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Page 1: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 2: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

SaaS

Inside Sales

Inbound Marketing

Gamification

Predictive Analytics

Sales Acceleration

Page 3: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 4: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 5: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

NEW…

Page 6: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 7: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 8: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 9: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 10: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

1. Strategy

2. Hiring

3. Performance

4. Motivation

5. Leads

6. Slow

7. Persistence

8. Dialing, busies, no answers

9. Voicemail

10.Training

11.Sales Process

12.Lead Process

13.Fulfillment

14.Notes

15.Reporting

Page 11: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 12: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

Iron Man is a 2008 American superhero film based on the Marvel Comics

character Iron Man, produced by Marvel Studios and distributed by Paramount

Pictures. - Wikipedia

Page 13: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 14: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 15: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 16: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 17: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 18: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 19: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 20: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 21: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 22: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

2.002.252.502.753.003.253.503.75

2008 2009 2010 2011 2012

Millions

Outside Sales Inside Sales

Original 2009 Market Size Study

0.5%

7.5%

Page 23: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

02468

101214

2011 2012 2013 2020

Millions

Outside Sales Inside Sales

1.3%

3.9%

BLS.gov & 2013 Market Size Study

Page 24: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

Companies

AvgResponse Time by Phone

Percent Respondedby Phone or Email

Avg Response Attempts

Avg

39:22

Event

Avg

1.51

Page 25: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

• Only 27% of leads get contacted … ever!

• Only 52.5% of leads get attempted … ever!

• Sales reps give up after 1.51 attempts … really?

What is possible?

• Our own teams contacted 92% for 2.5 years

• That is 3.4X more results from the same spend

Page 26: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 27: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 28: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

#salessummit

Page 29: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
Page 30: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation

83 Speakers

Page 31: Citrix Synergy Los Angeles Press Pre-Briefing - Inside Salesstatic.insidesales.com/assets/pdf/Keynote-Ken-FINAL.pdf · 2014-07-07 · 1. Strategy 2. Hiring 3. Performance 4. Motivation
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