clc member seminar june 16 - informal learning strategy - robin hoyle, learnworks
TRANSCRIPT
The Impossible Dream
Building a Strategy for Informal Learning
Robin Hoyle30 years in L&DChair of the World of Learning ConferenceAuthor
– Informal Learning in Organizationshow to create a continuous learning culture
– Complete Trainingfrom recruitment to retirement
Works as..– Senior Consultant
Learnworks Ltd– Learning & Technology Consultant
Huthwaite International
Do you have an L&D strategy?
a)We have an L&D strategy which drives all our work
b)I think we have an L&D strategy somewherec) We would like to have an L&D strategy but
we’re a bit busy at the momentd)What’s a strategy?
Do you try to manage informal learning
a)Yes it is a central plank of our work with the business
b)We try and encourage informal learningc) We leave informal learning to departmental
heads and team leadersd)You can manage informal learning?
Agenda
Hype, Urban Myths and Common Misconceptions
The Challenge
An L&D Response
A Strategy on One Page
Informal learning just happens. It is best left unmanaged.
We are committed to making the greenest mass market
cars in the world.
We will invest in technological solutions to meet our green energy
commitments.
Your KPIs for the next period include ensuring we score
best in emissions tests.
We must be seen to be greener than our
competition.
We are committed to making the greenest mass market
cars in the world.
We will invest in technological solutions to meet our green energy
commitments.
Your KPIs for the next period include ensuring we score
best in emissions tests.
We must be seen to be greener than our
competition.
Staff described a culture of “learned helplessness” within the organisation and the level of increased risk had become normalised within the trust. Staff had now accepted a standard of care that was unacceptable.
http://www.cqc.org.uk/location/RHU03/reports
Most informal learning will be enabled via Social Media, empowering peer to peer learning through sharing and user generated content
Centre for Learning & Performance Technologies Top 100 Tools survey 2015
Towards MaturityLearner Voice 2014
3%
90% of learning happens on the job
= 90% of learning happens on the job
90% of learning happens on the job
= 90% of learning happens on the job
Why do we spend so much money on the 10% when 90% of the
learning will happen if we spend no money at all?
The ChallengeHow do we define the role for L&D in a world of work dominated by search engines, social media and the status quo?
Role ClarityGoal ClarityMarginal GainsPerformance Directors
Preparing the Organisation for Change
D V F R
Kathie Dannemiller after David Gleicher
X X >
Dissatisfaction Vision First Steps Resistance/Cost
An L&D Response
10%20%
70%
Discove
r
Discuss
Develop
Continuing Professional Development (CPD)
An L&D Response
10%20%
70%
• Courses• e-Learning• Campaigns• Internal comms• Team meetings
• Coaching• Mentoring• Collaboration• Group planning• Peer to Peer
• Projects• Stretch targets• Secondments• Job Rotation/Shadowing• Developmental KPIs
Formal Informal
Discover Discuss Develop
CPD as a Driver for Informal Learning
9 x CPD activities per year
of which
3 Start from a Reflection on Practice
The informal learning continuum
Seek
Sense
ShareInformal learning is
a continuum
www.jarche.com
A recent study of Weibo users showed comprehension suffers when people are expecting to share what they read and see online.
Tonglin Jiang, Yubo Hou , Qi Wang March 2016
Social = Learning?
Seek = Signpost resourcesSense = Assignments Share = Collaboration Platform
Informal learning is a continuum which requires organisational involvement
Seek
Sense
Share
Signpost
ResourceSupport
Respond
Enlist
Valid
ate
Publicise
A Strategy on One Page: The 6 As
A
A
A
A
A
A
Aim
Activity
Audience
AssessmentActions
Assistance
The essence of strategy is
deciding what you are NOT going to do.
Michael PorterHarvard Business School
Thank You. Any Questions?
How confident do you feel about being able to write a SOOP which
incorporates informal learning into your L&D mix?
a) Very confident and raring to gob) I’ll give it a go but I’m apprehensivec) Help!!!d) It’s not for me
www.learnworks.org.uk [email protected]
00 44 1422 881873
@RHoyle
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