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Jon SotskyDirector, Strategyand Assessment,Knight Foundation

Sean GourleyCo-founder andChief TechnologyOfficer, Quid Inc.

Join the conversation:#SSIRLive

Moderated by:

Eric NeeManaging EditorStanford Social Innovation Review

W e d n e s d a y , F e b r u a r y 2 6 ; 1 1 a m - N o o n P S T / 2 - 3 p m E S T

Data Driven Strategy in the Social Sector

Sponsored by: Knight Foundation and Quid

Jeffrey BladtChief Data Officer,DoSomething.org

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Time-intensive

Uncomprehensive

Stakeholder

Interviews

Secondary

Research

Analysis &

Reporting

Usual suspects

Subjective feedback

Static snapshot

Internal audience

Lack of raw data

Low engagement

Communicating

Lessons

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Piloting New Research Approaches

Learning Questions

How much moneyis being invested

in civic tech projects?

What are the different clusters of

innovation? How does activity and investment

varyacross clusters?

Who is investing in civic tech?

What is the balance of private and

philanthropicinvestment?

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Driving Strategy Internally

Excerpted slides from The Emergence of Civic Techslideshare report

http://www.slideshare.net/knightfoundation/knight-civictechhttp://www.slideshare.net/knightfoundation/knight-civictech

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Amplifying the Value of Data

Source: http://www.knightfoundation.org/features/civictech/

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Source: http://www.knightfoundation.org/features/civictech/

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Source: http://www.knightfoundation.org/features/civictech/

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Source: http://www.knightfoundation.org/features/civictech/

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Source: http://www.knightfoundation.org/features/civictech/

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Source: http://www.knightfoundation.org/features/civictech/

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Promoting Learning in the Field

Unlocking Data Distil ling Lessons Sharing Resources

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DoSomething.org

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Our Philosophy of Data

Our members are our nervous

system

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DoSomething.orgs Data Principles

1. Focus: Look at the right key performance indicators (KPIs) andknow the difference between our data and our metrics. Use outputs

that can consistently be measured, at little or no cost, and which align

with our core mission.

2. Speed: The rate of our insights must match the rate of our decisionmaking. Iteration is almost always preferable to evaluation.

3. Empathy : Speak often with our members and understand whatsuccess looks like for them. Quantitative data is great at answering

what questions, but qualitative research is needed to figure out thewhy.

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Improving Our Communications

How do we make all our

broadcasts perform like our bestones?

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Case Study: Pregnancy Text

Q i ?

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Questions?

Join the conversation:#SSIRLive

Jeffrey BladtChief Data Officer,DoSomething.org

Sean GourleyCo-founder andChief TechnologyOfficer, Quid Inc.

Th k f j i i !

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Thank you for joining us!

Join the conversation:#SSIRLive