cmms training: 5 tips to close the maintenance knowledge gap

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©2016 Smartware Group, Inc. All Rights Reserved. BROUGHT TO YOU BY: CMMS TRAINING ©2016 Smartware Group, Inc. All Rights Reserved. 5 Tips to Close the Maintenance Knowledge Gap

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Page 1: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

©2016 Smartware Group, Inc. All Rights Reserved.

BROUGHT TO YOU BY:

CM

MS

TR

AIN

ING

©2016 Smartware Group, Inc. All Rights Reserved.

5 Tips to Close the Maintenance Knowledge Gap

Page 2: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Every maintenance manager wishes they could simply train their staff once on CMMS and everyone would be set for life.

Page 3: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Sadly, that’s not the case. CMMS training isn’t a one-time thing. It’s an always thing.

Page 4: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

In fact, the lessons you teach your staff begin to wear off and the decline in knowledge is actually measurable.

Page 5: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Sam McNair, a senior consultant with Life Cycle Engineering, approximates that within about 30 months of training, the level of maintenance expertise among his staff falls by about 50%.

Source: Maintenance Technology, “Training Has A Half-Life”

Page 6: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Wow. It’s clear that more emphasis on training is a must. Follow these five training tips to close the knowledge gap.

Page 7: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 8: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Anticipate unforeseen situations1Great maintenance technicians are prepared for changing priorities, client demands, and mechanical challenges. It’s critical to train for effective management of work orders, preventive maintenance, and safety concerns to create an environment where employees are rarely caught unaware.

Page 9: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 10: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Focus on fundamentals2Just as baseball players must practice the basics of throwing and catching every day, maintenance workers must consistently focus on accurately performing their basic tasks and recording their results.

Page 11: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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5

Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 12: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Bring new players

into the system3

All new maintenance workers need a consistent orientation to the company, their jobs, and their CMMS so they

are able to quickly and effectively fill their roles. A well-rounded onboarding process avoids many of the pitfalls that come with the misunderstanding of policies and procedures.

Page 13: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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5

Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 14: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Develop a team approach4No single employee can be the maintenance hero every time. Employee turnover, PTO, and reassignments create gaps that can prove hard to fill on a day-to-day basis. Providing opportunities to train together to know the full range of tools and techniques available can provide the backup needed when a challenging situation arises.

Page 15: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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5

Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 16: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Encourage continual improvement5Changes in workplace procedures and technologies will require employees to constantly develop new skills to grow with the company. Regular, advanced training opportunities – leading to certificates and credentials –motivate employees to make themselves more innovative in their approach to problem-solving while making them more effective at enhancing the company’s profitability. These certifications can also be required by third-party memberships and certain insurance policies.

Page 17: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

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2

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5

Anticipate unforeseen situations

Bring new players into the system

Develop a team approach

Encourage continual improvement

Focus on fundamentals

Page 18: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

By following these five tips, you can close the knowledge gap and create a high-achieving team, capable of effectively adapting to changing workplace demands.

Page 19: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Set your team up for CMMS success with the

Bigfoot Training Institute

• Onsite CMMS training• Live training webinars• Online video library

Enable your team to drive greater productivity and efficiency throughout your maintenance operations through the following options:

Page 20: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

You can also earn credit toward CMRP recertification, as Smartware Group, Inc. is recognized by the Society for Maintenance and Reliability Professionals (SMRP) as an approved provider of continuing education and training aligned with key subject areas related to reliability and physical asset management.

Fun Fact: Smartware Group has CMRPs on staff to impart their industry knowledge during trainings, consulting engagements, and implementations.

Page 21: CMMS Training: 5 Tips to Close the Maintenance Knowledge Gap

Created by:Learn more about the Bigfoot Training Institute at:

BROUGHT TO YOU BY:

http://www.bigfootcmms.com/services/training/