Client Centric Business Model -1

- Vision Raval

www.visionraval.com

Many companies are focus on their product centric approach in market in stead of being client centric or consumer centric.

Lets understand it with an example, Medical Representative salesmen is product centric, they will always talk about their product and doctor will first listen to you, understand your issue and get you the best and quick solution to start with.

What is Client Centric Model ?

Clients

Management Team

Frontline Development Team

Client is the key to grow team size

www.visionraval.com

10 % Clients[6.5% new & 3.5% Regular]

15% MT2.5% Top

Level12.5 Mid Level

75%Development

Team

ClientCost

TimeQuality

Support

What client want ?Cost affectivityIn terms of Project estimations.

Minimum execution Time to complete projects

Tested Delivery with optimum level of quality

Live support from BD, BA. PMS Base Reports, Regular status Update & Testing updates.

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QualityCost

Time

0

1

2

3

4

5

Chart Title

Project AProject BProject C

Ideal Project Matrix

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Project A: BestProject B : Good Project C: Poor

1 time project

Regular Repeat Projects

Support and AMC

Focus segregation

Focus more on AMC and Repeat business base client

Less focus on one project clients, ask reference to them and analyze domain specific market to approach with their reference