clayton krueger - farrelli's pizza€¦ · frequency programs typically provided by your pos...
TRANSCRIPT
Clayton Krueger
Recent Studies have proven that dining decisions are being made from information found on the web A 2013 study commissioned by SinglePlatform concluded 92% of 1500
surveyed had searched for a restaurant on their phone in the past month http://nrn.com/blog/finding-answers-mobile-search
A 2013 Nielsen study concluded that 64% Of Mobile Restaurant Searchers Convert “Immediately Or Within An Hour” http://searchengineland.com/study-64-percent-of-mobile-restaurant-searchers-convert-immediately-or-within-an-hour-135188
So Your Website should be setup properly to convert that traffic by influencing their dining decision A mobile optimized website is paramount!
▪ You can pay to have this done for you ▪ Can be costly and the finished product might be hard to manipulate
▪ Or you can do it yourself for cheap ▪ You can easily build a quality looking website on your own for $106/yr! I just
completed our first one and I don’t know why someone would do anything else
Paying a Designer
Online Platforms to DIY
Template Selection
Site Layout
Injecting Your Digital
Brand
Launching the Site
Final Steps
First You Should Know What You Need The Domains you Want to Point to Your Site
▪ Acquire as many that make sense (GoDaddy)
Easy & Quick to Navigate ▪ Avoid Nesting when possible
Mobile Optimization (Fully Responsive) ▪ HTML5
CMS Platform ▪ Content Management Solution
▪ WordPress is the most common and user friendly ▪ Drupal is another, I don’t recommend
External Links/Applets/ ▪ Online Ordering
▪ Loyalty Program
▪ eCommerce
Get 3 Quotes Investigate the differences between the prices Check references/other completed websites
Lots of options for designing your own site
http://www.top10webbuilders.com/how-to-build-a-website?s1-google/s2-us-search/s3-build-a-website ▪ Two that rise to the top are Wix & SquareSpace
▪ www.squarespace.com
▪ I recently used SquareSpace to design our Party Place site
▪ www.farrellispartyplace.com
You need to have a real strong grasp on what you want your site
to look like and include
Start with a strong grasp on your digital brand elements ▪ Logos, fonts, colors, imagery
▪ See the Graphic Design slide deck
Compare the Pricing Options and Template Selection among the
top sites to make your selection
Template is Dictated by your Visual Brand When looking at the template examples, envision your logo and images on
the page with your fonts, etc. Choose the template that best fits your brand
Site Layout Varies across Industries but here are some common rules
▪ http://www.huffingtonpost.com/christopher-webb/restaurant-websites_b_2759848.html
▪ Reports vary on how long people stay on your site but these seem to be consistent numbers: ▪ Mobile = 30-50 second ave. site visit duration
55% of website viewers spend less than 15 seconds on your site (HubSpots, 2014)
▪ Desktop = 100-250 second ave. site visit duration
Avoid Nesting Don’t go too heavy on content
Use Ample Imagery
High quality photos of the best of what you offer
▪ Inviting Location Images
▪ Appetizing Food Images
▪ Happy Guest Images
▪ Friendly Staff Images
Logos, Colors & Fonts
Your Social Networks
Your Online Ordering, Loyalty Programs, Blogs & eCommerce
Frequency Programs Typically provided by your POS provider
▪ Card based reward system
Third party providers and apps (i.e. Splango) ▪ App based push-notification rewards
Loyalty Programs Typically email based
▪ Reward guests for their contact information
▪ Birthday deals, annual deals, member-only deals
Allows you to reach a large group of dedicated customers quickly and cheaply ▪ Message open rates tend to be around 20%
▪ Compare that with traditional marketing channels such as direct mail at 3%
Targeting ▪ Reach customers who haven’t visited in 90 days
▪ Data mine your beer consumers and invite them to upcoming beer events ▪ This level of targeting increases interaction because it is reaching only those who are
interested in the subject matter
Make Sure You Know how to access the back end of the website to make future edits
If you haven’t already, purchase your domain(s) As low as $7.99/mo on www.godaddy.com You may have to acquire your most desired domain from a third
party who will want more. We’ve paid up to $1500 for specific domains.
You’ll need to pay for the web service package from the online site builder Ours was $8/mo. on www.squarespace.com
The last step is to point your domain(s) to your new site Follow step by step instruction on GoDaddy or on your site builder
▪ The instructions on SquareSpace made the process super easy.
Optimization
Go to all of your external sites & social media sites ▪ Make sure they are all pointing toward the correct portion of your new
website with the proper URL’s
▪ On Yelp for example, there is a place to link your website as well as the menu page on your website to take Yelp viewers directly to the Menu
Maximization
Include the new link everywhere ▪ Pizza Boxes
▪ Advertisements
▪ Email signatures
▪ Business cards
▪ Automobiles