19132A (2018-08) Page 1 of 2

Group Insurance - Health Claims

CLAIM FOR HEALTH CARE BENEFITS

Policy or group or contract no. Certificate no. Name of group or policyholder or employer

Member's last name and first name Sex Date of birth

Address - Number, street, apartment City Province Postal code

M FYYYY MM DD

I do not wish to use my Health Spending Account.

Ineligible expenses - I wish to use my Health Spending Account to cover the expenses that are not reimbursed under my group insurance plan.

Spouse's family coverage - I wish to use my Health Spending Account for myself and my dependent children to cover the expenses that are not reimbursed under my group insurance plan. I will not submit a claim to my spouse's insurer (coordination of benefits).

I confirm that I am eligible for a reimbursement of the indicated expenses under my Health Spending Account.I recognize that I am responsible for paying any taxes that may result from the reimbursement of these expenses and that, for tax or administrative purposes, my plan administrator may have access to a statement of expenses for which I claimed a reimbursement under my Health Spending Account.

D HEALTH SPENDING ACCOUNT If you have this benefit, check the option you would like.

4 If your claim is for one of your dependents, accident-related expenses, or out-of-province expenses, please complete the appropriate section on the back of the form.

Please sign section I and send the form and original receipt to: Desjardins Insurance, C.P. 3950, Lévis (Québec) G6V 8C64

Desjardins Insurance, life, health, retirement logo

Do you want your claim processed within 2 business days? To find out more about our online and mobile services and the direct deposit service, please visit desjardins life insurance.com/planmember.

Do you want your claim processed within 2 business days? Visit desjardinslifeinsurance.com/planmember to find out more.

üOnline and mobile services ü Direct deposit

A IDENTIFICATION - MANDATORY SECTION This information can be found on your insurance certificate or payment card.

Last name and first name of person who has the other insurance plan Sex Date of birth

Name of insurer Period of coverage

Type of benefits: Drugs Dental care Supplementary health care Vision care TravelType of coverage: Individual Couple Single-parent Family

From To

M F

Other Desjardins Insurance - Contract no.: Certificate no.:

YYYY MM DD

YYYY MM DD

If you are covered by more than one insurance plan, the coordination of benefits may entitle you to a reimbursement of up to 100% of your eligible expenses.

HOW TO SUBMIT A CLAIM WHEN THERE ARE TWO INSURANCE PLANS:1. The person who has the other insurance plan must submit a claim to their own insurer first and then provide Desjardins Insurance with detailed information

about the benefits paid (information found on the explanation of benefits), as well as copies of any receipts.

2. Claims for dependent children must first be submitted under the plan of the parent whose birthday (month and day) comes first in the calendar year.

Transit/branch no. Institution no. Account no.

Your email address (mandatory)

Once registered, your reimbursements for health care services will be deposited into this bank account. A notification email will be sent once your claims have been processed, and the explanation of benefits will be posted online rather than mailed. You must be registered on the secure site to consult your explanation of benefits. To register, go to desjardinslifeinsurance.com/planmember.Desjardins Financial Security Life Assurance Company (DFS), hereinafter Desjardins Insurance, is not responsible for the accuracy of the banking information you enter and for verifying that the due amounts are deposited into your account.

B DIRECT DEPOSIT SERVICE Attach a void cheque or provide your bank information below to sign up for direct deposit.

C COORDINATION OF BENEFITS

YYYY MM DD

Last name and first name of the dependents covered under this other insurance plan

1.

2.

3.

4.

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Please send to: Desjardins Insurance, C. P. 3950, Lévis (Québec) G6V 8C6

Desjardins Insurance handles the personal information it has on you in a confidential manner. Desjardins Insurance keeps this information on file so that you may benefit from group insurance services offered by the Company. This information is consulted solely by Desjardins Insurance employees who need to do so in the course of their work. Desjardins Insurance may compile anonymized personal information for statistical and informational purposes. Desjardins Insurance may also communicate with plan members to provide them with optimal health management. You have the right to consult your file. You may also have information corrected if you demonstrate that it is inaccurate, incomplete, ambiguous or not useful. To do so, you must send a written request to the following address: Privacy Officer, Desjardins Insurance, 200, rue des Commandeurs, Lévis, Québec, G6V 6R2. Desjardins Insurance may use the client list to offer its clients an insurance product following the termination of their group insurance. If you do not wish to receive these offers, you may have your name removed from the list. To do so, you must send a written request to the Privacy Officer at Desjardins Insurance.

Last name and first name of injured person Date of accident

Is the claim the result of: A work injury? A motor vehicle accident?

YYYY MM DD

IMPORTANT - Please note that the claim must first be submitted under your provincial workers’ compensation plan or automobile insurance plan (if applicable in your province) before being submitted to your group insurance plan.

Length of trip: From: To: Destination: Amount claimed: $

Reason for trip: Pleasure Business Receive care (please ensure that this type of trip is covered by your contract)

YYYY MM DD YYYY MM DD

Please include the original receipt itemizing all of your out-of-province expenses.

This is not a travel insurance form. Visit desjardinslifeinsurance.com/travel-claim to find the correct form.

All the information I have provided on the claim form is accurate and complete. I acknowledge having read the Personal Information Management section. I authorize Desjardins Insurance, strictly for the purposes of managing my file and settling this claim to: a) collect from any person or legal entity, or from any public or parapublic organization, only the information deemed necessary to manage my file. The non-exhaustive list of sources from which information may be collected includes health care professionals or facilities, insurance companies; b) communicate to the said persons or organizations only the personal information about me that is deemed necessary for the purposes of my file; c) when necessary use the personal information it may have about me in existing files that are now closed.

This authorization is also valid for the collection, use and communication of personal information concerning my dependents, insofar as applicable to the claim. A photocopy of this authorization is as valid as the original.

Signature of the member: Date:

Telephone nos: Home: Office: Extension:

E INFORMATION ABOUT DEPENDENTS For the period in which expenses were incurred.

I confirm that the persons designated below meet the definition of spouse and dependent child as specified in the contract under which this claim has been submitted.

CHILDREN AGED 18 AND OVER OR 21 AND OVER (depending on the contract)If your child has a functional impairment, please provide us with a

medical certificate confirming your child's disability.

Start date of cohabitation:

Child born Noof this union? YesOR

YYYY MM DD Date of marriage:

Date of birth:

YYYY MM DD YYYY MM DD

g

In the case of a change of spouse, please indicate:

1 Last name and first name Relation Sex Date of birth

Has a functional impairment Full-time student - Name of educational institution attended:

Period: From: To:

YYYY MM DD

YYYY MM DD YYYY MM DD

Spouse Child M F

2 Last name and first name Relation Sex Date of birth

Has a functional impairment Full-time student - Name of educational institution attended:

Period: From: To:

YYYY MM DD

YYYY MM DD YYYY MM DD

Spouse Child M F

3 Last name and first name Relation Sex Date of birth

Has a functional impairment Full-time student - Name of educational institution attended:

Period: From: To:

YYYY MM DD

YYYY MM DD YYYY MM DD

Spouse Child M F

F INFORMATION ABOUT AN ACCIDENT-RELATED CLAIM

G OUT-OF-PROVINCE EXPENSES

H PERSONAL INFORMATION MANAGEMENT

I DECLARATION AND AUTHORIZATION FOR THE COLLECTION AND COMMUNICATION OF PERSONAL INFORMATION

Please send to: Desjardins Insurance, CP 3950, Lévis Québec G 6 V 8 C 6