cm ch eight on strategy formulation and implem spring

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    International StrategicInternational Strategic

    ManagementManagementStrategic Formulation andImplementation

    Chapters 8, Hodgetts, Luthans and Doh, International Management:Culture, Strategy and Behavior, 6th edition (New York: McGraw-HillIrwin, 2006)

    Adapted from PowerPoint slides by R. Dennis Middlemist, Professor ofManagement, Colorado State University

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    OVERVIEWOVERVIEW1.Strategic Management2.Approaches to Strategic

    Planning

    3.Global vs. RegionalStrategies

    4.Elements of StrategicPlanning

    5.Specialized Strategies

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    Strategic ManagementStrategic Management

    Strategic management Determining the firms basic

    mission and long-term objectives,and developing and implementingan appropriate plan of action Where are we going?How are we going to get there?

    Strategic management growing inimportance because of the needto coordinate and integratediverse operations

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    Benefits of StrategicBenefits of Strategic

    PlanningPlanning

    Perceived benefits Coordinate and monitor operations

    Streamline product lines and

    supply chains Manage political, currency, and

    competitive risks

    Potential costs Micromanagement of subsidiary

    operations

    Misallocation of time and staff

    resources

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    Approaches to StrategicApproaches to Strategic

    PlanningPlanning

    Economic ImperativeEconomic Imperative

    Quality ImperativeQuality Imperative

    Political ImperativePolitical ImperativeAdministrative CoordinationAdministrative Coordination

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    Economic ImperativeEconomic ImperativeWorldwide Strategy based on cost

    leadership, differentiation, andsegmentation

    Product mix

    Value is added in the upstream activitiesthe industrys value chain

    Product is regarded as a generic good (noname brand or support service

    dependent)Global sourcing to shorten the productio

    or buying cycle

    Examples: Automobile chemicals heav

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    Economic ImperativeEconomic Imperative

    Other Examples:

    European PC marketUsed to be dominated by IBM,

    Apple & Compaq.

    International Textile or Tradingcompanies

    Relying on global sourcing

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    Political ImperativePolitical Imperative

    Strategy country- responsive anddesigned to protect local marketniches

    Success of the product or servicedepends heavily on marketing,sales or service

    Customer or client-focusedApproach most often used by MNCspursuing a country-centered orMultidomestic strategy.

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    Quality ImperativeQuality ImperativeTwo possible paths :

    Change in attitudes to raise expectationfor service quality

    Implementation of practices to makequality improvement an ongoingprocess

    Total quality management (TQM)takes the following forms:

    Cross-training personnel Process re-engineering

    Reward systems designed to reinforcequality performance.

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    Quality ImperativeQuality Imperative

    Famous Example:

    Motorolas failure to recognize the

    importance of digital cell technology. Resultantly, it was almost wiped out by

    the new players like Samsung, &Ericsson.

    Whereas, previously in 1998 for instance,Motorola was dominating the U.S.handset market.

    Ad i i t tiAdministrati e

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    AdministrativeAdministrativeCoordinationCoordination

    Decision making based on the meritsof the individual situation ratherthan a predetermined economic or

    political strategy.

    For example, Wal-Mart in Brazil

    introduced a computerizedbookkeeping system which couldnot deliver results because of thecomplicated tax system of Brazil.

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    The Four ImperativeThe Four Imperative

    It is not necessary for an MNC topursue its strategic planning based ononly one of the above mentionedimperatives.

    It is very much likely that firms mayuse the combination of theimperatives discussed above.

    For instance, IBM relies on economicimperative when in less developedcountries, political & quality

    imperatives when in mature market of

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    ..StrategiesStrategies Global Integration

    Products and services homogeneous in terms of type and

    quality. Customers have common taste preferences.

    This approach has helped to spread internationalconsumerism.

    National Responsiveness Segmented regional markets.

    Need to respond to differing national standards andregulations.

    Adaptation of tools and techniques to manage localworkforces.

    For instance companies like Toyota, Mitsubishi &Honda have all abandoned their ideas of producing aglobal vehicle.

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    ..StrategiesStrategies

    Famous Example of the ignorance of

    National Responsiveness by MNCs.

    Toyotas full size T100 pick up proved muchtoo small to attract market share in U.S.

    This resulted in replacing the model with Tundrapickup that is powered y a V-8 engine and has acabin design to accommodate a passenger wearing a10-gallon cowboy hat!

    Honda has developed its new model with moreAmericanized features such as big interior roomsallowing passengers to eat and sleep in the vehicle.

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    Four Strategic OptionsFour Strategic Options

    Global

    strategy

    Global

    strategy

    Internationalstrategy

    Internationalstrategy

    Transnational

    strategy

    Transnational

    strategy

    Multi-domesticstrategy

    Multi-domesticstrategy

    National responsivenessLow High

    Glo

    bal

    integratio

    n

    Low

    High

    Adapted from Figure 81: Global Integration vs. National Responsiveness

    Ch i O iCh i O ti

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    Choosing an OptionChoosing an Option Global: low-cost strategy, based on

    price. Mergers & acquisitions arecommon. Firms facing high costpressures must adopt globalstrategy.

    Multi-domestic:products andservices differentiated by market.

    Catering to niche markt.

    International: core competencies

    set the MNC apart from localcompetitors. Firms enjoy valuablecore competence.

    Transnational:

    Re uire mana ement of contradictor

    Elements of StrategicElements of Strategic

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    Elements of StrategicElements of StrategicPlanning for InternationalPlanning for InternationalManagementManagement

    External EnvironmentalScanning for MNCOpportunities and

    Threats

    External EnvironmentalScanning for MNCOpportunities and

    Threats

    Internal ResourceAnalysis of MNC

    Strengths andWeaknesses

    Internal ResourceAnalysis of MNC

    Strengths andWeaknesses

    Strategic PlanningGoals

    Strategic PlanningGoals

    IMPLEMENTATIONIMPLEMENTATION

    Adapted from Figure 82: Basic Elements of Strategic Planning for International Management

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    Environmental ScanningEnvironmental Scanning

    n Provide management with accurateforecasts of trends that relate

    to external changes ingeographic areas where the firm

    is currently doing business orconsidering setting upoperations

    n These changes relate to the, ,economy competition political

    , ,stability technology anddemographic consumer datan

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    Internal Resource AnalysisInternal Resource Analysis

    n , ,Evaluate managerial technical,material and financial strengthsand weaknessesn Determine ability to take

    advantage of international

    market opportunitiesn Match external opportunities( )environmental scan with

    (internal capabilities internal)resource analysis

    n :Key question Do we have the peopleand resources that can help us to

    develop and sustain the necessary,KFSs or can we acquire them?

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    Strategic Planning GoalsStrategic Planning Goals

    n Goal formulation often precedesthe first two stepsn ,However more specific goals come

    out of external scanning and

    internal analysis

    n Typically serve as an umbrellafor subsidiaries and

    international operationsn Profitability and marketing

    goals almost always dominaten ,Once set the MNC will developspecific operational goals andcontrols for the subsidiary oraffiliate level

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    ImplementationImplementation

    Selecting a country and location Country factors: market openness,

    infrastructure, labor marketflexibility

    Location: incentives, workforce,costs

    Functional areas Marketing: usually country specific

    Production: domestic to foreign,foreign to domestic, or foreign toforeign, dispersed or coordinated

    Finance: local sources, centralized

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    SPECIALIZEDSPECIALIZED

    STRATEGIESSTRATEGIES

    1.First-Mover Strategies

    2.Bottom of the PyramidStrategies

    3.Born-Global Strategies

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    First-Mover StrategiesFirst-Mover Strategies

    Useful in rapidly changing markets Market opening in developing

    economies

    Market reforms in transitioneconomies

    -Privatization of state operatedenterprises

    Advantages and risks Capture benefits of learning Form alliances with attractive local

    partners

    Uncertain pace of reform

    Base of the PyramidBase of the Pyramid

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    Base of the PyramidBase of the PyramidStrategiesStrategies

    -4 5 billion people at the bottom of the

    economic pyramid represent fully two .thirds of the world s population Targeting emerging market

    , / (People making less than $2 000 year 4)billion

    -Marketing requires smaller scalestrategies Building relationships with local

    , ,governments small entrepreneurs and

    nonprofits Less dependence on central governments

    and large local companies : Best example Bangladeshi s Gerameen

    , . .bank introduced by M Yousuf

    Born Global FirmsBorn Global Firms

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    Born-Global FirmsBorn-Global FirmsThe first reference to the term Born Global appears to

    have been made by Rennie (1993). During aninvestigation into emerging Australian exporters onbehalf of the Australian Manufacturing Council, theMckinsey & Co consultants observed that approximatelyone quarter of the firms began exporting in substantialquantities very early in their organizational lifespan.

    E n g a g e in sig n ifica n t in te rn a tio n a l a ctiv ity a sh o rt tim e a fte r

    b e in g e sta b lish e d

    Many firms now do not develop in incremental stages withrespect to their international activities.

    S u cce ssfu l firm s le v e ra g e a d istin ctiv e m ix o f o rie n ta tio n s

    a n d stra te g ie s Global technological competence