cloc institute 2016 - engaging law firms in change - david cunningham winston strawn
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David Cunningham, CIO, Winston & Strawn
May 2, 2016
Engaging Law Firms in Change
Change Cycle
Most firms will change at a pace defined by their clients.
Change Cycle
Most firms will change at a pace defined by their clients.
Some firms will move faster,
but their clients may not be ready.
Tipping Point in Corporate Legal
The tipping point is the critical point in an evolving situation that leads to a new and irreversible development.
Defining Change
Lower or Fixed Cost; Value Aligned
Greater Transparency
Better Engagement
Better or Faster Results
Areas Ripe for Change
Shared Resources
Early Case Assessment
Scoping, Pricing, Efficiencies
Finding Experience
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Shared Resources
Legal Department-Friendly Roles
Value and Efficiency– ECA / Pricing Team– LPM / Project Management Team– Knowledge and Methodology
Operations– CIO and team– Tech/data consulting– eDiscovery– CFO: financial analysis, billing, dashboards
Practice Leadership– Practice Operations– Service and industry teams– Business-trained lawyers– Client Service
And, learn from security auditors.
Sharing of the Matter File
Integrated with iManage Work and Outlook
– Fewer clicks to share content – easier than Box– Suggested collaborators– Smart attachments in Outlook – Increased productivity and ROI
Improve external counsel collaboration – Secure cloud extranet – External upload to specific matter folders– Eliminate need for manual downloads, passwords– Automate task tracking, reporting
Sharing of the Matter File
Integrated with major matter management systems– Mitratech - Team Connect
– DataCert - Corporate Soft
– Bridgeway – eCounsel
Integration options:– Synchronizing lookups between
systems
– Expose document management within matter management system
– Custom integration
Tracking Outside Counsel Guidelines
OCG: Disseminate at Intake
OCG: Conflicts
OCG: Time Entry
Different Metrics
Sample Legal Dept Metrics
Sample Law Firm Metrics
Customizable Law Firm Metrics
Customizable Law Firm Metrics
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Early Case Assessment
Early Case Assessment
ECA – Decision Tree
Analytics: Firms
Did you know that Winston & Strawn’s median time to Termination in patent cases is 427 days, whereas a competitive firm’s median time is 552?
Analytics: Courts
Analytics: Judges
Analytics: Judges
Analytics: Winning Documents
Analytics: Winning Strategies
Analytics: Winning Strategies
Analytics: Specialty Services
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Scoping, Pricing, Efficiencies
Winston Budget Manager
Winston Matter Budget Tracking
Sample Budgeting
Sample Budgeting: Phases
Personal Dashboard
Matter Dashboard
Sample Matter Task Status
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Finding the Best Experience
Winston Experience Lookup
Umbria Experience Lookup
Umbria Experience Lookup
Thank You
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