click to edit master title style london soho hotel, wednesday 26 th january welcome

Click to edit Master title style

London Soho Hotel, Wednesday 26th January

Welcome


Join the Mobile Revolution2

Agenda

16:30WelcomeAbout Excell and Excell Mobile

16:45 RIM/BlackBerry

17:10 Short Break

17:20

Application Specialists• Telmap• Hand-e-pix• Mobile Voice Recording, Voxsmart• Digital Dictation• Comet Tracker, GPS• Mobile Manager

18:00 Drinks (Free Bar)1-2-1 demonstrations



Matthew LeMaire, Excell, Director

Stuart James, Excell, Head of Mobilisation

Justin Forde, BlackBerry

Nick Taylor & Louis Morris, Handheld PC

John Enoch & Elin Engstrom, Voxsmart

Martin Solomon, Wireless Workforce, Comet Tracker

Introducing the Panel



Objective

1)To understand your business challenges Why are you here today?

2) To inform you of the current mobile environment with specific focus on BlackBerry and mobile data

3) Showcase Excell’s products and services

4) Align Excell Services to your business challenges



Excell Today

• 19 years of trading

• 2010 Turnover £24m

• 30% year on year growth

• Privately owned

• Global Network Coverage

• 7 UK Offices

• Multiple Data Centres

• Extensive Research & Development

• Channel Network Awards 2006,7 & 8 winner for Unified Communications

• Winners at the 2008 IT Europa European Excellence Awards for Unified Communications

• Winners at the 2009 Comms National Awards for Managed Services



Excell Today



Financials



Evolution



The Evolution of Excell



Convergence


• Multiple Independent Internet Providers

• Multiple PSTN Network to Network Interconnects

• OFCOM Regulated Service Provider

• VPLS Network

• MPLS Network

• Excell continually develops and expands itsnetwork to ensure normal operation never exceeds 45% capacity

• Excell has built its network with its expertise in voice at the forefront; we cannot afford to lose a single packet whereas data has larger tolerances

The Excell Network


Click to edit Master title styleMaking History of Geography



Mobilisation from ExcellStuart JamesHead of Mobilisation, Excell

Click to edit Master title styleMobilisation From Excell


• Service Provider and Full Billing Partner

• Data Centre of Excellence

• Pro-active after sales service

• O2 Highest BlackBerry connector 2011

• Application Introduction



Your Business Challenges

Your business challengesPressure to reduce OPEX and CAPEXIncreased need for access to data while away from the office

Increased reliance on Data

Why are you looking to move supplierUnhappy with incumbent account management/customer serviceReduce cost through change of supplier

What are you looking to achieve• More for Less• Better Value• Better Customer Service/Account

Management• Utilise mobile technology e.g. Mobile

email


BlackBerryResearch In Motion (RIM)

Justin Forde


18

#1 smartphone UK, USA and Canada

#2 smartphone worldwide**

100 million+devices sold

11.2 million

devices sold in the last fiscal quarteralone

> 550carriers and distribution partners in 175+ countries

250,000+registered app developers

250,000+active BlackBerry Enterprise Servers

14,000+

employees focused on one thing only, BlackBerry

Top 4 Global Mobile Phone Vendor


Productivity• Convert 60 minutes of downtime into

productive time each day

Immediacy• 2,500 time-sensitive emails (44%) and 1,990+

callsper year: mobile

• 66% are on the move two or more times a week

• 62% have won a piece of business because theywere able to respond to prospects when on themove

Complete Solution • Reliability, security, resilience & disaster

recovery

Make the most of every minute


Product

BenefitCutting-edge technology’s

ability to expand their perception

of what’s possible

The constant new discoveries that

occur when you’re really on

the pulse of everything and everyone you love in your

world

Something that looks beautiful but is compact and powerful

.

The impact of premium design and powerfully

high-end functionality

Bold Torch Curve Pearl

BlackBerry device range

Click to edit Master title styleIntroducing the New BlackBerry Playbook

Click to edit Master title style• 7" 1024x600 WSVGA capacitive

LCD touch screen

• Ultra-portable at less than a pound

and less than one-half inch thick (130mm x 194mm x 10mm)

• 1 GHz dual-core processor

• BlackBerry® Tablet OS with support

for symmetric multiprocessing

• MP3, AAC and WMA audio playback

• Support for 1080p HD video playback

(H.264, MPEG4, WMV)

• HDMI out

• Dual HD cameras for video conferencing and video capture

• 1 GB RAM memory

• Up to 64 GB internal storage (16, 32

and 64 GB models)

• Wi-Fi® (802.11 a/b/g/n) connectivity

• Bluetooth® 2.1+EDR support

BlackBerry PlayBook specifications

Questions?


Back in 10….

Tea and Coffee



Welcome Back

Click to edit Master title styleSelected Application Partners


• Hand-e-pix• Mobile Voice Recording, Voxsmart• Digital Dictation• Comet Tracker, GPS• Mobile Manager


Hand-e-pixNick Taylor

Nick Taylor, Handheld PCs

Managing your photographic assets with hand-e-pix

Mobile Photo Collaborationfor your business

Dramatic growth in camera phones

87%228,000,000,000

Global camera phone adoption by end of 2010 Source: Infotrends

hand-e-pix overview

Rail contractor

Implementing new driver safety system

Images, locations, relevant data

Extranet access for Network Rail

Case study: Skanska Civils

Tackling enviro-crime

Integration with MapInfo

Analysis of ‘hot-spots’

24 hour graffiti clean-ups:15% to 69%

Evidence shared with police

Case study: S.I.P.

Case study: West Yorkshire Police

3,500 frontline officers equipped

> 30,000 images uploaded per month

Used in court weekly

Easy to use

Force-wide strategy for image capture

Hosted or behind-the-firewall

Fully managed hosted service:

software license, web-based Media Manager, technical support, upgrades, updates, hosting fees

Behind-the-Firewall:Implemented in customer’s own

infrastructure

Implementation

SECURE MANAGE

SHARE ANALYSE

Maintains image validity

Corporate control

Images safe if devices are lost

Efficient image retrieval process

Image duplication minimised

Reduce cost of additional hardware

Images have true context

Time spent collating information minimised

Turn data into information!

Real-time image upload

Integration with business systems

Print to pre-formatted PDF report

How can hand-e-pix help?


Mobile Voice RecordingJohn Enoch


The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited – used by permission.

Recording BlackBerry Smartphones

SimpleSecure

Affordable

Mobile Call Recording



User Location Evidence

Where was a recorded mobile located when a call was connected?

Getting Facts Straight

Record suppliers, take notes on conference calls, etc… just by pressing a button.

Roaming and Local Recording

Compliance

Does the country you are roaming in require recordings to be located and stored in-country?

Disaster Recovery

What if a DDI range or a recorder fails? Will you need to change one or more DDIs very quickly?

Single Search Interface Integration

Do you want to search mobile recordings next to landline recordings?

FSA Compliance

Be sure that ALL calls are compulsorily recorded for compliance.

Roaming & Savings

Does it save money for your recorded users to call a local number?

Future Proofing

Ensure mobile recording will not conflict with any future plans to use a unified comms solution.


Problems solved



BlackBerry Enterprise

Server

3. After the call, complete CDRs are encrypted and transferred between the BlackBerry smartphone and the BES.

2. A second call on the mobile network is connected to a landline DDI number on the call recording system.

On The IT Network

4. Once within the security of the IT Network, Call Data Records are collated within the VoxRecord CDR/Alerts Database.

VoxRecord Alerts / CDRs

Centre

5. Once securely in the VoxRecord CDR/Alerts database, the “other-party’s-CLI” data is mapped across into the recorder’s’ search interface.

1. The call connects over the mobile network.

On The Mobile Network

Call to/from Mobile to Mobile or Landline

Recorded User

Technical architecture



VoxRecord sectors examples

VoxCompliance

compulsory recording

Financial Services

Emergency Services

Any

FSA regulated banks, stockbrokers, fund managers, hedge fund managers, commodity traders

firemen, police

BCP ,training remote workers

VoxSelect

automatic recording with on/off

Healthcare

Financial Services

Professional Services

doctors on call, clinicians, midwives

insurance Brokers, IFAs

lawyers, accountants, surveyors

VoxOnDemand

recording of ad hoc calls at the press of a button

Any

Eg whilst driving, on conference calls, important calls to suppliers, customers, colleagues

business executiveswishing to keep a record of verbal agreements made

public sector staff dealing with the public

remote workers needing to refer back to verbal instructions

£15 per user per month, on-site recording

From £6 per user per month, cloud based recording

The solution suite


• Easy to use, deploy and manage

• Complies with FSA requirements

• Integrates with existing secure

infrastructure

• Accredited by all leading recording

systems vendors

• Proven in financial services and other

sectors

• Lower Total Cost of Ownership Join the Mobile Revolution42

Benefits


Digital DictationJohn Enoch

Click to edit Master title styleDigital Dictation



Comet TrackerMartin Solomon


Excell Mobile ManagerMike Kinghorn



What do customers tell us they need?

• Greater control of mobile assets, users and expense• Better visualisation of users/location in the Corporate

hierarchy• Empowered Budget Holders and Cost Centre Managers• Understand where the money is being spent and by

whom• Effective tools to help manage user policies• Usable Management information• Save money, stop abuse, ensure VAT Compliance• Help from a trusted advisor

Mobile Manager is Excell’s web based asset and expense management portal that provides powerful tracking, analysis and control of telecom bills, hardware and employees.


Illicit use of mobile devices alone costs UK organisations millions every year.

Ovum estimate that the UK’s 3 million plus corporate mobile phones attract an annual bill of £1.7 billion.

Assuming that personal calls can account for around 25% of all calls on company mobiles, this puts the cost of personal calls at £425 million!

Tracking Usage



Bill Summary Monthly Trend Analysis

Policy Monitor

Navigate

ReportObservations


Dashboard



PCM


£44.00£5.00

Laptop

£15.00

Bluetooth£210.0

0

£20.00

£50.00

£16.00

£15.00£375

PER EMPLOYEEPER MONTH

Monthly running costs



£50.00£99.00

£1000.00

£300.00

£30.00Fuel Card

£50.00

£115.00

£50.00

£30.00£1724PER EMPLOYEE

ONE OFF

Hardware Costs




Asset Manager



Review of Objectives

1)To understand your business challenges Why are you here today?

2) To inform you of the current mobile environment with specific focus on BlackBerry and mobile data

3) Showcase Excell’s products and services

4) Align Excell Services to your business challenges



Questions?

Demonstrations are available in the breakout area


Thanks & DrawLondon Soho Hotel, Wednesday 26th January

click to edit master title style london soho hotel, wednesday 26 th january welcome

Documents

master title style slide

excell mobile

mobile email slide

mobile revolution12

mobile revolution11

master title stylemobilisation

mobile data

evolution of excell