cloud computing final paper
TRANSCRIPT
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CLOUD
COMPUTING
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Ln frwr: Your comprehensive guide to efectively implementingand developing cloud computing in 2010.
make your business
work for you
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5StepS to
akiNg the moStoF cLoud
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An independent supplement distributed within the dAily telegrAphebruAry 2010
y coud mk oodbui for 2010
cloud is an evolution in computing technology which ofers companies anortunity to run applications beyond their own server rooms but businessesneed to take responsibility or their data.
A
lthough cloud com-
puting is relatively
new, the concept o
sharing computer
services has been
around or decades,e technologies that enable the
uch as virtualisation, hosting
tware as a service (SaaS) have
vailable or some time.d computing reers to the de-
o computer services over the
et, as an alternative to run-
tware on your own computer
centre.
hin the IT industry this topic iscated by too much jargon and
ny vendors with diering de-
s to help categorise their par-
implementation as cloud.
BASDA trade group is tryingbeyond terminology to ocus
mples o how our members areg real businesses transorm
y they work with this technol-
What is cloud?The cloud gives users the ex-
ibility o mixing and matching
the most appropriate services rom
their service providers. They can be
accessed 24/7 rom any Internet con-nected PC or mobile device, making
collaboration with customers and
business partners that much easier.
Cloud providers share capacity andsupport resources across a communi-
ty o users, and economies o scale re-
sult in lower cost o ownership com-
pared to traditional systems. Servic-
es are usually provided on a monthly
subscription basis, and can be easilyscaled up or down as necessary.
The IT headaches o managing the
inrastructure or keeping sotware
versions up to date are all handled or
you.Cloud providers gear themselves
up or continuous operation and willoer a comprehensive service level
agreement, with guaranteed levels o
availability in advance o the typicalin house IT set-up.
Taking responsibility While the cloud oers sig-
nifcant advantages over on-
premise it does carry potential risks
to be considered. You must carry out
due diligence to ensure steps are tak-en to saeguard your data in terms o
availability, security, privacy as well
as legislation like the data protection
act.Customers need to consider data
ownership, and access rights or mi-
gration i anything goes wrong at the
supplier.
It is important to realise that cloud
computing is a natural evolution otechnology, rather than some new
thing to be avoided out o hand.
Although some organisations will
embrace the cloud, others will adopt
a hybrid approach using these serv-ices to extend rather than replace ex-
isting systems.The shared data centres o the
cloud can also oer a greener ap-
proach to IT.
t caa a av.
We recomme
pAge 10
Head in the cloud1. t o o o ao co
Security matters2. mak o oa.
cloud computing
Country Manager: WBusiness Developer:Sub-editor:d S
rss hs ssProject Manager: chPhone:0207 6654410E-mail:hsh..
Distributed with: thf 2010Print: th th m
Mediaplanet contactPhone:02076654400
E-mail: .k@
With special thanks t
w ak o a Jairo Rojas, dco ga, b Acao soa dvo Aocao
Use it to your advantage
1Think o Cloud solutions ashybrid or as extensions o
your existing systems rather than
as replacements.
Define a strategy
2Organisations should consid-
er working through industry
bodies and trade associations to in-uence the agenda on a sector basis
rather than as individuals - demys-tiy the cloud topic to avoid some o
the current market conusion.
my beSt tipS
Challenges
1 2
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ews
an independent supplement distributed within the daily telegraph
g applications and data be-
he connes o the corporate
room and in to the cloud a-
massive nancial savings, o-eviously unimaginable exi-
nd brings the type o applica-
hat were once the preserve o
rises in to reach o more mod-E budgets.
is not to say that keeping mis-
itical applications in the cor-
server room or within a trust-
s guarded network will come
nd. However, a new age o com-is emerging where web sites
plications can be launched in
es on the cloud on servers that
rented or weeks or months,
than bought up ront.
scas one o major advantages
Mark Taylor, Director o Mi-s Developer and Platorm
believes is o most appeal to
business that are already using cloudcomputing.
The cloud lets you set up a pres-
ence all around the world or very
little cost compared to the huge ex-
pense o setting up servers and inra-
structure yoursel in multiple datacentres, he says.
Its giving SMEs global geographic
dispersion or a cost they could only
have dreamed o previously. Plus you
can scale your presence up and downso you can add extra capacity or a
particularly busy time, such as when
year end accounts are announced,
you can increase capacity and then
take it down aterwards.Its all on a pay as you consume
model and saves a ortune compared
to increasing capacity permanent-
ly in your own data centre. Although
you need to anticipate and reservethat extra capacity in the cloud at
the moment, I believe were moving
to a stage where services will just be
elastic and expand as theyre needed
with people just paying or extra ca-
pacity automatically as it happens.
Standards nddThe main hurdle which cloud oper-ators will need to overcome, though,
Taylor believes, is opening up rival
operators systems so the cloud runs
along the same principles and busi-
ness models no matter who is man-
aging the hosting.Its very early days but there needs
to be a lot o work done on standardi-
sation, Taylor points out.
There are not only diferent ofer-ings out there around pricing but al-
so people are going to wonder what
happens i they want to move their
data. There are diferent cloud serv-
ices and you cant just pick up your
application or data and just move itaround between them.
I think this area o standardisa-
tion and portability is a huge issue
where the service providers have to
improve and its also an area o op-portunity or third parties to provide
platorms which allow the same ap-plication to work with more than one
cloud service.
ebruary 2010
Mark Tayr
dco,dvo
pfo go,mcoof
Scale up yourcapacity in annStant
sean hargrave
See ThepoSSibiliTieS
1STep
stn:w c co o?swr: Fx oc o off o o o vco co oo.
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februaran independent supplement distributed within the daily telegraph
It is not only businesses that are be-
ing attracted to the exibility and
cost savings o cloud computing, the
Government has given the new ap-
proach a major role in its new ICTstrategy it believes will save more
than 3.2bn.
Trials o a Government Applica-
tion Store started early this month
which, it is hoped, will lead to a com-
mon platorm or civil servants to ac-cess applications that could eventu-
ally be hosted, alongside other sot-
ware tools, in the cloud. The apps
store, it is believed, could save the
Government 500m by 2020.The proposed cloud service, or G
Cloud as it is being reerred to, is ex-
pected to account or around hal o
the proposed 3.2bn total savings.
The massive cost reduction shouldcome mainly through drastically re-
ducing the number o servers and
supporting inrastructure the Gov-
ernment requires.
Ian Osborne, Director o the Digit-al Systems Knowledge Transer Net-
work at Intellect UK, is one o a largeteam o volunteer experts who are
advising the Cabinet Oce on the G
Cloud. He believes the next ve years
or so will see some very interesting
initiatives as ocials decide what
the nal service should look like.Ordinance Survey has already
shown how it uses cloud to service a
peak o 9m users, he says.
So its going to be a very useul tool
or departments to manage peaks intrac, such as HMRC at the end o
January.
A lot o sensitive data may not be
suitable or the cloud, because o se-curity concerns and diferent depart-ments would have to still keep their
records separate to comply with data
protection and privacy laws.
Nevertheless, the G Cloud is a very
exciting opportunity to save the Gov-ernment a huge amount o budget.
For citizens, Osborne believes,
one o the biggest advantages o the
G Cloud could be allowing diferent
departments to share non-sensitive
data so paper work is reduced andprocesses sped up rather like an ex-
isting service which allows stored
passport photos to be used or driv-
ing licences.
Ia Oore
dco o d s
Kot nok ic
The Caiet Office i iveti-
gatig how the clo e eto ct ICT cot a implifya pee p olie iterac-tio etwee govermet acitize.
sub news
G Cloud could av
mor tha 1bTOP TIPs
Kow whcoier
Beore puttingin the cloud bu
consider the reg
work which their
here to. I it need
within geograp
this can be accomit needs to be stip
almost certainly
The same goeNever assume you
en a secure serve
curity and servic
ments (SLAs) i th
tant to you. It will p
o the service buthoping or assumin
level o protectio
Always remem
are in the public clomally not have con
inormation is storserver. I this is a b
curity is a prime co
wish to discuss pritions with vendors
!Rea more
o the we:
.itllctk.org/aa2009
ow do you keep your head above theCloud?
with all innovations in technology there are disparate views about the
nefits to be gained and the risks involved.
xwood are ideally placed to draw out the issues that face companies
oving to cloud computing.
r people work closely with people like you. People who care deeply
out business performance. People who have the spirit to challenge
d the openness to change.
r more information about how Boxwood can help turn your business
ion into reality, call 020 3170 7240 or visit
ww.boxwoodgroup.com
nO bOunds
Clo comptig allowfor great flexiilty a
offer iee a trlygloal preece.
Photo: istock Photo
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ebruary 2010 an independent supplement distributed within the daily telegraph
Gt af o th cloud ithh right rvic mix
e is one concern that all busi-should be ully aware o be-
ey consider taking advantage
loud, it is security.
orate server rooms are nor-
encased by a strong rewall tothat only the people who are
ed to have access to data and
nd the remainder are locked
his is the mainstay o busi-
omputing and so the sugges-at the corporate server room
be slimmed down, or even re-
by a move in to cloud servers
erious security issues.
a lvlh any computing inrastruc-
ere are several options availa-
ompanies and security is cen-
the eventual decision an or-tion opts or.
e simplest extreme, the speed
ing space on a server within
ew minutes and a ew clicks o
se is normally the most proneo the cloud. It is typically tak-
ompanies that want to do de-
velopment new applications in the
cloud without the delay o commis-
sioning their own server or who wantto host public inormation, such as a
website. Here there is a clear trade o
between low cost, instant access to
server space and the level o securi-
ty on oer At the other extreme, however,
there are IT specialists who can ad-
vise on bespoke security measures as
well as cloud providers who can oer
varying levels o security on servers
in the cloud but, o course, this willincrease the cost o a project.
Saa m
As ever with the cloud, though, thereis little standardisation and so a
group o consultancies, regulators,
cloud providers and security busi-
nesses have came together at the
start o the month to work on a globalCommon Assurance Metric (CAM).
This resulting system o securityscores is hoping to get around the
problem that most measures o secu-
rity protection are normally linked
to particular bespoke products and
so can make rating applications timeconsuming and oer a result which
cannot be easily compared to other
products.
The group o experts is expected to
have the outline o the CAM ready by
the end o the year. When it is com-plete it will allow security vendors
and cloud operators to have their
services rated so potential clients
can make inormed decisions basedon an industry-wide standard.
According to Giles Hogben, Net-
works Security Policy Expert at the
EUs inormation security agency,
ENISA, the global standard is a wel-
come move.The CAM work is essential, he
says. The number one barrier to adop-
tion o cloud computing is assurance
how can I know i its sae to trust
the cloud provider? This is a prob-lem or providers too - answering a
dierent security questionnaire or
every customer is a huge drain on re-
sources.
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An independent supplement distributed within the dAily telegrAphuAry 2010 An independent supplement distributed within the dAily telegrAph
: How can companies encourage their IT departments to be more exible at theme as ofering budgetary savings?r:Talk o the cloud has moved beyond rousing conerences speeches and is now aue in the board room.
ears ago businesses werethe cloud beore carrying
oe dipping pilots last year., is going to be one where
ts are going to be launchedTaylors words,the cloud is
to be used widelyas well as
e end o last year The Cloudet up as an independent
anisation or potential cli-rts to network and discuss
big issues overhanging the
at people are not sure yetoud is as transormationalexperts believe it to be. In
Cloud Circle surveyed moreng businesses at the end o
n ve elt it was just hype,ved it be the real deal andwere yet to decide.
ecenesses take to the cloud and
e o its speed,exibility and
low cost,Taylor is convinced the benetswill become clearer or all to see.
The people who are using the cloudtoday tend to be using it as toe dipping,
theyre seeing how they get along withusing it beore they do anything more
major, she says.Its very hard to get people to talk
about projects theyre working on be-
cause things are sometimes a little bitsensitive.A lot o companies see their
earlypilots on the cloud as giving them acompetitive edge and so they dont wantto shout about it.
This year,though,I think were goingto get a lot more real lie use o the cloud
which will lead to a lot more case studies which will convince people that it reallycan live up to the hype.
Lttle a lareSo ar,in Taylors experience,it has been
companies at either end o the spectrumwho have adopted cloud computing,or
at least used it or specic projects to seewhat theycan learn.
Were seeing mass adoption by start-
ups,particularly in e-commerce,where
they can instantly see the attraction ohaving a large,exible inrastructure
which can expand or contract with theirneeds, she says.
At the same time,large enterprises areusing it,not across the entire company
but on a department bydepartment basisor specic projects.
One o the big attractions or them is
that its so much quicker and more ex-ible.It can take months within a large
enterprise to requisition a developmentserver but with the cloud you can be upand running in minutes.
Also companies that need to expandor a particular event,or which have sea-
sonal peaks - such as the travel or insur-ance industries - theyre starting to ex-periment with the cloud because they
want to scale up and down in response tomarket demand.
Secrt keO course there are still legitimate con-
cerns over regulation and security in thecloud,although Taylor believes some othese will start to be addressed as more
companies,o all sizes,take to the cloud.
Security is an obvious concern orcompanies but were nding that busi-
nesses are looking in to setting up privateclouds or sensitive material, she says
Many are also looking into a publicor even hybrid ofering so they can pick
what inormation is public and which isprotected better.
When youve got huge companies like
Glaxo Smith Kline and,o course,the Gov-ernment looking into and starting to use
the cloud,it should make companies re-alise that security concerns can be ad-dressed.
Hence, with a strong push rom theboard room or IT to make savings wher-
ever possible, the drive to move moreprojects into the cloud is going to buildup considerable momentum in the year
ahead,Taylor believes.Companies are looking to IT to become
more agile and cost efective and this isexactly what the cloud ofers and deliv-ers.
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Ifyouare lookingforthenext Skype,GoogleoreBay,thenturnyourattentiontoLondon-based
EGS.
Thecompanyrecentlyfollowedthesethreepower-housesintotheRed HerringTop100
afterbeingnamedamongEuropestop private
technology enterprises.
EGSisone ofthe Cloudsquietsuccessstories.But,whileit lackstheglitzof somedotcombusi-
nesses,the companyhasgeneratedheadline
newsbymakingmulti-million-poundsavingsfor
largeorg anisations.
Putsimply,EGSreducesits customersoperating
costsdramaticallybyautomatingback-oce
businessprocessesviatheCloud.
Inareassuch ascorporatepurchasingandinvoiceprocessing,EGSreplacesinecientand
expensivemanualprocesseswith Cloud-basedalternativesenablingtechnologytodo thework
inafractionofthetimeandforafractionofthe
cost.ItsknownasBusinessProcessAutomation
orBPA.
EGSteamswithtradebodiesandpartners,such
asBTand Capita,tohelpambitiousorganisa-
tionsachievemulti-millionpoundsavings.In
somecases,theend-to-endprocessingofasingletransactioncanbe reducedfrom50-60
tojustpennies.Asan example,oneof EGSs
customerswillsave2.5 millionby 2012through
theautomatedmanagementofhundreds
ofthousandsofsupplierinvoicesusingEGSsCloud-basedtools.
Weautomatedour rsttransactionin2001.
Severalbillionpoundsworthof transactions
later,we feelasthoughwe reallyunderstandBusiness ProcessAutomation ,saysPeter Whent,
ChiefExecutiveat EGS.Wehaveaccrueddecadesof experienceinour eld.Itsthatexper-
tisethatgoesinto ouraward-winningCloud-
basedplatformthat40,000usersacrossmore
than120organisationsrelyonto helpthemsavemillionsof poundsayear.
The urgency for businesses to make savings
during the economic downturn has meant
a surge in interest in EGS. For some, its theirrst foray into Cloud-based business process
automation. For others, its about overcoming
stubborn obstacles that have derailed previous
attempts.
Withourapproach,companiesdo morethan
savecosts,addsPeterWhent.Theyaccelerate
performanceandcreatestrongerrelationships
withsuppliersand partners,whiledelivering
abetterserviceto theircustomers.Everyonebenets.
the cloud with a golden lining
Private
Serv
e-Invoicin
Automa
T
Address
15-17St
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An independent supplement distributed within the dAily telegrAphfebruAry 2010
Clud clbiliyve live f le
people can talk with author-
how the cloud can transorm
ness but very ew can tell you
hey are using it to save lives.ever, at the RNLI the cloud is
tly being used to run a system
arns when a person has all-
a small shing boat or has an
ency situation. The Man OverGuardian (MOB Guardian) is
rialed in the cloud, on Micro-
Azure service, in addition to
hosted in a conventional da-
re. The ultimate aim, whenproven resolute enough, is to
the data centre to act as a back
he cloud service and then po-
ly switch o the data centre
altogether.
wkOB Guardian system works
h a sherman wearing a pen-
hat is in Bluetooth, wirelesst with a sensor on the boat. As
s the person goes underwater,
and contact with the sensor is lost, an
alarm is raised via satellite and the
stricken sailors position is trackedvia the on board GPS (satnav). This o-
ers crucial protection or lone sher-
men.
Longer shing vessels are already
monitored and have saety systemsinstalled by law, explains Peter Brad-
ley, Operations Manager at the RNLI.
This technology is already a prov-
en lie saver because it not only alerts
us to an incident, it tells the rescue
crews where to nd the person, sothey can go straight to them.
Bradley explains that the purpose
o mirroring the service in the cloud,
beore hopeully migrating it ully,is to reduce the cost o on premiseservers and oer greater scale or
less money.
At the moment its run tradition-ally on servers in a data centre and
has a capacity o 10,000 boats, he
says.The problem is to add an extra
one boat above that, wed need to add
the same inrastructure again and
double up, with capacity or another
10,000 boats. Thats very expensive,
so by putting this service in the cloudwere going to be able to save a lot o
money at the outset but then also
well be able to scale up without huge
upront costs.
Cost is very important or the RNLIbecause o its charitable status. The
MOB Guardian service is current-
ly heavily subsidised and the emer-gency service needs to be able to oer
it to shermen (and perhaps othersmall boats in the uture) at an a-
ordable price as possible.
The recession has hit shermen
hard and, as Bradley surmises, i a
shermans going to put their handin their pocket or anything at the
moment, its going to be to mend
their nets.
Hence, to save lives, it is imperative
the service can be run as ecient-
ly as possible so the nal cost can bebrought down.
t coo aa aov av
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to tHe rescue
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mgni vn faPhoto: RNLI
nspIratIon
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! Actually, it d
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new countries the
tial or problems ovhosted. A lot o aut
data about their c
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in their country. W
can set up the serers in specic cou
nents so we do not h
tory issues.
It was the ability
er a choice o tyin
stored and the appto geographic regio
ed us to the plator
Why pla h
ld?
! By using the more fexibletra capacity as and
it and we can makcapacity is in the r
world. I we were
traditional route w
on putting in place
structures, in eachcould take 10,000
cloud we can do th
as we need to. Its
cient and aordab
Wha if h l
! Were testingto show thatbust and reliable
because this is obconcern or an em
device such as the
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be more robust becset up so i one se
another cloud ser
over. This kind o b
ar cheaper in the c
ing the service intraditional data ce
Question & an
PusH tHe
BouNDArIes
4steP
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an independent supplement distributed within the daily telegraph februar
a leap forw
1.a bt is t m is
2. fismnnnts cn
kning ti bing g
3. T rNlI t
mty mnsigns it
svs.Photos RNLI/Isto
Following developments in
cloud, the Man Over Board
uardian (MOB Guardian)
ystem not only notifes the
NLI o an incident, but allowshem to pinpoint someones
cation.
The GPS-based technology
saving lives as well as cutting
osts, a vital aid to the charity-sed organisation.
aISING The Bar
Mkig wve
nspIratIon
1 2 3
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n business is mobile and so it
itable that the major next ad-
or the cloud is to tailor serv-
r mobile phones, or more par-ly, smartphones.
h computing giants Micro-
pple and Google all vying to
urther inroads on Blackber-
minance in smartphones, it is
kable that cloud applicationsmain mainly limited to PCs
ptops.
ever, rst, two major obsta-
ve to be overcome; proprietary
ms and security.ormer is arguably the one giv-
teams the biggest headache.
c applications can be written
h o the various platorms, but
one should an IT team chose?d Akka, Managing Director o
Sotware believes the question
d companies to consider pub-
g applications on platorms
can then publish to multiplerds, rather than write a dier-
plication or each standard.s dicult enough already or
ms to chose which cloud pro-
hey go or because there arelarge operators with dierent
platorms, he says.
Then, i you add the complication
o several dierent smartphone plat-
orms, you can see its going to give
them a real headache. Thats why I
believe mobile is really going to en-
courage businesses to develop appli-cations rst o all on a single platorm
which can then publish that applica-
tion on the competing cloud stand-
ards as well as the smartphone hand-
sets they want it to run on.
Sc, cIn the eld, the eedback rom mobile
application specialists is that there is
increased interest in hosting appli-
cations in the cloud, so long as secu-
rity concerns can be overcome. Jean-Philippe Bechade, CEO o Mobile Dis-
tillery, claims this is now possible, al-
though it will impact the cost o the
service.
In act, as i to prove the point, thecompany has just helped a client
launch a cloud service through which
people can send money to relatives
abroad through a mobile phone.
The cloud is indispensable or
companies who want to launch aservice and then grow their capacity
as the service takes o, he says.
So as business and consumer ac-
tivity is moving to the mobile phone
were getting a lot o interest whichwe think will start to be turned in to
commercial activity this year, like
the money transer service.
Obviously security is a big con-
cern, particularly i youre dealing with something like money trans-
ers.
We can add security to services
but clients need to be aware that it
accounts or around a third to evennearly a hal o a projects cost.
An independent supplement distributed within the dAily telegrAphfebruAry 2010
Goig mobil? Look attadard ad curity rt
get up and go. C ws f bsss b cc h mv, b s
whch sh b cfy cs. Photo: thomas maier
sean hargrave
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the mobile mrke i omplied by
vriou vying plorm rom rivl oper-
or, mening h lhough ingle p-
pliion n work on ll ompuer i
will need o be rewrien or every ype o
mrphone.
thi leve ompnie wondering
whih plorm i he be hoie or heiremployee or or he onumer mrke
hey re inending o reh.
Le fgure rom comore how
h Google android mobile plorm i
gining uer, doubling i mrke hre
in he l qurer o 2009.
the dominn plorm, 42% o he
mrke, i ill RIM (Blkberry hnde),
ollowed by apple on 25%, Miroo
Window or Mobile 19%, Plm 6% nd
android 5%.
the fgure ugge he Blkberrydominne ould oon be overome by
he iPhone nd h Plm will very oon
be overken by Google android pl-
orm.
uk
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Traditionally sot
housed within a cer room and dist
the oce. Key sta
access to the tools
side o the oce bu
would need to be otop, usally with th
ware installed.
There have alre
spread moves to ge
through a new mo
as a Service (SaaS).ing on a client com
applications on t
then shut it dow
needs updating, th
er behind the toolsice.
Access to the a
then be given throu
protected internet
can log on to romthey like, whereve
world. The approac
ar more fexible ac
lows users to have
by the week or moas a permanent s
cally reduces the ctools available or S
o.
Calling for Change: Isnt it time you put your Telephony in the
Cloud as well as your IT Applications?
NewVoiceMedias telephony solution is delivered using cloud-based
technology, which provides the functionality of an on-premise solutionat a fraction of the price. We help companies such as Berry Bros & Rudd,
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NewVoiceMedias solution has revolutionised how we deal withour customers
Sarah Barrow,
Customer Service Manager, Wokingham Direct
sit www.newvoicemedia.com or call 0800 280 2888 to discover how your business can benet from our Cloud Based Telephony.
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8/6/2019 Cloud Computing Final Paper
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februaran independent supplement distributed within the daily telegraph
data proc
1.thk l
w
2. evy-h m
w k y
Photos: istoc
Following changes in mod-
ern business practices, or-
ganisations now need to be more
ware of threats to informationecurity. Mobile technologies
uch as smartphones, bluetooth
nd laptops mean companies
ould be more at risk from databreaches. However, cloud still of-ers fantastic opportunities for
usinesses on the move, espe-
ially if that direction is up.
business transfer
Kee dfe whe he mve
nspIratIon
1 2
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An independent supplement distributed within the dAily telegrAphfebruAry 2010
Better pricing control - pay per click
provides predictability o IT costs which
are synced with business growth and al-
low a CAPEX to OPEX transitionFreedom -establishing environments
to support initiatives can now be done
in relatively short times with exibility
around sizing, up or down. This provides
agility to the businessEnhanced collaboration - between
the business and its employees, partners
andsuppliers.
Fear of the unknown - uncertainty
around security, service level agreements,
new commercial and engagement models
and unclear risk proles.Readiness - inability to be a good
cloud-buyer. Existing operating models
are tuned or managed services/product
procurement. New IT skills, evaluation
techniques and architectures are needed.
Confusion - rom hardware and sot-
ware vendors with their cur rent rev-
enue models under threat .
Formulation of cloud strat-
egies within enterprises as case
studies emerge rom early adopters
and the response o hardware and
sotware vendors becomes clearer. The
invention o new business operating mod-els to take advantage o the increased agil-
ity, leading into new collaborative models as
community clouds are deployed. Data man-
agement is likely to become a ocus areawith accurate data segregation being neces-sary to ully leverage cloud.
The cost benefits o cloud-based applica-
tions are well documented but I believe that
exibility is one o the most compelling rea-
sons or their adoption. Downtime throughtravel can be reduced and teams can work
with colleagues even when theyre
away rom the oce, transorming
business. Accountants, or example,
can work more eciently, collab-
orating with clients and workingthrough data without even having
to leave their oce.
Caution about cloud solutions mir-rors that o other technologies that are now
mainstream, including the web, email and
even Microsot Word. This is oten driv-
en by ear o lost control and security so,
when considering the options, particularlyi youre outsourcing core systems and data,
it pays to be prudent. You must always ask
potential partners detailed questions about
security and the guarantees they ofer or
things like availability.
I think we will see the take-
up o the cloud grow dramaticallythroughout 2010, partly driven by mo-
bile devices that have larger screens,
such as the iPad. Our recent research shows
that 82 per cent o UK nance proessionals
already use some sort o web-based applica-tions in the workplace, and rom April 2011 it
will be compulsory or all businesses to le
both company accounts and tax returns inan electronic ormat, which can only deep-
en the trend.
The conventional model
es being delivered by an in-
is shiting. The cloud allows
orms o IT services rom ar
real-time, ofering low cost
best-in-class innovationFor those entrepreneu
keen to exploit mod
they are no longer con
legacy architecture,
esses o their in hou
Effective IT delivery is e
vival so sourcing that deliveties requires a great deal o t
multiple complex supply c
tended relationships wher
cant be ully outsourced w
legislation, business model
ment skills. Building in redusaes will help but most bus
it is ar better to be a ast a
early adopter.
Cloud services will be
continual demands to red
will drive greater risk taki
are seeing some FTSE100 perimenting with services
le desktop managed service
lessons will be relearned, sp
well thought-out enterprise
a must have i you are to
range o technologies availacludes the cloud.
uestion 1:w is the cloud transforming
siness, and why?
uestion 2:hat are the main factorslding back cloud adoption?
uestion 3:hat developments should weexpecting this year, andyond?
Ron Brown
Director Cloud Computing,
EMEA, CSC
Hugh Scantlebury
Director, Aqilla
Jon Dakin
Director, Boxwood
anel of experts
tx
ak!
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