club excellence process (cep) ways to improve your club 14/21/2013
TRANSCRIPT
WHAT IS CEP?
• CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement
• CEP consists of two parts:– Member Survey– Community Assessment
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MEMBER SURVEY• Essentially, is finding out, and acting upon, what
members think about the club environment and club operations
• Survey is simple, direct, and tailorable
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• Survey should be conducted at the beginning of the Lion’s Year
• Survey should be given to new member after six-moths in the club
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MEMBER SURVEY
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Survey Topics:•Club Meetings• Membership• Club Activities• Personal Satisfaction
• Can add specific questions - “how often should we have a program – once a month, every other month, other?”
• Always include a comment box so members may add anything they deem important relative to the topic
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MEMBER SURVEY
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• Conduct during a dinner meeting
• SCORE: 0 = NEVER
TIMELY FEEDBACK
ACTION PLAN/FIXES
4 = ALWAYS
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COMMUNITY ASSESSMENT
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• Essentially, is looking within your service area to identify possible activities, events to change, conduct, support, and organizations to partner
• What kind of volunteer services your area needs• Which projects and programs are important to the people in your area• Are your club’s service projects still needed in your area
• Four assessment focus areas:
• Are other organizations in your area providing similar services
• All members are involved
• Know your club’s resources and capabilities
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COMMUNITY ASSESSMENT
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ASSESSMENT POINTSLIONS ACTIVITIES/PROJECTS
Sight & HearingScholarshipsBlandDiabetesPeace PosterReading ProgramSenior CitizensHealth FairsFood Baskets/KitchensSafetyYouth Camp………….
SchoolsLibrariesSocial ServicesVolunteer GroupsAmerican Legion/VFWPark ServiceEnvironmental GroupsPolice DepartmentHospitals/ClinicsFire DepartmentScouts…………WE SERVE
Where can they come together?
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SUMMARYBENFITS
• Survey– Member Perspective = Involvement– Changes = Positive Movement & Satisfaction
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• Assessment- Better Understanding of Community Needs = Optimizes Club Resources to Needs - Improves Club Visibility = Improves Potential for New Members
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