co-op pst capability presentation

THE CO-OP PROFESSIONAL SALES TEAM


DEDICATED TO PROVIDING BOOKS, CONTENT, EBOOKS AND EMEDIA PRODUCTS FROM PUBLISHER’S WORLDWIDE FOR THE ACADEMIC, CORPORATE, TRADE AND LIBRARY MARKETS.THE CO-OP PROFESSIONAL SALES TEAM


ABOUT THE CO-OP• Australia’s largest Member-owned retailer

• Largest on-campus retailer - textbooks, books, tech gear, pop culture games and software,

clothing, stationery, beauty products, travel accessories and more

• Fully integrated omni-channel retailer

• Access to extensive research on student wallet and buying behaviour

• Over 60 stores nationally

• Direct access to highly engaged audience


1.9

85,000

680K

1000

300K

330K

MILLIONMEMBERS

NEW MEMBERSPER ANNUM

≈ ≈

EMAIL ADDRESSES

CORPORATE ACCOUNTS

OVER

ACTIVE

UNIQUE VISITORS

PER MONTH

TARGETINGSTUDENTS,

GRADUATES & UNI STAFF,

CORPORATES & GOVERNMENT

NATIONALCOVERAGE

18%

37%

18%

1%

3% 15%3%

5%

54% 46%18-25

FEMALE MALE

YEARS44%

THE CO-OP AUDIENCE


A WHOLLY OWNED SUBSIDIARY OF THE CO-OPSince 1958, the Co-op has been providing students and academics with affordable textbooks and university supplies, and proudly directing all profits made back towards students and educational ventures.

Founded at the University of Sydney, the Co-op has grown from its educational material roots to become the nation’s leading academic and professional bookseller, with a wide range of fiction and non-fiction titles. Over the years we have continually evolved and now service the academic library market with a local team of sector experts.


WHO ARE OUR CUSTOMERS/KEY PARTNERS?• University Libraries

• Students & Academics

• University Faculties

• Government Departments

• Researchers

• Business Leaders

• Corporations & Organisations

• Trade & Specialist Retailers


WHAT WE DO FOR ACADEMIC LIBRARIES With a local presence, a dedicated account specialist and sales support unit, Co-op Professional Sales Team provides unrivalled support to ANZ academic and professional libraries.

We work with your budget and resources to maximise efficiencies and product acquisition. We help to ensure that your patrons have access to the content they need, in the format they want.

We have the ability to meet all your resource needs with;- Print books and major reference works

- A global supply chain, and weekly US/UK import schedule

- Electronic resources including eBooks, eJournal Collections and eDatabases

- Collection Development and shelf ready processing

- Free trials and training for eResources

- LMS integration including EDI and online ordering tools

- Textbook adoption lists specific to your campus


CONTENT AVAILABILITY

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We offer a global range of publishers, with Australian and international titles being integrated into one database. This provides convenience, a simplified workflow, and aids discovery.

We have a pool of over 18,000 global suppliers, and can source any publisher/title including the ‘long tail.’

We are agency partners with over 100 global publishers for distribution in ANZ


eRESOURCESEBOOK AND EJOURNAL COLLECTIONS AND EDATABASESCo-op Professional Sales Team provides access to a wide range of eResources from scientific, technical, humanities, legal and medical publishers across the globe. We bring global to local by connecting you with publisher’s unique content and provide ongoing support.

• Utilising publisher platforms

• Promoting consortia offers through CAUL and EPIC

• Providing multiple currency invoicing, and regular usage reports


COLLECTION DEVELOPMENT - OVERVIEW OF SERVICESAPPROVAL AND BLANKET PLANSCo-op Professional Sales Team offers a personalised service to build collection development profiles, which informs the selection process for both approval and blanket plans. Unique subject profiles are tailored to client specifications for which our experienced Collection Development team hand select new and forthcoming releases from thousands of publishers worldwide.

We offer Core Publisher Lists which provide a guarantee that publishers essential to specific subject areas are always included in selection.

Title lists for plans can be delivered monthly, bi-monthly or quarterly and are tailored to a library’s format preference, for example: ebook or print preferred.

Holdings checks are performed against the library’s catalogue to ensure no duplication of titles.

Plan profiles are reviewed and refined periodically to ensure content is always relevant.


COLLECTION DEVELOPMENT - OVERVIEW OF SERVICES CONT.SUBJECTSSome of our more popular academic and public library plans include the following areas:

• Architecture & Built environment

• Art Exhibition Catalogues & books

• Australiana

• Business

• Education

• Engineering

• Forestry, Resources, Earth Sciences and Agriculture

• Humanities

• Law

• Medicine

• Nursing and allied health

• Science and Technology

• Veterinary science

Approval Plan Profiling & Selection Workflow

Library

Matching titles researched and identified

Library Holdings check performed

Titles added to online Approval List

Titles annotated as necessary (eg. print copy held but e version now

available, etc.)

“Finished” list auto-returns to CoInfo, including

locations, quantities and reject reasons

Reject reasons reviewed and analysed.

Profile refined accordingly

coinfo.com.au

Approval Plan Lists delivered to librarian’s CoInfo sign-in

(new approval list email alert sent to recipient)

Profile established (subject & non-subject parameters;

e-preference hierarchy, frequency, budget, etc.)

Library staff review list. Accept / reject titles. Adjust

locations and quantities


PROFILING WORKFLOW

to librarian's Co-op PST sign-in

to Co-op PST, including

Approval Plan Order Workflow

Library / Millennium Collection

Development Profile

established

Approval Plan Lists delivered to librarian’s CoInfo sign-in (new list email alert sent to

recipient)

Reject reasons reviewed to refine profile

Brief MARC records created with embedded order data – including e.g.Location Code,

Fund Code, etc. NO LIBRARY ACTION

REQUIRED

Records exported to CoInfo FTP folder ready for collection by library

Library staff review list. Accept / reject titles. Adjust

locations and quantities

“Finished” list auto-returns to CoInfo, including

locations, quantities and reject reasons

Millennium creates order records / embeds order

number and transmits to CoInfo via EDI

Orders Supplied EDI

coinfo.com.au


APPROVAL PLAN ORDER WORKFLOW

Co-op PST

Co-op PST via EDI


AUSTRALIANA APPROVAL AND BLANKET PLANSBeing Australia's only locally-based supplier, Co-op Professional Sales Team prides itself on providing the largest variety of Australian academic and reference titles available to our customers.

Components can include:

• Australian content, authors and contributors, sourced according to your requirements.

• Specialised plans, such as literary award winners and State-specific Heritage material are a special feature of this service.

• Plans may be provided on an approval or blanket basis.

• Our in-house Australiana specialist has over ten years' experience working with academic libraries in selecting Australian titles.

• Processing takes place locally, where shelf-ready is required, ensuring quicker delivery to your library.


CATALOGUING AND END PROCESSINGCo-op Professional Sales Team offers a range of cataloguing and shelf ready options that are entrusted to our business partners CAVAL – an industry centre of excellence.

These services include:

High quality; quick and scalable solutions for fully shelf-ready items including:

• Copy Cataloguing

• Upgrade Cataloguing

• Original Cataloguing

• All external covering: adhesive, non-adhesive, dust-jacket covering, plastic wallets, paperback reinforcing• Ownership labels• Ownership stamps• Identification labels• Barcode labels• Barcode label protectors• Security strips• RFID tags

SHELF READY


ORDERING PROCESSApproval plan titles selected by our Collection Development team are made available for review and approval by library staff online through www.coinfo.com.au

A Blanket Order plan means there is no requirement for the review/approval process.

Co-op Professional Sales Team provides a streamlined ordering process via EDI (Electronic Data Interchange) whereby brief MARC records are supplied to generate an on-order record in the library catalogue.


NEW TITLE ALERT & SEASONAL HIGHLIGHTS ENEWSLETTERNEW TITLE ALERT - MONTHLY• Our industry renowned alerting service is widely used by over 22,000 subscribers

• Seamlessly recommend or purchase titles

• Ability to highlight Australian & NZ titles

• Leading range of publishers included

• Print & eBooks included

• Alternate formats/editions listed

• Customised profiles from 2,700 LCC or 4,700 DDC subjects

Recently launched, our seasonal highlights newsletter provides qualified recommendations on key titles and bestselling content – all by in-demand subject areas.

CATEGORY HIGHLIGHTS SEASONAL eNEWSLETTER


THANK YOU

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