hard copy

    None

    10 Minutes Administrative Aide VI

    National Cash Accounting

    Division Treasury

    Operations Officer I

    National Cash Accounting

    Division

  • 36

    1.1.2 Electronic Mail – Soft copy

    1.2 Assign Control Number on the document received; record in the logbook/external document

    None

    5 Minutes

    Administrative Aide VI

    National Cash Accounting

    Division

    1.3 Fill in the Routing Slip (RS) and forward the document to ADC

    None

    5 Minutes Administrative Aide VI

    National Cash Accounting

    Division

    1.4. Receive the documents with attached RS

    None 2 Minutes Chief Treasury Operations

    Officer I

    National Cash Accounting

    Division

    1.5 Check the details of the Request; indicate in the RS the instruction/ remarks then affix initial

    None

    6 Minutes

    Chief Treasury Operations

    Officer I

    National Cash Accounting

    Division

    1.6 Forward documents to the concerned personnel

    None 2 Minutes Chief Treasury Operations

    Officer I National Cash

    Accounting Division

    1.7 Receive and analyze the content of the document

    None

    1 Day

    Treasury Operations Officer III

    National Cash Accounting

    Division

  • 37

    1.8 Verify/ validate deposited collections

    Note: Each personnel is assigned with a number of NGAs to handle and process certification of deposits.

    None 14 Days

    Treasury Operations Officer III, Treasury

    Operations Officer I,

    Administrative Aide VI, Senior

    Administrative Assistant II,

    Administrative Aide II

    National Cash Accounting

    Division

    1.9 Coordinate with concerned Agencies, BTr ROs/POs and Other Divisions in the Bureau to thresh out problems relating to the NGA’s request.

    Indicate the appropriate remarks in the RS

    None

    2 Days

    Treasury Operations Officer III, Treasury

    Operations Officer I,

    Administrative Aide I, Senior

    Administrative Assistant II,

    Administrative Aide III

    National Cash Accounting

    Division

    1.10 Prepare Journal Entry Voucher (JEV) to take up adjustment/ reclassification of deposits, if any.

    None 1 Day Treasury Operations Officer III, Treasury

    Operations Officer I,

    Administrative Aide III, Senior

    Administrative Assistant II,

    Administrative Aide III

    National Cash Accounting

    Division

  • 38

    1.11 Prepare Statement of Deposited Collections and Certification then forward to the Section Chief the printed copy.

    None

    1 Day

    Treasury Operations Officer III, Treasury

    Operations Officer I,

    Administrative Aide I, Senior

    Administrative Assistant II,

    Administrative Aide III

    National Cash Accounting

    Division

    1.12 Review and check the Statement of Deposited Collection and Certification

    None

    18 Minutes

    Treasury Operations Officer IV

    National Cash Accounting

    Division

    1.13 Forward the Certification to the Asst. Division Chief

    None 2 Minutes Treasury Operations Officer IV

    National Cash Accounting

    Division

    1.14 Recheck the Certifica-tion; affix initial on the duplicate copy and in the RS, then forward to the Division Chief

    None

    10 Minutes

    Chief Treasury Operations

    Officer I

    National Cash Accounting

    Division

    1.15. Affix initial on the 2nd copy of Certifica-tion and in the RS after final review then forward to Administra-tive Aide VI

    None

    10 Minutes

    Chief Treasury Operations Officer II

    National Cash Accounting

    Division

  • 39

    1.16 Forward the Certification of Deposited Collections to the Director, Accounting Service (AS) or the Deputy Treasurer of the Philippines (DTOP):

    Director, AS – P10M and below

    DTOP – above P10M

    None

    3 Minutes

    Administrative Aide VI

    National Cash Accounting

    Division

    1.17 Check then sign the Certification

    None 10 Minutes

    Director III

    Accounting Service

    Deputy Treasurer of the Philippines

    Office of the Deputy Treasurer of the Philippines

    1.18 Receive the approved Certification then forward to concerned personnel

    None

    2 Minutes

    Administrative Aide VI

    National Cash Accounting

    Division

    1.19 Receive then segregate Certification and the Statement of Deposited Collections: – original copy-NGA; duplicate – NCAD file

    None

    3 Minutes

    Treasury Operations Officer III, Operations Officer I,

    Administrative Aide I, Senior Administrative Assistant II,

    Administrative Aide II

    National Cash Accounting

    Division

  • 40

    1.20 Contact the Agency representative to inform that Certification is available for pick-up and or email, if possible, the scanned copy of the Certification to the NGA

    None 12 Minutes Treasury Operations Officer III, Operations Officer I,

    Administrative Aide I, Senior

    Administrative Assistant II,

    Administrative Aide II

    National Cash Accounting

    Division

    2. Receive the Certification

    2.1. Issue the Certification to the NGA representative or;transmit to BTr CRMD for sending to concerned NGA thru delivery or snail mail.

    None

    5 Minutes

    Administrative Aide VI

    National Cash Accounting

    Division

    3. Affix signature and data in the logbook upon receipt

    3.1 Present the logbook to the client and check if signed

    None 5 Minutes Administrative Aide VI

    National Cash Accounting

    Division

    TOTAL: 19 Days, 1 Hour,

    40 Minutes

  • 41

    12. Configuration of NRoSS Tokens and Issuance to System Users

    System Administration Division (SAD) configures tokens based on approved

    information to be endorsed to participants.

    Office or Division: Management Information System Service – System Administration Division

    Classification: Simple Type of Transaction: G2B – Government to Business

    G2G – Government to Government Who may avail: NRoSS Direct Participants

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Email from SSRD containing the participant’s Name, Username, Email at Participant’s Name (Bank)

    Scripless Securities Registry Division (SSRD)

    2. To claim token from helpdesk:

    Copy of Valid ID of representative

    Authorization letter if representative

    Copy of company ID of authorized user

    NRoSS Direct Participant

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submit Production User Enrollment Form (PUEF) to Scripless Securities Registration Division (SSRD)

    1.1 SSRD will evaluate and register the user indicated in the PUEF

    None 2 Hours

    Scripless Securities

    Registry Staff

    Scripless Securities

    Registry Division

    1.2 SSRD will turn over the username and other information of the user to Systems Administration Division (SAD) via Email

    None 1 Day

    Scripless Securities

    Registry Staff

    Scripless Securities

    Registry Division

    1.3 SAD will configure the e-Token based on the information given by SSRD and package it

    None 1 Hour

    Technical Assistant

    System Administration

    Division

  • 42

    together with the printed passwords contained in the brown envelop to preserve its confidentiality

    1.4 SAD will forward it to Helpdesk personnel for release

    None 15 Minutes

    Technical Assistant

    System Administration

    Division

    1.5 Upon release to participant, Helpdesk will inform SAD

    None 15 Minutes

    System Administrative Assistant I or Administrative Assistant VI

    System Administration

    Division

    1.6 SAD will inform SSRD of the newly released tokens to facilitate the payment charge

    PHP 5,000.00

    30 Minutes

    Technical Assistant

    System Administration

    Division

    TOTAL: PHP 5,000.00

    1 Day, 4 Hours

  • 43

    13. NRoSS VPN Connection

    The configuration of VPN connections of partners to BTr to connect to NRoSS

    Office or Division: Management Information System Service – System Administration Division

    Classification: Simple

    Type of Transaction: G2B – Government to Business G2G – Government to Government

    Who may avail: NRoSS Direct Participants CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Accomplished VPN Connectivity Form (original copy)

    BTr website (downloadable)

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submit the duly accomplished VPN Connectivity form to SAD

    1.1 SAD will evaluate the VPN Form and Verify with SSRD of the Applicant is a direct participant of NRoSS

    None 30 Minutes

    Technical Assistant or

    IT Officer

    System Administration

    Division

    1.2 SAD will configure the IPSec Tunnel in the NRoSS Firewall and send the Pre-shared key to contact person provided in the form

    None 30 Minutes Technical Assistant or

    IT Officer

    System Administration

    Division

    1.3 SAD will reach the IT contact person of the participant for testing

    None 1 Day Technical Assistant or Information

    Officer

    System Administration

    Division

    TOTAL: None 1 Day, 1 Hour

  • 44

    14. Preparation/Submission of Certification on Excess Income

    Certification / Statement on excess income from the revenues generated by the

    Bureau of the Treasury and other income remitted by the National Government

    Agencies and Government-Owned and Controlled Corporations to the Bureau

    vs. program set for a specific period (Full-year)

    Office or Division: Research Service- Fiscal Planning and Assessment Division

    Classification: Simple Type of Transaction: G2G – Government to Government

    Who may avail: Department of Budget and Management (DBM) CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Bureau of the Treasury (BTr) Income Report (1 hard copy)

    Miscellaneous Accounts Accounting Division (MAAD)

    2. Dividend Report in absolute value (1 soft and hard copy)

    Miscellaneous Accounts Accounting Division

    3. BTr income estimates (1 soft or hard copy)

    Fiscal Planning and Assessment Division

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Request letter/email from DBM

    1.1 Request Actual BTr income from MAAD and Dividend Report in absolute value

    None 2 Hours Treasury Operations Officer IV

    Fiscal Planning & Assessment

    Division

    1.2 Review and validate BTr income report

    None 2 Hours Treasury Operations Officer IV

    Fiscal Planning & Assessment

    Division

    1.3 Preparation of BTr Income Assessment (one copy)

    None 2 Hours Treasury Operations Officer IV

    Fiscal Planning and Assessment

    Division

    1.4 Preparation of draft Certification (two copies)

    None 1 Hour, 30 minutes

    Chief Treasury Operations

    Officer I

    Fiscal Planning & Assessment

    Division

  • 45

    1.5 Review and approval

    None 1 Day Deputy Treasurer of the Philippines

    Deputy Treasurer’s Office

    1.6 Approval/ signing of Certification

    None 1 Day Treasurer of the Philippines

    Treasurer’s Office

    1.7 Transmittal of signed/ approved Certification to DBM and securing of BTr’s receiving copy (one only) from the latter

    None 30 minutes Liaison Officer Communication,

    Records and Management

    Division

    TOTAL: None 3 Days

  • 46

    15. Preparation of BTr Comments on various House and Senate Bills

    Provides BTr findings/recommendations on House and Senate Bills' provisions

    pertaining to funding source/appropriations, e.g., General Appropriations Act and

    creation of Funds, e.g., Trust Funds and Special Accounts in the General Fund

    (SAGF)

    Office or Division: Research Service - Fiscal Planning and Assessment Division Classification: Complex

    Type of Transaction: G2G – Government to Government Who may avail: Department of Finance (DOF), Legislative Office (Senate and

    Congress) and Office of the President (OP)

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Request letter (signed by the head of the agency or authorized representative) together with copies of House or Senate Bills for comments (1 soft or hard copy for each bill)

    Office of the requesting agency (Legislative Branch, Department of Finance and Office of the President) House of Represetatives (HOR) or Senate official websites (for the copies of house/senate bills not attached in the letter request.

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submit request letter (one only) signed by the head of the agency or authorized representative

    1.1 Preparation of draft comments (two copies)

    None 3 Days Treasury Operations Officer III

    Fiscal Planning & Assessment

    Division

    1.2 Review of draft comment

    None 2 Days Director Research Service

    Deputy Treasurer of the Philippines

    Deputy Treasurer’s Office

    1.3 Approval of BTr comment

    None 1 Day Treasurer of the Philippines

    Treasurer’s Office

    Deputy Treasurer of the Philippines

    Deputy Treasurer’s Office

    (In case the Treasurer of the Philippines is on

    official travel/business)

    1.4 Trans- None 1 Day Liaison Officer

  • 47

    mittal of the signed BTr comments to the requesting agency or legislative office and securing BTr’s receiving copy (one only) from the concerned agency

    Communication, Records and Management

    Division

    TOTAL: None 7 Days

  • 48

    16. Inspection and Acceptance of Delivered Goods and Services

    a. Inspection of delivered simple goods/services (no need for site

    inspection and complex testing) vis-à-vis approved and accepted

    Purchase Order (PO) / Agreement / Contract and acceptance of the same

    if evaluated to be within the terms, conditions, specifications and / or

    terms of reference stipulated in the PO/Agreement/Contract.

    Office or Division: Administrative Service - Property and Supply Management Division

    Classification: Simple

    Type of Transaction: G2B - Government-to-Business Who may avail: Suppliers

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Photocopied Terms of Reference / Technical Specifications

    Property and Supply Management Division (PSMD)

    2. Photocopied Purchase Order / Contract / Agreement

    Property and Supply Management Division (PSMD)

    3. Original Copy of Delivery Receipt To be submitted by the Supplier

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Delivery of required goods/services based from approved and accepted Notice to Proceed and Contract/ Agreement

    1.1 Inspection of delivered goods/ services vis a vis approved Terms of Reference/ Technical Specifications

    None

    1 Day

    Administrative

    Officer V

    PSMD–Issuance

    Section

    Administrative

    Officer V

    PSMD-

    Procurement

    Section

    Inspection and Acceptance Group

    (IAG)

    1.2 Acceptance of delivered goods/ services Preparation and Signing of Inspection and Acceptance Report (IAR) / Certificate of Completion and Acceptance

    None 1 Day Administrative Officer V

    PSMD – Issuance

    Section

    Administrative

    Officer V

    PSMD –

    Procurement

    Section

  • 49

    Chief Treasury

    Operations Officer

    I

    PSMD

    Inspection and

    Acceptance Group

    (IAG)

    TOTAL: None 2 Days

    b. Procured Goods/Services Needing Testing/Burning and/or Site

    Inspection

    Inspection of delivered intricate goods/services (needing site inspection and

    complex testing) vis-à-vis approved and accepted Purchase Order (PO) /

    Agreement / Contract and acceptance of the same if evaluated to be within

    the terms, conditions, specifications and / or terms of reference stipulated in

    the PO/Agreement/Contract.

    Office or Division: Administrative Service - Property and Supply Management Division

    Classification: Complex

    Type of Transaction: G2B - Government-to-Business

    Who may avail: Suppliers CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Photocopied Terms of Reference / Technical Specifications

    Property and Supply Management Division (PSMD)

    2. Photocopied Purchase Order / Contract / Agreement

    Property and Supply Management Division (PSMD)

    3. Original Copy of Delivery Receipt To be submitted by the Supplier

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Delivery of required goods/services based from approved and accepted Notice to Proceed and Contract/ Agreement

    1.1. Inspection of delivered goods/services vis a vis approved Terms of Reference/ Technical Specifications

    None 3 Days Administrative Officer V

    PSMD –

    Procurement

    Section

    Administrative

    Officer III

    PSMD –

    Procurement

    Section

    Inspection and

    Acceptance Group

    (IAG)

  • 50

    1.2 Acceptance of delivered goods/ services Preparation and Signing of Inspection and Acceptance Report (IAR) / Certificate of Completion and Acceptance

    None 2 Days Administrative Officer V

    PSMD –

    Procurement

    Section

    Chief Treasury

    Operations Officer

    I

    PSMD

    Inspection and

    Acceptance Group

    (IAG)

    TOTAL: None 5 Days

    c. Procured Goods/Services To Be Delivered in the BTr Regional /

    Provincial Offices

    Inspection of goods/services directly delivered to BTr Regional / Provincial

    offices vis-à-vis approved and accepted Purchase Order (PO) / Agreement /

    Contract and acceptance of the same if evaluated to be within the terms,

    conditions, specifications and / or terms of reference stipulated in the

    PO/Agreement/Contract.

    Office or Division: Administrative Service - Property And Supply Management Division

    Classification: Highly Technical

    Type of Transaction: G2B - Government-to-Business Who may avail: Suppliers

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. Photocopied Terms of Reference / Technical Specifications

    Property and Supply Management Division (PSMD)

    2. Photocopied Purchase Order / Contract / Agreement

    Property and Supply Management Division (PSMD)

    3. Original Copy of Delivery Receipt To be submitted by the Supplier

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Delivery of required goods/services based from approved and accepted Notice to Proceed and Contract/Agreement to the BTr ROs / POs

    1.1. Inspection of delivered goods/services vis a vis approved Terms of Reference/ Technical Specifications

    None

    4 Days

    OIC / Regional

    Director

    OIC / Provincial

    Head

    BTr ROs / POs

    Inspection and

    Acceptance Group

    (IAG)

  • 51

    1.2 Acceptance of delivered goods/ services Preparation and Signing of Inspection and Acceptance Report (IAR) / Certificate of Completion and Acceptance

    None

    2 Days

    OIC / Regional

    Director

    OIC / Provincial

    Head

    BTr ROs / POs

    Inspection and

    Acceptance Group

    (IAG)

    1.3. Sending of IAR and/or Certificate of Completion and Acceptance from BTr ROs/POs to BTr CO

    None

    4 Days OIC / Regional Director

    OIC / Provincial

    Head

    1.4. Evaluation of DRs vis a vis approved. Terms of Reference and Technical Specifications and Signing of Inspection and Acceptance Report (IAR) / Certificate of Completion and Acceptance (Central Office)

    None 2 Days Administrative Officer V

    PSMD –

    Procurement

    Section

    Chief Treasury

    Operations Officer

    I

    PSMD

    Inspection and

    Acceptance Group

    (IAG)

    TOTAL: None 12 Days

  • 52

    17. Processing of Payment to Suppliers

    a. Projects procured through BAC (Public Bidding)

    Payment to suppliers who completely delivered/rendered goods/services as

    stipulated in the approved and accepted Notice to Proceed (NTP) / Contract

    /Agreement

    Office or Division: Administrative Service - Property And Supply Management Division

    Classification: Simple (PSMD part)

    Type of Transaction: G2B - Government-to-Business

    Who may avail: Suppliers CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. 1 Original Copy of Approved Purchase Request

    Bids and Awards Committee Secretariat

    2. 1 Original Copy of Certificate of Availability of Fund

    Bids and Awards Committee Secretariat

    3. 1 Photocopied Approved Technical Specs/Terms of Reference /Scope of Work

    Bids and Awards Committee Secretariat

    4. 1 Photocopied Proof of PhilGEPS Posting

    Bids and Awards Committee Secretariat

    5. 1 Photocopied Bidding Documents (Invitation to Bid, Bid Data Sheet, Instruction to Bidders)

    Bids and Awards Committee Secretariat

    6. 1 Original Abstract of Bids as Read and as Calculated

    Bids and Awards Committee Secretariat

    7. Copy 2 of the Technical and Financial Bid with Breakdown of Bid Amount

    Bids and Awards Committee Secretariat

    8. 1 Photocopied Notice of Post Qualification

    Bids and Awards Committee Secretariat

    9. 1 Photocopied Notice of Award Bids and Awards Committee Secretariat

    10. 1 Photocopied Notice to Proceed Bids and Awards Committee Secretariat

    11. 1 Photocopied Notarized Agreement signed by Chief of Bureau Accounting Division (BAD)

    Bids and Awards Committee Secretariat

    12. 1 photocopied Proof of submission of procurement documents to COA

    Bids and Awards Committee Secretariat

    13. 1 original ccopy Obligation Request and Status

    Bids and Awards Committee Secretariat

    14. 1 original copy of Delivery Receipts To be submitted by the Supplier

    15. 1 original copy of Sales Invoice To be submitted by the Supplier

    16. 2 original copies of Inspection and Acceptance Report

    Inspection and Acceptance Group (IAG)

    17. 2 original copies of Certificate of Completion and/or Acceptance

    Inspection and Acceptance Group (IAG)

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    18. 3 copies of original signed Disbursement Voucher

    To be prepared by PSMD for signature by end-user / requesting unit

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submission of Sales Invoice / Billing Statement

    1.1 Identification of supporting documents from BAC and supplier and preparation of checklist

    None

    3 Hours

    Administrative Officer III

    Property and Supply

    Management Division

    1.2 Review of pertinent documents and checklist

    None

    3 Hours Administrative Officer V

    Chief Treasury

    Operations Officer I

    Property and Supply

    Management Division

    1.3 Preparation of Disbursement Voucher (DV)

    None

    1 Hour

    Administrative Officer III

    Property And Supply

    Management Division

    1.4 Review of DV

    None

    1 Hour

    Administrative Officer V

    Chief Treasury Operations

    Officer I

    Property And Supply

    Management Division

    1.5 Signing of DV by the requesting unit

    None

    1 Day

    Requesting Unit

    1.6 Transmittal of DV with pertinent documents to BAD

    None 1 Day Documents Control Officer

    Property And Supply

    Management Division

    TOTAL: None 3 Days

  • 54

    b. Projects procured through Shopping, SVP, Lease of Venue

    Payment to suppliers who completely delivered/rendered goods/services as

    stipulated in the approved and accepted Purchase Order (PO)

    Office or Division: Administrative Service - Property And Supply Management Division

    Classification: Simple (PSMD part)

    Type of Transaction: Government-to-Business Who may avail: Supplier

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. 1 original copy of Approved PR with complete specification and estimated unit cost

    Property and Supply Management Division (PSMD)

    2. 1 original copy of Certificate of Availability of Fund for Requests amounting toPHP50,000.00 and above

    Property and Supply Management Division (PSMD)

    3. 1 photocopied Proof of PhilGEPS posting if request is above PHP50,000.00

    Property and Supply Management Division (PSMD)

    4. Original copies of Requests for Quotation

    Property and Supply Management Division (PSMD)

    5. Original Copies of Received Quotations

    Property and Supply Management Division (PSMD)

    6. Original copy of Abstract of Quotations

    Property and Supply Management Division (PSMD)

    7. 1 photocopied Referral of Abstract of Quotations to End-User for Recommendation

    Property and Supply Management Division (PSMD)

    8. 1 original copy of End-User Recommendation

    Property and Supply Management Division (PSMD)

    9. 1 original copy of approved Purchase Order and duly accepted/signed by the supplier

    Property and Supply Management Division (PSMD)

    10. 1 original copy of Obligation Request and Status

    Property and Supply Management Division (PSMD)

    11. 1 original copy of Delivery Receipt To be submitted by the Supplier

    12. 1 original copy of Sales Invoice To be submitted by the Supplier

    13. 2 original copies of Inspection and Acceptance Report (IAR)

    Inspection and Acceptance Group (IAG)

    14. 2 original copies of Certificate of Completion and/or Acceptance

    Inspection and Acceptance Group (IAG)

    15. 3 original copies of Disbursement Voucher

    To be prepared by PSMD for signature by end-user / requesting unit

  • 55

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submission of Sales Invoice / Billing Statement

    1.1 Identification of supporting documents and preparation of checklist

    None

    3 Hours

    Administrative Officer III

    Property and Supply

    Management Division

    1.2 Review of pertinent documents and checklist

    None

    3 Hours

    Administrative Officer V

    Chief Treasury

    Operations Officer I

    Property and Supply

    Management Division

    1.3 Preparation of Disbursement Voucher (DV)

    None

    1 Hour

    Administrative Officer III

    Property and Supply

    Management Division

    1.4 Review of DV

    None

    1 Hour

    Administrative Officer V

    Chief Treasury

    Operations Officer I

    Property and Supply

    Management Division

    1.6 Transmittal of DV with pertinent documents to BAD

    None 1 Day Documents Control Officer

    Property and Supply

    Management Division

    TOTAL: None 3 days

  • 56

    18. Release of Retention Money/ Fee

    Release of 1% Retention Money after complete delivery of goods and/or services

    and/or after expiration of the retention period.

    Office or Division: Administrative Service - Property and Supply Management Division

    Classification: Simple (PSMD part)

    Type of Transaction: G2B - Government-to-Business Who may avail: Supplier

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    1. 1 original copy of Invoice/Billing Statement/Request for Release of Retention Money

    To be submitted by the Supplier

    1. 1 photocopied Proof of Deduction of Retention Fee

    Bureau Accounting Division (BAD)

    2. 2 original copies of End-user’s recommendation for the said release

    Requesting Unit

    3. 1 original copy of Certificate of Final Acceptance

    Requesting Unit / BAC Sec / PSMD

    4. 3 original copies Disbursement Voucher

    To be prepared by PSMD, for signature by end-user / requesting unit

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. Submission of letter / Billing Statement to BTr requesting for the Release of Retention Money

    1.1Identification of submitted documents and preparation of checklist

    None

    3 Hours

    Administrative Officer III

    Property and Supply

    Management Division

    1.2 Review of pertinent documents and checklist

    None

    3 Hours

    Administrative Officer V and

    Chief Treasury Operations

    Officer I

    Property and Supply

    Management Division

    1.3 Preparation of Disbursement Voucher (DV)

    None

    1 Hour

    Administrative Officer III

    Property and Supply

    Management Division

  • 57

    1.4 Review of DV

    None

    1 Hour

    Administrative Officer V and

    Chief Treasury Operations

    Officer I

    Property and Supply

    Management Division

    1.5 Signing of DV by the requesting unit

    None

    Day

    Requesting Unit

    1.6 Transmittal of DV with pertinent documents to BAD

    None 1 Day Senior Administrative Assistant IV

    Property and Supply

    Management Division

    TOTAL: None 3 Days

  • 58

    19. Conduct of Legal Investigation

    a. Legal Investigation

    As part of the internal control as well as the disciplinary function of the Legal

    Service, the Complaints and Investigation Division is tasked to conduct

    investigation of erring Treasury employees or complaints filed by persons

    against BTr officers and employees for misconduct. The effective

    investigation and prosecution of these complaints are keys to ensuring a

    disciplined and controversy-free Bureau. An administrative proceeding may

    be initiated by the disciplining authority motu proprio or upon complaint of any

    other person in writing and subscribed and sworn to by the complainant. In

    case initiated by the proper disciplining authority or his/her authorized

    representative, a show cause order is sufficient.

    Office or Division: Legal Service - Complaints and Investigation Division

    Classification: Highly Technical Type of Transaction: G2G – Government to Government

    G2C - Government-to-Citizen G2B - Government-to-Business

    Who may avail: The Bureau and other concerned entities/agencies

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Requesting party must submit at least one (1) hard copy of the following:

    1. Memorandum/Letter request/referral for appropriate action; and

    2. Supporting documents/ evidence

    Official repository of documents to be presented (i.e. SALN-OMB, Service Record-HRMD, etc.)

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. The requesting party shall submit his/her request for conduct of legal investigation to Legal Service.

    (Note: Requesting party’s participation is passive and shall only wait until referred matter has been

    1.1 Receiving and recording of documents

    None

    10 Minutes Administrative Assistant

    Legal Service

    1.1.1 The requirements will be received by ODLS and forward the same to CID

    None

    5 Minutes Administrative Assistant

    Legal Service

  • 59

    resolved or acted upon.)

    1.1.2 Receives the forwarded request and attachments in the Records Management System of the Division. It shall then be transmitted to Attorney V/OIC/ Attorney IV for review and distribution of assignment.

    None

    5 Minutes Administrative Officer

    Complaints and Investigation

    Division

    1.2 Assigning of Legal Investigation and Preparation of Mission Order

    None

    25 Minutes Administrative Officer

    Complaints and Investigation

    Division

    Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    Director III

    Legal Service

    1.2.1 Reviews the document, identify to whom the investigation will be assigned, and instructs the preparation of Mission Order.

    None

    5 Minutes Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    1.2.2 Drafts and prepares the Mission Order.

    None

    10 Minutes Administrative Officer

    Complaints and Investigation

    Division

    1.2.3 Reviews the Mission Order and puts initial, if found in order. It will be submitted through Records

    None

    5 Minutes Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

  • 60

    Management System the document to the Director for approval.

    1.2.4 Reviews, approves and signs in Records Management System uploaded Mission Order.

    None 5 Minutes Director III Legal Service

    1.3 Conduct of Legal Investigation Conducts legal investigation by coordinating with the concerned government agencies/offices to verify, validate or confirm the authenticity and genuineness of the documents submitted for legal investigation.

    After verification of the documents in concerned government agencies and gathering of relevant information, a corresponding report should be made, subject to review and approval of the Immediate Supervisor and Director.

    None

    10-20 days

    (Note: 1. It excludes waiting time for the response/ confirmation of concerned government and private entities/ agencies/ offices; 2. Subject to extension depending on complexity of legal issue)

    Special Investigator

    Complaints and Investigation

    Division

    Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    Director III Legal Service

  • 61

    2. Requesting party

    receives a copy of

    the legal

    investigation

    Report

    2.1 Releasing 2.1.1 Administrative Officer shall serve the report to the requesting party. A file copy shall be retained.

    None 10 Minutes Administrative Officer

    Complaints and Investigation

    Division

    TOTAL: None 20 Days

  • 62

    b. For Background Investigation

    The Complaints and Investigation Division, in the fulfillment of its mandate, is

    tasked to provide background investigation on new entrants of the Bureau,

    pursuant Section 26 (1), Chapter 5, Subtitle A, Title I, Book V, Executive Order

    No. 292 series of 1987, otherwise known as the Administrative Code of 1987

    and subject to Republic Act No. 10173, otherwise known as the Data Privacy

    Act of 2012, its Implementing Rules and Regulations and other issuances by

    the National Privacy Commission. This includes among others, the verification

    of qualifications, including occupational competence, moral character and

    devotion to duty of a new entrant. The results of the investigation shall be

    used as a basis for recommending the approval or disapproval of the

    appointment to a permanent position of the new entrants in the Bureau.

    Office or Division: Legal Service - Complaints and Investigation Division Classification: Highly Technical

    Type of Transaction: G2G – Government-to-Government G2C - Government-to-Citizens G2B - Government-to-Business

    Who may avail: The Bureau and its concerned officials/offices

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Requesting party must submit at least one (1) hard copy of the following: 1. Memorandum request for the

    conduct of legal investigation 2. Personal Data Sheet of the subject

    entrant 3. Personal History Statement 4. NBI Clearance 5. Court Clearance 6. Clearance from previous employer, if

    any 7. Certificate of Employment in relation

    to Item 6 8. Barangay Clearance 9. Police Clearance 10. Neuro-Psychological Evaluation

    Report 11. Certificate of Eligibility or Certificate

    of Professional License, whichever is applicable

    12. Authorization Letter authorizing the Bureau to validate the documents submitted by the employee

    13. Official Transcript of Records 14. Diploma 15. Certificate of Good Moral Character

    from Last School Attended

    Documents forwarded by HRMD

  • 63

    16. Statement of Assets, Liabilities and Net Worth upon assumption of duties

    17. Other documents deemed material in the conduct of investigation

    CLIENT STEPS AGENCY ACTIONS

    FEES TO BE PAID

    PROCESSING TIME

    PERSON RESPONSIBLE

    1. The requesting

    party shall submit

    his/her request for

    conduct of legal

    investigation to

    Legal Service.

    (Note: Requesting party’s participation is passive and shall only wait until referred matter has been resolved or acted upon.)

    1.1 Receiving and recording of documents

    None

    10 Minutes Administrative Assistant

    Legal Service

    1.1.1 All requests for character investigation shall be submitted to the Legal Service. It shall be recorded in the EDDR/Logbook and uploaded to the RMS. Requests with incomplete attachments/ requirements shall not be accepted.

    None

    5 Minutes Administrative Assistant

    Legal Service

    1.1.2 Receives the forwarded request and attachments in the Records Management System of the Division. It shall then be transmitted to Attorney V/OIC/ Attorney IV for review and distribution of assignment.

    None

    5 Minutes Administrative Officer

    Complaints and Investigation

    Division

  • 64

    1.2 Assigning of Legal Investigation and Preparation of Mission Order

    None

    25 Minutes Administrative Officer

    Complaints and Investigation

    Division

    Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    Director III Legal Service

    1.2.1 Reviews the document, identify to whom the investigation will be assigned, and instructs the preparation of Mission Order.

    None

    5 Minutes Attorney V/OIC/Attorney IV Complaints and

    Investigation Division

    1.2.2 Drafts and prepares the Mission Order.

    None

    10 Minutes Administrative Officer

    Complaints and Investigation

    Division

    1.2.3 Reviews the Mission Order and puts initial, if found in order. It will be submitted through Records Management System the document to the Director for approval.

    None

    5 Minutes Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    1.2.4 Reviews, approves and signs in Records Management System uploaded Mission Order.

    None 5 Minutes Director III Legal Service

  • 65

    1.3 Conduct of Legal Investigation Conducts legal investigation by coordinating with the concerned government agencies/offices to verify, validate or confirm the authenticity and genuineness of the documents submitted for legal investigation.

    After verification of the documents in concerned government agencies and gathering of relevant information, a corresponding report should be made, subject to review and approval of the Immediate Supervisor and Director.

    None

    10-20 days

    (Note: 1. It excludes waiting time for the response/ confirmation of concerned government and private entities/ agencies/ offices; 2. Subject to extension depending on complexity of legal issue)

    Special Investigator

    Complaints and Investigation

    Division

    Attorney V/OIC/Attorney IV

    Complaints and Investigation

    Division

    Director III Legal Service

    2. Requesting party receives a copy of the legal investigation Report

    2.1 Releasing 2.1.1 Adminis-trative Officer shall serve the report to the requesting party. A file copy shall be retained.

    None 10 Minutes Administrative Officer

    Complaints and Investigation

    Division

    TOTAL: None 20 Days

  • 66

    c. Post-Qualification Investigation

    The Complaints and Investigation Division is mandated to conduct legal

    investigation in relation to procurement laws. Upon the request of the units of

    the Bureau, the Complaints and Investigation Division conducts post-

    qualification investigation on contractors, suppliers or entities that have official

    transactions with the Bureau in accordance with Republic Act (RA) No. 9184,

    otherwise known as the Government Procurement Reform Act. Results of the

    post qualification investigation are used as basis for recommending the

    accreditation of concerned contractors, suppliers or entities to conduct official

    transactions with the Bureau.

    Office or Division: Legal Service - Complaints and Investigation Division Classification: Highly Technical

    Type of Transaction:

    G2G – Government-to-Government G2C - Government-to-Citizens G2B - Government-to-Business

    Who may avail: The Bids and Awards Committee, PSMD and other concerned offices of the Bureau

    CHECKLIST OF REQUIREMENTS WHERE TO SECURE

    Requesting party must submit Co