cloudy with a chance of big data: the new normal in emergency management

Cloudy with a chance of Big Data: the New Normal in Emergency Management

Hong-‐Eng Koh Global Lead, Jus.ce & Public Safety (JPS) Public Sector Industry Solu.ons Group Vice President (Corporate) The Society for the Policing of Cyberspace (POLCYB) Visi.ng Researcher China Public Security University @he_koh

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Global Jus.ce & Public Safety (JPS) Team

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Jorge Medina

Cindy Schwimer Tim Wallace Jeff Penrose

David Shepherd Udi Nessimyan Hong-‐Eng Koh

Global Lead Director Industry Strategy & Marke.ng

Bert Oltmans


Jus.ce & Public Safety (JPS) A Very Fragmented and Siloed Government FuncHons

One Crime, One Civil Disorder, One Terrorist Act, One Border, One Emergency Many Agencies, Many Silos

Police & Law Enforcement

Judiciary CorrecHons ImmigraHon & Border Control

Emergency Management

Various Intelligence Agencies 4

Hearing on West Fertilizer Explosion Shows Lack of Regulation and Coordination 1 May 2013

• 15 dead • Over 200 injured • 150 homes destroyed Lack of Regulation

SCMP, 12 Nov 2013

New Witness Behavior

Social Media’s Role in Ya’an Earthquake Aftermath is Revealing

22 Apr 2013

Social Media

One Disaster, Many Agencies

“lack of interoperable communica.ons”

“lack of overall coordina.on”

“lack of situa.on awareness”

“lack of unified command”

Humanitarian Assistance

Delays in processing

Corrup.on Unnecessary in-‐kind dona.ons

Perishable items

Rumors, Looting & Anarchy

Donation Scams

12 Nov 2013

Philippines Typhoon Disaster Email Scams and Phishing Attack Warning

Victims Assistance

Computing Infrastructure

Overload

Prevention, Detection

Super Typhoon Haiyan "a turning point" for Disaster Risk Management 22 Apr 2013

“Changes to the built environment combined with the influence humankind is having on climate change makes it likely that we will see more unpredictable and unprecedented weather events where storm surges, violent winds and heavy rains will combine to undermine development efforts…”

“There is an urgent need to revisit the links between disasters and poverty. It is clear that educa.on, early warnings, urban planning and building codes are key issues…”


Phase & Requirements of Emergency Management

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PrevenHon DetecHon Response Recovery

Licensing & Compliance (e.g. building control, fire safety, HAZMAT)

Trend & Impact Analysis, and Threats IdenHficaHon

Disaster SimulaHon & Forecast (usually with data from sensors)

Social Media Monitoring

Emergency Call Center

Agency Level Computer Aided Dispatch (CAD), Command & Control

Disaster Warning

City Level Integrated Emergency OperaHons Center/Common OperaHng Picture

City Level Command & Control (e.g. rescue personnel, vehicles and logisHcs)

Digital Public Safety Radio CommunicaHon

Disaster VicHm IdenHficaHon (DVI) & RegistraHon

VicHms Assistance

Humanitarian Support & LogisHcs

Volunteer, Civil Resources RegistraHon & MobilizaHon

Emergency Public InformaHon & InteracHon

Cross-‐Agency Disaster SimulaHon, Exercise & Training



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Disaster Warning





VicHms Assistance





Cloud Mobile Social Big Data


What is Big Data?

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VOLUME VELOCITY VARIETY

SOCIAL

BLOG

SMART METER

VALUE

Data

Informa.on

Intelligence


Threats Iden.fica.on – Fire Causa.on Australia Victoria State Fire Services Commission

•  Endeca

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PrevenHon


Licensing & Compliance – HAZMAT Control

Before •  More than 300,000 companies ship more than 1 million daily shipments of HAZardous MATerials (HAZMAT)

•  Cri.cal data collected by mul.ple agencies and jurisdic.ons

•  Difficult to synthesize data to support risk-‐based priority sepng

Aqer • Oracle Case Management & Analy.cs integrate data from mul.ple agencies and jurisdic.ons

• Leverages an unified risk-‐based data-‐driven approach to iden.fy and target high risk companies

•  Improve safety through risk-‐based enforcement and priori.zing inspec.on ac.vi.es �

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US Department of TransportaHon

•  Siebel Public Sector

PrevenHon


Disaster Simula.on & Forecast Thailand NaHonal Disaster Warning Center

DisasterAWARE

•  Integrated Mul.-‐hazard Hazard Monitoring

•  Disaster Early Warning

•  Automated / Integrated Modeling

•  Exposure (Risk) Maps & Historical Hazard data

•  Customized Impact Modeling

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DetecHon PrevenHon


European Union eCall

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DetecHon Response


Computer Aided Dispatch (CAD) China Beijing Traffic Police

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•  Oracle Data Integrator •  Oracle Golden Gate •  Business Intelligence •  Systems & Storage

•  Database, RAC •  TimesTen • WebLogic •  Enterprise Service Bus

Response


Computer Aided Dispatch (CAD) AnalyHcs & ForecasHng – Australia Victoria

•  To have the right informa.on, to the right person, in the right way at the right .me.

•  To save lives – one day everyone needs an Ambulance.

•  To measure success based on pa.ent outcome.

• Real-‐.me spa.al report showing: Vehicle loca.on, Es.mated Time of Arrival, Time at hospital, Availability, Hospital on By-‐Pass, etc.

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•  OBIEE, EssBase •  2 x Exaly.cs •  BI Financials Apps •  11g Data Warehouse

•  Oracle CIM •  Oracle SOA •  Oracle EBUS

Response


Common Opera.ng Picture Germany Ministry of Interior

•  Fusion Middleware •  Spa.al •  Database • Mapviewer •  Hardware Systems

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Response Recovery


Disaster Vic.m Iden.fica.on (DVI) & Registra.on Singapore Police Force

• WebLogic •  Database •  Hardware Systems

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Recovery


Vic.ms Assistance (Cloud Compu.ng) Australia Victoria Bushfires, Feb 2009

Survivor

Government Services

Case Manager

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Recovery


Humanitarian Support & Logis.cs United NaHons High Commissioner for Refugees

•  Teams of people with wide-‐ranging skills who are ready for deployment anywhere in the world

•  Emergency stockpiles of non-‐food aid items in Copenhagen and Dubai

•  Long-‐standing agreements with global network of suppliers, freight forwarders and logis.cs companies

• Capacity to respond to any emergency impac.ng up to 500,000 people, and can mobilize more than 300 personnel within 72hrs

Source: hvp://www.unhcr.org

Oracle PeopleSoc •  Financial Management •  Supple Chain Management •  Human Capital Management

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Recovery


Public Informa.on & Interac.on UK Consumer Council for Water

•  Oracle RightNow

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Disaster Warning





VicHms Assistance






All-‐Hazards Informa.on Fusion Center

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911 Public Safety Answering Point/ Computer Aided Dispatch

Video Surveillance Other Sensors OSINT/Social Networking

All-‐Hazards Informa.on Fusion Center



OSINT/Social Networking Oracle Social RelaHonship Management (SRM) Cloud

• Advanced Latent Seman.c Analysis (LSA) technology

•  700+ million messages daily • Deeper & more precise data • Rou.ng & auto-‐categoriza.on • Custom topics & indicators • Global languages & data

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Social Rela.onship Management (SRM) Demo

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Mexico Na.onal Command & Control Center

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Source: Internet



1.  Maintenance of public order and public peace

2.  Cri.cal infrastructure protec.on 3.  Na.onal defense liaison and

coordina.on 4.  Disaster management

Common Crisis InformaHon Management System (CIMS) -‐ based on Na.onal Informa.on Exchange Model (NIEM)

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Mexico Na.onal Command & Control Center Source: Internet



Mexico Na.onal Command & Control Center

•  Database •  Databae Op.ons •  Spa.al •  Data Mining

• WebLogic •  BPEL •  Data Integrator •  OBIEE

Source: Internet

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Intelligence Hub & Alerts

Integrated Policing Pladorm Integrated Judiciary Management

Integrated CorrecHons Pladorm

Integrated Border Management Emergency Management Cyber Intelligence Pladorm Intelligent Video Surveillance & Management

Oracle Jus.ce & Public Safety (JPS) Solu.ons

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Thank You!

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hong-‐[email protected] @he_koh linkedin.com/in/hekoh

cloudy with a chance of big data: the new normal in emergency management

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