club care the club improvement the club improvementprogram

CLUB CARECLUB CARE

THE CLUB THE CLUB IMPROVEMENTIMPROVEMENT

PROGRAMPROGRAM

CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT

PROGRAMPROGRAM

Q: Why have such a Program?Q: Why have such a Program?

A: To lift the satisfaction level A: To lift the satisfaction level of members of members

which in turn leads to which in turn leads to better retentionbetter retention


PROGRAMPROGRAM

Q: How does it work?Q: How does it work?

A: Members anonymously complete A: Members anonymously complete a Club a Club

Care Survey form – the answers Care Survey form – the answers enable enable

the club to identify the areas the club to identify the areas that may that may

need strengthening need strengthening


PROGRAMPROGRAM Q: When should members complete theQ: When should members complete the

Club Care Survey?Club Care Survey?

A: (a) Just before the start of each Lion’sA: (a) Just before the start of each Lion’s

YearYear

(b) At least 9 weeks before undertaking a (b) At least 9 weeks before undertaking a planned planned

Club Membership Growth campaignClub Membership Growth campaign

(this enables you to strengthen any (this enables you to strengthen any weak weak

areas prior the arrival of your new areas prior the arrival of your new members)members)


PROGRAMPROGRAM

Q: Where can I obtain the Club Care Q: Where can I obtain the Club Care SurveySurvey

Form?Form?

A: From mid February you will be A: From mid February you will be able toable to

download the 2008 survey formdownload the 2008 survey form from the MD Website –from the MD Website – http://www.lionsclubs.org.auhttp://www.lionsclubs.org.au


PROGRAMPROGRAMQ: Is the Club Care Survey form different Q: Is the Club Care Survey form different to the 2006 – 2007 form?to the 2006 – 2007 form?

A: Yes it is – changes are made as a result of A: Yes it is – changes are made as a result of answersanswers

provided in the previous year – some new provided in the previous year – some new questions are asked, while others are deleted – questions are asked, while others are deleted –

your responses are also helping fine tune how your responses are also helping fine tune how Clubs, our District and our Multiple District Clubs, our District and our Multiple District

can can better meet the aspirations of Lions in the better meet the aspirations of Lions in the

early early years of this centuryyears of this century


PRORAMPRORAM

Many Clubs participated in the 2006 – Many Clubs participated in the 2006 – 20072007

Survey – We thought it may be helpful Survey – We thought it may be helpful to you, to revisit the questions in that to you, to revisit the questions in that survey, and as well to provide survey, and as well to provide recommendations forrecommendations for

consideration should one or more of consideration should one or more of the areas surveyed need attention to the areas surveyed need attention to further improve the satisfaction level further improve the satisfaction level of your membersof your members

CLUB CARECLUB CARETHE CLUB THE CLUB

IMPROVEMENTPROGRAMIMPROVEMENTPROGRAM

BOARDBOARD

MEETINGSMEETINGS

BOARD MEETINGSBOARD MEETINGS

Does your club hold it’s Board Does your club hold it’s Board Meetings:Meetings:

As part of a Dinner MeetingAs part of a Dinner Meeting

As part of a social activityAs part of a social activity

Separately – only as a Board Separately – only as a Board MeetingMeeting

OtherOther

RECOMMENDATIONSRECOMMENDATIONS

Regardless of current scheduling of Regardless of current scheduling of Board Meetings, review with full Board Meetings, review with full membership if the current membership if the current

schedulingscheduling remains the preferred optionremains the preferred option

It is recommended this review take It is recommended this review take

place on an annual basisplace on an annual basis


How often does your club How often does your club holdhold

a Board Meeting?a Board Meeting? MonthlyMonthly

More OftenMore Often

Less OftenLess Often

Not SureNot Sure

RECOMMENDATIONRECOMMENDATION

If held other than If held other than monthly, consider monthly, consider changing to monthlychanging to monthly


DO BOARD MEETINGSDO BOARD MEETINGS START ON TIME? START ON TIME?

YESYES

NONO

NOT SURENOT SURE


Is the starting time appropriate for Is the starting time appropriate for members?members?

If not change to a time that If not change to a time that suitssuits

the majoritythe majority

If the majority favour a different If the majority favour a different day orday or

night make the changenight make the change


Do Board Meetings Do Board Meetings usually usually

finish on time?finish on time? YesYes NoNo Not SureNot Sure


If not finishing on time because of a lateIf not finishing on time because of a late start, see recommendations 2 slides start, see recommendations 2 slides

backback

If not doing so, use an agenda with aIf not doing so, use an agenda with a copy given to everyone at the meeting –copy given to everyone at the meeting – Chairman to firmly, but gently, keep to itChairman to firmly, but gently, keep to it

Encourage members to speak only onceEncourage members to speak only once to each agenda itemto each agenda item

RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED

Encourage those reporting to the Encourage those reporting to the meeting, to prepare concise reports, meeting, to prepare concise reports, preferably in writing, in advance of preferably in writing, in advance of the meeting – this includes President, the meeting – this includes President, Secretary and TreasurerSecretary and Treasurer

Have Board members agree to a Have Board members agree to a finish time and endeavour to stick to finish time and endeavour to stick to that timethat time


Prior commencement of the meeting the Prior commencement of the meeting the secretary to open correspondence and secretary to open correspondence and make a written numbered listing showing make a written numbered listing showing each sender and the subject matter – the each sender and the subject matter – the listing is given to each person presentlisting is given to each person present

In consultation with the President In consultation with the President determine what will be read and what will determine what will be read and what will be referred to – ensure however each be referred to – ensure however each member has, if required, access to all member has, if required, access to all correspondence, along with the opportunity, correspondence, along with the opportunity, where sought, to have the meeting discuss where sought, to have the meeting discuss any item or itemsany item or items


Does every member present Does every member present at the Board Meeting at the Board Meeting receive a copy of the receive a copy of the agenda?agenda?

YesYes NoNo Not SureNot Sure


If not – Please arrange If not – Please arrange an an

agenda for each person agenda for each person in in

attendanceattendance

BOARD MEETINGSBOARD MEETINGSHow do you prefer to handle How do you prefer to handle

correspondencecorrespondence

in Board Meetings?in Board Meetings?

Everything must be read in fullEverything must be read in full

Everything must be read, but in summary Everything must be read, but in summary formform

Use a written and numbered summaryUse a written and numbered summary

Don’t read it, just table itDon’t read it, just table it

Secretary can exclude non Lions Secretary can exclude non Lions advertisingadvertising

You really don’t mind how they do itYou really don’t mind how they do it


If answers given suggest members If answers given suggest members would like correspondence handled would like correspondence handled in a manner different to that in a manner different to that currently used – make the change currently used – make the change

If you make a change revisit the If you make a change revisit the issue after 3 months to see if in issue after 3 months to see if in reality members are happy with the reality members are happy with the end resultend result


The level of formality in Board The level of formality in Board Meetings Meetings

is:is: About rightAbout right

Too formalToo formal

Too informalToo informal


If considered to be either too If considered to be either too formal formal

or too informal, adjust accordinglyor too informal, adjust accordingly

If adjustments are made, after If adjustments are made, after 3 months check to see if the right 3 months check to see if the right

adjustment has been made adjustment has been made


The atmosphere in debate The atmosphere in debate during Board Meetings is:during Board Meetings is:

About rightAbout right

Could be betterCould be better

Must be improvedMust be improved


If of concern, openly discuss with Board If of concern, openly discuss with Board Members how the atmosphere can be Members how the atmosphere can be improvedimproved

Generally a firm, yet gentle chairman, using Generally a firm, yet gentle chairman, using an agenda and keeping to it will aid a polite an agenda and keeping to it will aid a polite atmosphere, as will an understanding that atmosphere, as will an understanding that members speak once to each matter under members speak once to each matter under discussion – once that is, unless the mover of discussion – once that is, unless the mover of a motion or where further comment is sought a motion or where further comment is sought ––

All discussion to be through the chairmanAll discussion to be through the chairman

CLUB MEETINGSCLUB MEETINGSAt non Board Meetings which would you At non Board Meetings which would you

prefer:prefer:

Meals for everyoneMeals for everyone

No meals for anyoneNo meals for anyone

As an individual you can choose to As an individual you can choose to dine or notdine or not

Only serve a light snack or supperOnly serve a light snack or supper

Everyone brings something to shareEveryone brings something to share

Tea/coffee onlyTea/coffee only


Should a majority wish for a Should a majority wish for a change,change,

make the changemake the change

After 6 months, resurvey members After 6 months, resurvey members – they may be fine with the – they may be fine with the changes made – or having tasted changes made – or having tasted change, they may wish to revert change, they may wish to revert back or make some other back or make some other modificationmodification

CLUB MEETINGSCLUB MEETINGS What would be your level of concern if What would be your level of concern if

youryour club had only one meeting per month club had only one meeting per month

(other (other than Board Meetings)?than Board Meetings)? You only have one meeting nowYou only have one meeting now You would welcome the changeYou would welcome the change You would not be concerned about itYou would not be concerned about it You would have minor concerns about itYou would have minor concerns about it You would have major concerns about itYou would have major concerns about it You don’t have an opinion about itYou don’t have an opinion about it


Should most members welcome the Should most members welcome the change, have no or only minor concerns change, have no or only minor concerns and where no member has a major and where no member has a major concern, we recommend you change to one concern, we recommend you change to one meeting per month, providing you monitor meeting per month, providing you monitor the outcome by resurveying members after the outcome by resurveying members after 3 to 4 months3 to 4 months

Where a small minority have a major Where a small minority have a major concern, providing they do not intend to concern, providing they do not intend to resign, we again recommend the change be resign, we again recommend the change be implementedimplemented

If a large number have major concerns, do If a large number have major concerns, do not make any changenot make any change

CLUB MEETINGSCLUB MEETINGS

If you have a partner who is not a If you have a partner who is not a Lion would they be more or lessLion would they be more or less

likely to join if club meetings likely to join if club meetings were once monthly?were once monthly?

Yes, more likelyYes, more likely

Maybe, not sureMaybe, not sure

No, unlikely toNo, unlikely to

Does not apply to Does not apply to youyou


Where a number of partners Where a number of partners are likely to join, we are likely to join, we recommend the change to recommend the change to monthly meetings be made, monthly meetings be made, providing you’re not going to providing you’re not going to lose a similar or greater lose a similar or greater number of current Lionsnumber of current Lions


Your system of welcoming Your system of welcoming visitors and introducing guests visitors and introducing guests to meetings (other than Board to meetings (other than Board Meetings) is:Meetings) is:

Handled wellHandled well




If answered could be better or must be If answered could be better or must be improved:improved:

For a known visitor have a pre For a known visitor have a pre determined Lion meet, greet and host determined Lion meet, greet and host for the meeting, including: one on one for the meeting, including: one on one introduction to all Lions, if able introduction to all Lions, if able

purchase a purchase a drink and at conclusion give thanks fordrink and at conclusion give thanks for attendingattending


For an unknown visitor:For an unknown visitor:

Whoever is on the door to quickly Whoever is on the door to quickly arrange for another member to do arrange for another member to do the hosting and introductions etc the hosting and introductions etc as just previously outlined for as just previously outlined for greeting and hosting a known greeting and hosting a known visitorvisitor


Where the visitor is the guest speaker:Where the visitor is the guest speaker: In addition to the introductions etc for In addition to the introductions etc for

both known and unknown visitors as both known and unknown visitors as previously outlined, ensure the speaker previously outlined, ensure the speaker is formally introduced early in the is formally introduced early in the meeting – also, before the meeting meeting – also, before the meeting obtain a suitable profile, so at the obtain a suitable profile, so at the appropriate time, a professional appropriate time, a professional introduction can be made (print in introduction can be made (print in bulletin too) – give thanks following the bulletin too) – give thanks following the address and at the conclusion of the address and at the conclusion of the meetingmeeting


Keeping Club Meetings Keeping Club Meetings interestinginteresting

Is:Is:



Must be improved Must be improved


If answered could be better or must beIf answered could be better or must be

improved:improved:

Refer to the many interesting concepts inRefer to the many interesting concepts in

the Pride in Growth Manual in the Club the Pride in Growth Manual in the Club CareCare

section (on the MD website early March) section (on the MD website early March) and in and in

Particular, the sections containing:Particular, the sections containing:

The Dinner Meeting Kit &The Dinner Meeting Kit &

The Tail Twister’s KitThe Tail Twister’s Kit


The number of guest speakers The number of guest speakers is:is:


Not enoughNot enough

Too manyToo many


If necessary, adjust the number of guestIf necessary, adjust the number of guestspeakers in accordance to answersspeakers in accordance to answersprovided by membersprovided by members

If you need to increase the number and If you need to increase the number and you have difficulty sourcing speakers,you have difficulty sourcing speakers,Contact other clubs in your zone to learn Contact other clubs in your zone to learn of suitable speakers who have addressedof suitable speakers who have addressedtheir meetingstheir meetings


Ask your District to set up a central guestAsk your District to set up a central guestspeaker list, to which all clubs contributespeaker list, to which all clubs contributeby forwarding to District the names andby forwarding to District the names andcontact details of each guest speaker theycontact details of each guest speaker theyhavehaveDistrict officers are a resource base for District officers are a resource base for imparting information while doubling asimparting information while doubling asguest speakersguest speakers


If concerned about not having a large If concerned about not having a large enoughenough

group of members to address:group of members to address: - Invite neighbouring clubs to join you - Invite neighbouring clubs to join you

and/orand/or - Invite groups within the community - Invite groups within the community

who are likely to be interested in the who are likely to be interested in the speaker’s address, to join you (you may speaker’s address, to join you (you may get new members from doing this)get new members from doing this)

If no guest speaker chairman, appoint If no guest speaker chairman, appoint one one


The Activities of the Tail Twister The Activities of the Tail Twister are:are:




RECOMMEDATIONSRECOMMEDATIONS

If answered could be better or must beIf answered could be better or must be improved see the Tail Twister’s Kit in improved see the Tail Twister’s Kit in the Club Care section of the Pride inthe Club Care section of the Pride in Growth manual (on the MD website Growth manual (on the MD website

earlyearly March)March) If the Tail Twister continues to If the Tail Twister continues to

strugglestruggle appoint an assistant appoint an assistant


At meetings, keeping membersAt meetings, keeping members

informed about club activities informed about club activities andand

decisions is:decisions is:

Well handledWell handled




If could be better or must be improved:If could be better or must be improved:

Arrange for Vice Presidents and orArrange for Vice Presidents and or

committee chairmen to give timely, butcommittee chairmen to give timely, but

short informative reports both prior andshort informative reports both prior and

after activitiesafter activities

When those persons know they’ll not beWhen those persons know they’ll not be

in attendance, have them provide the in attendance, have them provide the

information to another Lion to reportinformation to another Lion to report


The venue for the meetings is:The venue for the meetings is:

SatisfactorySatisfactory




If could be better or must If could be better or must bebe

improved, investigate improved, investigate otherother

optionsoptions


The number of visits to other The number of visits to other clubs is:clubs is:



Too manyToo many


If necessary increase or decrease – if If necessary increase or decrease – if increasing select dates andincreasing select dates and appoint a visitation chairman to arrangeappoint a visitation chairman to arrange visits to other clubs, and visits by othervisits to other clubs, and visits by other clubs to your meetingsclubs to your meetings

Offer to host a combined meeting withOffer to host a combined meeting with other clubs in your Zone other clubs in your Zone


What is your club’s policy on What is your club’s policy on PartnerPartner

Meetings:Meetings:

Club has Partner MeetingsClub has Partner Meetings

Partners are always welcomePartners are always welcome

Not sureNot sure


If your club does not haveIf your club does not have

Partner Meetings it isPartner Meetings it is

recommended you consult recommended you consult

with members re having with members re having somesome

- Review after six months- Review after six months


If your club has Partner If your club has Partner Meetings, are the number held:Meetings, are the number held:



Too manyToo many


If not enough or too If not enough or too many,many,

adjust as necessaryadjust as necessary


If your spouse or partner is not a If your spouse or partner is not a Lion, doLion, do

they usually enjoy club meetings:they usually enjoy club meetings:

Enjoys themEnjoys them

Doesn’t enjoy themDoesn’t enjoy them

Doesn’t attendDoesn’t attend

Does not apply to youDoes not apply to you


If doesn’t enjoy them, ask partners theirIf doesn’t enjoy them, ask partners their views on how to improve them to make views on how to improve them to make them more enjoyablethem more enjoyable

Pay particular attention to the formationPay particular attention to the formation of cliques at Partner Meetings – seeof cliques at Partner Meetings – see recommendations titled ‘Before the recommendations titled ‘Before the Meeting’ in the Club Care section of the Meeting’ in the Club Care section of the

PridePride in Growth Manual (on MD website early in Growth Manual (on MD website early

March) March)

COMMUNICATIONCOMMUNICATION

Providing you with information on Providing you with information on whatwhat

Lions do and their history:Lions do and their history:





Ask members where they seekAsk members where they seek improvement – subject to answer, one improvement – subject to answer, one

or or more of the following:more of the following:

Encourage members to attend DistrictEncourage members to attend District organised training courses organised training courses (clubs may wish to assist with cost)(clubs may wish to assist with cost)


Arrange through District to haveArrange through District to have

Lions Orientation sessions at Lions Orientation sessions at youryour

meetingsmeetings

Ask District officers to be guest Ask District officers to be guest speakers at your meetingsspeakers at your meetings


Arrange to have a 2 to 3 minute Arrange to have a 2 to 3 minute information brief on a topic of information brief on a topic of interest at each of your meetings interest at each of your meetings – the Multiple District prepared – the Multiple District prepared Administration Manual contains Administration Manual contains a substantial number of prepared a substantial number of prepared briefs which can be used.briefs which can be used.


How your Club does How your Club does inductions:inductions:





Use a sample induction from the Use a sample induction from the

Club Membership Growth section of Club Membership Growth section of

‘ ‘Pride in Growth’ available on the MDPride in Growth’ available on the MD

website from early Marchwebsite from early March

President may wish to delegate thePresident may wish to delegate the

Induction to a well spoken LionInduction to a well spoken Lion


Training courses provided by Training courses provided by Lions:Lions:





If could be better or must be If could be better or must be improved,improved,

find out specific concerns of yourfind out specific concerns of your

members and advise the DG who inmembers and advise the DG who in

conjunction with the Development conjunction with the Development (MERL) team, if felt necessary will(MERL) team, if felt necessary will

endeavour to implement endeavour to implement improvementsimprovements


Attitude to new ideas or Attitude to new ideas or suggestions insuggestions in

your club:your club:





If could be better or must be improved,If could be better or must be improved, advise club members the survey revealedadvise club members the survey revealed the problem exists – ask them to keep itthe problem exists – ask them to keep it in mind before rejecting new ideas – tryin mind before rejecting new ideas – try to build an attitude of how to make an to build an attitude of how to make an

ideaidea work, rather than why it will not - Be work, rather than why it will not - Be

veryvery careful not to upset members, especially careful not to upset members, especially new members, when ideas come forward new members, when ideas come forward


How members of your club relate How members of your club relate to eachto each

Other:Other:





If could be better or must be If could be better or must be improved, advise the survey has improved, advise the survey has revealed the problem exists – revealed the problem exists – Eliminate cliques byEliminate cliques by

mixing the members at meetings,mixing the members at meetings,

projects and socialsprojects and socials

At each meeting have a member speakAt each meeting have a member speak

about their life to dateabout their life to date


Recognition given to individual Recognition given to individual membersmembers

of the club is:of the club is:





President at Club Meetings to recognise President at Club Meetings to recognise

those who lead projects and those whothose who lead projects and those who

assist – Project Chairmen to thank Lionsassist – Project Chairmen to thank Lions

at the project, as well as thanking them at the project, as well as thanking them atat

the next Club Meeting - Develop anthe next Club Meeting - Develop an

awards program from certificatesawards program from certificates

through to the various Lions awards through to the various Lions awards


In the last 3 years, has your present club In the last 3 years, has your present club completed the ‘Member Skills/Interests’completed the ‘Member Skills/Interests’Survey:Survey: YesYes NoNo Not sureNot sure You don’t know what it You don’t know what it

is is


If all or any members have notIf all or any members have not completed this survey form, havecompleted this survey form, have them do so – the form is in the Clubthem do so – the form is in the Club Care section of the Pride in Growth Care section of the Pride in Growth

manual manual on the MD website from early March - on the MD website from early March - endeavour to match the skills and endeavour to match the skills and

interests of interests of members with the activities undertaken by members with the activities undertaken by

thethe clubclub


Your Club Bulletin or Newsletter Your Club Bulletin or Newsletter is:is:

UsefulUseful


Don’t have one Don’t have one


If could be better, have editor seek ideasIf could be better, have editor seek ideas

from members – Seek guidance fromfrom members – Seek guidance from

District PRO and District Newsletter District PRO and District Newsletter

Editor – The District Governor can Editor – The District Governor can

recommend publications from otherrecommend publications from other

Clubs for ideas to aid improvement, or ifClubs for ideas to aid improvement, or if

you currently do not have a publication, you currently do not have a publication,

these same contacts can help you startthese same contacts can help you start

oneone

SOCIAL ACTIVITIESSOCIAL ACTIVITIES

The number of social activities The number of social activities is:is:


Too manyToo many

Too fewToo few


If necessary simply make an adjustment If necessary simply make an adjustment If there’s a need to increase socials see If there’s a need to increase socials see the many suggestions in the Club Care the many suggestions in the Club Care

sectionsection of the Pride in Growth manual (on the MD of the Pride in Growth manual (on the MD website from early March) – also seek ideas website from early March) – also seek ideas

from from your own members – ask other clubs at Zoneyour own members – ask other clubs at Zone Meetings about their socials – If you don’tMeetings about their socials – If you don’t have one, appoint a Social Chairmanhave one, appoint a Social Chairman


The social program is:The social program is:





If could be better or must be improved,If could be better or must be improved,

again seek ideas from members, andagain seek ideas from members, and

other clubs as well as consulting theother clubs as well as consulting the

Club Care section of the Pride in Club Care section of the Pride in GrowthGrowth

manual (on the MD website from earlymanual (on the MD website from early

March) – this manual has a March) – this manual has a

wide variety of ideas at all cost levelswide variety of ideas at all cost levels


Planning and execution of events Planning and execution of events is:is:





If could be better or must be improved, plan a If could be better or must be improved, plan a

calendar of social activities 6 and preferably 12 calendar of social activities 6 and preferably 12

months in advance setting out dates, costs andmonths in advance setting out dates, costs and

any special requirements for each event – Fullyany special requirements for each event – Fully

detail events to members neither over or underdetail events to members neither over or under

selling – As an event comes closer, remindselling – As an event comes closer, remind

members at meetings and in club publications members at meetings and in club publications


Over a year, the total cost of Over a year, the total cost of social events is:social events is:


Too highToo high

Too lowToo low

RECOMMENDATIONSRECOMMENDATIONS If too high, change the type of socials to If too high, change the type of socials to bring costs down - for ideas, see the Club bring costs down - for ideas, see the Club

Care Care section of the Pride in Growth manual section of the Pride in Growth manual

available available on the MDon the MD website from early March website from early March – Also – Also discuss with your members and other clubs for discuss with your members and other clubs for ideasideas

If too low, members are probably looking If too low, members are probably looking for an increase in quality - again consultfor an increase in quality - again consult with members and other clubs as well aswith members and other clubs as well as referring to the Club Care manualreferring to the Club Care manual


Ensuring social events are Ensuring social events are enjoyable for enjoyable for

all:all:



Must improveMust improve


If could be better or must be improved,If could be better or must be improved,

consult with members for their ideas ofconsult with members for their ideas of

improvement – where your members improvement – where your members

have differing needs of the socialhave differing needs of the social

program, try to develop the program soprogram, try to develop the program so

there’ll be some activities to cater for there’ll be some activities to cater for

each set of needs, rather than a each set of needs, rather than a program program

that appeals to some all the time and tothat appeals to some all the time and to

others, not at all others, not at all


If your spouse or partner is not a If your spouse or partner is not a Lion,Lion,

do they usually enjoy social activitiesdo they usually enjoy social activities Enjoys themEnjoys them Doesn’t enjoy themDoesn’t enjoy them Doesn’t attendDoesn’t attend Does not apply to youDoes not apply to you


If a number of partners do not enjoy theIf a number of partners do not enjoy the

social activities conduct a survey of thesocial activities conduct a survey of the

the partners to determine what is the partners to determine what is neededneeded

to make the socials more enjoyable forto make the socials more enjoyable for

themthem

COMMUNITY SERVICECOMMUNITY SERVICE

The number of community The number of community serviceservice

projects in your club is:projects in your club is:


Too manyToo many

Too fewToo few

RECOMMENDATIONSRECOMMENDATIONS If too many, scale back – if not enough,If too many, scale back – if not enough,

increaseincrease

Recommend the implementation of theRecommend the implementation of the

Lions Community Needs AnalysisLions Community Needs Analysis

survey plus the Member Skills/Interestssurvey plus the Member Skills/Interests

survey - both in the Club Care section of survey - both in the Club Care section of thethe

Pride in Growth manual on the MD websitePride in Growth manual on the MD website

from early March, to help with eitherfrom early March, to help with either

increasing or decreasing the number of increasing or decreasing the number of projectsprojects


The variety of the community The variety of the community serviceservice

projects is:projects is:



Too muchToo much


If not enough increase the variety – if tooIf not enough increase the variety – if too

much decrease the varietymuch decrease the variety

Be guided by the results of the LionsBe guided by the results of the Lions

Community Needs Analysis survey andCommunity Needs Analysis survey and

the Members Skills/Interests survey - the Members Skills/Interests survey -

both are listed in the Club Care section both are listed in the Club Care section of theof the

Pride in Growth manual on the MD Pride in Growth manual on the MD websitewebsite

from early Marchfrom early March


Planning and execution of the Planning and execution of the communitycommunity

service program is:service program is:





If not well planned and executed, whereIf not well planned and executed, where

possible plan projects well in advancepossible plan projects well in advance

Appoint Chairmen with the necessary Appoint Chairmen with the necessary skills –skills –

those who can identify all tasks and howthose who can identify all tasks and how

they need to be handledthey need to be handled

Only proceed if staffing power is okayOnly proceed if staffing power is okay


Ensure those involved in each projectEnsure those involved in each project

know what is expected of them and know what is expected of them and thatthat

they have the necessary skills andthey have the necessary skills and

resources to adequately execute eachresources to adequately execute each

project to a successful conclusionproject to a successful conclusion


Maintain a written record of Maintain a written record of

both the planning and both the planning and

execution stages of eachexecution stages of each

project – this will be of greatproject – this will be of great

benefit the next time the benefit the next time the

project is implementedproject is implemented


The amount of community service The amount of community service workwork

you do yourself is:you do yourself is:


Somewhat more than you would Somewhat more than you would preferprefer

Somewhat less than you would preferSomewhat less than you would prefer

RECOMMENDATIONSRECOMMENDATIONS Increase or decrease in accordance withIncrease or decrease in accordance with

the aspirations of each member – pleasethe aspirations of each member – please

ensure members do not feel a pressure ensure members do not feel a pressure

to do more than they’re comfortable withto do more than they’re comfortable with

If overall the club does more or fewer If overall the club does more or fewer

Projects, again be guided by the LionsProjects, again be guided by the Lions

Community Needs Analysis and the MemberCommunity Needs Analysis and the Member

Skills/Interests surveys, both in the Club Skills/Interests surveys, both in the Club CareCare

section of the Pride in Growth manual on the section of the Pride in Growth manual on the MDMD

website from early Marchwebsite from early March


In the last 3 years, has your present clubIn the last 3 years, has your present club

conducted a Community Needs Analysis:conducted a Community Needs Analysis:

YesYes

NoNo

Not sureNot sure

You don’t know what this isYou don’t know what this is


If your club has not conductedIf your club has not conducted the Lions Community Needsthe Lions Community Needs Analysis in the last 3 years, itAnalysis in the last 3 years, it is recommended you do sois recommended you do so

The survey details are in the The survey details are in the Club Club

Care section of the Pride in Care section of the Pride in Growth Growth

manual on the MD website from manual on the MD website from early early

March.March.

WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT

Singing or playing a recording of Singing or playing a recording of thethe

National Anthem should happen:National Anthem should happen:

Every meetingEvery meeting Every second meetingEvery second meeting Only special meetingsOnly special meetings Prefer not to do it at allPrefer not to do it at all You have no opinionYou have no opinion


Should a majority desire a Should a majority desire a change, make itchange, make it

Review with club Review with club membershipmembership

after six monthsafter six months


Toast to the monarch should Toast to the monarch should happen:happen:

Every meetingEvery meeting

Every second meetingEvery second meeting

Only special meetingsOnly special meetings

Prefer not to do it at allPrefer not to do it at all

You have no opinionYou have no opinion


Should a majority desireShould a majority desire

a change, make ita change, make it

Conduct a review after sixConduct a review after six

monthsmonths


Reading the Ethics should happen:Reading the Ethics should happen:

Every meetingEvery meeting Every second meetingEvery second meeting Only special meetings & with Only special meetings & with

InductionsInductions Prefer not to do it al allPrefer not to do it al all You have no opinionYou have no opinion


It is recommended the Ethics should be It is recommended the Ethics should be

presented at meetings where Inductionspresented at meetings where Inductions

take place – at other meetings implementtake place – at other meetings implement

the majority view of membersthe majority view of members

If a change is made, review that changeIf a change is made, review that change

After six monthsAfter six months


Reading the Lions Purposes/Objects Reading the Lions Purposes/Objects should should

happen:happen:

At every meetingAt every meetingAt every second meetingAt every second meetingOnly special meetings & with Only special meetings & with

InductionsInductionsPrefer not to do it at allPrefer not to do it at allYou have no opinionYou have no opinion


It is recommended the Lion It is recommended the Lion Purposes/Objects Purposes/Objects

be presented at each meeting when anbe presented at each meeting when an

Induction takes place – at other Induction takes place – at other meetingsmeetings

implement the majority viewimplement the majority view

Should you make a change, review thatShould you make a change, review that

Change after six months Change after six months


Having an invocation based on Having an invocation based on ChristianChristian

beliefs should happen:beliefs should happen:

Every meetingEvery meeting

Every second meetingEvery second meeting

Only special meetingsOnly special meetings

Invite non-Christians to say their ownInvite non-Christians to say their own

Use a period of silence for an Use a period of silence for an invocationinvocation

Prefer not to do it at allPrefer not to do it at all



Should the majority desire a Should the majority desire a change, make itchange, make it

Review the change in six Review the change in six monthsmonths


How many new members do you How many new members do you thinkthink

your club should aim for:your club should aim for: NoneNone 55 1010 1515 2020 Plus 20Plus 20 You have no ideaYou have no idea

RECOMMENDATIONSRECOMMENDATIONSSet out to achieve the majority view of theSet out to achieve the majority view of themembership, but in doing so it is importantmembership, but in doing so it is importantto keep in mind that each Club has anto keep in mind that each Club has anobligation as part of it’s Charter to grow the obligation as part of it’s Charter to grow the organisationorganisationConsult the Club Membership Growth section ofConsult the Club Membership Growth section ofthe ‘Pride in Growth’ manual for many excellentthe ‘Pride in Growth’ manual for many excellentideas on finding new members for your Club –ideas on finding new members for your Club –Also discuss with your District MembershipAlso discuss with your District MembershipChairman for ideas and possible assistanceChairman for ideas and possible assistance


What age group or groups of new What age group or groups of new members do you think would be members do you think would be

bestbest for your club:for your club: Under 35 yearsUnder 35 years 35 – 49 years35 – 49 years 50 – 64 years50 – 64 years 65 or over65 or over Any age will doAny age will do


Read in the Club Membership GrowthRead in the Club Membership Growth

section of the ‘Pride in Growth’ manual, for section of the ‘Pride in Growth’ manual, for thethe

various ways to gain new members – as wellvarious ways to gain new members – as well

consult with your District Membership consult with your District Membership ChairmanChairman

– – then put together an action plan to bring then put together an action plan to bring aboutabout

your objectiveyour objective

WHAT DO LIONS REALLYWHAT DO LIONS REALLYWANTWANT

Clubs should reduce half yearly Clubs should reduce half yearly dues:dues:

For pensionersFor pensioners

Where both partners are LionsWhere both partners are Lions

Special need casesSpecial need cases

You disagreeYou disagree


RECOMMENDATIONSRECOMMENDATIONS Clubs may determine a change in half yearly Clubs may determine a change in half yearly dues for the dues for the club portion onlyclub portion only - Clubs are entitled - Clubs are entitled through the Lions constitutional process to seek athrough the Lions constitutional process to seek a District dues variation at a District Convention, anDistrict dues variation at a District Convention, an MD dues variation at an MD Convention, and an MD dues variation at an MD Convention, and an International dues variation at an InternationalInternational dues variation at an International Convention (having first had a MD Convention or Convention (having first had a MD Convention or Council agree to ask the International Board to in Council agree to ask the International Board to in turn agree to put the variation to the Internationalturn agree to put the variation to the International Convention) – Agreement at any level becomes moreConvention) – Agreement at any level becomes more likely as a result of membership growth likely as a result of membership growth


Thinking about your Club’s key Thinking about your Club’s key positionspositions

on the Board – are there enough newon the Board – are there enough new

faces on your Board each year:faces on your Board each year:

Yes, it is OKYes, it is OK

No, we need more new facesNo, we need more new faces

You have no opinion You have no opinion


If a need for more new faces, and you haveIf a need for more new faces, and you have sufficient members agreeable to taking office,sufficient members agreeable to taking office, you can achieve this at your next election ofyou can achieve this at your next election of Club officers – this can be aided by long Club officers – this can be aided by long serving officers being prepared to step downserving officers being prepared to step down Where you have a lack of members you Where you have a lack of members you can implement one or more Membershipcan implement one or more Membership Campaigns (See the Club Membership GrowthCampaigns (See the Club Membership Growth section of the ‘Pride in Growth’ for ideas tosection of the ‘Pride in Growth’ for ideas to increase membership)increase membership)

club care the club improvement the club improvementprogram

Documents

board members

monthly board meetings

time recommendations

finish time

changeboard meetings

dinner meeting

meeting chairman

satisfaction level of