EDUCATIONDESIGN SERVICESCV TRAININGWEBSITE SERVICESDUES PROCESSINGCMA provides timely, high quality educational programs for physician members and their sta� . From highly-interactive in person seminars to live and on-demand webinars, CMA provides you with the information you need to run a successful medical practice.

2013cms services

Mike Steenburgh • Executive Director • 916.551.2042 • Cell 209.817.2656

Frank Navarro • Director of Education • 916.551.2046

Henry Gardiner • Project Director • 916.551.2551

Sherry Roberts • Creative Director • 916.551.2053

Jennifer Moller • Administrative Assistant • 916.551.2541

1201 “J” Street • Suite 275 • Sacramento, CA 95814-2906 • 916.551.2551

In California medical practices of one to 50 physicians are

the mainstay of health care delivery and make up the lion’s

share of the safety net – without them, more of the state’s

already overwhelmed emergency departments would be

forced to close. For this and myriad other reasons it is

essential that we focus on the needs of these physicians

and help them to thrive in the rapidly changing health care

industry. CMA’s online education program is one tangible

way that we are helping to ensure the economic stability of

these physicians.

Access to timely,

high-quality

education and

training is an

essential lifeline

as they struggle to keep up with an ever changing and

absurdly complex health care payment system and its

increasing administrative costs. To meet the educational

needs of physician members and their sta� we continue

to expand the cost-e� ective use of live online webinar

training.

Now in its third

year, CMA’s

online education

program

continues

to receive

consistently high

ratings on post

event exit surveys.

In 2012 we o� ered

41 events with

registration

topping 5100,

a 44% increase

over the previous year. Over three years we hosted 108

webinars attracting over 11,000 registrants. Our On-

Demand Webinar Library boasts a catalogue of nearly 100

previously recorded programs covering a wide variety of

important topics.

CMA’s 2013 Educational Program will o� er over 60

webinars, including topics such as ICD-10 training, coding

certifi cation, meaningful use, the A� ordable Care Act, fraud

and abuse, and a host of other important issues.

CMA also continues to o� er live seminars and is eager to

work with local counties to host events.

Our plans for 2013 also include:

• Centralize education off erings across CMA centers

• Provide monthly webinar attendance reports

• Develop and provide high-quality marketing materials

• Improve use of data to increase membership and

retention

Finally, we thank all of you for your support of this

important member benefi t and welcome your comments

and suggestions.

what people are saying

2013cmss services

“Excellent! I am calendaring future webinars today. Thank you so much for providing this service.”Douglas Cannon, MD

San Luis Obispo, CA

“Thank you again for providing these webinar. It is wonderful to receive education without having to travel from the offi ce!“Glendale Pediatrics

“Thank you! Lots of helpful & detailed information.”Chinnavuth De Monteiro, MD

Concord, CA

“Excellent and important information for offi ce staff. I agree that the telephone individual is critical to the survival of a practice.”Brian Itagaki, MD

Los Angeles, CA

“This was another excellent presentation. I learn more every time I attend.”Stephanie Booth

Long Beach, CA

“I’d like to see this available every few months or so, so I can use it to train new employees.”Paul Windham, MD

Eureka, CA

“Great information and very easy to follow.”Eric Rowen, MD

Pleasanton, CA

“Great introduction to HIPPA, and what private docs need to do to become compliant. I will visit the CMA web page to access more resources. Thank you.”Juan Carrillo, MD

San Jose, CA

“Excellent speaker and excellent subject matter - most important to the changing health care environment and me and all of our physicians thank CMA for sponsoring these types of seminars and making them available to physicians and their staff. Thanks to our webinar host who also did an outstanding job fi elding questions and answers.”Thomas Fogel, MD

Oldtown, ID

“Excellent speaker gave great tips on how to deal with diffi cult staff.”Atul Roy, MD

Merced, CA

“Very informative and helpful information. There were lots of resources the speaker directed us to also. I am looking forward to using some of those.”Joao Carvalho, MD

Thousand Oaks, CA

“

some of those.”

“

some of those.”Joao Carvalho, MD

“

Joao Carvalho, MD

Thousand Oaks, CA

“

Thousand Oaks, CA

““Excellent! I am calendaring ““Excellent! I am calendaring future webinars today. Thank “future webinars today. Thank you so much for providing “you so much for providing

W e b i n a r W o r ks h o p S e r i e s Evaluation and management (E&M) visits account for more than 50 percent of revenue in most primary-care practices. In recent years, Medicare reimbursement for E&M visits across specialties added up to more than 1 percent of the entire federal budget.

Accurate, comprehensive, patient-centered documentation and record keeping is a fundamental part of clinical practice. Understanding the principles and guidelines of E&M coding is essential for everyone involved in billing and will ensure each

service is reported correctly.

The California Medical Association (CMA) is hosting a four-part series of FREE E&M workshops presented by PalmettoGBA. The workshops are 1½ hour each, spread over four-days and are designed for physicians, nonphysician practitioners and other staff involved in the coding and billing process. Attendees will receive a downloadable workbook from the Palmetto’s Provider

Outreach and Education team.

Evaluation and Management

DAY 1: GENERAL DOCUMENTATION REQUIREMENTS AND EVALUATION AND MANAGEMENT OVERVIEWThis course will cover the general documentation principles including: Signatures, medical record cloning, addendums, illegible documentation, scribes, and medical necessity/reasonable and necessary. An overview of E/M services, common documentation and coding errors and helpful resources will also be included in this webinar.

DAY 2: KEY COMPONENTS IN SELECTING THE LEVEL OF E/M SERVICES: HISTORY This course will cover: History of present illness (HPI), review of systems (ROS), past family and social history (PFSH). Documentation reminders, frequently asked questions (FAQs), common documentation and coding errors and helpful resources will also be included in this webinar.

DAY 3: KEY COMPONENTS IN SELECTING THE LEVEL OF E/M SERVICES: EXAMINATION This course will cover: 1995 examination guidelines and 1997 examination guidelines. Documentation reminders, frequently asked questions (FAQs), common documentation and coding errors and helpful resources will also be included in this webinar.

DAY 4: KEY COMPONENTS IN SELECTING THE LEVEL OF E/M SERVICES: MEDICAL DECISION MAKING This course will cover: Diagnosis/management options, type of data, risk assessment. Documentation reminders, frequently asked questions, common documentation and coding errors and helpful resources will also be included in this webinar.

CMA members and nonmembers may register for this FREE series at: www.cmanet.org/events

This program is approved for 6.0 AAPC continuing education units (CEU). CEU certifi cates will be issued

after completion of all events has been verifi ed.

TOPICS COVERED ARE: • General documentation principles • E&M services 1995 and 1997 guidelines• Counseling/coordination of care guidelines and documentation requirements• Split/shared services• Common E&M documentation/coding errors• Tips for preventing E&M documentation/coding errors

DATES: FEBRUARY 13, 14, 19 AND 20, 2013TIME: 12:15 PM. - 1:45 P.M., PST

ADMINISTRATORS AND

PHYSICIANS PRACTICE

MANAGERS!

The above webinars are being hosted by the California Medical Association. Please register at www.cmanet.org/events. Once your registration has been approved, you will be sent an email confirmation with details on how to join the webinar. Questions? Call the CMA Member Help Line at (800)786-4262.

Please note that this calendar does not include CMA’s ICD-10 training courses to be offered in 2013.

MAR 6

MAR 21

MAR 6

MAR 13

MAR 20

March 6: Fraud and Abuse: Dangers and DefensesDHCS • 12:15 – 1:15 p.m.Presented by the Department of Health Care Services (DHCS), this webinar will help you understand the importance of documentation, present suggestions for implementing internal controls, and increase awareness of preventive measures to protect your practice from fraud or abuse.

March 7: Essentials for ICD-10-CM: Part 1AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m. Continued on March 14 and 21.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

March 13: Utilizing the New State Disability Insurance (SDI) Online SystemEmployment Development Dept. • 12:15 – 1:15 p.m.SDI is a California state-mandated, employee-funded benefit that provides partial wage replacement. SDI is transitioning to a system with online capability for your patients and you. This webinar will show you how to create an SDI online physician’s account, authorize representatives to assist in completing the doctor’s certificates, and learn how to complete the new online doctor’s certificate.

March 14: Essentials for ICD-10-CM: Part 2AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from March 7 and ends March 21.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

March 20: EHR Selection – Top 10 Tips for SuccessDavid Ginsberg • 12:15 – 1:15 p.m.The past several years have seen a tremendous increase in the adoption of electronic heath records (EHR) systems by California physicians. Not all selections and implementations, however, have been successful. This webinar is designed to teach the top 10 selection tips for a successful purchase and implementation. Determine the best EHR for your practice, how to correctly select an EHR, and contract negotiation dos and don’ts.

March 21: Essentials for ICD-10-CM: Part 3AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued from March 7 and 14.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

MAR 14

2013 Education Series

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March 27: Successful Medi-Cal Provider Enrollment for Physician ProvidersDHCS • 12:15 – 1:45 p.m.Physicians must re-enroll in Medi-Cal as one of the provisions of the Affordable Care Act (ACA). This training will cover basic instructions and guidelines on the proper way to complete a Provider Enrollment Application Package. We will discuss the importance of reviewing and understanding program requirements and how to avoid common mistakes when completing enrollment forms. We will also cover specialized physician enrollments, important changes to the program due to ACA implementation, and where to find additional program information and PED contact information.

April 3: Strategic Planning From Vision to Action - A Self-Guided ProcessRachel Smith • 12:15 – 1:15 p.m.Learn how simplified strategic planning and personal coaching can get you, your practice or your organization where you want to go. In this interactive webinar you will get to develop your own vision and strategic plan with tools to ensure you can walk away with immediate items, tools you can use again and how to obtain coaching support to implement the remaining steps of your plan.

April 10: Preparing for EHR Implementation and ConversionDavid Ginsberg • 12:15 – 1:15 p.m.Many EHR system implementations fail or stumble due to common mistakes made during implementation. This webinar will review common pitfalls, what you should insist your vendor provide (project plans, timelines), setting up files (order sets, pick lists, etc.), the importance of all stakeholder involvement, the danger of scanning paper charts, and resources to support you.

April 17: Valuing, Selling, Buying or Transitioning a PracticeDebra Phairas • 12:15 – 1:15 p.m.Considering retirement? Selling or wanting to buy a practice? Making this transition requires planning and sufficient time to accomplish this effectively for your patients, staff and family. California has a high cost of living, which makes it more difficult for physicians to sell, transition, start, or purchase a practice. Learn creative strategies to help you accomplish your goals. This seminar will discuss the options, including: bringing in an associate, recruiting or selling the practice. Included is the latest information on valuation methodology for selling, divorce or estate planning.

April 24: California’s Health Benefit Exchange: How it Will Impact Your Practice and Change Commercial InsuranceBrett Johnson • 12:15 – 1:45 p.m.Beginning in 2014, California’s private health insurance market will never look the same – individuals and small employers will be able to purchase health insurance coverage through the state’s health insurance exchange, now named Covered California. It is estimated that by the end of 2016, over one in five Californians will get their health insurance through the Exchange. Furthermore, with the selection of exchange plans occurring no later than April of 2013, payors are likely to begin reaching out to physicians regarding exchange products soon, if they have not already (e.g., Anthem Blue Cross and Blue Shield of California). In this presentation, you will learn more about California’s exchange and what it will mean for physicians. You will also gain an understanding of some of the risks and benefits of contracting to provide services to exchange enrollees.

May 1: The Power of the Pen – The Physician’s Responsibility in Prescribing and Referring for Medi-Cal Patients DHCS • 12:15 – 1:15 p.m. Presented by the Department of Health Care Services (DHCS), this webinar will help you understand the importance of documentation, understand the physician’s role in prescribing/ordering/referring, and increase awareness of fraud and abuse in prescribing and referring.

May 8: Time Management – How to Quickly Make Decisions on What Matters MostRachel Smith • 12:15 – 1:15 p.m.Learn how to value what matters most and achieve your goals by understanding what you are giving away and practicing simple tools to find solutions (not excuses) to get what matters most checked off the list. This interactive webinar will provide live one-on-one coaching to illustrate and use the techniques taught in this session.

May 15: Enforcement Provisions of the Medical Practice ActMedical Board • 12:15 – 1:15 p.m.Presented by the Medical Board of California, this webinar will describe basic facts about physicians licensed by the Board, including residence, age and specialties. Additionally, learn about laws regarding the Medical Board’s enforcement program, including the factors that can get a physician into trouble (most common mistakes, complaints and actions); the process from complaint receipt to adjudication; and why there is a physician interview and the benefits to fully responding. The webinar will also cover the sunset review process and the issues that are being discussed at the legislative level to enhance the law for consumer protection.

May 16: Essentials for ICD-10-CM: Part 1AAPC • 7:45 – 8:45 a.m. or 12:15 – 1:15 p.m.Continued on May 23 and 30.This three-part series gives your staff a high-level overview and fundamental knowledge of ICD-10. You’ll learn documentation challenges, the differences with ICD-9, and how ICD-10 will affect each business area of your practice.

APR 24

MAY 16

MAY 1

MAY 15

MAY 8

MAR 27

APR 3

APR 10

APR 17

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