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CMMI Implementation Strategies for Success

Stephen M. Austin

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MS2 Locations

Akron, OH Baltimore, MD

Eagan, MN

Moorestown, NJ

Manassas, VA

Syracuse, NY

Geographically Dispersed - 13,000 Employees in 6 Primary Locations

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MS2 Path to CMMI Level 5

4Q 1Q 2Q 3Q 4Q3Q2005 2006 2007 2009

New Programs Continue to Execute to MS2 Process Set

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q2008 2010

Go Live & Pilot MS2 Processes

CAM OSPReview

Baseline Review

Develop & Publish MS2 Common Processes

Performance Assessment Review 1

Concept Review Phase II

Concept Review Phase I

MS2 Vision AchievedCMMI V1.1 Compliant

SCAMPISM B

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July 2007 -SCAMPISM ‘A’MS2 CMMI® L4 Maturity Achieved

10 4 5 12 9

Performance Assessment Review 26

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OSP CMMI v1.2 Hi Maturity Compliant

SCAMPI C’s Project Reviews L5

CAM OSP Review (v1.2 Delta)

SCAMPI B L5 RRProject Reviews L5

Assess L4 Process Stability

Assess L5 Quantifiable Improvements

In-Progress Maturity Assessment of L4 / L5 Implementation

Full Model Risk Assessment

Process Improvement Pilots Quantified

Process Improvements Deployed across MS2

For the Record Appraisal

SCAMPI A L5 RR

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Alternative Processes Defined 3 Year SEI

Required CMMI Recertification Date

7

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MS2 SCAMPI ‘A’ CMMI v1.2 Maturity Level 5

Early Maturity Assessment of L4 / L5 Implementation

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MS2 Measurement ProgramCore Components

Organizational & Program

Measurement Plans

Prioritized Info Needs

Closed-Loop Management Processes

Information Needs

Manage Strategy Assess & Control

Performance

Define Measurement Resources, Goals & Information Needs

Risks and Issues

Goals and Objectives

Select & Specify Measures

Candidate Measures

Specified Measures

MS2 Organizational Standard Process & Program

Management Plan (PMP)

Document Measurement

Activities

Perform Org and Program Measurement Activities

Evaluate and Sustain Organizational Measurement Assets

Processed DataCollect, Validate

& Store Measurement

Data

Analyze Measures

Program Context

Report Measurement

Results & Take Action

Plan Act Measure Control

Improvement Actions Measurement Activities Information

● Measurement Plan ● Analysis Results● Performance Measures

Decision-Maker & Stakeholder

Feedback

Questions

Integrated InformationNew Information Needs Integrated

Analysis Results & Performance

Measures

Establish & Plan Organizational & Program Measurement Activities

Update theMS2 PAL

andMeasurement

Repository

Identify andImplement

Improvements

Evaluate Measures

Evaluate Measurement

Process

To Decision-Makers &

Stakeholders

Configuration Control of

Measurement Work Products

Common Measures

Tools & Infrastructure

Business & Program Decision MakingDefined Process

Plans

Training

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Goal Flowdown Drives Information Needs Across the Enterprise

Discrete Goals Allocated to Lines of Business (LoBs), Functions & Programs

MS2 ELTMS2 LoBs

MS2 FunctionsProject 1Project 2..Project N

Defect Discovery PDD Row: 152

Measurement Repositories

Historical Performance

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Final Thoughts…

• Once you make the Decision to Pursue an Appraisal – Run it Like a Program

• Centralize Activities that Need to be Common– Measurement Infrastructure Supports both the Organization

and Programs– Robust Organizational Measurement Repository– Establish set of PPBs and PPMs to meet Business Needs– PPMs satisfy intent of “Healthy Characteristics”– Continue to refine / evolve PPBs

• Leverage existing efforts as much as possible:– Programs leverage Black Belts for statistical thinking– Existing Operating Excellence efforts synergistic w/ Level 5