Cloud Transformation Consulting

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Making the great promise of the Cloud a reality

Cloud technology makes many appealing promises. It can reduce costs, increase scalability and innovation, and improve the user experience. However, turning Cloud promises into operational realities proves challenging for most organizations. The rapid pace of Cloud development and implementation and constant iteration have significant implications for business. If you’re not prepared for the speed of this new environment, you won’t capture the value.

Enabling success wherever you are on your journey to the Cloud

Conduent’s Management Consulting team is an experienced partner you can trust. Our Cloud technology expertise spans all industries and business functions, and our suite of integrated services is tailored to your specific needs. After helping many organizations through Cloud moves, we understand the complexities and anticipate the challenges.

We’re not a systems integrator, whose job it is to unplug the old system and plug in the new one as efficiently as possible. We work in tandem with your system’s integrator. We create healthy tension between speed and adoption by promoting a holistic view of change impacts and management, and decision-making that balances short-term objectives with the long-term view. We help with resource reallocation when the pace of implementation puts operations at risk. Sometimes our clients need a mediator and other times they just need someone who’s keeping their culture and people front and center throughout the journey.

Simply put, we give our clients the confidence to pursue the best path forward and help them achieve their objectives. Of course, we’ll advise you if we don’t think the Cloud is the right place for your organization right now. Based on your objectives, priorities or the business case, it may be in your best interest to strategically delay (or depart from) your Cloud technology vision. If so, we’ll help you develop a refreshed strategy and a tactical plan that better serves your needs, culture and operating environment.

“Turning Cloud promises into operational realities proves challenging for most organizations.”Success requires more than choosing a Cloud provider and transitioning to the Cloud in a timely fashion. It requires creating a foundation in value by building a business case, selecting the best Cloud solution for your organization, planning and prioritizing to leverage limited resources, anticipating and managing the significant change that a move to the Cloud will necessitate and laying the groundwork for continuous enhancements and value.

Perhaps most importantly, a successful move to Cloud requires change agility — the ability of your organization to be responsive, adaptable and able to operate in a state of constant flux.

A full range of integrated services, customized to meet your needs

RFI/RFP Management

PMO & Project Management

Roadmapping and Prioritization

Technology Strategy

Business Case Development

Change Management

Ongoing Governance

Cloud promises become reality

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A common denominator for achievement

We’ve found that establishing the following four key capabilities is the common denominator among organizations that are able to realize the full value from their move to the Cloud:

• Comprehensive business case capability spanning IT, finance, HR, operations and your workforce

• Robust and rigorous PMO capability to coordinate the overall program end-to-end

• Integrated change management capability to help each impacted person adopt a new reality

• Operational governance capability to oversee and enhance the operational future

Our approach and services help shore up these capabilities within your organization. Whether we’re mobilizing, overseeing, coaching or running any of them, our partnership ensures you achieve your objectives:

Accelerated changeGetting you there faster

Outcomes and commitments met through collaborationBuilding your credibility

Improved processes and expanded workforce capabilityLeaving you and your teams stronger

Institutionalized governance of new tools and processesHelping you to improve outcomes

“Your work was always well done and you consistently highlighted for us not just how much has to be done as we move to the Cloud, but how to do it well. We couldn’t have done this without you.”— Executive Director, Global Technology & Operations

© 2017 Conduent Business Services, LLC. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent Business Services, LLC in the United States and/or other countries. BR1167

Why partner with us?

We meet you where you are The Cloud consulting solutions we shape, the approach and level of support we provide and the outcomes we deliver are highly customized to your needs. We’re ready to meet you at any point in your Cloud transformation journey — and in your unique culture and operating environment — to achieve your specific objectives.

We bring the right people Our client teams are carefully assembled to bring creativity and multi-dimensional thinking. Business strategy consultants ensure technology solution architecture decisions are made in the context of business outcomes, process and technology experts with deep implementation expertise anticipate risks before they become issues and change leaders sustain focus on culture and people impacts.

We make you stronger than ever We do more than ensure success of the Cloud technology-related changes at hand. By working collaboratively with your teams, coaching capabilities into your organization and sharing our tools and repeatable methods, we build the skills and competencies your people need to be change resilient and make transformative technology-driven change sustainable.

We optimize BPO and BPaaS value with CloudWhen you make your move to the Cloud in concert with Business Process Outsourcing (BPO) and Business Process as a Service (BPaaS) — for HR, finance, procurement, advertising, learning, supply chain, marketing or operations — we can help you realize immediate value, engagement and productivity gains while further shifting fixed costs to variable costs.

Get in touch.

We’re here to help you make your next move.

ManagementConsulting@conduent.com | 1 866.355.6647

www.conduent.com/hrservices

Are you in the middle of an implementation and now experiencing unforeseen challenges that threaten the success of the program?

Are you at the start of your journey in using a Cloud provider and need to build a comprehensive business case and plan?

Are you at the end of an implementation, experiencing unsatisfactory outcomes and need help to get your program back on track?