FRANCIS CLARK 386.214.2821| 336 Williams Avenue, Daytona Beach, FL 32118 | fsclark54@gmail.com

IT PROJECT MANAGER Highly accomplished IT Project Manager, with a record of success leading all phases of complex, high-profile initiatives

for Fortune 500 companies that include eProcurement projects as well as implementations, customizations, and support assignments.

Skilled in the effective management of project and individual priorities, coordinating the effort of teams and business partners across multiple internal departments.

Experienced in utilizing PMI methodology to effectively manage projects from inception to implementation.

Well versed in the application of innovative development strategies to improve the efficiency, productivity, and effectiveness of all development efforts in a time-critical environment.

Core Skills and Competencies

Project Management • Technical Lead • Object Oriented Development • Team Leadership

Business Development • Systems Upgrades • Client Engagement • Client Services Manager

Relevant Professional Experience

AT&T (2005-2015)PROJECT MANAGER

Fulfilled a critical role managing the full lifecycle of project management functions at this multi-billion dollar telecommunications corporation. Directed the efforts of functional and technical teams engaged on multiple client engagements, with responsibility for end-to-end process design and the achievement of all milestones and deliverables on-time and within budget. Advanced from an initial role as an Ariba Enhancements Coordinator, with authority over 14 developers programming Ariba enhancements, to roles as Project Manager and Engagement Manager.

Key Engagements

Engagement Manager for Oracle/SAP/PeopleSoft Staff Augmentation at Graham Holdings Company . Supervised 10 developers engaged in Oracle, SAP, and PeopleSoft improvements, maintaining continuous contact with client teams to ensure the satisfaction of customer expectations and discover additional opportunities to increase account penetration.

Engagement Manager for Multiple Staff Augmentation Projects for over 25 External Clients. Effectively managed domestic and offshore employees and contractors specializing in a broad array of technologies, serving as the primary point of contact for the resolution of internal and external issues.

Engagement Manager for Networking Engineering Staff Augmentation at a Nationwide Education Services Group . Oversaw a group of temporary workers assigned to supplement the network engineering staff, with responsibility for monitoring performance of tasks assigned by the client. Engaged in revenue reconciliation and reporting.

Project Manager for the Ariba Maximo Integration Project at a Global Supplier of Optical Products and Paint. Collaborated with key client stakeholders to build the functional specifications for the project. Spearheaded the integration of master data from two client ERP systems into the Ariba Buyer and Contracts module.

Engagement Manager for PeopleSoft Staff Augmentation Projects at a Statewide Public Utility. Contributed to the success of three PeopleSoft Staff Augmentation initiatives, directing the performance of onshore temporary workers; worked with the clients to gain feedback on individual productivity and effectiveness.

Master Data Conversion Functional Consultant on an Oracle R12 Implementation for a US Auto Parts Manufacturer. Engaged in data mapping and the export of data from multiple ERP systems into Oracle R12; served an integral role addressing and resolving code, data, and configuration issues to ensure the success of the master data load.

Project Manager for the Upgrade of Ariba for The Home Depot. Led scope definition, design, development, and execution of a project to upgrade Ariba from 8.1 to 9.x, engaging with client stakeholders, client technical personnel and AT&T developers to meet all milestones and deliverables on time and within budget.

Project Manager for Ariba Travel Card Implementation at a Global Biopharmaceutical Services Organization . Led a technical team engaged in the design and deployment of a new eProcurement Travel Card provider integrated with the Ariba T&E module.

Project Manager for an Oracle Procurement R12 Upgrade for a Regional Medical Center. Successfully upgraded the client’s procurement application to Release 12, working with the client to resolve multiple complex ERP integration issues.

FRANCIS CLARK 386.214.2821| 336 Williams Avenue, Daytona Beach, FL 32118 | fsclark54@gmail.com

Project Manager for Oracle iStore Direct Punchout for a Producer of Chemicals, Safety Products, and Laboratory Equipment. Directed the creation of a Java-based solution that empowered iProcurement users to Punchout to the client’s iStore site to execute catalog orders.

Technical Lead for Ariba Buyer Customizations/Support for Autodesk. Served on a six year project to design and develop customizations to the iProcurement application, working closely with client procurement personnel; provided ongoing Tier 3 support for complex technical issues.

Project Manager for Ariba ACW Implementation for a National Petrochemical Producer and Operator. Effectively centralized client contract management processes, enabling the elimination of multiple legacy systems; designed the push of data from Ariba ACW to multiple downstream ERP systems.

Project Manager for GEAC Integration Project at Sunoco. Provided critical support to the sales team, creating and maintaining a project plan and supervising a technical team developing a solution to push complex Purchase Order data from client’s iProcurement application to a central legacy financials system (GEAC).

Technical Lead for Ariba Buyer iProcurement Upgrade for Alltel. Served as a technical representative supporting the sales team, while facilitating the definition of technical tasks in the project plan. Directed client and AT&T technical teams engaged in the execution of the upgrade, while assuming a lead role resolving complex issues.

Technical Resource for Ariba Spinoff and Upgrade for Alltel/Windstream. Successfully executed a broad array of technical responsibilities, including the configuration of the application, editing of customer code, and update to the interface with JD Edwards ERP system. Contributed to the success of UAT and production migration.

Technical Lead for Ariba Buyer 8.2, T&E Module for Parexel. Led the implementation of the Travel Card program, working with the card provider team to define the format of the bank charge file and instituting a customized charge loading process to load custom data into the bank charge file. Provided guidance and direction to other developers to resolve technical issues.

Technical Resource in the Rollout of the Ariba T&E Module to India for a Global Financial Services Firm. Leveraged superior technical expertise to configure the Aribe T&E module for deployment in India, customizing a TIBCO integration framework to extract data from an India instance of Oracle Financials, defining a bank file format, and populating purchasing card charges in Ariba.

Enhancement Coordinator for all External AT&T Hosted Clients. Over the course of five years, coordinated the processing of enhancement requests, delegating tasks to developers, balancing workloads, and estimating the scope of each request.

Prior Work History

Staff Programmer/Analyst, Ensco Inc., Endicott, NY

Professional DevelopmentProject Management Certificate Program – INTERNATIONAL INSTITUTE OF LEARNING

Project Management the PMBOK Approach - WATSON SCHOOL OF BUSINESS – SUNY BINGHAMTON

AT&T Virtual Management Summit – AT&T

Member, Project Management Institute, Mensa.

Technical Proficiencies: eProcurement, Ariba Spend Management Modules, Java, Javascript, HTML, SQL, XML, TIBCO. Subject matter expert Ariba downstream modules, and Ariba catalog management.

Scripting Languages, Lotus Notes Application Development; basic proficiencies in JSP, EDI, Oracle Procurement Module, and PeopleSoft HRIS